Robert Maricich - WithIt Maricich iswidelyrecognizedasoneofthehomefurnishingsindustry’smost ......

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Robert Maricich is widely recognized as one of the home furnishings industry’s most innovative leaders. As chief executive officer of the newly formed International Market Centers, he oversees the world’s largest network of premium home furnishings, gift and home décor showroom and exhibition space. International Market Centers owns and operates 11.5 million square feet of world-class exhibition space in High Point, N.C. and Las Vegas. Its mission is to bring buyers and sellers from the global marketplace together in the most effective, efficient and compelling venues and deliver outstanding value and growth opportunities for its partners. The former president and chief executive officer of World Market Center Las Vegas and Hickory, N.C.-based Century Furniture Industries, Bob has an established record of building companies into internationally respected brands. He joined World Market Center as chief executive officer in January 2008 and oversaw the trade complex’s ongoing expansion as it solidified its position as the western United States’ premier home furnishings market. Prior to assuming that post, Bob spent 11 years at Century Furniture Industries, where as chief executive officer he managed 1,200 associates and drove innovations that elevated the $175 million company into one of the industry’s most admired manufacturers of high-end residential furniture. Bob also has served as president of American Drew, president of American Martinsville Contract which was the largest manufacturer of hospitality furnishings in the U.S. at the time, as well as vice president of contract sales for Flexsteel Industries. He spent many years on the American Furniture Manufacturers Association Board of Directors and is a past chairman of the executive committee. In 2000, he was appointed by the governor of North Carolina to be chairman of North Carolina Furniture Export Council, a position he held until 2004. Currently, he sits on the executive board of directors for the industry’s largest retail association, the National Home Furnishings Association (NHFA), as well as the executive committee for the home furnishings industry charity, City of Hope. Maricich, Bob President/CEO International Market Centers (IMC) 495 S. Grand Central Pkwy. Las Vegas, NV 89106 702.599.3000 [email protected] www.imcenters.com 2011 WithIt Professional Conference 2125 Eastchester Drive Suite 103 • High Point, NC 27265 • 336.882.9372 • www.withit.org

Transcript of Robert Maricich - WithIt Maricich iswidelyrecognizedasoneofthehomefurnishingsindustry’smost ......

Robert Maricich is widely recognized as one of the home furnishings industry’s mostinnovative leaders. As chief executive officer of the newly formed International MarketCenters, he oversees the world’s largest network of premium home furnishings, gift andhome décor showroom and exhibition space. International Market Centers owns andoperates 11.5 million square feet of world-class exhibition space in High Point, N.C. andLas Vegas. Its mission is to bring buyers and sellers from the global marketplace togetherin the most effective, efficient and compelling venues and deliver outstanding value andgrowth opportunities for its partners.The former president and chief executive officer of World Market Center Las Vegas and

Hickory, N.C.-based Century Furniture Industries, Bob has an established record of buildingcompanies into internationally respected brands.He joinedWorld Market Center as chief executive officer in January 2008 and oversaw

the trade complex’s ongoing expansion as it solidified its position as the western UnitedStates’ premier home furnishings market. Prior to assuming that post, Bob spent 11 yearsat Century Furniture Industries, where as chief executive officer he managed 1,200associates and drove innovations that elevated the $175 million company into one of theindustry’s most admired manufacturers of high-end residential furniture.Bob also has served as president of American Drew, president of American

Martinsville Contract which was the largest manufacturer of hospitality furnishings inthe U.S. at the time, as well as vice president of contract sales for Flexsteel Industries.He spent many years on the American Furniture Manufacturers Association Board ofDirectors and is a past chairman of the executive committee. In 2000, he was appointedby the governor of North Carolina to be chairman of North Carolina Furniture ExportCouncil, a position he held until 2004.Currently, he sits on the executive board of directors for the industry’s largest retail

association, the National Home Furnishings Association (NHFA), as well as the executivecommittee for the home furnishings industry charity, City of Hope.

Maricich, BobPresident/CEO

International MarketCenters (IMC)

495 S. Grand Central Pkwy.Las Vegas, NV 89106

[email protected]

www.imcenters.com

2011 WithIt Professional Conference 2125 Eastchester Drive Suite 103 • High Point, NC 27265 • 336.882.9372 • www.withit.org

LESSONS IN LEADERSHIPLESSONS IN LEADERSHIPLESSONS IN LEADERSHIP:LESSONS IN LEADERSHIP:

Tactical Principles For Success Tactical Principles For Success 

By Robert J. Maricich

Over 35 YearsOver 35 YearsOver 35 Years ………Over 35 Years ………

•• What have I learned?What have I learned?•• What have I learned?What have I learned?

•• What has worked for me?What has worked for me?•• What has worked for me?What has worked for me?

•• What will work moving forward?What will work moving forward?•• What will work moving forward?What will work moving forward?

Mike T son on ha ing a PLANMike T son on ha ing a PLANMike Tyson on having a PLAN……..Mike Tyson on having a PLAN……..

“Everyone has a good Plan“Everyone has a good PlanEveryone has a good Plan Everyone has a good Plan ……until the get hit in the face!”……until the get hit in the face!”

1973 – 2008

So, what have I learned? So, what have I learned?

1.1. Volatility and periods of greatVolatility and periods of great1.1. Volatility and periods of great Volatility and periods of great distress……are times of distress……are times of incredible opportunity.incredible opportunity.incredible opportunity.incredible opportunity.

So, what have I learned? So, what have I learned?

1.1. Volatility and periods of greatVolatility and periods of great1.1. Volatility and periods of great Volatility and periods of great distress……are times of distress……are times of incredible opportunity.incredible opportunity.incredible opportunity.incredible opportunity.

2.2. There are “principles” that haveThere are “principles” that have2.2. There are principles that have There are principles that have worked for me….and many worked for me….and many others.others.others.others.

So, what have I learned? So, what have I learned?

1.1. Volatility and periods of greatVolatility and periods of great1.1. Volatility and periods of great Volatility and periods of great distress……are times of distress……are times of incredible opportunity.incredible opportunity.incredible opportunity.incredible opportunity.

2.2. There are “principles” that haveThere are “principles” that have2.2. There are principles that have There are principles that have worked for me….and many worked for me….and many others.others.others.others.

3.3. They are not “my” principles….IThey are not “my” principles….I3.3. They are not my principles….I They are not my principles….I borrowed them!borrowed them!

Principle # 1Principle # 1Principle # 1Principle # 1

.Understand “the theory of holes…….”Understand “the theory of holes…….”Understand the theory of holes…….Understand the theory of holes…….

Principle # 1Principle # 1Principle # 1Principle # 1

When You Find Yourself in a Hole, Stop Digging.When you find yourself in a hole……..When you find yourself in a hole……..

StopStop diggingdigging!!-- StopStop diggingdigging!!

LEADERSHIP:LEADERSHIP:- “Leadership is a combination of- Leadership is a combination of strategy and character”.

General H. Norman SchwarzkophGeneral H. Norman Schwarzkoph

Principle  #2.Principle  #2.

Examine your strategy….. Examine your strategy….. revisit the fundamentals of revisit the fundamentals of

STRATEGYSTRATEGY..

Strategy is a business design that:Strategy is a business design that:Strategy is a business design that:Strategy is a business design that:

•• Creates valueCreates value for the primary customer as for the primary customer as p yp ywell as the ultimate customer.well as the ultimate customer.

C tC t f thf th ll th t ith t i•• CapturesCaptures some of the some of the valuevalue that is that is created.created.

••••Establishes a Establishes a sustainable point of sustainable point of difference difference over current and potential over current and potential ppcompetitors.competitors.

PRICEPRICEPRICEPRICE

PRODUCTPRODUCTPRODUCTPRODUCT

ACCESSACCESSACCESSACCESS

SERVICESERVICESERVICESERVICE

EXPERIENCEEXPERIENCEEXPERIENCEEXPERIENCE

VALUEVALUE

___________________

VALUEVALUE

PRICEPRICEPRICEPRICE

PRODUCTPRODUCTPRODUCTPRODUCT

ACCESSACCESSDIFFERENTIATEDIFFERENTIATE ACCESSACCESS

SERVICESERVICE

DIFFERENTIATEDIFFERENTIATE

SERVICESERVICE

EXPERIENCEEXPERIENCEEXPERIENCEEXPERIENCE

VALUEVALUE

___________________

VALUEVALUE

Principle # 3Principle # 3Principle # 3Principle # 3

Know The Golden Rule For FailureKnow The Golden Rule For Failure

Know the Golden Rule for Failure

Principle # 3Principle # 3Principle # 3Principle # 3

Being All Things to All People…Being All Things to All People…

The Golden Rule for FailureThe Golden Rule for Failure

Principle # 4Principle # 4Principle # 4 Principle # 4 .    Establish Organizational Clarity.    Establish Organizational Clarity

Principle # 5Principle # 5Principle # 5Principle # 5

TAKE ACTION……TAKE ACTION……-- You cannot afford to wait for You cannot afford to wait for allall the facts.the facts.

Principle # 5Principle # 5Principle # 5Principle # 5

TAKE ACTION……TAKE ACTION……--You cannot afford to wait for You cannot afford to wait for allall the facts.the facts.--Failure cannot be a CEM.Failure cannot be a CEM.

Principle # 6Principle # 6Principle # 6Principle # 6

Get Comfortable With AmbiguityGet Comfortable With Ambiguity

Principle # 7Principle # 7Principle # 7Principle # 7

Hire and Retain the Very Best People… Hire and Retain the Very Best People… -- the Right People !the Right People !g pg p

“You can do your best work here”.“You can do your best work here”.yy

Principle # 8Principle # 8Principle # 8Principle # 8

Create a Culture of Trust.Create a Culture of Trust.

My Litmus Test for Relationships:My Litmus Test for Relationships:My Litmus Test for Relationships:My Litmus Test for Relationships:

11 Do I trust him / her ?Do I trust him / her ?1.1. Do I trust him / her ?Do I trust him / her ?2.2. Do they care about Do they care about meme??33 Do they have a viable exciting plan?Do they have a viable exciting plan?3.3. Do they have a viable, exciting plan? Do they have a viable, exciting plan?

Principle # 9Principle # 9Principle # 9Principle # 9

“There is no success….without Celebration!”“There is no success….without Celebration!”Don Cliftonon Clifton

Principle # 10Principle # 10Principle # 10Principle # 10

Practice Perpetual Optimism.Practice Perpetual Optimism.

“Perpetual optimism is a “Perpetual optimism is a force multiplier…”force multiplier…”

“The ripple effect of a leader’s  enthusiasm and optimism is awesome. So is the impact of cynicism and pessimism. Leaders who whine and blame engender those same behaviors  among  their colleagues. I am not talking about stoically accepting organizationalnot talking  about  stoically accepting  organizational  stupidity  and performance  incompetence  with  a 

“what, me worry?” smile.  I am talking  about  a  gung‐h d h “ h h hho attitude  that  says, “We can change things  here; we can achieve awesome  goals;  we can be the best.” 

-Colin Powell

Principle # 11Principle # 11Principle # 11Principle # 11

Never…..Ever, Ever, Ever…..Be a VICTIMNever…..Ever, Ever, Ever…..Be a VICTIM

Lessons Learned :Lessons Learned :Lessons Learned :Lessons Learned :

• Accept your reality and work from there.• Go back to basics…..think about your strategy.• Get help from smart people…..the right people.O i ti l l it i iti l t• Organizational clarity is critical to success.

• Life rewards action. – Failure is not a CEM.a u e s o a C– Never, ever, ever, ever be a Victim…..or tolerate them.

• Invest in strong relationships.L d hi i bi ti f t t d h t• Leadership is a combination of strategy and character.

• Be courageous.• Winning is contagious.Winning is contagious.

“If it’s to be … it’s up to me.”“If it’s to be … it’s up to me.”pp

2011 WithIt Professional Conference 2125 Eastchester Drive Suite 103 • High Point, NC 27265 • 336.882.9372 • www.withit.org

Bob Maricich

How To Win Friends and Influence PeopleDale Carnegie

Atlas Shrugged - Ayn Rand

Think And Grow Rich - Napoleon Hill

The Essential Drucker - The Best of SixtyYears of Peter Drucker's Essential Writings onManagement - Peter Drucker

Note: there are many great works by thisquintessential management thinker….thissummarizes most.

The Effective Executive: The Definitive GuideTo Getting The Right Things DonePeter Drucker

The Machine That Changed The WorldJames Womack, Daniel Jones, Daniel Roos

In Search Of ExcellenceTom Peters and Robert Waterman

Execution: The Discipline Of Getting ThingsDoneLarry Bossidy

Jack: Straight From The Gut - Jack Welch

The Balanced Scorecard: Translating StrategyInto ActionRobert S Kaplan

The Smartest Guys In The Room: TheAmazing Rise And Scandalous Fall of EnronBethany McLean

Barbarians At The GateBerian Burrough, John Helyar

The Seven Habits Of Highly Effective PeopleSteven Covey

The Five Dysfunctions Of A TeamPatrick Lencioni

Too Big To Fail - Andrew Ross Sorkin

Purple Cow - Seth Godin

The Long Tail: Why The Future Of Business IsSelling Less Of MoreChris Anderson

The Tipping Point - Malcolm Gladwell

Good to Great - Jim Collins

The Great Game Of Business - Jack Stack

Emotional Intelligence - Daniel Goleman

The Lexus And The Olive TreeThomas Friedman

The Little Red Book Of Selling - Jeffrey Gitomer

What Got You Here Won't Get You ThereMarshall Goldsmith

The Big Short- Michael Lewis

Constant reads through my career:Harvard Business Review

Constant reads through my career:The Wall Street Journal (I am addicted)

Only book I have read more than three times:A River Runs Through It, Norman Maclean

Lessons In LeadershipBob Maricich’s Recommended Reading List