Ruchi Gupta

9871538895

E-Mail:

er.ruchi85@gmail.com

Address:

Flat No-85 A, Madhuban Apartment, Inside Swarnim Vihar, Sector 82,Noida-201301

Career Summary

7.5years of experience in fields of Network Support, Software QA and Testing (TV& Multimedia, Banking, Insurance, E-commerce, Social Network)

Knowledge of Linux networking technologies and protocols, App Switches, MPBN and SSR Router.

Creation of technical documentation of processes and procedures used throughout normal operations.

Thorough understanding & enriched Concept of V- Model, Agile Methodologies, SDLC, STLC, Verification and Validation, Bug Life Cycle & Testing Methodologies.

Troubleshooting configuration issues at customer site Tata Sky, New Delhi. Involve in End to End system testing of CR's and Upgrades. Maintenance of the CDN Service and associated Servers. Worked in configuration management with Television Protocol Tools like

RTC, Content delivery network like Jetstream. Responsible for planning, monitoring and controlling the Support activities,

overall operation. Responsible for Performing Health Check-up of all NE’s (Network Elements)

including local and remote sites. Communicates with the customer to help them understand how to use the

product properly. Provides ongoing maintenance support and training.

Professional Qualification

Diploma in software testing from SEED Info Tech

Completed B.Tech. (BACHELOR OF TECHNOLOGY) in 2006

Electronics & Communication from UP Tech. University

Academic Record

Higher Secondary (Non-Medical) in 2001 from JBS Inter College Saharanpur

High School in 1999 from GNG Inter College Saharanpur

Professional Skills

Operating systems: Linux, Windows 7, XP, IOS, Android Databases: SQL Server 2005 Knowledge of: Watch-Point CMS, VDO-X Jetstream

Video Exchange CDN Manager. Software & Tools: IP, Switch, Router(SSR), Win SCP, Putty. Communication Protocols: TCP/IP, SNMP. Defect Management Tool: Bugzilla 3.4, JIRA Other Technologies: Project Estimation, Web-based testing,

Transaction Processing, Test Case Management, V-model & Agile methodologies

Programming Languages: C, C++ Scripting Languages: HTML

CURRICULUM VITAE

Employers and Positions Held

Ericsson India LTD., Gurgaon May’14 – till date

Sr. Engineer

Roles & Responsibilities Handle: - The job involves interaction with the client Tata sky and having all the

responsibility of providing solution. Participate with Implementation team during CDN Expansion. Monitoring of Servers (Ubuntu, Red hat, Edgeware) and other network

devices through IBM Tivoli. Responsible for supporting network hardware, software, and applications on

servers and SSR Routers. Database Testing, User Acceptance Testing for new CR’s. Trouble Ticket Management- Coordination with 3PP vendors for level 3

support of Jetstream & Edgeware appliances located at Atlanta (US) NOC. Monitoring of content distribution through Jetstream VDO-X CDN Manager. Log Analysis of WTV for the customer request orders Configuration of Watch Point CMS, TSTV (RCS, RM, RTC) for both VOD and

Live Catch-up contents. Taking backup and managing backup process.

Binary Info Technology, Noida Oct’12 – Apr’14

Sr. Software Tester

Roles & Responsibilities Handles: - Understanding the Requirements and Functional Specifications of the

application. Participated in identifying the required Test scenarios and Test Cases. Executed Test Cases as per System Requirements. Performed functional testing, Usability Testing, Regression testing. Extensively performed Manual Testing process to ensure the quality of the

software Preparing test case for manual testing & manually executing it Performing Functional Testing, Sanity Testing, Smoke Testing & Regression

Testing. Daily defect status calls with client & development team. Defect management and Defect reporting with Jira. Attending walk through & creating detailed test status reports. Maintaining Weekly Status Reports.

Palewar Techno Solutions, Nagpur Apr’11 – Oct’12

QA Professional

Roles & Responsibilities Handles: - Database Testing by Executing Queries on SQL Analyser. Wrote RTM – Requirement Traceability Matrix, Test Plan. Monitored the Re-Testing / Regression testing on each new builds. Approve completion of the integration, system tests, Usability Testing. Analyzed, restructured, and implemented QA procedures. Interaction with Client. Tested using the following methods: Black Box, GUI, Functional, and

Regression Testing Created Test Cases, Test Plans, and Test Scope/Testing Schedule. Closely worked with the development team to analyse & resolve any issu

Core Strengths:

I believe in working with dedication and a willingness to walk the extra mile to achieve excellence

Fast learner and can easily grasp new concepts.

Have good communication skills.

Good team player and motivate my colleagues.

Ability to take initiative.

Hardworking.

Interests

Reading Traveling Listening Music

Sahara Computers & Electronics Ltd., Noida Sep’06 – Sep’09

Test Engineer

Roles & Responsibilities Handles: - Used V-Model for Project Life Cycle Management. Implementation of various Testing as Black-box Testing, Functionality

Testing. Identified Test scenarios, Prepared & Reviewed Test Cases. Performed the Re-Testing / Regression testing on each new build. troubleshoot configuration issues

Achievements

Got Power Award for the Performance in year2015 from Ericsson. Got Customer First Award in year2014-2015 from Ericsson Got Verbal appreciation while working with different customers.

Personnel Details

Date of Birth: 22/06/1985

Sex: Female

Nationality: Indian

Marital Status: Married

Languages Known: English & Hindi

Declaration

I consider myself confident of my ability to work in a team. I am ready to learn any new concepts and technologies that are contemporary and essential.

I hereby declare that the information furnished above is true to the best of my knowledge.

Ruchi Gupta

Place: Noida