Sales Presentation 1 09

® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No. 1155022

THE TOOLS TO HELP YOUMIND

YOUR OWNBUSINES

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Transworld Systems Inc.

Company Overview

• In business since 1970• 60,000+ clients• 100 Offices Nationwide• Recovered $2.4 billion* in the last 5 years for companies

across all industries including Fortune 500 & 100 Companies• Success rate of more than 4 times that of the industry

average**• 24/7 Online account management

* Company Average**Based on ACA Statistics


Markets Served

• Accounting• Advertising & Marketing Firms

• Ambulance Services• Attorneys• Auto Dealers, Parts Stores & Suppliers

• Banks & Credit Unions• Cellular Telephone Services

• City, County & State Governments

• CPAs• Colleges & Universities• Construction Companies & Specialty Trades

• Convention Services• Fuel Oil Companies• Girl Scout Councils & YMCAs

• Government• Health & Fitness Clubs• Heating & Air

Conditioning• Hospitals, Medical &

Dental Practices• Hotels• Industrial Manufacturers

& Distributors• Insurance Companies &

Agents• Lawn Care• Libraries• Mail Order Houses• Medical Laboratories• Newspapers & Magazines• Pest Control

• Postal Services• Print Shops• Private Schools• Professional Athletic

Teams• Restaurants• Retailers• Security Alarm Companies• Telephone/

Communications• Trade Schools• Travel Agencies• TV Stations• Utility Companies• Veterinarians• Video Stores• Waste Management


What Our Clients Have in Common• They extend credit and/or accept checks• They have an individual or entire department devoted

to collecting past due accounts internally• They use GreenFlag Profit Recovery as a way to

reduce internal expenses & increase cash flow

“As a national direct marketer, we faced some very unique challenges in the area of collections. Transworld not only helped us meet these challenges, but helped us exceed our goals in a very cost-effective manner.”

Tom Miglino, Vice President – American Mint


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What the Experts Say

“The numbers speak for themselves – recovery of over $230 million dollars with a 53% recovery rate and an ROI of almost 4,000% with a collection cost of 2.5%.” Steve Hellebush, VP of Business Development, Medical Group Management Association

“The company has a collection rate of well over 50%. The typical collection firm gets only 20% and keeps 25% to 50% of recovered funds.” Fortune Magazine

“Transworld gets credit for the highest recovery rate in the industry.” Barron’s


Why it Works

• We provide the impact of third party for an average of less than $10 per account.

• Minimize internal efforts

• Preserve your valued customer relationships.

• Provide complete monthly reporting on all accounts.

• Interactive, secure Online Client Portal (OCP) that allows you to submit accounts instantly.


Conventional Two Stage Approach

Day 30 Day 60 Day 90 Day 120 Day 150

Statement

Statement Statement,Letter #1,Phone Calls

Statement,Letter #2,Phone Calls

Statement,Letter #3,Phone Calls

According to the Dartnell Institute, the average cost of working an account internally over a six month period is $31.60 per account.

In-House Efforts

Out-sourcing

Day 180

Intensive telephone contact and/or legal action at a cost of 25-50% of recovered amounts.


Decrease in Recoverability


GreenFlag Three Stage Approach

In-House Efforts Transworld

Systems

ConventionalCollectionMethods


GreenFlag Three Phase Approach

In-House Efforts

Transworld

Systems

Conventional

Collection Methods

Current 30 Days 60 Days

Statement StatementPhone Call

StatementPhone Call

Limit internal efforts to less than $11 per account

90 Days

104 Days

118 Days

132 Days

146 Days

We contact slow paying accounts every 10-14 days – at the client’s direction. Making up to 5 contacts – each progressively stronger.

Fixed fee – averaging less than $10 per account. The client controls the process.

180 Days/Write OffContingency Based Collections

Transworld Systems Collections*

* Optional Service Provided


Start Early – Recover More

Fact: Companies wait to take action because they don’t want to pay a percentage and they don’t want to alienate their customer. Fact: GreenFlag is designed to take action early and diplomatically, recovering earlier and maintaining valuable customer relationships.

According to the U.S. Department of Commerce, the older an account, the harder it is to collect.


National Statistics Prove It

According to the American Collectors Association, the average collection agency collects less than 14% of all debts assigned at an average cost of 33 cents per dollar.

Transworld Collected

56%

(company average)

TSI Cost:

4¢ per dollar

collected

(company average)

Average

Agency Collected 14%

(ACA Averag

e)Average Agency Cost:

33%

(ACA Average)

Since Transworld does not take a percentage or alienate customers, our clients:

• Use us earlier• Experience a 56% recovery rate• At an average cost of 4 cents per

dollar collected


Complete Online Account ManagementWe offer an easy way to transmit or

stop accounts!• You will have 24/7 online account management from anywhere in the world.

• Complete control to stop, start & suspend accounts

• Upload spreadsheets with account information & submit large groups of accounts instantly

• Easy to learn with, great training tutorials

• Complete reporting• Superior online support


Why It Works

We recover more because we start earlier.

• Fixed fee, early third party intervention• Minimizes internal efforts at less than $10* per account• We work ALL of the accounts the same way, regardless of

the size or the balance.• Preserves your valued customer relationships• Provides complete monthly reporting on all accounts• Interactive, secure Online Client Portal (OCP) allows you

to submit accounts instantly

*Company Average

“GreenFlag has collected more than $600,000 for our office in delinquent insurance claims. The collection cost was a mere 1.1%!” Ruby Dust, Administrator Surgery, Inc. in Tulsa, Oklahoma


Phase II – Verbal Demands

When intensive recovery efforts are required.Phase II - Verbal Demands employs a team of highly

trained recovery specialists operating from nationwide call centers.

Verbal Demands Phase:• Professional, third party intervention• A more intensive recovery program• No collection, no charge• Offers legal recourse for tough cases


Debtor Contact Map – Local Presence


NamePhoneEmail

Questions?


Legal Options

Making the difference in the toughest cases:GreenFlag Legal Options can make a difference where court

action is warranted, and there are assets that can be recovered.

Legal Options Phase: • Cause suit to be filed• Pay all court costs• Pay attorney fees, service or process fees• Pay any other fees necessary to satisfy a judgment• An attorney will appear in court on your behalfMost Importantly:• If no money or assets are collected, there is NO

charge.


Early Intervention with GreenFlag

According to the Dartnell Institute, the average cost of working an account over a six month period is $31.60 per account.


Why Do GreenFlag Demands Work?

• Return address is from closest contact office debtor which is zip code activated. Local contact!

• No company name, only PO Box on envelope which makes it hard to recognize. Gets opened!

• Size changes from mailgram to letter size every 10 days.• Return payment envelope & tear off voucher 1st, 3rd, & 5th

demands. The only thing we don’t do is lick the stamp for them!

• FDCPA Disclaimer on the bottom of the 1st demand for payment.

• 3rd party impact!


First Demand, Courtesy Notice


First Demand, Intensive


Second Demand


Third Demand


Fourth Demand


Fifth & Final Demand


Thank You Letter - Optional


Monroe Design – Status Report


Alliances/Partnerships Overview

Strategic Alliances & Partnerships Deliver Better SupportThe strength of our strategic relationships is apparent in the caliber of our alliances.

The Value of Alliances & PartnershipsMaintaining these relationships help us deliver better value and services to our clients by providing a proven system to those businesses looking to spend less and recover more by increasing their cash flow and maximizing their profits.


Alliances/Partnerships OverviewIn a strategic alliance or partnership:• Both parties bring experience and specific areas of expertise

to the relationship. • Both operate at the highest level of professionalism,

integrity and are committed to the best interest of the client. • Both share the same goal of providing clients the solutions

and tools essential to grow and sustain a profitable business.

Transworld Systems currently has partnerships with many notable organizations across the nation. We continually form new alliances and partnerships in an effort to provide our customers with the best service possible.

Sales Presentation 1 09

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