Risk Analysis and the Security Survey 3rd edition

RISK ANALYSIS AND THE SECURITY SURVEY

3RD EDITION

Chapter 13

Emergency Response Planning


Introduction

Change in focus post September 11, 2001

Ramifications of poor response Comprehensive Emergency

Management Services not available post

disaster to businesses – assumption that they have resources


Introduction

Must have response capability: Required by Fed OSHA

Many States require response planning

Requirement under NFPA 1600 Civil liability

NFPA sec 1600 recognized as the National Preparedness Standard

Businesses held liable

Introduction

National Response Plan based on NIMS

National Incident Management System Incident command system Preparedness Communications and information

management Supporting technologies

NIMS provides a template to prevent or respond to threats and incidents

NIMS- Incident Command System

System used to manage response to an emergency

Primarily field response Relies on Management by Objectives

Senior responder sets objectives after subordinates communicate that they can be met

Small Span of Control Small incident 8 – 1 commander Complex incidents 5-1


Incident Command System

Five Major Functional Units: Incident Command Operations Planning and Intelligence Logistics Finance and Administration

Not all sections need activation for a small incident


Introduction

Basic Incident Command System Structure

P u b lic In fo rm a ito n O ffic e r(P IO )

S a fe ty O ffic e r

L ia is o n O ffic e r

OperationsS ec tion

Planning / IntelligenceS ec tion

LogisticsS ec tion

Finance / AdministrationS ec tion

IncidentCommander



Command Incident Commander (IC) has overall

responsibility Establishes objectives and priorities Role filled by:

First to arrive then relieved by the senior commander

Establishes a command Post (CP) Management must delegate authority

to IC before an incident



Duties of the IC include: Field management of the emergency Coordination with the emergency

operations center (EOC)or other IC’s Ultimate responsibility for safety Approval of all plans and resources Setting objectives and priorities Delegating authority as necessary Primary responder until others arrive



IC may establish the following positions Public Information Officer (PIO)

PR to new media

Safety Officer Monitors safety Ensures compliance Safety of all personnel

Liaison Officer Assists the IC with coordination with other

agencies



Operations section: Implements action plans and

objectives issued by the IC ‘Reality’ checks goals Direct necessary resources Provide status reports to IC



Planning and Intelligence: Develop incident action plans to

implement the goals of the IC Determines necessary resources Analyzes conditions and incident

scope Predict changing conditions Prepare contingency plans Track resources



Logistics: Obtains all resources and services to

manage the incident Finance and Administration:

Maintains history of the response Tracks and approves expenditures Produces final cost report

Emergency Operations Center



The Emergency Operations Center (EOC) directs or coordinates the response of the business recovery

Team members and emergency managers meet to direct or co-ordinate a response Also called Command Center Alternate location Governmental is more resource oriented,

business more strategic



Primary Functions (Governmental EOC): Coordinate response to large or multiple

events Create or refine policy Allocate resources Collect and manage information about the

incident, responses, and decisions Release information to the public Maintain appropriate records



Design anticipates complexity of response

Must facilitate the flow of information internally and externally

Should be located in: Secure, structurally safe building Centrally located Easily accessible

EOC can be a large conference room for businesses



EOC Should Contain: Extra phone sets jacks Status boards Separate work space Fax machines Supplies



Other considerations for EOC Access control (Security)

No access to media, unauthorized visitors

Back-up power User Friendly Designed for continuous operation Keep operations quiet Video conferencing capability Don’t overwork EOC staff

Emergency Response Team



Internal organization of employees Members are Volunteers from various

functions; Should use an ICS structure



ERT accomplishes the following: Intervene and stabilize emergencies Reduce injuries and loss Prevent adverse publicity Demonstrate management concern Minimize environmental impact Comply with regulatory requirements Sole Response in a Disaster Situation



Basic Steps to Form Team: Management Acceptance and Support Determine Duties and Responsibilities Develop Response Plans, Policies,

Procedures Determine Equipment and Resource Needs Recruit team members Develop training programs Conduct regular drills Advertise

Let employees and community know about it

Emergency Response Procedures


Emergency Response Procedures

Identify characteristic of hazards Planners can prepare for,

mitigate and control consequences.

General guidelines Not all foreseeable emergencies Assess situation before response


Bomb Threats

Terrorists bombings Domestic and international

Improvised explosive devices History and extent of use


Bomb Threats

Threat evaluation Low probability of finding a bomb

after a threat is made Evacuation generally not result Always search the facility thoroughly


Bomb Threats

Credibility and evaluation of the threat based on the Risk Profile of the business Level of security Controversial business activity Recent events History of bombings and threats Intelligence

Activity of individuals or groups Contents of threat


Bomb Threats

Evacuation Controversial and difficult decision Many security managers will not evacuate

a facility unless a bomb is found

Loss of productivity Decreased morale Increased possibility of injury by evacuating employees in an unprotected area such as parking lots, hallways, building perimeter

Satisfies intent of the caller


Bomb Threats

Typical placement of devices If a device is found:

Evacuate safe distance or send employees home

Threats Credible, 30 minutes or less for detonation, delay search and evacuate

Credible, 30 minutes or more for detonation, search


Bomb Threats

Searches Almost always search Even if a threat is a hoax Who should search

Calling police or Security personnel Systematic, rapid, and thorough Anything out of place, breifcase, package next to the gas main, small pipe

Use of communication devices

Bomb Threats

Searches Assign specific areas for searches Search most common accessible areas

(building perimeter, public areas Then areas that provide synergistic effect

(hydrogen tank, gas main) Then areas critical to the business

opearations (back up generator, data center)

Then non critical areas or areas difficult to reach


Bomb Threats

Device found Attempt to find owner of

suspicious objects Isolate area Evacuate Inform law enforcement Open doors and windows Shut off hazardous processes and

utilities


Bomb Threats

Device found continue Continue to search for other devices

Do not touch or move the object Do not cover the object or cut any wires

Do not put the object in water Activate Crisis Management Plan


Bomb Threats

Package bomb Characteristics:

Unusual postmarks or places of origin

Excessive postage Incorrect addresses or titles of recipients

Excessive handling, wrapping, taping, or bulkiness


Bomb Threats

Smudges and greasy looking spots or areas

Odor of almonds or chemicals Protruding wire or string Pinholes – used for arming the

device Prevention and response

Use non – metallic letter openers Use chemicals to detect bomb residue If high-risk environment – x-ray machine


Bomb Threats

Suicide Bombs Description – may be people or cars,

trucks etc Perpetrators difficult to identify Response – bomb squad must detonate

any un-detonated pieces Radiological Dispersal Device (RDD)

Description – distribute radio-active materials

Capabilities and limitations Impact of use


Bomb Threats

Mitigation Intelligence program Engineering evaluations - blast-

resistant exterior and architecture Ventilation systems located away from the ground on the ceiling

Improve fire protection systems Blast resistant fire protection systems

Locate critical assets away from the perimeter


Bomb Threats

Remove hiding places for IED’s Design crash-through protection Establish no parking zones Isolate employee parking Create space Other environmental design


Bomb Threats Prevention

Analyze exposure Audit the physical security Physical security Incoming inspection Access and internal controls Threat questionnaires Training on threats, searches, bomb recognition and

safety


Bomb Threats Establish who will evaluate threats Develop relevant procedures Establish evacuation criteria Identify search methods and personnel Identify and prioritize search areas Establish search tracking procedure Test all procedures Review plans and phone numbers often Understand community’s capabilities


Bomb Threats Response

Record exact time of a telephoned threat

Ask When will it explode? Where is it located? What does it look like? Why was it placed? Who is calling?


Bomb Threats

Attempt to transfer the call to security or a member of the threat assessment team

Initiate a search - checklist Make other notifications as

appropriate If a device is found:

Evacuate at least three hundred yards out of the line of sight

Call emergency services (police, fire)


Bomb Threats

Identify/evaluate the object Do not move, dismantle, or use water

Open doors and windows Isolate (secure) the area from entry Consider shutting down utilities and hazardous processes

Continue the search


Bomb Threats

Relocate vital records and back-up computer systems

Activate the crisis management plan Stage emergency response equipment and strategic resources

Restrict access to the area If the bomb explodes –

Remove injured immediatelyDo not treat the injured at the blast site


Bomb Threats

If RDD is suspected Move as far as possible, upwind or go inside

Cover or filter your mouth and nose Remove clothing and seal it in a plastic bag

Shower to remove dust Shut windows, outside doors, and dampers

Turn off fans and HVAC Monitor TV and radio


Bomb Threats

Recovery Care for the injured Begin rescue operations Assess damage Begin salvage and cleanup Test for blast damage Keep employees informed Provide posttraumatic stress counseling Begin relocation and reconstruction Investigate and prosecute every incident


Earthquake

Causes Tectonic plates Fault zones

Measurement Richter scale Modified Mercalli Scale


Earthquake

Effects Soil conditions Liquefaction – soil saturated with

water Structures Infrastructure Emergency services Collateral damage Tsunami


Earthquake

Forecasting Mitigation

Understand seismic risk for your area Identify structural and non-structural

hazards Use sway bracing on automatic fire-

sprinkler systems to prevent pipe breakage in an earthquake

Bolt or base isolate tall and heavy objects


Earthquake

Strap (secure) equipment mitigate other nonstructural

hazards Strap water heaters to the wall Install flexible connections on gas

lines Install seismic switches Prepare a mass causality plan


Earthquake Preparedness

Stockpile supplies Encourage individual and family

preparedness Consult with a structural engineer Know location of emergency shutoff valves First aid and cardiopulmonary resuscitation Maintain an adequate supply of cash Agreements with city and local inspectors

Structural inspectors may not be available after an earthquake

Earthquake insurance


Earthquake Response

Duck, cover, and hold Move away from windows,

buildings, overpasses Do not run outside during the

shaking After shaking, evacuate if

structural damage Avoid use of the telephone If wires fall onto your vehicle, stay

inside Do not use open flames


Earthquake

Recovery Check for injuries Rescue victims Check structural integrity of the

building Check for fires and other damage Clean up hazardous material spills


Earthquake

Turn off electrical equipment if power is out

Avoid the use of open flames in an enclosed area

Reenter damaged buildings cautiously Check separation of vents and

exhaust pipes Listen to radio and TV stations Begin relocation and reconstruction if

necessary Update plans and procedures


Chemical or Biological Attack

Source of threat and intent Threats

Synergistic targets Nerve agents Vesicants Bio-toxins


Chemical or Biological Attack Challenges for delivery

City water is considered safe Most inhalable risks breakdown when exposed to sun

and diluted with water

Defenses for business Improved security plan and DRP, BCP

Warning signs of attack Not always immediately apparent Hospitals may be the first to detect Sudden high levels of absenteeism



Indications: Droplets of oily film on surfaces or water Dead or dying animals Unusual or unauthorized spraying Symptoms of illness Mass casualties Low-lying clouds, fog, dust or particles

unrelated to weather People unusually dressed

Long-sleeved shirts, masks or breathing protection

Unexplained odors Observation of dispersal devices, containers etc



Mitigation Control toxic and hazardous

chemicals Store chemical tankers inside

buildings or secured yards Substitute less toxic substances Minimize the amount of chemicals

used Secure access to ground level air

intakes



Install filters on air systems Protect building utilities from

tampering Install HVAC venting and purging

systems Design security into new

construction Isolate mail rooms



Preparedness Understand the types and

properties of biological and chemical agents

Identify businesses in the immediate area that could affect your operations

Develop procedures to notify of imminent hazard

Develop evacuation routes and procedures



Assess the physical security of buildings

Restrict access to mechanical rooms

Identify safe rooms for shelter-in-place

Develop procedures and training Develop means to monitor

conditions Identify sudden, out of the

ordinary absenteeism



Response Move upwind from the source Move indoors to an interior room

on a higher floor Close building dampers, windows,

and doors Turn off HVAC systems



Shelter in place Close all windows and exterior doors Shut off air conditioning and heating Use duct tape to seal cracks around

windows and doorframes Cover bare arms and legs and

bandage any cuts or abrasions Choose room with bathroom and

telephone Store provisions



If splashed with an agent: Wash with warm soapy water or

10:1 bleach solution Take off clothing Place clothing in a sealed plastic

bag Locate fountain, pool, or other

source of water to rinse if outside Use talcum powder or flour if no

water



If in a car, shut off outside air intake vents and roll up windows

Seek medical assistance as soon as possible

If anthrax is suspected: Do not handle, shake, or empty the

letter or package Place contents in plastic ziplock bag Wash your hands with soap and

warm water and then wash your face



Blow and wipe your nose Close doors and windows to the

room where the package or letter is located

Turn off air conditioning, heating and fans

Collect the names of all persons who had contact with the letter or package

Seek medical attention immediately Call the police and fire department



Monitor news broadcasts Maintain resource information

Recovery Plan for an extended relocation Track employees who may be

quarantined, killed, or evacuated Develop a mass casualty plan



Establish work at home or alternate work sites

Cross-train employees Minimize direct contact with others Disinfect phones and other work surfaces Maintain out-of-region resources for

business continuity Keep copies of building design and

engineering data off site Educate employees about building re-

entry


Evacuation Planning

Post September 11, 2001 changes Consequences of evacuation

Injuries, loss of productivity, morale, seriousness of evacuation

Employee orientation and training Relocation Verification that no one is left in the

building Roll call Not possible for large evacuations


Evacuation Planning

Floor Wardens Duties and responsibilities Identification Search areas Training

Emergency plans, CPR

Include visitors and disabled Drills


Evacuation Planning Mitigation

Connect warning systems and fire panels to backup power

Ensure planning conforms with codes and standards

Assign a dedicated Fire Safety Director


Evacuation Planning Upgrade life safety elements Increase the evacuation discharge

area Know latest standards and procedures Have redundant communication

systems Ensure stairwell doors will unlock Maintain close ties with the fire

department Determine if the fire department will

search stairwells


Evacuation Planning Preparedness

Decide who plans, coordinates, and authorizes evacuations

Develop a announcement script(s) Develop unobstructed escape routes Procedures for employees who stay

behind Shut down, critical procedures Should be minimized

Select and train evacuation monitors or floor wardens


Evacuation Planning

List methods to notify employees Identify employees with handicaps Establish assembly points Account for employees and guests Establish ‘all clear’ (re-entry)

guidelines Document the plan Conduct drills often


Evacuation Planning

Response Shut down hazardous processes Train all employees to recognize

the evacuation signal Leave immediately by the nearest

exit Do not return to the work area Do not use elevators in a fire

situation Assist the disabled


Evacuation Planning Go directly to the assembly point Do not reenter until “all clear” Ensure all persons evacuate Notify emergency officials if

anyone is not accounted for Keep employees informed Close stairwell doors after you

enter, do not prop them open Remove high heel or flip-flop shoes

if descending stairs


Evacuation Planning

Recovery Disseminate return-to-work

instructions Review the plan and procedures at

least annually Instruct business continuity team

members to take laptop computers Controversial


Fires Consequences

Greatest number of losses to business 64 to 70 % of businesses never

recover due to loss of data

Death and injury Causes

Equipment failure Careless acts Natural and man made disasters Arson and terrorism


Fires

Fire Science Fires develop when a combustible

fuel comes in contact with an ignition source

Ignition source can include radiant energy to bring fuel to Ignition temperature

Easier to control ignition sources


Fires Mitigation

Understand how to prevent the ignition and spread of fires

Bring buildings up to the latest fire codes

Install fire extinguishers Conduct fire prevention

inspections


Fires

Maintain fire equipment Establish a vegetation “clear

zones” Install fire resistant landscaping

Ensure the address is clearly marked and fire dept knows the location of shut off valves and hazardous materials

Work with the fire department to develop “pre-fire” plans

Establish no smoking policies


Fires

Preparedness Establish a written fire prevention

plan: List fire hazards List ignition sources and control

procedures Include names of who is

responsible for equipment maintenance


Fires

Identify responsibility for control and accumulation of flammable or combustible materials

Housekeeping procedures Employees training System maintenance procedures


Fires

Install automatic fire detection, suppression and warning systems

Establish guidelines and other written material for employees

Train employees in fire safety and evacuation

Shut off utilities, processes, and electronic systems

In the event of a wild land-fire place escape vehicles in position before evacuation is ordered


Fires

Ensure electrical systems are properly maintained

Inspect gas lines, furnaces, and boilers

Daly inspections for checking soldering irons, hot plates and other ignition sources

Control traffic and parking Pre-register with restoration

service companies


Fires Response

Obtain basic information about the fire

Ask if anyone is trapped or injured Evacuate the immediate area Call the fire department Fight the fire, if qualified Shut off heating, ventilation, and

air conditioning systems


Fires

Send people to meet the fire department

Remove impediments to responding Monitor the post indicator valve (PIV)

to ensure it remains functional and does not shut prematurely

Assign a person to the fire pump Decide if equipment or processes

should be shut down Move flammable or hazardous

materials only if safe


Fires Recovery

Contact a restoration service Prevent further damage from rain,

theft etc Restrict access to the damaged

area Contact insurance carrier or broker Determine if production schedules

are affected


Fires

Remove critical equipment or records not damaged

Recreate any lost vital records Provide status reports to major

customers and employees Replenish used fire control

equipment Begin relocation and

reconstruction


Floods and Heavy Rain

Second most common natural disaster

Great loss of life Property damage exceeds $1 billion Can occur suddenly Tend to re-occur in same area


Floods and Heavy Rain Flood maps and risk determination

100 year flood 500 year flood Software



Mitigation Maintain mitigation and response

plan Keep streams, culverts, and other

waterways clean of debris Install architectural barricades Don’t develop or expand into flood

prone areas Power shut down procedure



Develop a plan to evacuate animals or equipment

Develop a contingency delivery plan

Consider the purchase of flood insurance

Build diversion channels, straighten river channels

Increase sewer and storm water capacity


Floods and Heavy Rain Preparedness

Know your flood risk Install monitoring devices Know the community alert signals Review community’s flood plan Pre-register with restoration service Cleaning, dehumidification, odor

removal, recovery of documents Be prepared for erosion or landslides Keep roof and parking lot drainage

free of debris



Inspect roofs for signs of weakness Remove low-lying yard storage Install check-valves in sewer traps Maintain an adequate supply of

sandbags Maintain a supply of water proofing

materials Park vehicles on the escape side of

bridges Keep vehicles fueled



Monitor conditions Flood Watches Flood Warnings

Stockpile other materials Inspect fire protection equipment Sandbag protection equipment Move equipment and documents

to upper levels Back-up data systems


Floods and Heavy Rain Response

De-energize equipment if the flood is isolated to your facility due to sprinkler system malfunction

Cover equipment and product Monitor conditions and escape routes Shut off electrical power and utilities Immediately evacuate to higher

ground Watch for and avoid low-lying areas Don’t attempt to cross flowing

streams Beware of snakes and other animals


Floods and Heavy Rain Recovery

Inspect foundations for damage Assess damage Contact the restoration service

provide Do not turn on utilities until

checked Be sure water supplies are safe

to drink



Repairs and reconstruction Remove structures from the

floodplain Begin mitigation planning Inform customers of the new

location Inform employees when they can

expect to return


Hazardous Materials

Hazardous material Chemical spill, other harmful substances

Regulation Mitigation

Construct dikes and secondary containment to prevent materials to enter drainage

Separate incompatible materials Train staff in storage, use,

hazards, and clean-up


Hazardous Materials Preparedness

Maintain material data safety sheets

Determine what regulations apply Coordinate pre-emergency plans Place equipment at strategic

locations.


Hazardous Materials

Maintain the proper equipment Install panic alarms and CCTV Install wind socks and weather

stations Conduct joint training drills Install a community warning

system Inspect containers and piping for

damage or leaks


Hazardous Materials Response

Evacuate upwind Isolate the area Decide need for outside assistance Wear protective equipment Remove injured Apply first aid Identify the materials and

properties


Hazardous Materials

Eliminate ignition sources Stage fire control equipment Mitigate or eliminate the source Determine the size of the area

affected Contain the spill Clean up Notify regulatory agencies


Hazardous Materials Recovery

Activate crisis management plan Decontaminate Repair damage File required reports. Monitor health and environmental

problems Investigate the cause


Hurricanes Causes Effects and damage

Saffir-Simpson Scale table 13.1 Wind Storm Surge Flooding from rain


Hurricanes

Tornadoes Loss of utilities Road blockage Other

Watches and warnings


Hurricanes Mitigation

Develop shutdown procedures. Keep trees in good health Reduce potential for wind borne

debris Clean drains and catch basins


Hurricanes

Upgrade existing structures Incorporate high wind building

standards for new construction Avoid construction in areas

subject to the greatest damage Strengthen life lines Utilities, roadways and vital

equiptment Set up alternate work sites and

access to data systems


Hurricanes Preparedness

Check flood insurance policies Stockpile provisions and materials Determine where to relocate Inspect roof edging strips Cover sensitive equipment Train employees to prepare Pre-qualify restoration

contractors


Hurricanes Response

Monitor the progress of the storm Evacuate immediately Move valuables out of the area Secure or store located objects

outside Board up windows Turn off utilities and HVAC Arrange for extra security If required to remain, stay inside


Hurricanes Recovery

Wait before beginning repairs Evaluate the structural integrity Ensure site is safe for cleanup Account for employees as they

return Begin relocation and

reconstruction Return vital records


Serious Injury or Illness

Most common emergency Lost productivity Response may be delayed Services not available after

disasters Training


Serious Injury or Illness Mitigation

Implement effective safety programs

Evaluate the risk and type of injuries Develop prevention programs List response procedures Purchase biohazard cleanup kits Ensure the address is clearly visible Sponsor health fairs


Serious Injury or Illness Preparedness

Install eye wash stations and showers

Inoculate employees at risk Track employees with special needs Train employees in first aid and

CPR Purchase AED Maintain first aid supplies Ensure unimpeded access to the

facility


Serious Injury or Illness Response

Contact emergency services Determine the extent of the

injuries Provide first aid Ensure that the victim is not

moved Obtain information about the

condition Keep those not involved away Escort paramedics to the victim


Serious Injury or Illness Recovery

Follow biohazard procedures Notify regulatory agencies Investigate the cause Retrain injured employees on

safety procedures Activate the crisis management

plan Provide posttraumatic stress

counseling


Lightening Mitigation

Understand the frequency of severe thunderstorms

Engineering evaluation. Incorporate protection in

structures Purchase a backup generator Upgrade fire protections systems Establish equipment replacement

agreements


Lightening Preparedness

Monitor storm intensity Install line conditioners to reduce

the effect of a power surge Discontinue outdoor activities Avoid contact with pipes, railings,

wire fences, telephones etc Train employees about lightening

safety Maintain scheduled data backups Shut down systems


Lightening Response

Bring employees inside the building Contact emergency services if injuries Treat injured victims Stand clear of windows, doors and

appliances Avoid contact with piping Avoid the use the telephone Check for and extinguish fires If power is lost, shut down equipment


Lightening Recovery

Log all events, actions, decisions, and expenses

Assess and document damage Reestablish utilities Test and replace damaged

equipment and connectivity Restore data if any is lost


Tornadoes Mitigation

Make trees wind resistant Strengthen the wind resistance of

buildings Establish tornado warning

systems Build safe rooms or tornado

shelters


Tornadoes Preparedness

Monitor weather stations Look and sound Watches and warnings Identify a shelter room Instruct employees in warning

systems Construct storm shelters Maintain supplies Stockpile plastic and other materials


Tornadoes Response

Seek shelter in a storm cellar, basement, interior room or interior stairwell (high rise)

Stay clear of windows, doors, outside walls

If outside, seek a safe place in a sturdy building

If in a vehicle, seek shelter in a ditch Leave mobile homes for a storm

shelter


Tornadoes Recovery

Assess damage to facilities Begin search and rescue

operations Treat injuries Avoid the use of open flames Monitor news broadcasts Form teams of volunteers Document damage for insurance Clear debris Begin relocation and

reconstruction


Workplace Violence - Disturbance

Mitigation Observe good hiring practices Establish policy Foster a good working environment



Never degrade an employee when terminating

Audit and improve physical security and access control

Remove objects used by demonstrators to damage property

Construct ‘safe rooms’ Isolate lobbies



Preparedness Develop a comprehensive program Train supervisory and management

to: Recognize potentially aggressive

behavior Recognize signs of domestic

violence Diffuse aggressive behavior



Respond immediately to complaints

Other elements required Protect potential victims Evaluate and manage threats or

acts of violence Train security officers Develop intelligence programs



Response Type I - Robbery

Follow the robber’s directions Do not argue or fight with the

robber Offer no resistance whatsoever Speak in a cooperative tone Let them know you intend to

follow instructions



Never use a weapon Move slowly and explain each

move Do not follow or chase the robber Do not touch anything robber

has handled Close and lock all doors Call the police immediately Write down everything Protect evidence



Type III – Employment Related Involvement Assess the situation. Call 911 Isolate potential victims Lock all doors Close blinds Take cover Summon help



Recovery Activate the crisis management

plan Clean up biohazards and physical

damage Provide stress counseling Review security and response

procedures

Risk Analysis and the Security Survey 3rd edition

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Transcript of Risk Analysis and the Security Survey 3rd edition