Recruitment, Training, Retention

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COMMUNITY DEVELOPMENT COMMISSION OF THE COUNTY OF LOS ANGELES 2 Coral Circle, Monterey Park, CA 91755 (323) 890-7001 www.lacdc.org

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COMMUNITY DEVELOPMENT COMMISSION OF THE COUNTY OF LOS ANGELES 2 Coral Circle, Monterey Park, CA 91755 (323) 890-7001 www.lacdc.org. Recruitment, Training, Retention. Background - Los Angeles Urban County. Largest Urban County Program at $29.6M - PowerPoint PPT Presentation

Transcript of Recruitment, Training, Retention

Page 1: Recruitment, Training, Retention

COMMUNITY DEVELOPMENT COMMISSION OF THE COUNTY OF LOS ANGELES

2 Coral Circle, Monterey Park, CA 91755 (323) 890-7001 www.lacdc.org

Page 2: Recruitment, Training, Retention

Background - Los Angeles Urban County

Largest Urban County Program at $29.6M

Staffing – Currently at 42 staff for program administration down from a high of 60 in 2003-04.

Function like a state program with 42 small cities and 5 Supervisor’s Districts

Subrecipient management is our main thrust

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“All’s Fair in Love, War and Recruitment”

Recruit “happy people” to avoid the PITA

People will be people so depersonalize it

A “happy” with CDBG/HOME experience is the ultimate!

Next best is someone with other federal or state grant experience – Section 8, CSBG.

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Where to Hunt?

Poach from thy neighbor! Network through trainings, meetings,

etc. Maintain contacts with previous staff Even HUD is fair game! Maximize your advertising buck and use

the technology

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What’s in Your Bait Box?

Can you out-bid your competitors with salary and benefits?

If not, focus on flexible work schedules, part-time work, 9/80 or 4/10 plans, casual dress, free parking etc.

Potluck Quotient – sell your culture and try to emulate that in the interview.

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Keeper or Throw Back?

Maximize info collection – at least 2 interviews, supplemental questionnaire, reference checks, writing exercise

“Happy” Factors – good eye contact, sense of humor, comfort level, good communication skills

Beyond minimum qualification thresholds

“Uh-ohs” will be amplified on the job

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Training- It’s an investment!

Start with a strong performance plan ID essential job functions and weights Include measureable objectives Review with new employee, quarterly for first

year Strong and knowledgeable supervisor – if they

need training get it! Current unit procedures manuals – ease your

training.

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Training (cont’d) Peer to peer with several if possible

To acquire different perspectives Strengthen the peer trainer Cross train with in-house specialists in labor

compliance, relocation, financial Use staff meetings for case studies from

field External training – NCDA’s CDBG Basics

course, HUD, Nat’l Development Council, for profit training, online courses.

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Retention – more than just about the money But sometimes it is…

Keep salaries/benefits current through regular compensation reviews

Have clear jobs classifications and associated salary levels

Defined levels of responsibility within classification

Regular staff evaluations with goal setting for advancement

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Retention (cont’d) Effective discipline = morale

maintenance Safety net – support within team

and at relevant levels of management…”open door

Practice employee recognition At staff meetings Employee achievement

award/certificate Team recognition Thank you lunches

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Retention (cont’) Provide opportunities for

creativity/learning Objective oriented management – give

parameters and let staff solve the problem

Create ownership through committee participation, strategic planning

Provide cross training and special assignments

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Happy Happy Hunting!.....Hunting!.....Questions?Questions?

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