Recruitment & Selection

Process Improvement

Pauline LuksWednesday 22 January 2014

Recruitment & Selection – Process Improvement

History•Analyse survey data – what works, what doesn’t•Identify key themes, e.g.;

– Paper-based process– Document insecurity– Time consuming

•Develop a project charter

Alignment to UoN Strategy

• “NeW Directions” Strategic Plan 2013-2015• Future Workforce Plan• Campus, Capital & IT Plan• UoN Values

Highlights:FWP1.1 “recruit and retain outstanding academic and

professional staff from across the globe through a competitive search process”

FWP2.4 “optimise the efficiency and effectiveness of admin tasks and ensure clear responsibility and accountability”

CCITP1.3 “streamline core systems and processes”CCITP1.4 “adopt emerging technology to support flexible user

access through a range of devices”

Change Process Identification

• Breakdown R&S process into tasks• Map the process (as is / to be)• Delve further into survey data – niche groups,

qualitative data• Competitor analysis – other universities and EoC org’ns• Research options, future trends• Identify key stakeholders and opportunities for

collaboration• Ensure compliance with corporate governance and

continued alignment with strategic direction• Identify opportunities for innovation and EoC capability• Develop project management plan, budget and schedule• Identify opportunities for feedback

Change Process Implementation

Example: Harnessing Technology•QR codes in print advertising•Careers portals improved and mobile optimised•Smartphone / tablet app•Social recruiting (e.g. Facebook, Twitter, LinkedIn, etc)•Improved selection tools and testing•Tech-savvy approach to interviewing (e.g. iPads)