Reformasi talent management garuda indonesia pasca 2006 direktur sdm - heriyanto
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Transcript of Reformasi talent management garuda indonesia pasca 2006 direktur sdm - heriyanto
Garuda Indonesiain a Glance
63 || 17
Domestic Destination
International Destination
Total Pax (persons)29.139.277 | 88,8% | On Time Performance (OTP)
| 169Total Fleets
Frekuensi Penerbangan/tahun
228.329 |
Garuda Indonesia in A Glance
Source : ForbesSource : ForbesSource : Forbes
2010
2009
2008
2007
2006
IPO
Competitiveness & Expansion
Excellent Product & Service
Rehabilitation
Consolidation
2011 - 2015QuantumLeap
High Performance Organization & Global Player
GA Journey & Growth
Every company will be growing in business, and so does Garuda Indonesia.
Business Growth & HR Evolution
In the complexity of business, Talent Management is needed to provide direct integration into line of business management.
As businessgrows more complex, HR role needs to become more strategic and integratedwith business management process.
Administrative
COE
Integrated COE, Business Partner, and Operational &
Services
Source : Bersin & Associates
What is Talent Management
?
A set of integratedorganizational HR processes designed to attract, develop, motivate, and retainproductive, engaged employees.
Why Talent Management?
Top talent drives Business Performanceà higher productivity
& more engaged.
26%Companies with Strategic Talent Management programs generate 26% greater revenue per employee than their peers.
40%Companies with Strategic Talent Management programs have 40% lower voluntary turnover among high-performers.
28%Companies with Strategic Talent Management programs were 28% less likely to downsize.
Source : Forbes
Selection
Selection
MPP & Organization Review
Staffing & Placement
People Development
Rewards & Punishment
Talent Management in Garuda Indonesia
Talent Classification: • Performance• Potential
• Business Portfolio• Critical Key/Position
• Assignment• Mentoring• Leadership Development
TalentManagement
DevelopmentTalent Management in Garuda Indonesia
ExperimentalLearning
LearningThroughOthers
70%20%
10%Classroom
Training
Leader & Future Leader Development
PMSTalent Management in Garuda Indonesia
PMSSTRATEGY
PERFORMANCE STANDARDS
REPORTING ON PROGRESS
PERFORMANCE MEASUREMENT
QUALITYIMPROVEMENT
• Identify Standards• Define Indicators• Determine Goals & Targets• Set Expectations
• Refine Indicators• Develop Measures• Data Collection System• Collect Information
• Analyze Data• Regular Feedback• Share Report with People
Managers
• Data Driven Decision• Refine Policies• Manage Change• Create Learning Environment
SuccessionTalent Management in Garuda Indonesia
DEVELOPMENTBoD
T 1
T 2
T 3
T 4
Training Center
EVALUATION
Challenges to Face?
CULTUREHow can we drive and instill culture?1PERFORMANCEHow can we continually drive performance?2
ENGAGEMENTHow can we evaluate and boost employee engagement?3EMPOWER & LEADERSHIPHow can we encourage people manager to encourage their people and improve leadership?4
How Garuda Indonesia prepares for these challenges?
Monitor & ensure implementation of Company Culture
KNOWLEDGE MANAGEMENTCOMPETITION
How Garuda Indonesia prepares for these challenges?
Track & refine Performance Management System
PILOT
CABIN
CREW
FRONT
LINER
GROUNDSTAFF
SALES
PERSON
BACK OFFICE
(OPERATIONAL/CLERICAL
)
BACK OFFICE (STRATE
GY & POLICY)
How Garuda Indonesia prepares for these challenges?
Execute Employee Survey and Fuel Employee Engagement Drivers
ENGAGEMENTDRIVERS
• Stress, Balance & Workload• Leadership• Goals & Objectives• Benefits• Career Development
TOTALREWARDS
How Garuda Indonesia prepares for these challenges?
Execute Employee Survey and Fuel Employee Engagement Drivers
TOTAL REWARDS
Total RewardStrategy
Attract, Motivate & Retain
Fixed Pay: Salary, THR, TTT, BITShort Term Incentive: Insentif Kinerja, Insentif Sales, Flight Allowance, etcLong Term Incentive
Attract, Retain & Security
Healthcare, Pension Plan, Car Ownership Program, Insurance, Mobility Benefit, Discount Ticket
Glue & Retention
Culture & ClimateWork Design & FlexibilityQuality of Working Life
Develop & Retention
Performance Management SystemCareer AdvancementTraining & Development
How Garuda Indonesia prepares for these challenges?
Encourage People Manager to mentor & coach and to empower subordinates
Talent
PeopleManager
Culture(FLYHI)
FutureLeader
Mentor &Coach
CultureEnvironment
LEARNING &DEVELOPMENT