Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1....

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Rebuilding INSPIRE together with the High Energy Physics community Stella Christodoulaki INSPIRE Product Manager at CERN

Transcript of Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1....

Page 1: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

RebuildingINSPIREtogether withtheHighEnergyPhysicscommunity

StellaChristodoulakiINSPIREProductManageratCERN

Page 2: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking
Page 3: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

INSPIREhistory (fromSPIREStoINSPIRE)

1968• SPIRESrunbySLACasadatabaseofparticlephysicsliterature

1991• FirstwebsiteinNorthAmerica

2007• SPIRESbecomesINSPIRE

Page 4: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

Currentchallenges &Solutions

Technologyisaging

Hardtomaintain

Decreasingresources

Modernandscalabletechnology

Easiertointroducenewfeatures

Opportunitytoreviewcurrentpractices

New platform

Page 5: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

Ourbiggestchallenge:ChangeaversionChangeaversionisthenegative short-termreactiontochanges inaproductorservice.

Page 6: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

Image credit: https://xkcd.com/1172/

Page 7: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

Ourbiggestchallenge:ChangeaversionChangeaversionisthenegative short-termreactiontochangesinaproductorservice.

Reasonswhyusershatechange:

● Relearning● Productivitydrop● Legacylove

Page 8: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

Changeaversionisunavoidable

Neutralreaction

Positivereaction

Negativereaction

+Satisfaction-

Time

ProductChange

Page 9: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

Howtoreducechangeaversion?

Includeusersineverystepoftherebuildingoftheplatform

1. Knowyourusers

2. Testyourmockups

3. CreateanMVP

Page 10: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

1.Knowyourusers

From “Talking to Humans.” Image credit: Tom Fishburne

Page 11: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

1.Knowyourusers

WeareNOT ourusers

Page 12: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

Howdoyoulearnmoreaboutyourusers?Don’taskuserswhattheywant.Observethemusingyoursystem.

Image credit: blog.templatemonster.com

Page 13: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking
Page 14: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking
Page 15: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

2.Testyourmockups

Page 16: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

Time When Bug is Found

🐛C

ost t

o Fi

x a

Bug

🐛🐛

Page 17: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

3.CreateanMVPAMinimumViableProduct(MVP)isaproductwithjustenoughfeaturestosatisfyearlyusersandtoprovidefeedback forfutureproductdevelopment.

ThegoalofanMVPistolearn.

Image credit: sparksolutions.co

Page 18: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking
Page 19: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

Userfeedback“Itsintuitive,andalltheinformationisvisibleatasingleglance.”“GreatimprovementinfunctionalityoverHEPNames;thankyou!”

“Publicationsloadtooquickly,causingonetooftennotnoticethepagechange”

Page 20: Rebuilding INSPIRE CHEP2019 · Include users in every step of the rebuilding of the platform 1. Know your users 2. Test your mockups 3. Create an MVP. 1. Know your users From “Talking

Sendusyourfeedback!

● Visithttp://beta.inspirehep.net andletusknowwhatyouthink!