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    PROJECT REPORT

    ON

    RIGHT TO INFORMATION-A CASE STUDY

    SUBMITTED IN PARTIAL FULFILLMENT FOR THE AWARD OF THE

    DEGREE OF BACHELOR OF BUSINESS ADMINISTRATION

    2010-13

    UNDER THE GUIDANCE OF

    SUBMITTED BY:

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    MAIMS LOGO

    Maharaja Agrasen Institute of Management Studies

    Affiliated to Guru Gobind Singh Indraprastha University, Delhi

    PSP Area, Plot No. 1, Sector 22, Rohini Delhi 110086

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    TABLE OF CONTENTS

    STUDENT DECLARATION

    CERTIFICATE FROM GUIDE

    CERTIFICATE FROM ORGANISATION

    ACKNOWLEDGEMENT

    EXECUTIVE SUMMARY

    CHAPTER SCHEME

    I INTRODUCTION

    II RESEARCH DESIGN

    1.1 PURPOE OF THE STUDY1.2 RESEARCH OBJECTIVES OF THE STUDY1.3 RESEARCH METHODOLOGY OF THE STUDY1.4 LIMITATION

    III FINDINGS AND ANALYSIS

    IV SUGGESTIONS

    V CONCLUSION

    VI BIBLIOGRAPHY

    VII EVALUATION ATTENDANCE SHEET

    VIII SCHEDULE FOR PROJECTCOMPLETION

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    STUDENT UNDERTAKING

    This is to certify that I have completed the Project titled RIGHT TO

    INFORMATION-A CASE STUDY in

    MAHARAJA AGRASEN INSTITUTE OF MANAGEMENT STUDIES under the

    guidance of MRS. SANGEETA MALIK in partial fulfillment of the requirement for

    the award of degree of Bachelor of Business Administration at Maharaja Agrasen

    Institute of Management Studies, Delhi. This is an original piece of work & I have

    not submitted it earlier elsewhere.

    Name of the Student

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    CERTIFICATE

    (In institutes letter head)

    This is to certify that the project titled RIGHT TO INFORMATION-A CASE STUDY

    is an academic work done by submitted in the

    partial fulfillment of the requirement for the award of the degree of Bachelor Of

    Business Administration from Maharaja Agrasen Institute of Management

    Studies, Delhi, under my guidance & direction. To the best of my knowledge and

    belief the data & information presented by him/her in the project has not been

    submitted earlier.

    Name of the Faculty Guide

    MRS. SANGEETA MALIK

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    I INTRODUCTION

    Background

    In order to promote, transparency and accountability in administration,

    Parliament passed Right to Information Bill, 2004 on 15th June, 2005, The Right

    to Information Act was notified in the Gazette of India on 21st June, 2005. The

    Right to Information Act has become fully operational from 12th October, 2005.

    so as to enable a citizen of India to secure access to information under the control

    of Public Authorities.

    Why right to information?

    We all pay taxes. Even a beggar on the street pays sales tax when he buys

    anything from the market. This money belongs to us. But where does thismoney go? Why are there no medicines in the hospitals? Why are peopledying of starvation? Why are the roads in such pathetic conditions? Whyare the taps dry? Now we have a right to question governments. TheParliament of India has passed Right to Information Laws, which empowercitizens to question the government, inspect their files, and take copies ofgovernment documents and also to inspect government works.

    Overview of right to information

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    ANDWHEREAS revelation of information in actual practice is likely to conflict with

    other public interests including efficient operations of the Governments, optimum

    use of limited fiscal resources and the preservation of confidentiality of sensitive

    information;

    ANDWHEREAS it is necessary to harmonies these conflicting interests while

    preserving the paramountcy of the democratic ideal;

    NOW,THEREFORE, it is expedient to provide for furnishing certain information to

    citizens who desire to have it.

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    RESEARCH DESIGN

    1.1 PURPOSE OF THE STUDY

    Purpose of the study is to know the application of right to information

    Research objectives of the study

    Research methodology of the study

    III DATA ANALYSIS

    Object of the Right to Information Act

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    The basic object of the Right to Information Act is to empower the citizens,

    promote transparency and accountability in the working of the Government,

    contain corruption, and make our democracy work for the people in real

    sense. An informed citizenry will be better equipped to keep necessary vigil

    on the instruments of government and make the government moreaccountable to the governed. The Act has created a practical regime through

    which the citizens of the country may have access to information under the

    control of public authorities.

    What is Information

    Information is any material in any form. It includes records, documents,

    memos, e-mails, opinions, advices, press releases, circulars, orders, logbooks,

    contracts, reports, papers, samples, models, data material held in any

    electronic form. It also includes information relating to any private bodywhich can be accessed by the public authority under any law for the time

    being in force.

    Right to Information under the Act

    1. A citizen has a right to seek such information from a public authority whichis held by the public authority or which is held under its control. This right

    includes inspection of work, documents and records; taking notes, extracts

    or certified copied of documents or records; taking certified samples of

    material held by the public authority or held under the control of the public

    authority.

    2. The public authority under the RIT Act is not supposed to createinformation; or to interpret information; or to solve the problems raised by

    the applicants; or to furnish replies to hypothetical questions. Only such

    information can be had under the Act which already exists with the public

    authority.

    3. A citizen has a right to obtain information in the form of diskettes, floppies,tapes, video cassettes or in any other electronic mode or through print-out

    provided information is already stored in a computer or in any other device

    from which the information may be transferred to diskettes.

    4. The information to the applicant shall ordinarily be provided in the form inwhich it is sought. However, if the supply of information sought in a

    particular form would disproportionately divert the resources of the public

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    authority or may cause harm to the safety or preservation of the records,

    supply of information in that form may be denied.

    5. The Act gives the right to information only to the citizens of India. It doesnot make provision for giving information to Corporations, Associations,

    Companies etc. which are legal entities/persons, but not citizens. However,if an application is made by an employee or office-bearer of any

    Corporation, Association, Company, NOG etc. who is also a citizen of India,

    information shall be supplied to him/her, provided the applicant given

    his/her full name. In such cases, it will be presumed that a citizen has

    sought information at the address of the Corporation etc.

    Exemptions from Disclosure

    The right to seek information from a public authority is not absolute. Sections

    8 and 9 of the Act enumerate the categories of information which are exemptfrom disclosure. At the same time Schedule II of the Act contains the names of

    the Intelligence and Security Organizations which are exempt from the

    purview of the Act. The exemption of the organization, however, does not

    cover supply of information relating to allegations of corruption and human

    rights violations.

    The applicants should abstain from seeking information which is exempt

    under Section 8 and 9 and also from the organizations included in the Second

    Schedule except information relating to allegations of corruption and humanright violations.

    The List of 22 exempted organizations is given below:

    Intelligence Bureau, Ministry of Home Affairs

    Directorate of Revenue Intelligence, Ministry of Finance

    Central Economic Intelligence Bureau, Ministry of Finance

    Directorate of Enforcement, Ministry of Finance

    Narcotics Control Bureau

    Aviation Research Centre

    Special Frontier Force

    Border Security Force, Ministry of Home Affairs

    Central Reserve Police Force, Ministry of Home Affairs

    Indo-Tibetan Border Police, Ministry of Home Affairs

    Central Industrial Security Force, Ministry of Home Affairs

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    A citizen, who desires to obtain any information under the Act, should make

    an application to the Central Public Information Officer (CPIO) of the

    concerned public authority in writing in English or Hindi or in the official

    language of the area in which the application is made. The applicant can send

    the application by post or through electronic means or can deliver itpersonally in the office of the public authority. The application can also be

    sent through a Central Assistant Public Information Officer appointed by the

    Department of Post at sub-divisional level or other sub-district level.

    Fee for Seeking Information

    The applicant, along with the application, should send a demand draft or a

    bankers cheque or an Indian Postal Order of Rs10/- (Rupees ten), payable to

    the Accounts Office of the public authority as fee prescribed for seeking

    information. The payment of fee can also be made by way of cash to theAccount Officer of the Public authority or to the Central Assistant Public

    Information Officer against proper receipt.

    The applicant may also be required to pay further fee towards the cost of

    providing the information, details of which shall be intimated to the applicant

    by the CPIO as prescribed by the Right Information (Regulation of Fee and

    Cost) Rules, 2005. Rates of fee as prescribed in the Rules are given below:

    a. rupees two (Rs.2/-) for each page (in A-4 or A-3 size paper) created orcopied;

    b. actual charge or cost price of a copy in large size paper;

    c. actual cost or price for samples or models;

    d. for inspection of records, no fee for the first hour; and a fee of rupees five(Rs.5/-) for each subsequent hour (or fraction thereof);

    e. for information provided in diskette or floppy rupees fifty (Rs.50/-) perdiskette or floppy; and

    f. for information provided in printed form at the price fixed for such

    publication or rupees two per page of photocopy for extracts from thepublication.

    If the applicant belongs to below poverty line (BPL) category, he is not

    required to pay any fee. However, he should submit a proof in support of his

    claim to belong to the below poverty line. The application not accompanied by

    the prescribed fee of Rs.10/- or proof of the applicants belonging to below

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    poverty line, as the case may be, shall not be a valid application under the Act

    and therefore, does not entitle the applicant to get information.

    Format of Application

    There is no prescribed form of application for seeking information. theapplication can be made or plain paper. The application should, however, have

    the name and complete postal address of the applicant. Even in cases where

    the information is sought electronically, the application should contain name

    and postal address of the applicant.

    The information seeker is not required to give reasons for seeking

    information.

    Time Period for Supply of Information

    1. The CPIO should supply the information within thirty days of the receipt ofthe request. Where the information sought for concerns the life or liberty of

    a person, the same should be provided within forty-eight hours of the

    receipt of the request.

    2. Every Public authority is required to designate an officer at each sub-divisional level or other sub-district level as a Central Assistant Public

    Information Officer (CPAIO) to receive the applications or appeals under

    the Act for forwarding the same to the Central Public Information Officer or

    the first Appellate Authority or the Central Information Commission. If

    request for information is received through the CAPIO, the information

    may be provided within 35 days or receipt of application by the CAPIO in

    normal course and 38 hours plus 5 days in case the information sought

    concerns the life or liberty of person.

    3. In case of an application transferred from one public authority to anotherpublic authority, as referred to in para 21, reply should be provided by the

    concerned public authority within 30 days of the receipt of the application

    by that public authority in normal course and within 38 hours in case the

    information sought concerns the life or liberty of a person.

    4. The Central Public Information Officers of the intelligence and securityorganizations specified in the Second Schedule of the Act may receive

    applications seeking information pertaining to allegations of corruption

    and human right violations. Information in respect of allegations of

    violation of human rights, which is provided only after the approval of the

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    Central Information Commission, should be provided within forty-five days

    from the date of the receipt of request. Time limit prescribed for supplying

    information in regard to allegations of corruption is the same as in other

    cases.

    5. Where the applicant is asked to pay additional fee, the period interveningbetween the dispatch of the intimation about payment of fee and the

    payment of fee by the applicant shall be excluded for the purpose of

    calculation the period of reply. The following table shows the maximum

    time which may be taken to dispose of the application in different

    situations:

    me limit for disposing of applications

    Situation Time limit for dispos

    pply of information in normal course. 30 days

    pply of information if it concerns the life or liberty of

    erson

    38 hours

    pply of information if the application is received

    ough CAPIO.

    05 days shall be added to the time period in

    pply of information if application/request is received

    er transfer from another public authority:

    In normal course

    In case the information concerns the life or liberty of

    a person.

    a. Within 30 days of the receipt of the appauthority.

    b. Within 38 hours of receipt of the applic

    pply of information of information by organizations

    cified in the Second Schedule:

    If information relates to allegations of human rights.

    In case information relates to allegations ofcorruption.

    a. 35 days from the receipt of application.

    b. Within 30 days of the receipt of applica

    pply of information if it relates to third party and the

    rd party has treated it as confidential.

    Should be provided after following the pro

    guidelines.

    pply of information where the applicant is asked to

    y additional fee.

    The period intervening between informing

    payment of fee by the applicant shall be ex

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    If the CPIO fails to give decision on the request for information within the

    prescribed period, the Central Public Information Officer shall be deemed to

    have refused the request. It is pertinent to note that if a public authority fails

    to comply with the specified time limit, the information to the concerned

    applicant would have to be provided free of charge.

    First Appeal

    If an applicant is not supplied information within the prescribed time thirty

    days or 48 hours, as the case may be, is not satisfied with the information

    furnished to him, he may prefer an appeal to the first appellate authority whois an officer senior in rank to the CPIO. Such an appeal should be filed within a

    period or thirty days from the date on which the limit of 30 days of supply of

    information is expired or from the data on which the information or decision

    of the CPIO is received.

    The appellate authority of the public authority shall dispose of the appeal

    within a period of thirty days or in exceptional cases with 45 days of the

    receipt of the appeal.

    Second Appeal

    If the appellate authority fails to pass an order on the appeal within the

    prescribed period or if the appellant is not satisfied with the order of the first

    appellate authority, he may prefer a second appeal with the Central

    Informational Commission within ninety days from the date on which the

    decision should have been made by the first appellate authority or was

    actually received by the appellant. The appeal made to the Central

    Informational Commission should contain the following information:-

    i. Name and address of the appellant;

    ii. Name and address of the Central Public Information Officer against thedecision of whom the appeal is preferred;

    iii. Particulars of the order including number, if any, against which the appealis preferred;

    iv. Brief facts leading to the appeal;

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    v. If the appeal is preferred against deemed refusal, particulars of theapplication including number and date and name and address of the

    Central Public Information Officer to whom the application was made;

    Prayer or relief sought;

    vi. Grounds for prayer or relief;vii. Verification by the appellant; and

    viii. Any other information, which the Commission may deem necessary fordeciding the appeal.

    The appeal made to the Central Informational Commission should be

    accompanied by the following documents:

    i. Self-attested copies of the order or documents against which appeal is

    made;ii. Copies of the documents relied upon by the appellant and referred to in the

    appeal; and

    iii. An index of the documents referred to in the appeal.

    Complaints

    If any person is unable to submit a request to a Central Public information

    Officer either by reason that such an officer has not been appointed by the

    concerned public authority; or the Central Assistant Central Public

    information Officer has refused to accept his or her application or appeal for

    forwarding the same to the Central Public information Officer or the appellate

    authority, as the case may be; or he has been refused access to any

    information requested by him under the RTI Act; or he has not been given a

    response to a request for information within the time limit specified in the

    Act; or he has been required to pay an amount of fee which he considers

    unreasonable; or he believes that he has been given incomplete, misleading or

    false information, he can make a complaint to the Central information

    Commission.

    Imposition of Penalty

    As pointed out above, an applicant under the Act has a right to appeal to the

    Central Information Commission and also to make complaint to the

    Commission. Where the Central Information Commission at the time of

    deciding any complaint or appeal is of the opinion that the Central Public

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    Information Officer has without any reasonable cause, refused to receive an

    application for information or has not furnished information within the time

    specified or malafidely denied the request for information or knowingly given

    incorrect, incomplete or misleading information or destroyed information

    which was the subject of the request or obstructed in any manner infurnishing the information, it shall impose a penalty of two hundred and fifty

    rupees each day till application is received or information is furnished subject

    to the condition that the total amount of such penalty shall not exceed twenty-

    five thousand rupees. The Central Public Information Officer shall, however,

    be given a reasonable opportunity of being heard before any penalty is

    imposed on him. The burden of proving that he acted reasonable and

    diligently and in case of denial of a request that such denial was justified shall

    be on the Central Public Information Officer.

    CASE STUDIES

    Construction of Street is possible with the magic of RTI Act.

    Submitted by pardeep rapria

    I am a resident of Rishi Nagar,Kaithal(Haryana).My street was lying in a

    ruined condition due to political reasons because resident of my street did not

    the M.C. in the elections of Municipal Council. Many times I requested the

    present to construct my street and drew her attention towards the fact that

    other street has already been constructed, but all in vain. On 24.11.2006 I

    went to the office of Municipal Council with a RTI Application and asked

    following questions:- 1.What are the reasons that my street has not been

    constructed, when adjacent streets has already been constructed.2.Give me

    the reasons of such a long delay in constructing the street.3Give me the name

    and designation of the officer who is responsible for causing delay in the

    construction of street.4.Whether any plan has been sanctioned for the

    construction of this street. In this regard let me know the estimated value ofthe construction of the street. On seeing my application the officers of the

    Municipal Council said,: This is OK by our brotherhood with you is also

    somethig,you street will be constructed without filing this RTI Application.

    But I submitted my application. Surprisingly within a week officers and a

    contractor visited my house and said, Everything will be done according to

    your wish. And now the construction of street is almost complete. This magic

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    is possible only with the use of RTI Act. Pardeep Rapria Rishi

    Nagar,Kaithal(Haryana) LL.B,English Honours Mob.N.-09896040307

    Anomaly in Recruitment Exercise DELHI

    Submitted by SUNIL BAGORIA

    In Year Dec '2000, Airports Authority of India advertised a recruitment notice

    in Employment Newspaper for the post of Sr. Superintendent (Electronics) in

    pay scale of Rs. 3450-6100(pre-revised).

    Accordingly Recruitment Exercise was executed, and written & interview was

    conducted for this post.

    At the time of interview all candidates were informed by department the pay

    scale is due for revision in AAI, hence successful candidates will be appointedon revised designation & scale of pay decided by management for this

    recruitment exercise.

    After completion of this recruitment exercise selected candidates were offered

    appointment for the post of Sr. Assistant (E). There was no indication for pay

    scale in appointment offer, it was only indicated as * and it is likely to be

    revised to Rs. 6300-12060.

    On asking, the CHQ informed to candidates, that there is no change in grade of

    post & scale of pay. On faith on AAI, Candidate joined on offered post. At the

    time of Joining, Candidates were offered course schedule for Sr.Superintendent (E) for Ab-initio course.

    After one month of joining, wage revision order was issued, and it was

    shocking to us, that by mischief, AAI appoint us on 3 grade lower posts.

    In this regards all affected candidates submitted their grievance, but nobody

    take our representation seriously.

    Effect of RTI Act05: -

    In 2007/08 we use RTI Act'05, and asked details regarding this recruitment

    exercise.

    We ask for providing all documents/record/correspondence/noting fileissued during the period from interview to issuing appointment offer.

    The Information provided to me revealed some facts like,

    1. Board of Selection Committee declared result for selection for theadvertised post of Sr. Superintendent (E).

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    2. ED (P&A) approved list of candidate for appointment on advertisedpost.

    3. Member (P&A) - the competed appointing authority gives his approvalon list.

    4. HR Cell issued instruction to personal section for issuing appointmentoffer for the post Sr. Superintendent (E).5. Concern Directorate & Tainting Cell intimated to personal section for

    competition of recruitment process and date for Ab-initio course for the

    advertised post of Sr. Superintendent (E).

    6. But by the negligence/intension of personnel section, they issuedappointment offer for 3 grade lower post of Sr.Assistant (E).

    Present status:-

    Some information is still due for sought i.e. name of person who take decision

    for changing in the grade of post for appointment, etc.After hearing CIC Prof. M.M.Ansari had given direction to CPIO for providing

    other requested information, and give instruction to CPIO, AAI to process the

    case for rectification of anomaly in recruitment exercise.

    Right to Information Act, 2005 is a revolutionary law - use it

    Submitted by KAMAL ANAND

    I, Kamal Anand working for association called People For Transparency' at

    Sangrur wanted to inspected master plan & other documents in the office of

    District Town Planner Sangrur. Hence I had given a call to the office of District

    Town Planner' telling that I wanted to inspect such & such documents under

    The Right to Information Act'. The concerned officer had told me that I could

    come at any time. I went to the office of District Town Planner & presented my

    application for the inspection of the records & had told them that I was

    entitled to inspect the records maintained by them. The concerned officer told

    me that I can inspect any document I want to inspect under The Right toInformation Act 2005 or otherwise, even without submitting my application

    under the Act. Because they know that under the act I am legally entitled to

    inspect records. They had offered me cup of tea and dealt with me in very

    cordial manner. I want to convey through this story that culture is changing.

    Some bureaucrats understand that public has right to information about the

    working of their departments. People should make maximum use of The

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    Right to Information Act', to create & maintain this culture. The preamble of

    the Act clearly says that information will be given to the person, who desires

    to have it. So have desire for information and call for information as much as

    you can. Contribute by playing active role in the promotion of The Right to

    Information Act'. There are many failures faced by us when we go to the otheroffices in Sangrur area, where the officer are not so co-operative. They even

    refuse to receive our application under the Act. One such office is the office ofCivil Surgeon Sangrur', where Addl. Civil Surgeon Sangrur' had refused to

    receive the application under RTI. Having expert knowledge about The Right

    to Information Act', we stressed that our application should be received. It

    was received by the Civil Surgeon Sangrur', who is senior to the PIO in the

    same department. The Right to Information Act 2005 is a revolutionary law.

    So please make use of it. Don't think about failure, but only about the success.

    Kamal Amanda/o People for Transparency Telephone Exchange Road Near

    Sank

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    IV SUGGESTIONS

    V CONCLUSION AND LIMITATIONS

    VI BIBLIOGRAPHY

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    Word or list of the words referred in a text or consulted by you for writing report.

    It should be arranged in alphabetical order by name of the authors.

    For books

    Name of the author (last name first) Title of the book, Edition, year of publication,

    No of Vol. (if any) Name and place of publisher.

    Example:

    Kothari, C.R. Research methodology, 3rd

    edition, 1997, Vikas Publishing House Pvt.

    Ltd, New Delhi.

    For Research Papers, Published articles, Magazines, Periodicals, Journals,

    Newspaper etc.

    Name of the author(last name first), Title of the article, (in quotation mark) Name

    of the Journals/ Periodicals/ Magazines etc in italics, Volume number, year, Page

    numbers.

    Example: Wortman,Maxs (Jr.) Entrepreneurship : An Integrating Typology and

    Evaluation of the Empirical Research in the field, Journal of Management,Vol.13(2), 1967,pp 259-279.

    Online published material on World Wide Web (Alphabetically arranged

    Webliography)

    Name of the Website, Date and time of referring the Website, Name of the

    Author, Title/Topic

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    VII EVALUATION ATTENDANCE SHEET

    MAHARAJA AGRASEN INSTITUTE OF MANAGEMENT STUDIES

    ATTENDANCE FOR PROJECT REPORT

    Name of the student :

    Class :

    Roll No. :

    Name of the Supervisor :

    S.No. Date Time Progress

    Report

    Signature

    of the

    student

    Signature

    of

    Supervisor

    1

    2

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    3

    4

    5

    6

    7

    8

    9

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    10

    *Minimum (8out of 10) 80% attendance compulsory.

    Coordinator

    VIII SCHEDULE FOR PROJECT COMPLETION

    S.No. Date Activities to be Completed

    1

    10th

    May 2009

    Initial discussions and finalization of title

    2

    14th

    August

    2009

    Finalization of chapter scheme

    3 As Per Project

    Guide

    Instructions

    Ch-1 Introduction

    4 Ch-2

    5 Ch-3

    6 Ch-4

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    7

    11th

    September

    2009

    Final Draft

    8

    23rd

    September

    Approved draft will be submitted and will go

    for binding

    9

    30th

    september

    Final submission of report after 30th

    no report

    will be accepted