Recruitment & Retention Coordinator...Recruitment & Retention Coordinator WESTMINSTER FIRE ENGINE...

November 12, 2019 of 2

Recruitment & Retention Coordinator

WESTMINSTER FIRE ENGINE AND HOSE CO. NO. 1, INC.

Location: Westminster, Maryland

Close Date: December 13, 2019

Westminster Fire Engine and Hose Co. is a combination department of both volunteer and paid

personnel serving the City and County communities of Westminster in Carroll County,

Maryland.

The ideal candidate will be an active, involved part of the community, work effectively with the

Board of Directors, staff, and volunteers. Recruitment and Retention Coordinator performs'

recruitment and retention duties, life safety education and prevention duties, and other assigned

duties as needed. This position will work to enhance and retain volunteers.

A four-year SAFER grant funds this position. The Recruitment & Retention Coordinator is an at-

will employee who will work up to 25 hours per week for the term of the grant.

The Westminster Fire Department is looking for an experienced leader who has basic fire service

and EMS knowledge of the practices and procedures of modern firefighting and emergency

medical services.

The Fire Recruitment and Retention Coordinator develops, implements, leads and manages

plans, projects, and programs designed to solicit new volunteers, to retain current volunteers, and

to ensure the sustainability and growth of the Westminster Fire Department. With the knowledge

and understanding of fire prevention practices and a background of working with volunteers is

desirable.

POSITION SUMMARY

Responsible for the following: recruitment and retention of volunteers for the Westminster Fire

Department. The position is responsible for planning, coordination, and implementation of a

comprehensive recruitment and retention program, provide support to volunteers, which may

include: assisting with onboarding, coordinating volunteer activities, and assist with special

volunteer projects, fire prevention, and duties as assigned.

REQUIREMENTS

• High school diploma or equivalent GED.

• Energetic, outgoing personality with highly developed people skills.

• Ability to work well with others inside and outside the fire service.

• Ability to work independently, schedule, and prioritize tasks.

• Must have the ability to work a flexible schedule.

• Ability to write clear, concise, and accurate reports; ability to speak in public.

• Strong leadership and interpersonal skills, including the ability to plan and organize

work.

November 12, 2019 of 2

• Valid driver's license with no higher than 3 points.

• Preferred Certification of Maryland Emergency Medical Technician (EMT-B)

• Preferred two years' experience as a career/volunteer firefighter.

• Preferred AAS Degree in Fire Science or related field and/or equivalent combination of

education experience.

SCOPE

This position works a flexible workweek of 20 to 29 hours, with occasional evening and

weekend hours as necessary to obtain position goals. The person in this position may be required

to attend training, meetings, conferences, and give tours, some of which will occur during the

evenings, early morning, or weekends. Light travel to venues is often required. This position is a

part-time position with no benefits.

Application and Deadline: Submit a letter of interest, resume, attached application, supplemental questions, and any

documentation of certifications by 1600 hours on December 13, 2019.

Return applications and résumés to: Westminster Fire Department

Attention: Administrator Corbin

P. O. Box 357

Westminster, MD 21158

Or drop off at the Westminster Fire Department, 28 John Street, Westminster, MD. Mark clearly

on the envelope Attention: Administrator Corbin. Packets can be emailed

to [email protected]. Any packets received missing the above-required

materials ore received after the closing time will be deemed ineligible to move on in the process.

Applications may be obtained from the website of the Westminster Fire Department

(http://www.westminstervfd.org/) under the career employment tab beginning November 13,

2019.

AN EQUAL OPPORTUNITY EMPLOYER Westminster Fire Engine & Hose Co. No. 1, Inc. provides equal employment opportunities to all

employees and applicants for employment and prohibits discrimination and harassment of any type

without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected

veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by

federal, state or local laws.

mailto:[email protected]

http://www.westminstervfd.org/

SUPPLEMENTAL QUESTION | Employment application

Supplemental Questions Recruitment & Retention Coordinator

Name: ___________________________________________

Please answer the following questions with no more than 1 page per question.

1. Please describe your experience with working with volunteers.

2. What ideas could you bring to this position to help perverse the attrition of our valued tenured

volunteers?

3. What ideas could you bring to this position to help recruit new membership and retain them as

volunteers over a three-year period?

4. What challenges do you see with recruitment?

5. Based on what you know about department, what is the one thing you can bring to the position

that will enhance the overall quality of life for our members?

6. How will you become involved in the community?

6/10/2019

Pre-employment Application

AN EQUAL OPPORTUNITY EMPLOYER

Westminster Fire Engine & Hose Co. No. 1, Inc. provides equal employment opportunities to all employees and

applicants for employment and prohibits discrimination and harassment of any type without regard to race, color,

religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity

or expression, or any other characteristic protected by federal, state or local laws.

All applications are confidential and kept on file for one (1) year

1

Pre-Employment Application An Equal Opportunity Employer

EDUCATION BACKGROUND

Type of School Name/Location Graduated Type Degree Field of Study

High School/GED Yes No

College, Tech or Business School

Yes No

Graduate School Yes No

FIRE/EMERGENCY MEDICAL SERVICE DEGREE

School Name/Location

Field of Study Number of Matriculated Credits

Associates Degree

Bachelor’s Degree

Masters Degree

Position Applying For: Date of Application:

Last Name First Name Middle

Address City State Zip Code

Mailing Address (if different)

Telephone Number Cell Number Email

Westminster Fire Engine & Hose Co. No. 1, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Full Time Part Time

Form 200

2

How were you referred to the Westminster Fire Department?

CCVESA Newspaper WFD Social Media Signage Other

If referred for employment by a specific person please indicate the name of the person who

referred you:

Are you 18 year of age or older? Yes No

What date can you start?

Have you previously worked or volunteered at Westminster Fire Department?

Yes No

If yes, state reason for leaving and dates of service?

Are you related to any employee at Westminster Fire Department? Yes No

If yes, to whom

Can you perform the essential requirements of the job you are applying with/without reasonable

accommodation? Yes No

Do you have any current application in process with any other career or volunteer fire

department (s)? Yes No

Please give a brief statement as to why you would like to be employed at Westminster Fire

Department?

Use additional paper as required.

Form 200

3

EMERGENCY MEDICAL TECHINCIAN CERTIFICATION

None EMT/Basic EMT/Intermediate EMT/Paramedic

State ____________ Certification #___________ Expiration Date __________

Number of Years Certified ______ Present Employer of Practice ____________________

FIREFIGHTING TRAINING

Firefighter I Firefighter II

Date:

NFPA 1001 Firefighter Training: None

MFRI Emergency Vehicle Operator

National Incident Management System (NIMS) certification level:

NIMS-ICS 100 NIMS-ICS 200 NIMS-ICS 700

None

NIMS-ICS 800

NFPA 472 Hazardous Materials Certification: None

Awareness Operations Technician

NFPA 1006 Technical Rescue Certification: None

Rope Rescue Operational level - I Technician Level - II

Confined Space Rescue Awareness Level - I Technician Level -II

Trench Rescue Awareness Level -I Technician level -II

Structural Collapse Awareness Level -I Technician Level –II

Water Rescue Awareness Level –I Technician Level II

Surface Ice Rescue

NFPA 1041 Fire Service Instructor Level: None Fire Instructor I Fire Instructor II

NFPA 1021 Fire Officer Level: None

Fire Officer I Fire Officer II Fire Officer III Fire Officer IV

Call/Volunteer Firefighter Experience: None

Department _______________________________________ Dates _____________

Comments or other Fire/EMS related training/experience:

Yes No

Attach your current MFRI and Pro Board Transcript to this application.

Form 200

4

EMPLOYMENT HISTORY

May we contact your present employer? Yes NO

Present Employer _______________________ Address ______________________________

Dates Worked __________________________ Job Title _____________________________

Supervisor _____________________________ Telephone ___________________________

Salary Received __________________________ Reason for Leaving ____________________

Description of Primary Duties:

List all other employment during the past five years. Include military service, periods of

unemployment and volunteer work.

Employer ___________________________ Address ______________________________

Dates Worked __________________________ Job Title _____________________________

Supervisor______________________________ Telephone ___________________________

Salary Received _________________________ Reason for Leaving ____________________


Employer_______________________________ Address ______________________________

Dates Worked ___________________________ Job Title _____________________________ Supervisor_______________________________ Telephone ___________________________



Employer ______________________________ Address ______________________________

Dates Worked ___________________________ Job Title _____________________________

Supervisor_______________________________ Telephone ___________________________


Description of Primary Duties

Use additional paper as required

Form 200

5

PERSONAL REFERENCES (Not Relatives)

NAME ADDRESS CITY / STATE TELEPHONE

1

2

3

PROFESSIONAL REFERENCES

NAME BUSINESS ADDRESS CITY / STATE TELEPHONE

1

2

3

4

LIST YOUR ADDRESSES OVER THE PAST SEVEN YEARS

ADDRESS CITY / STATE FROM: TO:

Use additional paper as required

May we contact your references? Yes No

Form 200

6

MILITARY SERVICE

Have you ever served in the U.S. Armed Forces? Yes No

Branch: ___________________________ Highest Rank Achieved: _______________________

Date entered: _______________________ Date discharged: ____________________________

Type of Discharge: ______________________

List any special training relating to the Fire/EMS Service _______________________________

MISCELLANEOUS

List any professional honors received, works published or other professional accomplishments:

List languages you speak or read fluently:

List any names, nicknames or aliases previously used:

MOTOR VEHICLE DRIVER’S LICENSE Applicants must possess a valid motor vehicle driver’s license and current driver's record MUST

be attached to this application:

State in which license is issued: _____________________

Vehicle class: _________________________ Expiration date: ____________________

CRIMINAL HISTORY

WFD requires a Criminal Offense Record Inquiry (CORI check) on all prospective employees. Thischeck will be performed regardless of criminal history information provided below.

Have you ever been convicted of a criminal offense? Yes No Record

The

Form 200

7

All offers of employment are conditional upon a medical examination and an occupational evaluation. Certain positions within the Westminster Fire Department require physical lifting, manual labor and ambulation requirements that may preclude some applicantswith handicap conditions. Satisfactory fitness to perform the essential duties of the position is a condition of employment.

All offers of employment are conditional upon the satisfactory completion of a pre-employment drug test. Satisfactory completion of a required drug or alcohol test is a condition of employment as outlined in the Drug and Alcohol Testing Policy of Westminster Fire Department.

Under Maryland Law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not to exceed $100.

CAREFULLY READ ALL PARTS OF THIS APPLICATION FORM BEFORE SIGNING. A. I understand that acceptance of this application by Westminster Fire Department does not imply that I will be employed.B. The information that I have provided is true and complete. I understand that misrepresentation or omission of any fact in

my application, resume, or in any other materials, or as provided during interviews, can be justification for refusal ofemployment or can be justification for termination from employment, if employed.

C. I understand that any offer of employment that I receive from Westminster Fire Department is contingent upon my successfulcompletion of the pre-employment screening process including but not limited to WFD receiving satisfactory references,a satisfactory criminal history and Criminal Offense Record Inquiry if required, satisfactory verification of driver’s license or certifications where required and satisfactory completion of any required post-offer pre-employment drug test or physical examination.

D. In processing my application for employment, WFD may verify all of the information provided by meconcerning, among other things, my prior employment or military record, education, character, general reputation andpersonal characteristics.

E. I authorize WFD to take whatever steps deemed necessary to obtain information regarding my qualifications foremployment including contacting my present and former employers, by contacting individuals listed as business,educational or personal references, and by contacting other individuals to provide or further clarify information about me.

F. I hereby release my present and former employers and all individuals contacted for factual information about me from anyand all liability for damages arising from furnishing the requested information.

G. If employed by WFD, I understand that as a condition of employment, I may be required to furnish additional or updatedmedical information, that I may be required to undergo a physical examination, and/or an

occupational evaluation, that I may be subject to drug and/or alcohol testing, that WFD may request a Criminal OffenseRecord Inquiry (CORI check) on me, investigate my driving record or verify my license(s) or certification(s) as required for employment at any time during my employment. As a condition of employment an employee may be required to provide additional or updated information especially if this employee has been on workers comp and may require both drug testing and an employment physical in order to allow us to have the necessary information for making a proper decision or reasonable accommodations, if necessary.

H. I understand that WFD is an at-will employer. If employed, I understand that my employment may beterminated with or without cause at any time.

My signature Certifies That I Have Read And Agree With The Above Statement And All Statements Contained In This Application For Employment.

_____________________________________________ Applicant Name (Please Print

_____________________________________________ __________________________________ Applicant Signature Date

Note the legal name of Company , Westminster Fire Engine and Hose Co. No. 1, Inc. may be referred to as Westminster Fire Department or WFD within this application. It is understood any of these references are one in the same.

Form 200

This information will enable us to properly identify you in the event we find adverse information during the course of a background search. Your Social Security Number and date of birth will be used solely for identification purposes. Disclosure is mandatory and this form will not be processed without it.

First name Full middle name Last name Suffix

Any other name(s) used

Social Security number* Date of birth (month, day, year)**

Position applied for Telephone number(s)

Present address (number and street, city, state, and ZIP code)

Previous cities/states of residence during the last seven (7) years

Driver's license number State of issuance

Signature of applicant Date signed (month, day, year)

Print Name

IDENTIFYING INFORMATION FOR CONSUMER REPORTING AGENCY

000001

Authorization to Obtain Volunteer Background Report

I have read the Disclosure Regarding Volunteer Background Report provided by ______________________________ (“COMPANY”) and this Authorization to Obtain Volunteer Background Report. By my signature below, I hereby consent to the preparation by Verified Volunteers, a consumer reporting agency located at 113 South College Avenue, Fort Collins, CO, 80524, (855) 326-1860, www.verifiedvolunteers.com, of background reports regarding me and the release of such reports to the COMPANY and its designated representatives, to assist the COMPANY in making a volunteer decision involving me at any time after receipt of this authorization and throughout my volunteerism, to the extent permitted by law. To this end, I hereby authorize, without reservation, any state or federal law enforcement agency or court, educational institution, motor vehicle record agency, credit bureau or other information service bureau or data repository, to furnish any and all information regarding me to Verified Volunteers and/or the COMPANY itself, and authorize Verified Volunteers to provide such information to the COMPANY. I agree that a facsimile (“fax”), electronic or photographic copy of this Authorization shall be as valid as the original.

I acknowledge receipt of a copy of the Consumer Financial Protection Bureau’s “A summary of your rights under the Fair Credit Reporting Act.”

First Name: ____________________________ Middle: ___________________________ Last: ____________________________

SSN: _____________ DOB: _____________ Phone: ________________ Email: _________________________________________

Address :__________________________________________________________________ From ___________ To ___________

State Law Notices Relating to Your Background Report Washington State Applicants only: You also have the right to request from the consumer reporting agency a written summary of your rights and remedies under the Washington Fair Credit Reporting Act.

California, Massachusetts, Minnesota, New Jersey and Oklahoma Applicants Only: Please check the box to the left if you

would like a free copy of any REPORT obtained by COMPANY from Verified Volunteers.

New York Applicants Only: By signing the authorization, you acknowledge that you have received a copy of New York Correction Law Article 23-A. You have the right, upon written request, to be informed whether an investigative consumer REPORT was requested. If such a REPORT was requested, you will be provided with the name and address of the consumer reporting agency that prepared the REPORT and you can contact that agency to inspect or receive a copy of the REPORT.

Disclosure Regarding Volunteer Background Report

______________________________ (“COMPANY”) may obtain from Verified Volunteers, 113 South College Avenue, Fort Collins, CO, 80524, (855) 326-1860. www.verifiedvolunteers.com, a consumer report and/or an investigative consumer report (“REPORT”) that contains background information about you in connection with volunteerism. Verified Volunteers may obtain further reports throughout your volunteerism so as to update your report without providing further disclosure or obtaining additional consent.

The REPORT may contain information about your character, general reputation, personal characteristics and mode of living. The REPORT may include, but is not limited to, credit reports and credit history information; criminal and other public records and history; public court records; motor vehicle and driving records; and Social Security verification and address history, subject to any limitations imposed by applicable federal and state law. This information may be obtained from public record and private sources, including credit bureaus, government agencies and judicial records, and other sources.

If an investigative consumer REPORT is obtained, in addition to the description above, the nature and scope of any such REPORT will be for personal references.

Signature: ________________________________________ Date: ____________

113 South College Ave

Fort Collins, CO 80524

VerifiedVolunteers.com

Westminster Fire Engine & Hose Co. No.1, Inc.

Westminster Fire Engine & Hose Co. No. 1, Inc.

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000007

Recruitment & Retention Coordinator Job Description Page 1 of 5

October, 2019

Westminster Fire Engine & Hose Co., No. 1 Job Description

TITLE: Recruitment & Retention Coordinator

(Grant Funded, Part-time, Limited Term Position)

JOB SUMMARY:

The Recruitment & Retention Coordinator is an at-will employee who will work up to

25 hours per week for the term of the grant.

Under the direct supervision of the Administrator, who reports to the President, the

coordinator oversees and manages Westminster Fire Department’s (WFD) Volunteer

Recruitment and Retention Program. The Recruitment & Retention Coordinator

will help develop, lead, and implement comprehensive, effective volunteer recruitment

and retention programs; will provide onboarding, direction for scheduling of training

and orientation of new volunteer membership. The position may aid with the

coordination and participation of fire prevention and public education programs.

ESSENTIAL JOB FUNCTIONS:

Coordinates and manages the New Volunteer Membership including participation

requirements, Company policies, volunteer scheduling, training, etc.

Develops, implements, and maintains recruitment and retention programs, materials,

equipment, and displays.

Monitors the program success, researches new programs, and monitors the

development of new recruits.

Provides support to Volunteers which may include: assisting with training, coordinating

volunteer activities and other duties as assigned.

Schedules recruitment and retention activities at community events, develops public

relations with the media as well as new partnerships with local businesses, colleges,

schools, civic organizations, and other community groups as it pertains to recruitment

and retention of Volunteers.

Serves as a point of contact to Volunteers disseminating pertinent information regularly

to all groups.

Communicates regularly with duty crews regarding volunteer performance and

participation.

Facilitates the Volunteer mentoring program.

Assists the new member volunteer orientation and onboarding.

Responsible for accurate documenting and reporting of Volunteer activities and

participation.


October, 2019

Coordinates and/or assists with Volunteer functions, such as graduation ceremonies,

award presentations, etc.

May attend meetings as requested including staff meetings, Company meetings, Junior

Volunteer, and training meetings. May also attend conferences, seminars, or training

sessions to upgrade job knowledge, management, and communication skills.

In addition to the above, this position requires skills in performing various

administrative clerical work as necessary.

OTHER DUTIES:

May coordinate, participate in, or assist with Fire Prevention and Public Education

activities.

Performs/or assists with special projects, programs, or other duties as assigned.

Prepare written budget proposals for specific programs or activities, so that all

guidelines are followed and the budget identifies all program needs.

KNOWLEDGE, SKILLS AND OTHER ABILITIES

KNOWLEDGE OF

Basic fire service and EMS terminology and operational procedures.

Principles, practices and procedures of modern firefighting and emergency medical

services.

Principles and practices of emergency medical care such as basic life support,

cardiopulmonary resuscitation, and other medical assistance techniques.

Demonstrates knowledge and understanding of fire prevention practices.

Knowledge of existing organization policy, procedures and guidelines.

SKILLS IN

Effective communication skills and techniques required for gathering,

evaluating and transmitting information to people of all ages and

socioeconomic groups.

Principles and practices of customer service.

Methods and techniques of public relations.

Office procedures, methods and equipment to including computers.

Spelling, grammar and punctuation.

Computer software applications such as word processing, spreadsheets and

statistical databases, as necessary.


October, 2019

ABILITY TO

To influence, train, monitor, persuade, and convince, in favor of a desired outcome.

to act as a lead person on specific projects.

To exercise independent judgement to apply facts and principles for developing

approaches and techniques to problem resolution.

To demonstrate professional courtesy and behavior at all times.

Work in a stressful environment while maintaining composure.

Function as part of a crew.

MINIMUM QUALIFICATIONS

High school diploma, or GED equivalency

Proficient computer skills, including the use of Microsoft Office

Preferred Certification of Maryland Emergency Medical Technician (EMT-B)

Preferred two years’ experience as a career/volunteer firefighter

Minimum Valid Class C driver’s license with no greater than 3 points

Successfully pass a thorough background investigation to include criminal and civil

background, employment reference check and verification of all applicable certifications

and degrees.

Outstanding communication skills

DESIRED QUALIFICATIONS

Preferred experience in effective volunteer recruitment and retention activities

Preferred AAS Degree in Fire Science or related field and/or equivalent combination of

education experience.

Experience in public speaking and public presentations

Program development and management experience

Availability to work a flexible schedule, including some evenings and weekends.

WORK ENVIRONMENT

The environment characteristics described here are representative of those a Recruitment &

Retention Coordinators encounters while performing the essential functions of the job.

Work is performed in an office, station, and other business/community structures, occasionally in

vehicles or outdoor settings in varying weather conditions, during the day and sometimes at night.

The duties listed above are intended only as illustrations of various types of work that may be

performed. The omission of specific statements of duties does not exclude them from the position

if the work is similar, related or a logical assignment to the position.


October, 2019

PHYSICAL REQUIREMENT/DEMANDS

The physical demands described here are representative of those that must be met to successfully

perform the essential functions of the job.

Annual Carroll County Emergency Services Association physical and satisfactorily pass

the medical requirements.

Work in a drug/alcohol free environment; with mandatory and pre-employment drug testing.

Constant Demands: Sitting, talking, hearing, seeing, a negligible amount of force

constantly to move objects.

Frequent Demands: Standing, walking, stooping, kneeling, reaching, lifting, grasping,

repetitive hand and arm motion.

UNUSUAL DEMANDS

Ability to be flexible and may be required to attend training, meetings, conferences, and give

tours some of which will occur during the evenings (after work hours) and/or during the

early morning and weekends.

Light travel to venues is often required.

WORK HOURS

The position’s work week is flexible with the minimum hours totaling twenty (20) hours

with a maximum of no more than twenty-nine (29) hours worked during a week. Oftentimes,

the hours required of this person can be during evenings and weekends.

With flexibility to be modified to accommodate training, meetings, conferences, and tours.

This position is a part-time position with no benefits.

This position is a renewable grant funded position over the course of four years of the term

of the grant.

FLSA STATUS:

Non-Exempt

Recruitment & Retention Coordinator...Recruitment & Retention Coordinator WESTMINSTER FIRE ENGINE...

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