Reimagining the Digital Era · To recognize the importance of digital initiatives in the Asia...

DIGITAL TRANSFORMATION

AGENDAS & INITIATIVES

WITHIN THE ASIA PACIFIC ECONOMIES

SEPTEMBER 2017

Reimagining the Digital Era

2

Contents

A

B

D

C

ABOUT ASOCIO, WITSA AND VALUENOTES

ABOUT THE REPORT

BENEFITS OF DIGITAL TRANSFORMATION IN ASIA PACIFIC

ASIA PACIFIC ADVANTAGE

Page 3

Page 4

Page 5

Page 6

E ICT CHALLENGES FACED BY ASIA PACIFIC ECONOMIES Page 7

F DIGITAL AGENDAS OF ECONOMIES TO OVERCOME ICT CHALLENGES Page 9

G

H

RECOMMENDATION FOR ASIA PACIFIC DIGITAL TRANSFORMATION Page 10

NEXT COURSE OF ACTION 0

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PARTNER

PUBLISHED BY

ValueNotes is an India-based provider of strategic market and

competitive intelligence services.

AUTHOR

ASOCIO is an ICT federation organized by ICT associations

representing 24 economies across Asia Pacific.

WITSA is a global consortium of leading ICT industry association

members from over 80 countries.

A ABOUT ASOCIO, WITSA AND VALUENOTES

4

1. To recognize the importance of digital initiatives in the Asia Pacific region

2. To identify and share each nation’s digital transformation plan

3. To suggest policy recommendations for making Asia Pacific a truly digital region

ASIA PACIFIC ECONOMIES COVERED

B ABOUT THE REPORT

Australia Bangladesh India

Japan

Sri Lanka

Taiwan Thailand Vietnam

Korea Malaysia

New Zealand Singapore

RESEARCH OBJECTIVES

5

Digital transformation is positively restructuring several aspects of the society

and improving the overall quality of life.

Greater financial inclusion of the

poorEase of doing business

Access to finance for SMEs Curbing tax evasion

Improved standard of living Wide access to education

Wide access to business /

employment opportunities

C BENEFITS OF DIGITAL TRANSFORMATION IN ASIA PACIFIC

6

Global hub for ICT

hardware manufacturing

Global dominance in

ICT servicesFast growing telecom

indicators

Heavy push to adopt

upcoming technologies

driving fintech growth

Share of e-commerce

expected to double in

2019 from current 10%

of the total retail sales

D ASIA PACIFIC ADVANTAGE

HARDWARE SERVICES TELECOM FINTECH E-COMMERCE

• Australia, Malaysia,

Singapore and Taiwan

government promote

digital payment and

implement regulatory

sandbox for fintech

startups.

• Japanese banks first

in the world to

regulate crypto

currency.

• High 4G coverage and

early roll out of 5G in

Japan, Australia,

Malaysia, Taiwan and

Vietnam.

• Very high mobile

penetration in New

Zealand, Singapore,

Sri Lanka, Thailand

and Vietnam.

• India world’s largest

sourcing destination

for IT industry.

• Japan 2nd largest

software vendor in the

world.

• Taiwan, Korea and

Japan world leaders in

ICT hardware

manufacturing.

• Thailand 2nd largest

producer and exporter

of hard disk drives.

• Taiwan and Japan

highest e-commerce

and m-commerce

penetration in the

world respectively.

• High cross border e-

commerce spending in

Malaysia.

CASE EXAMPLES

7

Rising cyber security threats

1

Shortage of skilled ICT human

resources3

Need to develop a strong digital

infrastructure

5

Lack of a robust startup ecosystem

7

Low focus on smart city development

2

Low usage of new and emerging

technologies such as Fintech, IoT, AI

4

Low ICT use for social welfare such

as healthcare, agriculture, education

6

Low focus on cross border digital

trade

8

ICT CHALLENGES FACED BY ASIA PACIFIC ECONOMIESE

8

F DIGITAL AGENDAS OF ECONOMIES TO OVERCOME ICT CHALLENGES (1/2)

Better service delivery

Improve government

operations

AUSTRALIA INDIA

KOREA

BANGLADESH

JAPAN MALAYSIA

Develop human resources

for the 21st century

Connect citizens in ways

most meaningful to them

Grow the IT sector for job

creation

Universal access to Internet

Revitalization of healthcare

industry

Productivity improvement

of service industry

Establish world-class

Intelligent IT infrastructure

Promote Intelligent IT

application in all industries

Nurture a new generation of

IT savvy youths

Drive technology adoption

among SMEs

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Foster cross-discipline

digital talent

Develop advanced digital

technology

TAIWAN VIETNAMTHAILAND

Boost the economy with

digital technology

Transform into digital

government

Improve IT human resource

quality

Infrastructure Development

DIGITAL AGENDAS OF ECONOMIES TO OVERCOME ICT CHALLENGES (2/2)F

SINGAPORENEW ZEALAND SRI LANKA

Unlocking the value of

information

Leveraging agency

transformations

Facilitating smart solutions

Building computational

capabilities

Transparent and efficient

governance, using ICT

Promote open data and

deliver the benefits to

citizens

10

RECOMMENDATION FOR ASIA PACIFIC DIGITAL TRANSFORMATION ..(1/10)

Measure Regional Digital Progress by Standardizing Measurement Metrics

“8+1” Objectives and Action Plans for a Potential Digital Asia Initiative

8) Address Regional Cyber

Security Needs

1) Promote Fast and Ultra Fast

“Internet for All”

2) Build Robust Digital Ecosystem

for Start-ups & SMEs

7) Use ICT to Enhance Social

Welfare

6) Ensure Faster Adoption of New

& Emerging Technologies

5) Provide Impetus to Smart Cities

Development

3) Address Needs of ICT Human

Resources

4) Foster Cross-Border Investment

and Digital Trade

G

11

Increase internet connectivity through infrastructure

development

Establish strategic national broadband roadmapPromote Fast

and Ultra Fast

“Internet for All”

1

RECOMMENDATION FOR ASIA PACIFIC DIGITAL TRANSFORMATION ..(2/10)G

12

Create ‘Asia Digital Hub’ platform

Establish ‘Asia Accelerator Program’

Encourage private companies to develop incubation

programmes

Build Asia Pacific Start-Up Map

Establish “Start-Ups Incubation & Mentorship” programmesBuild Robust

Digital Ecosystem

for Start-ups &

SMEs

2


13

Develop an ‘Asian Tech Universities Alliance’

Design curriculum and online courses to bridge knowledge

gap

Form a regional HR development fund (HRDF)

Enable cross-border graduate exchange programmes

Relax visa requirementsAddress Needs

of ICT Human

Resources

3


14

Expand Present ASOCIO AEC E-Commerce Alliance

Encourage Cross-Border FDI in ICT

Establish an Asia Pacific Cross-border Trade Promotion

Initiative

Create a national level e-commerce development strategy

framework

Form “ICT Working Committee”Foster Cross-

Border Investment

and Digital Trade

4


15

Establish a pan-Asia Smart City Alliance

Each country to define and establish smart city

standards

Review existing plans and bottle necks, and devise a strategic

collaboration model for faster implementation

Provide Impetus

to Smart Cities

Development

5


16

Ensure Faster

Adoption of New

& Emerging

Technologies

6


Make fintech industry one of the key national digital growth

agendas for Asian economies

Setting up of Asia Pacific “Fintech Innovation Lab”

Establish an “Asia Pacific IoT Alliance”

G

17

Use ICT to

Enhance Social

Welfare

7


Leverage digital technologies to enhance healthcare delivery

Established an Asia Pacific digital agriculture trading

platform

Develop online education platforms to disseminate all

educational e-resources

G

18

Address

Regional Cyber

Security Needs

8


Establish a Computer Emergency Response Team (CERT)

in each of the Asia Pacific economies

Establish an ‘Asia Cyber Security Core Committee’

G

19

Other Case Examples

The ‘Intelligent IT’ plan will combine AI with ‘information’ provided by

ICBM technologies (IoT, cloud, big data and mobile) to perform highly

complex functions of human intelligence.

Korea’s Intelligent

IT

UPI is a system that powers bank accounts of any participating bank

into a single mobile application merging banking features, seamless

fund routing & merchant payments under one hood.

India’s Unified

Payments Interface

(UPI)

The roadmap is aimed at doubling the country’s e-commerce growth

to 20.8% by 2020 from the current 10.8%.

Malaysia’s National

e-Commerce

Strategy Roadmap

(By MDEC)

Japan will assist in developing Chennai, Ahmedabad and Varanasi

under the smart city development initiative to build a "replicable model

which will act like a lighthouse to other aspiring cities“.

Japan to Help India

Develop Smart

Cities

Smart Health Video Consultation platform, part of the Smart Nation

initiative, launched by IHiS allows doctors to “remotely and regularly

monitor patients online” to boost productivity and enhance access to

healthcare systems.

Singapore’s Smart

Health Video

Consultation

1. Mobile Handset Manufacturing in

India

2. India’s Bharat Interface for

Money (BHIM)

3. India’s E-Pathshala

4. Startup India

5. Japan’s Easing of Permanent

Visa Norms

6. Japan’s IoT Acceleration

Consortium

7. Malaysia’s Intelligent Plantation

Management Solution

8. Malaysia Digital Hub

9. Malaysia’s National IoT Roadmap

10.Malaysia’s Human Resources

Development Fund (HRDF)

11.Singapore will assist in

developing Amravati as smart

city.

12.Singapore’s Startup SG

13.Thailand’s PromptPay

Key Case Examples


20

Measure Regional

Digital Progress

by Standardizing

Measurement

Metrics

1

NEXT COURSE OF ACTION ..(1/2)

Develop regional initiatives such as Digital Transformation

Index, Maturity Modeling, Certification, etc.

Endeavour to define key metrics to be considered and

benchmarked across all Asia Pacific economies

H

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Form a ‘Digital Advisory Council’ to provide thought

leadership and facilitate dialogues with government and

industries

Develop a framework to track and measure progress of

digital implementation

NEXT COURSE OF ACTION ..(2/2)H

THANK YOU

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