Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing...

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© Copyright 2002 Incom, Inc. All rights reserved. Safety Through Communication www.incomsafety.com INCOM, Inc. INCOM, Inc. Reducing Exposure of Reducing Exposure of Short-term Short-term Utility Work Zones Utility Work Zones Through Through Effective Safety Planning Effective Safety Planning

Transcript of Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing...

Page 1: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

© Copyright 2002 Incom, Inc. All rights reserved.

Safety Through Communication www.incomsafety.com

INCOM, Inc.INCOM, Inc.

Reducing Exposure of Reducing Exposure of Short-termShort-term

Utility Work Zones Utility Work Zones ThroughThrough

Effective Safety PlanningEffective Safety Planning

Page 2: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

© Copyright 2002 Incom, Inc. All rights reserved.

Safety Through Communication www.incomsafety.com

Co- Authors:Co- Authors:

Glen MuddGlen MuddLouisville Water CompanyLouisville Water Company

Carl GriffithCarl GriffithTRENCH-IT, Inc.TRENCH-IT, Inc.

INCOM, Inc.INCOM, Inc.Presented atPresented at::

FHWAFHWA"Making Work Zones Work Better""Making Work Zones Work Better"

WORKSHOPWORKSHOP

Presenting Author:Presenting Author:

Todd BelobraydichTodd BelobraydichIncom, Inc.Incom, Inc.

Page 3: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

© Copyright 2002 Incom, Inc. All rights reserved.

Presentation OverviewPresentation Overview

• Intro & Background - The NeedIntro & Background - The Need• Two Successful Utility ProgramsTwo Successful Utility Programs

• Louisville Water Company - Traffic Control ProgramLouisville Water Company - Traffic Control Program• TRENCH-IT, INC. - Temporary Traffic Control PolicyTRENCH-IT, INC. - Temporary Traffic Control Policy

• Common Elements of the Two ProgramsCommon Elements of the Two Programs

• A Proposed Utility Model ProgramA Proposed Utility Model Program

• Discussion / Q & ADiscussion / Q & A

Page 4: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

© Copyright 2002 Incom, Inc. All rights reserved.

Who is INCOM ?Who is INCOM ?• Div. of Dicke Tool Company; founded 1886Div. of Dicke Tool Company; founded 1886

• Started 1993; utility safety support servicesStarted 1993; utility safety support services

• Publications, Training Courses, ConsultationPublications, Training Courses, Consultation

• Member National Safety Council - Utilities DivisionMember National Safety Council - Utilities Division

• NSC - Certified Worksite Traffic Control SupervisorNSC - Certified Worksite Traffic Control Supervisor• ATSSA - Certified Worksite Traffic TechnicianATSSA - Certified Worksite Traffic Technician

Page 5: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

© Copyright 2002 Incom, Inc. All rights reserved.

The NeedThe Need

• Deteriorating InfrastructureDeteriorating Infrastructure

• Changing Traffic PatternsChanging Traffic Patterns

• Changing Driver HabitsChanging Driver Habits

• "Orange Overload""Orange Overload"

• Customer Relations through Field Customer Relations through Field Operation Personal ContactOperation Personal Contact

Page 6: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

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The NeedThe Need

The utility safety dilemma..................The utility safety dilemma..................

• How can we keep the road users and How can we keep the road users and our workers safe, while at the same our workers safe, while at the same time inhibiting traffic flow as little as time inhibiting traffic flow as little as possible?possible?

Page 7: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

© Copyright 2002 Incom, Inc. All rights reserved.

Copyright 2002 InCom, Inc. All rights reserved.

Page 8: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

© Copyright 2002 Incom, Inc. All rights reserved.

Copyright 2001 InCom, Inc. All rights reserved.

Page 9: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

© Copyright 2002 Incom, Inc. All rights reserved.

Copyright 2001 InCom, Inc. All rights reserved.

Page 10: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

© Copyright 2002 Incom, Inc. All rights reserved.

Copyright 1998 InCom, Inc. All rights reserved.

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© Copyright 2002 Incom, Inc. All rights reserved.

Utility-Specific IssuesUtility-Specific Issues

• Variable DurationsVariable Durations• 1-30 minutes1-30 minutes• 2-4 hrs2-4 hrs

• Variable Locations / ConditionsVariable Locations / Conditions• Off the roadOff the road• On the shoulder w or w/o encroachmentOn the shoulder w or w/o encroachment• In the roadwayIn the roadway• Day or nightDay or night• Overhead, on-ground, under-groundOverhead, on-ground, under-ground

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Utility-Specific IssuesUtility-Specific Issues• Inter-Jurisdictional OperationsInter-Jurisdictional Operations

• Many utilities now multi-state Many utilities now multi-state • "Maximum-minimum as minimum""Maximum-minimum as minimum"

• Low Employee to Vehicle / Worksite RatioLow Employee to Vehicle / Worksite Ratio• Technicians need trainingTechnicians need training

• Utility ContractorsUtility Contractors• Tend to imitate utility clientTend to imitate utility client

Page 13: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

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Two Successful Utility ProgramsTwo Successful Utility Programs

• Real-life ExamplesReal-life Examples • Louisville Water CompanyLouisville Water Company • TRENCH-IT, Inc.TRENCH-IT, Inc.

• Comprehensive & Effective Comprehensive & Effective

• Utility DevelopedUtility Developed

• Common ElementsCommon Elements

• Basic Utility ModelBasic Utility Model

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Louisville Water CompanyLouisville Water Company

• Local municipal water utility for Louisville, Local municipal water utility for Louisville, Kentucky Kentucky

• Multi-Phase Approach Multi-Phase Approach • Education Education • Auditing Auditing

• Three Phases of TrainingThree Phases of Training

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Louisville Water CompanyLouisville Water Company• New Employee Safety Orientation New Employee Safety Orientation

• Basic information Basic information • Create an educational foundation Create an educational foundation

• General Safety Training General Safety Training • Annual basisAnnual basis• Drive the issue homeDrive the issue home

• Expanded TrainingExpanded Training• Supervisory level Supervisory level • Conducted by consultants Conducted by consultants • Advanced treatment of issuesAdvanced treatment of issues

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Louisville Water CompanyLouisville Water Company• Traffic equipment contractors used to set-Traffic equipment contractors used to set-

up and take down the traffic control zones up and take down the traffic control zones for most work site situations.for most work site situations.

• Work zones are audited routinely to Work zones are audited routinely to monitor the performance of both the crew monitor the performance of both the crew and the contractor. and the contractor.

• Deficiencies discussed & solutions Deficiencies discussed & solutions implemented. implemented.

• The continual emphasis on training The continual emphasis on training reinforces the quality of the audits.reinforces the quality of the audits.

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TRENCH-IT, Inc.TRENCH-IT, Inc.

• Leading utility contractor located in Leading utility contractor located in McHenry, IllinoisMcHenry, Illinois

• Seven Part ProgramSeven Part Program

• Award WinningAward Winning

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TRENCH-IT, Inc.TRENCH-IT, Inc.

• PURPOSEPURPOSE

• OBJECTIVEOBJECTIVE

• SCOPESCOPE

• ACCOUNTABILITYACCOUNTABILITY

• DEFINITIONSDEFINITIONS

• SET UP PROCEDURES SET UP PROCEDURES

• TRAININGTRAINING

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TRENCH-IT, Inc.TRENCH-IT, Inc.

• PURPOSEPURPOSE• The purpose of this program is to establish The purpose of this program is to establish

guidelines for temporary traffic control guidelines for temporary traffic control installation, maintenance, and removal. This installation, maintenance, and removal. This program also serves to identify standard program also serves to identify standard operating procedures for setting up temporary operating procedures for setting up temporary traffic control work zones.traffic control work zones.

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TRENCH-IT, Inc.TRENCH-IT, Inc.

• OBJECTIVEOBJECTIVE• The guidelines set within this policy will help The guidelines set within this policy will help

to regulate, warn, and guide traffic through to regulate, warn, and guide traffic through Trench-It roadway work zones. The ultimate Trench-It roadway work zones. The ultimate goal of this program is to prevent employee goal of this program is to prevent employee injuries, motor vehicle accidents, and injuries, motor vehicle accidents, and personal injury to motorists and/or personal injury to motorists and/or pedestrians.pedestrians.

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TRENCH-IT, Inc.TRENCH-IT, Inc.

• SCOPESCOPE• This policy applies to all work zones This policy applies to all work zones

established on or near public roadways. Each established on or near public roadways. Each employee working in these work zones must employee working in these work zones must follow the guidelines established within this follow the guidelines established within this policy to ensure their safety and the safety of policy to ensure their safety and the safety of the general public.the general public.

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TRENCH-IT, Inc.TRENCH-IT, Inc.

• ACCOUNTABILITYACCOUNTABILITY• Safety DirectorSafety Director• ForemenForemen• Crew LeadersCrew Leaders• EmployeesEmployees

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TRENCH-IT, Inc.TRENCH-IT, Inc.

• DEFINITIONSDEFINITIONS• Activity Area Activity Area • Advance Warning Area Advance Warning Area • Buffer SpaceBuffer Space• Termination Area Termination Area • Traffic SpaceTraffic Space• Transition AreaTransition Area• Work SpaceWork Space

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TRENCH-IT, Inc.TRENCH-IT, Inc.

• SET UP PROCEDURES SET UP PROCEDURES • The traffic control setup will be selected from The traffic control setup will be selected from

the typical applications illustrated in appendix the typical applications illustrated in appendix A of this policy, the typical applications within A of this policy, the typical applications within the “Guide to Temporary Traffic Control in the “Guide to Temporary Traffic Control in Work Zones” or a plan devised with the aid of Work Zones” or a plan devised with the aid of the MUTCD guidelines.the MUTCD guidelines.

Page 25: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

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TRENCH-IT, Inc.TRENCH-IT, Inc.

• TRAININGTRAINING• All employees are required to receive training All employees are required to receive training

on proper temporary traffic control in work on proper temporary traffic control in work zones. Retraining will be given once every zones. Retraining will be given once every two years, or when deficiencies are noted on two years, or when deficiencies are noted on jobsites. Update training will be given when jobsites. Update training will be given when this policy or MUTCD guidelines change.this policy or MUTCD guidelines change.

Page 26: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

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Common Elements of the Common Elements of the Two ProgramsTwo Programs

1. Education / Training 1. Education / Training

2. Clear Objectives2. Clear Objectives

3. Responsible Employees3. Responsible Employees

4. Standardized Procedures4. Standardized Procedures

5. Auditing 5. Auditing

6. Enforcement6. Enforcement

7. Monitoring7. Monitoring

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Common Elements of the Common Elements of the Two Programs Two Programs (cont'd)(cont'd)

8. Training appropriate to level of responsibility8. Training appropriate to level of responsibility

9. Established Criteria for use of Outside 9. Established Criteria for use of Outside

ServicesServices

10. Adherence to MUTCD and Regional 10. Adherence to MUTCD and Regional

StandardsStandards

11. Written Policy/Program – Supplemental 11. Written Policy/Program – Supplemental

Manual or Field ReferenceManual or Field Reference

12. On-going; Up-datable Program Features12. On-going; Up-datable Program Features

Page 28: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

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A Proposed Utility A Proposed Utility Model ProgramModel Program

▲ A. TrainingA. Training1. Education / Training 1. Education / Training

8. Training appropriate to level of responsibility8. Training appropriate to level of responsibility

By grouping the common elements of the two programs in By grouping the common elements of the two programs in similar categories, a distinct framework emerges.... similar categories, a distinct framework emerges....

Page 29: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

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A Proposed Utility A Proposed Utility Model ProgramModel Program

▲ B. StandardsB. Standards2. Clear Objectives2. Clear Objectives

4. Standardized Procedures4. Standardized Procedures

10. Adherence to MUTCD and Regional Standards10. Adherence to MUTCD and Regional Standards

11. Written Policy/Program – Suppl. Manual or Field Reference11. Written Policy/Program – Suppl. Manual or Field Reference

12. On-going; Up-datable Program Features12. On-going; Up-datable Program Features

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A Proposed Utility A Proposed Utility Model ProgramModel Program

▲ C. ResponsibilityC. Responsibility3. Responsible Employees3. Responsible Employees

5. Auditing 5. Auditing

6. Enforcement6. Enforcement

7. Monitoring7. Monitoring

9. Established Criteria for use of Outside Services9. Established Criteria for use of Outside Services

Page 31: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

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A Proposed Utility A Proposed Utility Model ProgramModel Program

▲ A. TrainingA. Training

▲ B. StandardsB. Standards

▲ C. ResponsibilityC. Responsibility

When developed and implemented in a comprehensive safety When developed and implemented in a comprehensive safety program, these components can help virtually any utility program, these components can help virtually any utility company maximize road user and worker safety by minimizing company maximize road user and worker safety by minimizing exposure time and maintaining optimum traffic mobility.exposure time and maintaining optimum traffic mobility.

Page 32: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

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About The Authors:About The Authors:Glen MuddGlen Mudd is the Director of Safety, Health and Security for the is the Director of Safety, Health and Security for the Louisville Water Company, Louisville, KY. Glen is a Certified Utility Louisville Water Company, Louisville, KY. Glen is a Certified Utility Safety Administrator and currently serves as Chairman of National Safety Administrator and currently serves as Chairman of National Safety Council-Utilities Division.Safety Council-Utilities Division.

Carl GriffithCarl Griffith is the Safety Director for TRENCH-IT, Inc., a leading utility is the Safety Director for TRENCH-IT, Inc., a leading utility contractor located in McHenry, IL. Carl serves as Financial Officer of contractor located in McHenry, IL. Carl serves as Financial Officer of the National Safety Council-Utilities Division and is a Certified Utility the National Safety Council-Utilities Division and is a Certified Utility Safety Administrator.Safety Administrator.

Todd BelobraydichTodd Belobraydich is Vice President – Sales & Marketing for InCom, is Vice President – Sales & Marketing for InCom, Inc., specializing in the development of customized safety training, Inc., specializing in the development of customized safety training, publications and other related services for telecommunications, electric, publications and other related services for telecommunications, electric, gas and water utilities.gas and water utilities.

Page 33: Safety Through Communication © Copyright 2002 Incom, Inc. All rights reserved. INCOM, Inc. Reducing Exposure of Short-term Utility Work.

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Safety Through Communication www.incomsafety.com

INCOM, Inc.INCOM, Inc.

Reducing Exposure of Reducing Exposure of Short-termShort-term

Utility Work Zones Utility Work Zones ThroughThrough

Effective Safety PlanningEffective Safety PlanningDiscussion - Q & ADiscussion - Q & A