Recruitment, Training, Retention
description
Transcript of Recruitment, Training, Retention
COMMUNITY DEVELOPMENT COMMISSION OF THE COUNTY OF LOS ANGELES
2 Coral Circle, Monterey Park, CA 91755 (323) 890-7001 www.lacdc.org
Background - Los Angeles Urban County
Largest Urban County Program at $29.6M
Staffing – Currently at 42 staff for program administration down from a high of 60 in 2003-04.
Function like a state program with 42 small cities and 5 Supervisor’s Districts
Subrecipient management is our main thrust
“All’s Fair in Love, War and Recruitment”
Recruit “happy people” to avoid the PITA
People will be people so depersonalize it
A “happy” with CDBG/HOME experience is the ultimate!
Next best is someone with other federal or state grant experience – Section 8, CSBG.
Where to Hunt?
Poach from thy neighbor! Network through trainings, meetings,
etc. Maintain contacts with previous staff Even HUD is fair game! Maximize your advertising buck and use
the technology
What’s in Your Bait Box?
Can you out-bid your competitors with salary and benefits?
If not, focus on flexible work schedules, part-time work, 9/80 or 4/10 plans, casual dress, free parking etc.
Potluck Quotient – sell your culture and try to emulate that in the interview.
Keeper or Throw Back?
Maximize info collection – at least 2 interviews, supplemental questionnaire, reference checks, writing exercise
“Happy” Factors – good eye contact, sense of humor, comfort level, good communication skills
Beyond minimum qualification thresholds
“Uh-ohs” will be amplified on the job
Training- It’s an investment!
Start with a strong performance plan ID essential job functions and weights Include measureable objectives Review with new employee, quarterly for first
year Strong and knowledgeable supervisor – if they
need training get it! Current unit procedures manuals – ease your
training.
Training (cont’d) Peer to peer with several if possible
To acquire different perspectives Strengthen the peer trainer Cross train with in-house specialists in labor
compliance, relocation, financial Use staff meetings for case studies from
field External training – NCDA’s CDBG Basics
course, HUD, Nat’l Development Council, for profit training, online courses.
Retention – more than just about the money But sometimes it is…
Keep salaries/benefits current through regular compensation reviews
Have clear jobs classifications and associated salary levels
Defined levels of responsibility within classification
Regular staff evaluations with goal setting for advancement
Retention (cont’d) Effective discipline = morale
maintenance Safety net – support within team
and at relevant levels of management…”open door
Practice employee recognition At staff meetings Employee achievement
award/certificate Team recognition Thank you lunches
Retention (cont’) Provide opportunities for
creativity/learning Objective oriented management – give
parameters and let staff solve the problem
Create ownership through committee participation, strategic planning
Provide cross training and special assignments
Happy Happy Hunting!.....Hunting!.....Questions?Questions?
We Build We Build Better Lives & Better Lives &
Better Better NeighborhoodsNeighborhoods