Rosemary Depew

7815 Hoagland Rd.● Hoagland, IN 46745●(260-418-4203)●Rosemarydepew@Gmail.com

SKILLS

Customer service professional offering 4 years of diversified experience, with excellent communication and

problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company

expectations. Proficient in Microsoft applications as well as working knowledge of various computer software

programs. Take great satisfaction and pride in seeing results and positive impact on the costumer/client. Self-

starter, cooperative, flexible, independent, polite, organized, hard-working, and punctual.

EMPLOYMENT EXPIERIENCE

Customer service

Arby’s, Fort Wayne, IN

January 2013 to July 2013

Cash handling, customer service, balance drawer, petty cash, and place orders for

Inventory.

Initially hired as entry-level server; promoted due to accuracy, speed, and skills;

Welcomed customers, took food orders and offered information regarding menus;

Operated cash register and received cash from patrons, exactly counted and provided

change to costumers as necessary; and

Ensured appropriate food handling procedures were followed including stocking, storing,

wrapping, labeling, dating, rotating, and checking the temperature of products.

Bank teller

Wells Fargo bank, Fort Wayne, Indiana

July 2013 to December 2013

Received and counted working cash at beginning of shift;

Accepted cash and checks for deposit and checked accuracy of deposit slip; processed

cash withdrawals;

Performed specialized tasks such as preparing cashier’s checks, personal money orders,

traveler’s checks and exchange foreign currency

Performed services for customers such as ordering bank cards and checks;

Received an verified loan payments, mortgage payments and utility bill payments;

Recorded all transactions promptly, accurately, and in compliance with bank procedures;

Balanced currency, cash, and checks in balance drawer at the end of each shift;

Answered inquiries regarding checking and savings accounts and other bank related

products.

Attempted and succeeded in resolving issues and problems with customer’s accounts;

Initiated and opened new accounts; explained and promoted bank products and services

to customers;

Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense

customer focus, and dependability in performance evaluations; and

A proven track record in developing and maintaining new and existing accounts.

Teacher

Mommies’ English School, Sagamihara-shi, Kanagawa, Japan

February 2013 to December 2014

Greeted all students with politeness

Handed out, and graded all paperwork, homework and quizzes to students

Ensured that every student knew what was expected of the next assignment and quiz.

Taught vocabulary words and phrases through educational games.

EDCUATION

South Side High School, Fort Wayne, IN

Ivy Tech Community College- CAN- Fort Wayne, IN