Resusci Anne Skills Station - Laerdal...

How to Use the ProductResusci Anne Skills Station

SP70

20 r

ev B

Cha

pter

2

Resusci_anne_skills-station_How-to-use_sp7012_UK.indd 1 25/01/08 10:51:46

2


SP70

20 r

ev B

Cha

pter

2


3


SP70

20 r

ev B

Cha

pter

2

Contents

System overview .........................................................................................................................4

Example of a typical installation ...........................................................................................5

Administrating Resusci Anne Skills Station .........................................................................5

Description of the different elements ..................................................................................5

Laerdal Competence Management System (CMS) ..........................................................5

Laerdal License Server (LS) .....................................................................................................6

Resusci Anne Skills Station ......................................................................................................6

System setup examples ............................................................................................................6

Simple setup ................................................................................................................................6

Advanced setup ...........................................................................................................................7

Configuring the License Server ...............................................................................................8

Installing licenses ........................................................................................................................8

Deciding on license policies .....................................................................................................8

Using the License Server with the CMS ..............................................................................9

Configuring the CMS ................................................................................................................9

Managing users ....................................................................................................................... 10

Configuring the booking system in the CMS .................................................................. 10

Setting up Skills Stations ....................................................................................................... 10

Setting up the booking system .............................................................................................11

Configuring the Skills Station ...............................................................................................11

Advanced configuration ......................................................................................................... 12


Resusci Anne Skills Station

4

How to Use the Product

SP70

20 r

ev B

Cha

pter

2

How to use the product

The following section assumes that Resusci Anne Skills Station system has been installed. See chapter 3 for installation information.

System overview

The Resusci Anne Skills Station consists of up to four elements:• Skillsmanikins

o The manikins connected to the Resusci Anne Skills Station PC

• Skillstrainingandtestingsoftwareo The measurement and voice feedback software

• LaerdalCMSo Managesusersandprogresso Allows the administrator to set up and manage the

Resusci Anne Skills Station(s)o Allows the users to book skills training and testing

sessions.• LaerdalLicenseServer

o Manageslicenses

Note:PC is not included in the product.



5


SP70

20 r

ev B

Cha

pter

2

Example of a typical installationThe figure below shows how a typical installation would look in an organiza-tion with two Resusci Anne Skills Stations. The users can book sessions from home or work and can then show up at the location of the Resusci Anne Skills Station and perform the Skills training to get their certification.

Administrating Resusci Anne Skills StationThis section contains the basic information needed to understand and admin-istrate the system setup and parts. The person administrating the Resusci Anne Skills Station and its users should be familiar with the basic building blocks of the system.

Note:DetailedinformationaboutusingtheCMSandLicenseServercanbefoundintheCMSandLicenseServerInstallationGuides.

Description of the different elements

Laerdal Competence Management System (CMS)TheCMSistheglueinthemiddletyingtheuserdatabase,theuserresultsandtheSkillsStationstogether,andtheadministratorcanusetheCMStomanage his users and Skills Stations. Once a little time has been spent on configuringtheCMS,userscanusetheCMStobooktheirRASkillssessionsand be reminded when they need to re-train.



6


SP70

20 r

ev B

Cha

pter

2

Laerdal License Server (LS)This small server program is where the license keys are installed and man-aged.TheLSmanagesanddistributeslicensesinamulti-userenvironment.Itcan also double as a light user administration server in simple setups.

Resusci Anne Skills Station This is the client program which must be installed on the PCs that will be connected to the Skills manikins. When people log in to the Skills Station they are prompted with instructions and the skills training and testing scenar-ios. After the users are done the Resusci Anne Skills Station software sends theresultsbacktotheCMS.

System setup examplesThere are several options for using the system and in the following sec-tion two examples ranging from a simple setup to an advanced setup will be given.Thereareofcourseotherwaystousethesystem,buttheseexamplesshould show the range of options offered.

Simple setupIfonlythemostbasicfunctionalityiswantedfromtheResusciAnneSkillsStation this can be made available by setting up a single stand-alone PC on whichonlytheLicenseServerandtheSkillsStationsoftwareisinstalled.Atypical setup and user scenario would look like this:

1. TheITdepartmentsetsupthePCwiththeLicenseServerand the Skills Station software

2. The Skills Station administrator installs the provided license keyintheLicenseServer

3. He then goes to his desk and sends out emails to the employ-ees in question with dates and times for when to take the Skills test

4. The employee receives the email and goes to Skills Station

5. He must sign up and create his own login since no user data-base has yet been created

6. He then completes the program and prints out his completion certificate

7. After11monthstheadministratormustsendoutrecertifica-tion notices to the employees who need to re-train and re-certify



7


SP70

20 r

ev B

Cha

pter

2

Simple setup pros:Easy and simple to set up and get started right away. A solution suited for small organizations.

Simple setup cons:This solution needs more administration and maintenance per user.

Advanced setupAt large sites with many employees and possibly several Resusci Anne Skills Stationsinstalled,theadministrativeburdenandlogisticcomplexityrises.Thefull Resusci Anne Skills Station system is a powerful system which features:

• Resourcemanagement

• EmployeescanbooktheirownSkillsStationsession

• Automaticrecertificationreminderemails

• IntegrationwithexistingActiveDirectoryuserdatabase

Utilizing the full potential of the system demands more configuration and resourceallocationupfront.However,oncethesystemhasbeensetupandisrunning,itcanrunautonomouslywithminimaladministrativeeffort.

A typical setup and user scenario could look like this:

1. An implementation and roll out project is set up involving the ITdepartment.

2. TheITdepartmentinstallstheCMSandLicenseServeronadedicated server.

3. TheITdepartmentintegratestheActiveDirectory(userdata-base)withtheCMS.

4. Whenthetechnicalinstallationiscompleted,theResusciAnne Skills Station administrator can start to use the system.

5. FirsttheadministratorconfiguresandsetsuptheLicenseServer.

6. ThenheorshegoestotheCMSandsetsuptheResusciAnneSkillsStationsanddesiredre-certificationandremindercon-figuration.

7. When this is done an email is sent out to all the users stating thatthesystemisopenfortrainingandcertification.

8. The user follows a link in the email which takes him to an on-line calendar. There he books a session at a convenient time.



8


SP70

20 r

ev B

Cha

pter

2

9. WhenthetimecomeshegoestotheSkillsStation,completestheCPRcourse,andprintsoutthecertificate.

10. The administrator can check the user and make completion reportsintheCMS.

11.After11monthstheCMSautomaticallysendsoutanemailremindertotheuser,tellinghimthatheneedstorecertifyandto book a new CPR training session.

Advanced setup pros:The institution can use an existing user Active Directory database. The sys-tem can keep track of users and recertification. This solution is suited to larger organizations with high-volume training and certification needs.

Advanced setup cons:Itneedsmoreupfrontworkandplanning.ItneedsmoreITresourcesforsetup and maintenance.

Configuring the License ServerBelowisasmalloverviewofhowtoconfigureandusetheLicenseServer.

Detailedinformationcanbefoundinthefollowingchapter“LicenseServerAdministrator sGuide”.

Installing licensesYoucannotusetheLicenseServerwithoutinstallingtherightlicenses.Together with this product you should have received a license key which must be entered in the system.

Thisisdonebyclickingthe“+”underLicenseOverviewintheLicenseServerinterface.

TheLicenseServerisbydefaultsetuptoblockallrequestsforlicenses.Youmustsetuprulesor“licensepolicies”accordingtohowyourorganizationwants the licenses to be distributed.

Deciding on license policiesOnce you have installed the licenses you must decide on how to make them available to the users.

Setting license policiesUndertheadvancedlicenseoption“Defineuserpolicies”youcansetupgeneral rules on how you want to handle license distribution. This is recom-mendedinsituationswheremanyuserswillconnecttotheLicenseServerthrough the Resusci Anne Skills Station. By adjusting these settings to the



9


SP70

20 r

ev B

Cha

pter

2

organizations needs the administrative burden of running the system can be considerably reduced.

An example is if you have configured the Resusci Anne Skills Station to use your existing data network user database (Active Directory) you would cre-atetherule“Allowalluserstotakeanylicense”.Bydoingthisoneensuresaself-service approach allowing each individual user to complete the process of bookingthesession,logginginandcompletingthetrainingandcertification,and finally claiming the certificate and log out.

Utilizing Active Directory allows the users to log in to the Resusci Anne Skills Station using their normal Windows logon credentials.

Assigning licenses directly to each userAnother way to administer licenses is to allow access to one license by one useratatime.Thiscanbedonewhenyoucreateanewuser,byselectingwhich licenses he should have access to. For existing users you can reserve orremovereservationsundertheadvanceduseroption“Edituser”.

Thisoptionisusefulinsituationswherefullcontroloverlicensesisrequired,and where users are entered sequentially instead of all at one time.

Note:Alicenseisconsidered“claimed”whenhe/shelogsintotheResusciAnneSkillsStationprogram,and“used”whenthecertificationtestispassed(or three months after the first login)

Using the License Server with the CMSIfyouwanttousetheCMSyoumustconfiguretheLicenseServertocom-municatewiththeCMS.IntheLicenseServeryoucanentertheCMSIP-address,andthiswillmaketheLicenseServerinterfacewiththeCMSandusetheCMSuserdatabase.ALicenseServerpasswordmustbeconfiguredintheCMSbeforetheLicenseServercanconnecttotheCMS

Note:ConfiguringtheLicenseServertocommunicatewiththeCMSwilldeleteanyexistingResusciAnneSkillsStationusersfromtheLicenseServeruserlist.ThismeansthatifyouintendtousetheCMStoadministrateusers,then it is advisable to do a full installation from the very beginning. Users fromotherprograms(i.e.MicroSimandHeartCode)willnotbeaffectedbyconnectingLicenseServerandCMS.

Configuring the CMSBelowisanoverviewofhowtoconfigureandusetheCMS.MoredetailedinformationcanbefoundintheCMSInstallationGuide.



10


SP70

20 r

ev B

Cha

pter

2

Managing usersBeforeResusciAnneSkillsStationcanbeused,youmustdecidehowtoadministrate the users of the system. There are several ways to set up the user database and it is advisable that this is decided during the installation. ManuallycreatingtheusersintheCMSIntheCMSyoucancreatealltheusersmanually.ThisisdonebyloggingintotheCMSasAdministratorandnavigatingtothe“Learners”listwhereyoucanAddLearners.Youcanthentelltheuserbyphoneoremailwhathislogin is and that he needs to go to the Resusci Anne Skills Station to train and certify.

LettinguserscreatetheirownaccountInlargerorganizationswithmanyusersgreaterflexibilityisachievedbylet-tingtheusersregisterthemselveswiththeSkillsStation,andthus,alsotheCMS.IftheSkillsStationisconfiguredcorrectlyforthisoption,usersonlyneed to register directly in the Skills Station program and then they will auto-maticallyberegisteredasauserintheCMS.

ConfiguringtheCMStousetheWindowsuserdatabase(ActiveDirectory)ThisoptiontakessignificantworkandplanningupfrontinvolvingtheITdepartment,butisveryappropriateforlargerorganizationswhowantstoruntheResusciAnneSkillsStationasafullyautomated,self-serviceCPRsys-tem. Setting up Active Directory makes it possible for users to log into the Resusci Anne Skills station with their Windows credentials.

Configuring the booking system in the CMSTheCMShasfunctionalitytohelporganizationsadministratetheirResusciAnne Skills Stations (with manikins). This functionality can be found in the “CourseAdministration”sectionoftheCMS.

This system is actually a powerful Course Administration system which can beusedtosetupcourses,courseregistrationetc.Butthisguidewillfocuson how to set up a booking system for the Resusci Anne Skills Station.

Setting up Skills StationsBeforethebookingsystemcanbesetupandused,theCMSmustbecon-figuredforthespecificorganization.ThismeansthattheCMSmustbetoldabout the available Resusci Anne Skills Stations. This can be compared to a meeting room being registered in a centralized room-booking system for later reservations.

The system can handle simple configurations where just a single Skills Station isavailable,aswellasmorecomplexscenarioswhereseveralmanikins,rooms and PCs are available.

This is an example of the steps needed to install a Resusci Anne Skills Station in the booking system:



11


SP70

20 r

ev B

Cha

pter

2

1. LogintotheCMSastheAdministrator

2. Gotothe“CourseAdministration”section

3. Gotothe“ManageSkillsStations”section

4. Add the desired Resusci Anne Skills Stations

Setting up the booking systemOnce the Skills Station has been added to the system it can be set up and made ready for booking. To do this a course must be created which contains the Resusci Anne Skills Station session booking.

These are the typical steps involved in setting up a course with booking Resusci Anne Skills Station sessions:

1. LogintotheCMSastheAdministrator

2. GototheCourseAdministrationsection

3. Gotothe“Courses”section

4. Select“NewCourse”

Thiswillopenupthecoursecreationwizard.Gothroughthestepsinthewizard to create a course

5. Inthefirststepofthewizardyoumustenterthebasicinfor-mation.

6. Inthesecondstepofthewizardyoucanaddthesessionsforyourcourse.Inthiscasewewanttocreateabookingsessionwhere users can sign up for a session themselves.

7. Inthethirdstepofthewizardconfigurewhocansignupforthecourse.Bydefaulteveryonecansignupforthecourse,butin some cases it might be desirable to allow only a subset of users to sign up for a course.

8. Inthefourthstepyoucanaddstudymaterialstobeusedforthe course. This is mostly relevant to other types of courses and can be left blank.

After the course has been set up it is now available in the system for users to sign up to.

TheCMSbookingsystemwillhaveaspecificwebpagethatyoucanmakeavailableonlineoronyourIntranet.DetailsofthiscanbefoundintheCMSAdministrator sGuide.



12


SP70

20 r

ev B

Cha

pter

2

Booking system pitfallsItisstronglyrecommendedthatyouthoroughlytestthebookingsystemthatyouhavesetupbeforeputtingitintoproduction.Itisacomplexsystemandmight not behave the way you expected it the first time around.

Examples of what can go wrong:o Itispossibletoaccidentallysendoutemailstothewrong

people if one is not careful during the Resusci Anne Skills Sta-tion booking creation.

o Therecertificationperiodcouldbesetincorrectly

o The Administrator should be aware that not all users have an emailaddress,andplanforthis.Onewaytohandlethisistohave a general email address for these people to use. A person should then monitor this address to see when people are due forrecertification.

Configuring the Skills StationThe Skills Station comes configured with standard values developed together withmedicalprofessionalsandconformstothestandardAHA/ARC/ERC2005 guidelines.

Accompanying the program is also a generic instructional video giving people an introduction to the program.

Allthedefaultvaluesconstitutingthemeasurementandvoicefeedback,andtheirexplanations,canbefoundandreviewedinChapter4“Tuningparam-eters”.

Advanced configurationSome organizations might find that they have specific needs for the Resusci AnneSkillsStationpasscriteria,havespecialinstructionsorvoicefeedbacktheywanttogive,ordon´tneedallthreeskilltrainingandtestingscenarios(Ventilation,CompressionandCPR).

For this reason the Resusci Anne Skills Station comes highly configurable. The following is a list of configurable areas which all can be customised to the needs of your organization:

• Introductionmovie

• Measurementandvoicefeedback

• WhichSkillsscenariosaretobetrainedandtestedin

• Generalpercentage

• SpecificVentilation,CompressionandCPRpasscriteria



13


SP70

20 r

ev B

Cha

pter

2

• Typeofbarrierdeviceusedinthescenarios(BagMask,PocketMask,FaceShield)

• Layoutandcontentofcertificateawarded

Each scenario has numerous configurable metrics to make the system as configurable as possible. For example you can make the voice feedback parameters different from the evaluation parameters to give a better learning experience.

TochangetheRASkillstrainingandtestingconfigurationofthescenarios,youhavetoeditafilecalled“manikin.ini”.Thisfileislocatedintheprograminstallationpathinthefoldercalled“Config”.

InChapter4youcanfindadetaileddescriptionofalltheparametersthatcan be tuned to fit your curriculum or training needs.

Note:Itisrecommendedyouperformuservalidationtestsafterchangingtheparameters to make sure that the functionality corresponds with the desired result.

Note:IftheResusciAnneSkillsStationhasbeenendorsedbyanationalorregional organization (i.e. American Heart Association or United Kingdom ResuscitationCouncil),theseparametersmayhavebeensettospecificvaluesand left non-changeable for all users of the system.



14


SP70

20 r

ev B

Cha

pter

2


Resusci Anne Skills Station - Laerdal...

Documents

Transcript of Resusci Anne Skills Station - Laerdal...