Ryan Lopez

5200 Fox Trotter Way

Elk Grove, CA 95757

(916)670-4143

lopez1004@comcast.net

Objective

Obtain a position where I can incorporate my passion for technology, previous training, team work experience,

troubleshooting knowledge, and developing creativity.

Qualifications

● 10+ years experience in the software development life cycle using organizational skills that balance work, team

support, troubleshooting, and customer service.

● 2.5 years experience working with customers to manage, analyze, design, develop, and test software and web

technologies.

● 2.5 years experience using CSS, JavaScript and JQuery to control the style and layout of multiple web pages.

● 5 years experience using HTML and Markdown to create customer requested websites.

● Formal training in legacy codes such as Qbasic.

● Formal education in the areas of art, design, and creative thinking. Able to envision the big picture and deliver what

is needed to be done in a timely manner.

● 10+ years experience working individually and in a team environment to deliver software and new technologies

solutions for customer identified requests.

● 2.5+ years experience analyzing, developing, and modifying websites for usability.

● 3+ years experience with Adobe Photoshop, Dreamweaver, After Effects, and Illustrator software. Cisco systems

certified in network installation (2000).

● 10+ years of experience in using Microsoft Office Suite (Word, Excel, Powerpoint, etc.)

● 10+ years of experience in computer systems (software and hardware). Built multiple computers. Purchased and

installed Motherboards, RAM, hard drives, graphics cards, power supply, and all working parts of computers.

Created new partitions on hard drives and installed needed software, and maintained performance. Setup gaming

and web servers using switches, crimping CAT5 cables, WiFi setups, and routers. Cisco systems certified in network

installation (2000).

Work Experience

2013-Present Self Employed - Freelance Web Content Development

● Use programs such as Adobe After Effects, Adobe Dreamweaver, Adobe Photoshop, and various others to create

content for customers.

● Design overlays, graphic tiles , custom CSS web notifications, character art, logos, social media content (web banners

and profile pictures), and Emoticons for customers based upon their requests.

1

● Work with customers to provide the content style and design that they require. Also allow revisions based upon

requests.

● Create client retention by offering specials and package incentives.

● Created product branding and company identities.

● Created web introduction and outro videos for use on Youtube and Twitch.tv.

● Maintain customer's web pages with custom HTML and Markdown coding.

● Create my own brand name, designed all logos and content for brand.

● Created cover designs for books that have been published.

● Create business website with portfolio and list of services available at http://www.ryanscottart.com

2008-Present Raley's - Food Service Team Leader, Deli Assistant Team Leader, Deli Clerk

● Manage Deli, Hot Wok, and Bakery departments and teams.

● Write schedules, manage discarded product, maximize sales, and follow company guidelines for provided fiscal

year’s budget.

● Teach new programs and products, oversee breaks and lunches, follow company policies, and foster teamwork.

● Create displays, promote sales with product placement and advertising at store level and through social media

platforms.

● Take inventory, process invoices, and write daily orders. Receive daily shipments and use proper rotation methods

when storing products.

● Train team members on proper use of equipment such as commercial ovens, fryers, meat slicers, temperature

probes, grills, and cleaning tools.

● Work with customers to help them purchase the products they need and represent our company's customer service

standards.

● Manage cash drawers and work on point of sales systems.

● Received Serve Safe Food Safety Certification.

● Attend training classes and safety meetings.

● Use computers and company software programs (Rtime) daily to input schedules, receive customer online orders,

check sales, manage team member online training classes, inventory shipment numbers, and emails.

● Assist special projects with our company. Examples include the holiday show, seafood road shows, and new

company wide program roll outs.

2003-2008 Romano's Macaroni Grill - Bartender, Server, Expediter, Busser

● Prepared dishes for delivery to tables, managed time flow of orders, organized plates together, and managed other

team members for delivery of food.

● Greeted customers, took orders, inputted orders in Micro systems, delivered orders, responded to customers

requests, managed errors, helped customers have the best experience.

● Received certification for Serve Safe Bartender Training.

● Managed a point of sale system (Micro), counted and balanced registers.

● Wrote liquor orders, received liquor shipments and managed records of inventory.

2

● Attended training classes and management meetings.

1998-2000 Jack in the Box - Shift Leader, Cook, Drive Thru, Counter

● Ran a register, managed orders, composed orders, delivered orders to customers.

● Received Serve Safe Certification.

● Managed schedules, made sure employees had breaks and lunches, received deliveries, and placed orders.

● Audited all drawers and managed a safe.

Education

● Laguna Creek High School, Elk Grove, CA

Diploma

● Academy of Art University San Francisco, CA

Completed 2 years (24 credits)

Community Volunteerism

2014 – Present Intel LANFest - Live Stream Assistant Team Leader

● Create and produce live stream events on Twitch.tv while working with Intel. Lanfest is a non profit organization

runs by volunteers, that raises money for local charities, all ticket purchases and funds raised while at the event go

directly to the chosen charity of that event. Attendees purchase tickets and bring their own gaming computers to

the event. We hold raffles, tournaments, interviews, and workshops at the event. The event is broadcast live by our

team for 48 hours straight.

● Created all overlay graphics for live broadcast, emoticons, and pre-production.

● Created sponsor endorsements graphics.

● Managed team members with certain duties and jobs that need to be done.

● Installed hardware such as capture cards, cameras, hard drives, main CPU, and more into computers and balanced

the systems with live broadcast software to output the highest quality live stream possible.

● Created an organized schedule.

● Conducted interviews with sponsors and highlighted gaming equipment software and hardware (Live).

● Participated in live cast gameplay, commentated tournaments and prize giveaways.

● Used knowledge of customer service to create relationships with sponsors of the event for sponsor retention.

● Used Markdown to input graphics and text on web pages.

● Used HTML on web pages for live stream.

● Created CSS custom notifications for web alerts.

3