Resource Center PPT PilotOverviewwithSummary

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    Resource CenterPilot Summary

    50% (or 208 people) report mental illness and only 24% are currently in treatment

    lets get those 100 people engaged with mental health treatment

    87% are unemployed, 54% (or 225 people) are actively seeking employment

    we need jobs NOW! Lets invest in and expand Ready to Work and

    develop more partnerships with the business community

    41% report a disability and only 64 people (or 15%) are receiving disability benefits

    lets be strategic and systematic with these clients to get them thesupport they need to be eligible for income and housing

    38% (or 158 people) are homeless for the first time

    lets work with them NOW so they do not need to becomechronically homeless

    88% do not have a stable place to sleep

    lets create safe, consistent program-based shelter for programslike Ready to Work and those engaging in addiction recovery and mental healthservices WHILE we continue the fight for affordable housing and support the efforts of

    our local housing authorities to develop Housing First and other permanent,supportive housing options.

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    Pilot Re-cap and Next Steps

    May 22, 2013

    I. History & Context

    II. Goals & Program Overview

    III. Context

    IV. What clients are seeking

    V. How are we respondingVI. Where do we go from here

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    I. History & Context

    Logical next step in Bridge House relocation

    efforts

    Matches new vision for Bridge House

    Supported by the City of Boulder homeless

    planning group

    Seeks to test the hypothesis that a centralizedlocation will improve access, efficiency and

    effectiveness of homeless services

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    II. Resource Center goals & overview

    Be welcoming and client focused

    Make homeless services more accessible and

    effective for clients Make referrals and inter-agency communication

    more efficient

    Better understand the profile of who is homeless

    & what they are seeking

    Determine the gaps in services in Boulder toinform resource allocation

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    Goals & overview: Where the Resource Centerbegins and ends

    Focus on outreach, intake, assessment and

    referrals Working toward increased stability for clients by

    facilitating access to services

    Appropriate screening and resource navigation

    will improve engagement rates with services Stability results from on-going engagement with

    services

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    Resource Center goals & overview:

    Who we serve

    Primary target is single homeless adults 88% to date

    Open door approach

    What we offer

    Intake, assessment and referrals

    Forum for one stop shop and agency outreach

    BH case management, groups, classes & job readiness

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    Resource Center goals & overview:

    Bridge House

    Oversees all aspects of RC

    Service providers On site participation

    Commitment to receiving and making referrals

    Government agencies

    On site participation and referrals as appropriate

    Commitment to review data

    Community

    Share information about RC with homeless

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    III. Context- Pilot period October 2012 through April 2013

    **All data is collected in the BH intake form and is self reported**

    Days of RC Operation 57

    Total Number of Intakes 417

    Average Number of Intakes per Day 7.3

    Total Number of Visits 1,812

    Average Number of Clients per Day 32

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    IV. WHO We Have Seen

    Gender 65% men, 34% women, 1% transgender

    Age 10% 15 to 24

    19% 25-3425% 35-44

    29% 45-54

    17% 55+

    Ethnicity 67% white, 11% Hispanic, 8% African American, 14%Other

    Veteran Status 11% are veterans

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    IV. WHO We Have Seen

    Number of times homeless in the last 3 years: One 38%

    Two 19%

    Three 15%

    Four 3%

    Five or more 15% Continuously homeless for 3 years 4%

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    IV. WHO We Have Seen Details on living in Boulder:

    Length of time in Boulder?

    Less than 6 months 52%

    6 to 12 months 10%

    More than one year 38%

    Where did you stay last night? Boulder Shelter for the Homeless 48%

    BOHO 21%

    Outside 10%

    Family/Friend 11%

    Other 11%

    **sample size 97**

    22%

    15%

    31%

    32%

    Where did you live prior

    to becoming homeless?

    Boulder

    Boulder

    County

    Colorado

    Out of

    state

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    IV. WHO We Have Seen

    41% report having a disabling condition 50% have received mental health treatment

    41% report abusing drugs or alcohol

    24% report a traumatic brain injury

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    IV. WHO We Have Seen 87% are unemployed; 54% are actively seeking employment

    78% are currently using government or non-profit services

    Numbers receiving benefits:

    None 129

    SSI/SSDI 64

    Social Security Retirement Benefits 7

    TANF 11

    Food Stamps 170VA Pension/Benefits 6

    Medicaid/Medicare 66

    Aid to the Needy Disabled (AND) 21

    Unemployment 10

    Any other government benefits 12

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    IV. WHO We Have Seen: Characteristics compared tonumber of times homeless

    0

    20

    40

    60

    80

    100

    UnemployedSubstance

    Abuse Mental HealthNo benefits

    1 time

    2 times

    3 times

    4 times

    5

    continuous

    never

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    IV. WHO We Have Seen : Factors that contributed tolosing or not securing housing

    Alcohol 62Drugs 39

    Unable to pay rent/ mortgage/ utilities 168

    Mental health issues 90

    Illness 106

    Medical expenses 25

    Loss of a job 144

    Moved to find work 61

    Relationship problems 76

    Discharged from jail or prison 71

    Legal problems 53

    Domestic violence 37

    Asked to leave 23

    Bad credit 69

    Problems with benefits 12

    Eviction history 26Disability 57

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    V. WHAT clients are seeking

    Housing - 16%

    Employment - 29%

    Benefits - 36%

    Mental Health -

    9%

    Medical/Addiction

    Services - 10%

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    VI. How are we responding1. On site for one on one appointments

    BH Staff 1 greeter, 2 case managers, 1 employment specialist

    Janet McLachlan Boulder Shelter for the Homeless Benefits

    Martha Rosner Mental Health Partners

    Michael Holliday Boulder County Vet Center

    Sarah Gross Colorado Coalition for the Homeless

    Ben Chavez Workforce services for Vets

    2. Regular groups John McCollum Addiction Recovery Center

    MHP Wellness

    Aaron Pasterz Center for People with Disabilities

    Via Transportation 101

    Betsy Duckett Clinica

    Bridge House Employment, Healthy Relationships, Music & Art Therapy

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    VI. HOW are we responding Highlights:

    68 Food Stamp applications

    84 IDs provided

    92 Job referrals

    181 Bus tickets provided

    47 Prescriptions filled

    23 Section 8 applications

    completed

    34%

    31%

    6%

    11%

    16%

    1%

    BH Case Management Outputssample 903

    Benefits

    Employment

    Housing

    Medical

    Mental Health

    Substance Abuse

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    VI. HOW are we responding

    On site participation: 1,812 visits Average of 5 groups a day with 8 participants

    Referrals:

    189 outbound referralsMHP, BHP, Boulder County, Clinica Inbound referral partners BHS, BOHO, Municipal Court, Jail

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    VI. HOW are we responding

    Its been very helpful. I came in looking forsomething, and I found it Franz

    The Bridge House Employment Specialist, helped Franz find a

    landscaping job in Longmont while case management, helped

    Franz and his wife obtain food stamps, bus tickets for prenatalmedical appointments, birth certificates, Colorado Identification,

    and they helped them put down a deposit for a transitional home

    through the Emergency Family Assistance Association (EFAA).

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    VII. WHERE do we go from here?

    Pilot take aways:

    Proves people are seeking more than day shelter andbasic needs

    People are service connected but not stable

    Centralized services improve inter-agencycommunication

    We need to invest in employment, addiction andmental health services

    Need stable shelter to engage in services

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    VII. WHERE do we go from here?

    Resource Center extended through May 2014

    Services will continue to grow

    Need to look at engagement after referral