Right Level Award-Winning Care Steps Care StrengthRight Level Care Steps to Strength, Short-Term...
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Steps Strength Right Level Care Steps to Strength, Short-Term Rehabilitation – Transitional care to maximize recovery and help you return home following surgery or a critical health-related event Skilled Nursing Care – Just the right level of care for recuperation following a hospital stay or chronic condition flare-up Long-Term Care – Around-the-clock nursing care and supervision and assistance with daily living Respite Care – A brief stay when family members or in-home caregivers need extra support or a little time away Hospice Program – Hospice services available 96 Forest Street • Peabody, MA 01960 978-532-0303 Fax: 978-532-6184 www.pilgrimrehab.org Award-Winning Care We work hard every day to provide an outstanding level of care, and it shows. The American Health Care Association/National Center for Assisted Living (AHCA/NCAL) recognized Pilgrim with the Bronze Commitment to Quality award in 2010, and the Silver Commitment to Quality award in 2011, the first two steps toward the Gold Excellence in Quality recognition. This prestigious award is given to select facilities across the nation that serve as models of performance excellence and continuous quality improvement in long-term care services. Consistent positive feedback on satisfaction surveys, conducted by an independent national firm, placed us among the top 5% in the nation. 2 0 1 1 S I L V E R Berkshire Healthcare is a not-for-profit consumer-centered organization committed to fulfilling the health and residential needs of the population in the communities we serve. Our network of resources and healthcare professionals allows affiliated facilities to consistently deliver the highest quality of care.
Transcript of Right Level Award-Winning Care Steps Care StrengthRight Level Care Steps to Strength, Short-Term...
StepsStrength
Right Level Care
Steps to Strength, Short-Term
Rehabilitation – Transitional care to maximize recovery and help you return homefollowing surgery or a critical health-relatedevent
Skilled Nursing Care – Just the right level ofcare for recuperation following a hospital stay orchronic condition flare-up
Long-Term Care – Around-the-clock nursingcare and supervision and assistance with dailyliving
Respite Care – A brief stay when familymembers or in-home caregivers need extrasupport or a little time away
Hospice Program – Hospice services available
96 Forest Street • Peabody, MA 01960978-532-0303Fax: 978-532-6184
www.pilgrimrehab.org
Award-Winning CareWe work hard every day to provide anoutstanding level of care, and it shows. TheAmerican Health Care Association/NationalCenter for Assisted Living (AHCA/NCAL)recognized Pilgrim with the BronzeCommitment to Quality award in 2010, andthe Silver Commitment to Quality award in2011, the first two steps toward the GoldExcellence in Quality recognition. Thisprestigious award is given to select facilitiesacross the nation that serve as models ofperformance excellence and continuousquality improvement in long-term careservices. Consistent positive feedback onsatisfaction surveys, conductedby an independent nationalfirm, placed us among thetop 5% in the nation.
2011SILVER
Berkshire Healthcare is a not-for-profitconsumer-centered organization committedto fulfilling the health and residential needsof the population in the communities weserve. Our network of resources and healthcareprofessionals allows affiliated facilities toconsistently deliver the highest quality of care.
We’re Perfecting the Art of Superior Care.
We’ve Changed (Almost)EverythingAt Pilgrim Rehab, we’ve been providing top-quality, personalized rehabilitation, nursingand long-term care in a warm, homelikesetting since 1965. Over the years, we’veundertaken numerous improvement projects,but none with the magnitude and scope ofour current endeavor.
From reception to resident rooms, fromkitchen to dining room, from nurses’ stationto gym – We’ve Changed everything… exceptour address and our award-winning care. Ourcommitment to providing compassionate,dependable care remains the same. With newand renovated spaces featuring state-of-the-artequipment and services, Pilgrim Rehab israising the standards of patient care.
Like the pioneers we’re named for, Pilgrim Rehabilitation and Skilled Nursing Center is leading the way to a new ideal – state-of-the-art rehabilitation and nursing care on the North Shore.
The Future of CaringWe are incredibly proud of our renovationsand improvements. Our new 41-bed shortterm rehab unit includes 21 private roomswith private baths, piped-in oxygen and suction,and a separate entrance for direct access. Withenhanced nurses stations, an expanded rehabgym with state-of-the-art equipment, and newand renovated workspaces, our professionalshave everything they need to focus on patientand resident care. Residents will love arrivingunder the new port cochère leading into ouropen concept lobby, getting a new look in ourremodeled beauty salon, baking treats in ourhigh-tech kitchen, or meeting with friends inour brightened, updated community areas.
A Commitment toExcellenceConsistent positive feedback on satisfactionsurveys conducted by an independent nationalfirm placed us among the top centers nationallyfor both customer and workforce satisfaction.We have earned the My InnerView Excellencein Action awards annually for customersatisfaction since 2010 and workforcesatisfaction since 2011. Pilgrim Rehab iscertified by both Medicare and Medicaid and isaccredited by The Joint Commission.
Steps to Strength RehabUnit Now Open
Our newly renovated Stepsto Strength short-term rehabunit offers a comfortable,
dedicated place to rebuild strength and take stepsto recovery following surgery or a hospital stay.
• 24-hour nursing care and supervision
• On-site rehabilitation services
• New private and semi-private rooms withenhanced amenities
• Separate private entrance, dining room andliving room with fireplace
• Flat screen TVs, free basic cable, and Wi-Fi
• Expanded rehabilitation gym with state-of-the-art equipment
• Spa-like shower room
• Garden/tranquility courtyard
