Rotenberg gfke 2014

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The “Big Data” Crisis: Consumers Are Losing Confidence in the E- Economy Marc Rotenberg, EPIC President CSISAC Representative OECD Global Forum Tokyo, Japan 3 October 2014 1

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Transcript of Rotenberg gfke 2014

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The “Big Data” Crisis:Consumers Are Losing Confidence in the E-

Economy

Marc Rotenberg, EPIC PresidentCSISAC Representative

OECD Global ForumTokyo, Japan

3 October 2014

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COMPUTER CHESS

• Pieces: 32

• Possible chess games: 1043

• Observable atoms in universe: 1081

• Possible Go games: 10170

• Strategies: “Brute force,” heuristics, evaluation algorithms, and exhaustive search

• Outcomes: (1) computer beats world champion (Kasparov - Deep Blue 1996); (2) Outcomes with 7 pieces or less on board are now “solved”; (3) computers annotate chess games

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“Big Data” is Fascinating

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But Consumers Are Not “Big Data Scientists”

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Consumers Experience Data Breaches

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Consumers Experience Credit Card Theft

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Consumers Experience Password Theft

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And the Problems are Getting Worse

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ID Theft is #1 Concern in United States

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New Issues Ahead: “Predictive Policing”

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Problems for Consumers

• Payment schemes are vulnerable

• Laws are out of date

• Too much personal data is collected

• Security is weak

• Business practices are opaque

• Big data will make these problems worse

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Big Data Solutions• Improve payment systems

• Update privacy laws

• Implement and enforce OECD Privacy Guidelines

• Develop “Privacy Enhancing Techniques”

• Minimize collection of Personally Identifiable Information

• Make decision making more transparent

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Role for OECD• Help member countries and consumer

understand scope of problem

• Look at problem from consumer perspective: identity theft, financial fraud, security breach

• “New statistical tools are needed to measure the digital economy . . . While existing statistics measure the diffusion of ICTs, they are less able to keep up with new and rapidly evolving technologies and usage by individuals and firms. . .

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CSISAC Endorses Action #3

#3: Develop metrics to monitor issues of security, privacy and consumer protection

Source: OECD, Measuring the Digital Economy: A New Perspective (2014)

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Closing Points

• Big data analytics provide powerful tools - gathering, learning, analyzing, evaluating, acting

• As applied to games, there are no social concerns

• As applied to people, the problems are without end

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