Rethink Shipping - files.meetup.comfiles.meetup.com/1537023/ebay Presentation 072214.pdf · ®USPS...

USPS® RETHINK SHIPPING

Shipping Services for E-tailers

Rethink Shipping

©2014 United States Postal Service.

All Rights Reserved.


1. eMarketer, “Global B2C Ecommerce Sales to Hit $1.5 Trillion This Year Driven by Growth in Emerging Markets,” 2014.

E-tail sales are skyrocketing

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E-tailers can streamline the delivery experience in an effort to heighten customer loyalty and stay competitive.

According to

eMarketer, in 2014,

North American

shoppers will spend

$482.6B

online on apparel,

electronics, gourmet foods,

and more.1



Online shoppers expect more

80% are more likely to buy with

free shipping.1


one-day shipping.1


free returns and exchanges.1

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Convenient, low-cost domestic shipping can help

increase customer satisfaction. Data compiled by one

consulting firm found:

1. Walker Sands Communications, “Reinventing Retail: What Businesses Need to Know for 2014, Walker Sands’ Future of Retail Study,” 2013.


USPS® helps you deliver

a great customer experience

Drive conversion with

delivery options that align

with customer shipping needs.

Increase customer satisfaction with

tracking and timely delivery.

Strengthen customer loyalty with

reliably positive shipping experiences.

USPS offers predictable,

reliable shipping.


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Visibility and predictability

USPS Tracking™ for visibility into

package location at key points

Priority Mail Express® service for

overnight delivery, with a money-back

guarantee,1 by noon or 3 p.m. to most

U.S. destinations2

Priority Mail® service for 1, 2, or 3 day

specified delivery3

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We bring visibility into the shipping process, with:

1. Exceptions and restrictions apply. Shipments must be accepted by the Post Office™ on the specified ship date. Visit the Domestic Mail Manual at pe.usps.com for

details.

2. Scheduled delivery date and time depend on origin, destination, and Post Office™ acceptance time. Some restrictions apply. For additional information, visit the

Postage Calculator at postalcalc.usps.com. Delivery by 10:30 a.m. or on a Sunday or a holiday may be available for an additional fee.

3. In most cases, the expected delivery date that is printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 days based on origin,

destination and Post Office™ acceptance time. Exceptions and restrictions apply. Visit usps.com/ship/priority-mail.htm for details.



Convenient, low-stress shipping

180,000 collection boxes1

Over 31,000 Post Office™ locations

Free Priority Mail® and Priority Mail Express® boxes and envelopes

A variety of return solutions

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We help make shipping simple.

1. Mailpieces weighing more than 13 oz. and bearing stamps as postage will need to go to a Retail counter at a Post Office™, Contract Postal

Unit, or USPS Approved Shipper location.


Competitive pricing

Ounce-based solution

Tier-based cubic pricing

Flat Rate packaging up to 70 lbs.

Priority Mail Regional Rate® boxes with zone

pricing

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Save money on a range of shipping products.



Provide value to customers

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USPS® offers low-cost shipping options, plus:

Free Package Pickup for many services.1

Free Priority Mail®

and Priority Mail Express® boxes and

envelopes, including Flat Rate options.

Free Hold For Pickup upon request, based on certain mail classes.

Free returns for packages refused or unclaimed.2

Free regular Saturday delivery.3

1. For details on free Package Pickup, go to usps.com/pickup.

2. Free returns provided only when a package is unopened as being refused or unclaimed.

3. Except on the rare occasion when Saturday is a national holiday. In such a case, Priority Mail Express service may be available for an added charge.


No unexpected surcharges

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NO fuel surcharge

NO delivery area surcharge

NO extended delivery area surcharge

NO residential surcharge

NO extra charge for regular Saturday delivery1

NO charge for forwarding your

Priority Mail® package

NO charge for return of your

Priority Mail package if undeliverable

or unclaimed

1. Saturday delivery available except if a national holiday. On the rare occasion when Saturday is a national holiday,

Priority Mail Express service is available for an added charge.


Secure shipments

We’re supported by the nation’s

oldest federal law enforcement

agency, the United States

Postal Inspection Service®.

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Security

Build your image on our reputation for dependability, security, and trust.

Lowest loss/damage claim rate in the industry

Over 2,000 Postal Inspectors and the Office of Inspector General (OIG) ensure security of your packages

Tampering with the mail is a federal offense, a claim no other shipper can make


Insurance for your important

domestic shipments

Priority Mail Express®: Free insurance for most packages

valued up to $1001

Priority Mail®: Free insurance up to $50 for most

shipments. Free insurance up to $100

for most shipments when using

Commercial Plus Pricing®2,3

Registered Mail™: Purchase up to $25,000 of insurance4

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1. Restrictions apply. Insurance does not cover certain items. For details regarding claim exclusions, see sections 609.4.3 (Non-Payable Claims), 609 (Filing Indemnity Claims

for Loss or Damage), and 503.4 (Insured Mail) of the Domestic Mail Manual at pe.usps.com.

2. Up to $5,000. Price is based on the declared value. Restrictions apply. Insurance does not cover certain items. For details regarding claim exclusions, see sections 609.4.3

(Non-Payable Claims), 609 (Filing Indemnity Claims for Loss or Damage), and 503.4 (Insured Mail) of the Domestic Mail Manual at http://pe.usps.com.

3. To qualify for included insurance, a shipment must meet certain requirements, such as having an applicable barcode. For details visit usps.com/ship/priority-mail.htm.

Insurance does not cover certain items. For details regarding claim exclusions, see sections 609.4.3 (Non-Payable Claims), 609 (Filing Indemnity Claims for Loss or

Damage), and 503.4 (Insured Mail) of the Domestic Mail Manual at pe.usps.com.

4. Restrictions apply. Price based on declared value up to limits shown. Starting at $2.10.



Priority Mail Package Service

1, 2 & 3 day service nationwide

Up front prices - budgeting

Return Services available

Convenient Flat-rate & Regional pricing

Full visibility 24/7 by phone, online and mobile

NO Additional charges for:

Saturday Delivery Residential Delivery

Extended Delivery (DAS) Fuel Surcharge

Address Correction

Forwarding, Return for undeliverable shipments


With Priority Mail®, free services help

you save even more

Free Package Pickup1

Free Priority Mail® shipping boxes and envelopes

Free insurance for packages

valued up to $50 or $1002

Free Hold for Pickup

Free package forwarding

Free returned packages if

undeliverable or unclaimed

Free address correction

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1. For details on free Package Pickup, go to usps.com/pickup.

2. $50 in insurance coverage for mailpieces with barcodes paid at Retail and Commercial Base® Pricing; includes up to $100 insurance coverage for mailpieces with

barcodes paid at Commercial Plus® Pricing. Exclusions apply. Visit usps.com/makingprioritymailbetter for more details.


Domestic product comparison chart

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1 Exclusions apply. Please see usps.com® or a Sales Representative.


First-Class Mail Package Service

2 – 3 day service nationwide

Low cost reliable shipping up to 13 oz.

No zone calculation required

No hidden charges

Visibility and tracking available

Free forwarding, return of underliverables


Priority Mail Express

*Some restrictions apply

Overnight delivery to most U.S.

….locations, PO Boxes & Military

Money-back guarantee*

Includes $100 in insurance coverage

Includes signature proof of delivery

…and delivery status information with

…our Track & Confirm tool


Customer Convenience

Home delivery & Re-delivery

Hold for pickup

Waiver of Signature

PO Box Delivery


Simple, convenient claims process

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Our easy online claims process helps you resolve insurance issues.


USPS® also offers international shipping options

Priority Mail Express

International®

Priority Mail International®

First-Class Package

International Service®

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With USPS, you can ship to more than 180 countries around the globe with:



Choose USPS® for shipping that benefits you—and your customers

Provide a positive, consistent

customer experience.

Offer customers convenience,

transparency, and value.

Choose shipping options that align with

your strategic shipping needs and goals.

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Our shipping and returns services can help you:


Thank you.

Rethink Shipping - files.meetup.comfiles.meetup.com/1537023/ebay Presentation 072214.pdf · ®USPS...

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