| 01

The Quick PitchProject kickoff starts with addressing the challenges brought upon by the business requirements of

the project. Jeremiah drives design strategy beyond subjective opinions, by utilizing User-centered

design techniques, that encompasses“how”, “when” and “why” the user will be engaged with the

product. He believes the combination of clear visual communication, and intuitive interaction pat-

terns are a powerful toolset to overcome obstacles when designing pleasant digital experiences.

miah_harper@gmail.com | 469-307-1784 | www.coroflot.com/jeremiah_harper

CLEAResult started in Austin, Texas, in 2003 with a simple idea: a results-oriented com-pany could have a positive impact by helping people make smart energy decisions. They make energy efficiency smarter, faster and more accessible for everyone. Working with utilities, businesses and consumers to im-prove the energy experience on a local and global level.

I consult, advise and design the UX initia-tives for a suite of digital products. This work focuses on intuitive workflow of user tasks, for customer facing portals, and internal em-ployee tools. I am charged with the unifying the visual presentation, and interaction pat-terns across three newly acquired products, so they have a uniform digital presence.

| 02

07/2016 – Present

CLEAResult UX Architect/Designer (Contract)

Selected AccomplishmentsChampioned the use of User-centered design solutionsCurrently creating a digital product style guide with unifying visual design and interaction patternsAdvise Product Owners about feedback from clients about UX concerns with their existing por-tals, and formulated plans for continual improvement

National Instruments creates modular hard-ware platforms and system design software – such as LabVIEW to help engineers do more, innovate faster, and easily integrate new technologies. Their modular hardware platforms allow engineers and scientists more flexibility and cost saving when creat-ing complex test, control ,and measure sys-tems.

I designed the information architecture and interaction patterns for the online support manual for for LabVIEW; National Instru-ments flagship software product. Also de-signed landing pages for new product roll-outs, and worked closely with development teams to ensure that new design elements and interaction patterns could be imple-mented into Adobe Experience Manager.

| 03

07/2015 – 07/2016

National Instruments Interaction Designer (Contract)

Selected AccomplishmentsHelp solidify an online style guide and plan for a systematic rollout of elements. Worked in partnership with Product Owners within the online support division to execute the design of new projects according to their business requirements and visionWorked with other UX teams within the company to be sure experiences on the corporate website and within software products were as aligned as possible

CapitalOne Auto Finance has two user

groups: The everyday consumer that wish-

es to purchase a new vehicle, and internal

finance support employees along with car

dealership sales teams, working to finance

the everyday consumer purchases. I most-

ly worked on products on the sales support

side, specifically Auto Navigator, that re-

leased in 2015.

Lead a UX team that created car dealership

sales support applications contained within a

central dashboard. The hub of this dashboard

links credit applicants to vehicles aligned with

their credit scores, and allows for term adjust-

ments in real time. Supporting tools provide

the ability for sales professionals at partner car

dealerships to submit customer credit appli-

cations, view statuses of contracts and track

sales performance.

| 04

10/2014 – 07/2015

CapitalOne Auto Finance UX Architect/Designer (Contract)

Selected AccomplishmentsCreated wireframes and supporting deliverables to vet out ideas and support development

Leadership of a team of UX and Visual Designers ensuring CapitalOne’s design standards

Obtain requirements from product stakeholders to insure business needs and usability were

aligned

WorldVentures is a direct selling marketing

company, similar to AdvoCare or Mary Kay,

however their product is travel rather than a

physical product. Their flagship digital prod-

uct is DreamTrips.com which is a cataloug

of travel experiences inconjunction with a

booking engine for flights, hotels, car rent-

als, activities, and cruises.

Charged with the redesign of communication

and promotional e-mails. Worked closely

with MarCom copywriters to meet the strict

deadlines. Also provided functionality docu-

ments, wireframes and high-resolution de-

signs for new web implementations. Worked

with fellow creative team members in the

redesign of corporate branding and style

guides.

| 05

09/2013 – 10/2014

WorldVentures UX/Email Designer

Selected AccomplishmentsDesign and front-end development of corporate emails

Created UX designs for new web implementations, improvements, and products

On the UX team that revamped the visual design of DreamTrips.com and implemented flight

booking functionality

Southwest Airlines is the world’s largest low-

cost carrier, headquartered in Dallas, Texas.

The website Southwest.com accounts for a

large majority of the companies revenue. The

company has employed humor and catchy

slogans in it’s advertising and online expe-

rience, and has a large and loyal customer

base.

Interfaced with product owners, marketing

and technology teams to determine the

development strategy for implementing new

features and products for Southwest.com.

Served as a user advocate from the initial

stages of development for new projects.

Utilized best practices to produce wire-

frames, mockups, UI artifacts, multi-layered

PSD’s, and the best user experience possi-

ble for Southwest Airlines.

| 06

12/2012 – 08/2013

Southwest Airlines UX Designer (Contract)

Selected AccomplishmentsAssisted in the design of new mobile application

Updated Southwest.com style guide, and documented and eliminated inconsistencies

Completed numerous continuous improvement projects focused on the booking flow