Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5,...

52
Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program Certification, “Exploring the Process" Karon Mathews, Ed.D. CRLA Past- President Texas A&M Rick Sheets, Ed.D. CRLA ITTPC Coordinator Paradise Valley CC, AZ (via remote) Retired International Tutor/Mentor Training Program Certification Karen Agee, Ph.D. CRLA Past-President University of Northern Iowa Emerita Dorothy A. Briggs, M.S. ITTPC Certified Master Reviewer University of AZ

Transcript of Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5,...

Page 1: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Rev. 2011JUL-AWRS

National College Learning Center AssociationConference in Reno, NV, October 3-5, 2012

CRLA's International Tutor/Mentor Training Program Certification, “Exploring the Process"

Karon Mathews, Ed.D. CRLA Past-PresidentTexas A&M

Rick Sheets, Ed.D. CRLA ITTPC CoordinatorParadise Valley CC, AZ (via remote) Retired

International Tutor/Mentor Training Program Certification

Karen Agee, Ph.D. CRLA Past-PresidentUniversity of Northern Iowa

Emerita

Dorothy A. Briggs, M.S.ITTPC Certified Master ReviewerUniversity of AZ

Page 2: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Exploring the Process

• Introductions• Learning outcomes• History of tutoring & tutor training• Benefits to certified programs• What’s involved• How to get started• Tips for a good application

Page 3: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

ITTPC REVIEWERS

Page 4: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

LEARNING OUTCOMESParticipants will be able to…• state some of the historical foundations of

tutoring & tutor training• identify some current or potential benefits to

having their program certified by ITTPC or IMTPC• list what is needed for certification and where

they are in the process• state what application process insights they have

gained as a result of this session

Page 5: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

HISTORY of Tutor Training

When Harvard opened its doors in 1636 as America's first college, many of its incoming students were not yet proficient in Latin. Harvard provided tutors to help these students acquire the proficiency needed to succeed.

Van, B. (1992). College learning assistance programs: Ingredients for success. Journal of College Reading and Learning, 24(2), 27-39.

Page 6: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

HISTORY of Tutor TrainingIn 1907, over half of the beginning students at Yale,

Harvard, Princeton, and Columbia failed to meet entrance requirements. Dr. Maxwell attributed

this to their fierce competition for students.

Maxwell, M. (1979). Improving student learning skills: A comprehensive guide to successful practices and programs for increasing the performance of underprepared students. San Francisco, CA: Jossey-Bass.

Page 7: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

HISTORY of Tutor Training

In California in 1972:"a facility...where learners, learner data, and learning facilitators are interwoven into a sequential, cybernetic, individualized, people-oriented system to service all students (learners) and faculty (learner facilitators) of any institution for whom learning by students is important."

This innovation changed the goals and focus of tutorial support at colleges and universities. Instead of providing services to special populations only (as a stigma, focusing only on weaknesses), this innovation expanded tutorial and other instructional support services to all, including the staff, faculty, and administration of the college or university.Christ, F. L. (1980). Learning assistance at a state university: A cybernetic model. In K. V. Lauridsen (Ed.), New directions for college learning assistance: Examining the scope of learning centers (pp. 45-56). San Francisco, CA: Jossey-Bass.

Learning Assistance CentersLearning Assistance Centers

Page 8: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

HISTORY of Tutor Training

Roueche (1983), in a national study on elements of success in institutions of higher education, stated that one of the components of the success of basic skill development programs for colleges and universities was the use of peer tutors.

Roueche, S. D. (1983). Elements of program success: Report of a national study. In J. E. Roueche (Ed.), New directions for college learning assistance: A new look at successful programs (pp. 3-10). San Francisco, CA: Jossey-Bass.

Peer TutoringPeer Tutoring

Page 9: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

HISTORY of Tutor Training

In March 1989, CRLA announced the peer volunteer review process now called

International Tutor Training Program Certification.

Page 10: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

HISTORY of Tutor Training

In 1992, the National Center for Developmental Education at Appalachian State University completed a follow-up study of over 6000 students enrolled in basic skill development classes nationwide. The study cited that "tutor training is the best programmatic predictor of successful college developmental education [basic skill development] programs" (Maxwell, 1993).

Maxwell, M. (1993). Evaluating academic skills programs: A sourcebook. Kensington, MD: M. M. Associates.

http://www.ncde.appstate.edu/index.htm

Page 11: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

HISTORY of Tutor Training

In 1997, Hunter Boylan, Leonard Bliss, and Barbara Bonham identified the following:

“ …centralized [or well-coordinated administrative] structure, tutoring with tutor training, and ongoing and systemic program evaluation are related to more [student] success variables than others.”

Journal of Developmental Education article, “Program Components and Their Relationship to Student Performance”

http://www.ncde.appstate.edu/resources/reports/documents//program_components.html

J D E

Page 12: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

HISTORY of Tutor Training

24 years after its inception, ITTPC has…

• certified more than 1,000 programs

• more than 800 programs currently certified

• trained, certified reviewers

http://www.crla.net/

Page 13: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Benefits / Endorsements

Membership in CRLA not

requiredfor tutor program

certification

Membership in CRLA not

requiredfor tutor program

certification

Association for the Tutoring Profession

www.myatp.org/

Beth NikopoulosBrookhaven College

Dallas, TX

College Reading & Learning

Associationwww.crla.net

Karen S. Agee University of

Northern Iowa Cedar Falls, IA

National Association for Developmental

Educationwww.nade.net

Patrick SaxonSam Houston State

UniversityHuntsville, TX

National Center for Developmental

Educationwww.ncde.appstate.edu

Hunter Boylan Appalachian State

University Boone, NC

National College Learning

Center Associationwww.nclca.org

Alan CraigGeorgia Perimeter

CollegeDunwoody, GA

www.cladea.net

Page 14: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Benefits of Certification

Provides program

recognition,

credibility, and

validation.

Page 15: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Benefits of Certification

Sets standards

for training

of tutors.

Page 16: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Benefits of Certification

Provides levels

to recognize

experience

and training.

Page 17: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Benefits of Certification

Member of a

community of

800+ programs.

Page 18: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Benefits of Certification

Build and maintain

program overview,

history,

and statistics.

Page 19: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Benefits of Certification

Opportunities

to share

best practices

and

revise program

Page 20: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

3 Stages of Program Certification3 Stages of Program Certification

Page 21: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

What’s Involved

CRLA Certified Advanced Tutor, Level 2

CRLA Certified Master Tutor, Level 3

CRLA Certified Tutor, Level 1

Page 22: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

What’s Involved• $150 for any single level of certification (must be

certified for previous level(s)).

• $250 for any two appropriate levels of a program certification purchased and processed at the same time (1&2 or 2&3)

• $350 for all three levels of ITTPC certification of a program, purchased and processed at the same time

• $ Additional fee and conditions for multiple programs or campuses to be certified under one certificate.

Page 23: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

How Do I Get Started?On the ITTPC Website: crla.net/ittpc

Page 24: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

How do I get started?

In addition to a Program Overview, verify & document the following:

• Amount/duration of tutor training

• Modes of tutor training

• Areas/topics included in tutor training

• Tutoring experience

• Tutor selection

• Tutoring evaluation

at crla.net/ittpc/application_forms.htm

Page 25: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Tips for a good application• Read the directions

• Show how you meet the requirements

• Get any questions answered first

• Get it organized

• Follow the directions

Page 26: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Application Samples

Two outstanding application samples provide some organization suggestions.

In addition, submitters of other highly-rated ITTPC application packets agreed to allow us to share their applications with you.

http://www.crla.net/ittpc/application_samples.htm

Page 27: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

International Tutor Training Program Certification

- Exploring the Process - Rev. 2009OCT21-RAS

Page 28: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

International Mentor TrainingProgram Certification

IMTPCIMTPC

- Exploring the Process -

Rev. 2009OCT21-RAS

Page 29: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

CRLA – Proud Member of

Page 30: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Sets standards and guidelines for the minimum of skills and training

• Inspires mentor trainers to create programs that challenge mentors

• Offers campus recognition and rewards for mentors

• Endorsed by the CLADEA organizations and Commission XVI of the ACPA

IMTPCIMTPC

Page 31: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.
Page 32: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Levels of Mentor Certification

Type LevelCRLA Certified Mentor Level 1CRLA Certified Advanced Mentor Level 2CRLA Certified Master Mentor Level 3

Page 33: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Workshops

• Courses

• Combination of workshops, courses, and self-paced training

IMTPC Training FormatsIMTPC Training Formats

Page 34: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Option 1: Level 1 ITTPC + 5 hours of mentor training

• Option 2: 15 hours of mentor training

Level 1: Amount/Duration of Training

Page 35: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Option 1: Level 1 Tutor Certification +– Role of the Peer Mentor– Mentoring Dos and Don’ts– Professional Ethics– Establishing Rapport and Motivating Mentees– Electives

• Option 2:– Role of the Peer Mentor– Mentoring Dos and Don’ts– Professional Ethics– Establishing Rapport and Motivating Mentees– Questioning and Listening Skills– Preparing to Study– Resources and Referrals– Electives

Level 1: Areas/Topics to be Covered

Page 36: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Option 1: 25 hours of tutoring experience + 25 hours of mentoring experience

• Option 2: 50 hours of mentoring experience

Level 1: Required Experience

Page 37: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Level 1 Certification + 10 Additional Hours

• 25 total hours

Level 2: Amount/Duration of Training

Page 38: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Level 1 training topics +– Conflict Resolution– Mentoring Boundaries– Ways of Mentoring– Cultural Awareness– Academic Majors and Advising– Electives

Level 2: Areas/Topics to be Covered

Page 39: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Level 1 requirement + 25 additional hours

• 75 total hours

Level 2: Required Experience

Page 40: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Level 2 certification

+ 10 additional hours

• 35 total hours

Level 3: Amount/Duration of Training

Page 41: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Levels 1 and 2 topics +– Conferencing skills– Constructive criticism– Gender issues awareness– Leadership styles– Electives

Level 3: Areas/Topics to be Covered

Page 42: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Levels 1 and 2 requirements + 25 hours

• 100 total hours

Level 3: Required Experience

Page 43: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Certification Overview

Level Amount/Duration of Training

Required Mentoring Experience

Certification Fees

Level 1 15 hours 50 hours $75

Level 2 25 hours 75 hours $150

Level 3 35 hours 100 hours $200

Page 44: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Program Certificate

Page 45: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Mentor Certificate

Page 46: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Review Requirements– www.crla.net/imtpc/certification_requirements

• Complete Application– www.crla.net/imtpc/IMTPC_Application.doc

• Submit Application– Mail or– Dropbox (www.dropbox.com) – Mail check for certification fee directly to CRLA

headquarters

Application Process

Page 47: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Applications are evaluated by trained reviewers

• Applications shared in Dropbox

• Turn-around time is 2-4 weeks

• Interested in becoming a reviewer? Let us know!

Application Review

Page 48: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• Create a coherent curriculum

• Secure credibility with students and faculty

• Attract interest and attention to your program

• Generate a spirit of teamwork

• Generate community interest

• Attract highly motivated mentors

• Tie wage rates to certification levels

• Honor certified mentors

Benefits of Certification

Page 49: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

• College Reading and Learning Association– www.crla.net

Questions?

Page 50: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

International Tutor Training Program Certification

And

International Mentor TrainingProgram Certification

- Exploring the Process - Rev. 2009OCT21-RAS

Page 51: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.
Page 52: Rev. 2011JUL-AWRS National College Learning Center Association Conference in Reno, NV, October 3-5, 2012 CRLA's International Tutor/Mentor Training Program.

Rev. 2011JUL-AWRS

National College Learning Center AssociationConference in Reno, NV, October 3-5, 2012

CRLA's International Tutor/Mentor Training Program Certification, “Exploring the Process"

Karon Mathews, Ed.D. CRLA Past-PresidentTexas A&M

Rick Sheets, Ed.D. CRLA ITTPC CoordinatorParadise Valley CC, AZ (via remote) Retired

International Tutor/Mentor Training Program Certification

Karen Agee, Ph.D. CRLA Past-PresidentUniversity of Northern Iowa

Emerita

Dorothy A. Briggs, M.S.ITTPC Certified Master ReviewerUniversity of AZ