Readers Are Not Free Riders Presentation
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Transcript of Readers Are Not Free Riders Presentation
The “Free-Rider Problem”2
2/12/2010Readers are Not Free Riders – CSCW ‘10 – Savannah, Georgia
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Summary
Readers are NOT (necessarily) free-riders because:1. They may have incomplete information about how Wikipedia
operates
2. As an audience they can enhance others’ motivations
3. Reading is a form of legitimate peripheral participation
Wikipedia Knowledge and Participation Survey1. What do people know about how Wikipedia operates?
2. How do people use, participate in Wikipedia?
Implications & Conclusion
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Readers are Not Free Riders – CSCW ‘10 – Savannah, Georgia
Wikipedia Users: Who Has Been Studied?
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Readers are Not Free Riders – CSCW ‘10 – Savannah, Georgia
Why Study Readers?
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Readers are Not Free Riders – CSCW ‘10 – Savannah, Georgia
Incomplete Operational Information
“You’re new here, aren’t you?!”
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Readers are Not Free Riders – CSCW ‘10 – Savannah, Georgia
Without an Audience, There’s No Show7
Readers are Not Free Riders – CSCW ‘10 – Savannah, Georgia 2/12/2010
Reading as Legitimate Peripheral Participation8
Readers are Not Free Riders – CSCW ‘10 – Savannah, Georgia 2/12/2010
Operational Information and Participation Survey
Operational information as a lens on the manner in which readers participate on Wikipedia.
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Readers are Not Free Riders – CSCW ‘10 – Savannah, Georgia 2/12/2010
165 Participants Recruited at Berkeley after un-related lab
experiments 57% Female Average age of 22 Two question types:
1. Frequency of reading and editing a variety of content
2. Operational information quiz
Wikipedia Knowledge Survey Results
Question (Topic Area) % CorrectAnyone can add a Wikipedia page on any topic. (Capabilities) 57.0%
Wikipedia pages on some topics may be locked for editing. (Restrictions) 54.6%
An administrator on Wikipedia has which of the following powers? (Power Structures) 37.0%
Wikipedia cannot keep track of my edits when I’m not signed-in to my account. (Authorship) 32.7%
On average, how many people visit Wikipedia each week? (Audience) 23.0%
How far back in the edit history of a Wikipedia article is it possible to browse? (Capabilities) 20.6%
You must create an account in order to edit or create content on Wikipedia. (Restrictions) 18.2%
Automated computer programs called ‘bots’ can make changes to Wikipedia articles.
(Authorship)13.9%
Wikipedia encourages scholars to post original research on the site. (Standards) 10.3%
How are administrators chosen on Wikipedia? (Policies) 3.6%
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Readers are Not Free Riders – CSCW ‘10 – Savannah, Georgia 2/12/2010
Knowledge / Participation Relationships
Frequency of Participation (by type)
Operational InformationSurvey Question
ArticleRead
ArticleEdit
TalkRead
“…pages on some topics may belocked for editing.”
Incorrect 2.9(.35)** 1.2(.44)***
Correct 3.4 1.6
“…cannot keep track of my edits when I’m not signed-in…”
Incorrect 3.0(.45)***
Correct 3.5
“How far back in the edit history… is it possible to browse?”
Incorrect 1.1(.58)* 1.3(.67)***
Correct 1.3 1.6
“You must create an account in order to edit…”
Incorrect 1.1(.83)***
Correct 1.4
“Automated computer programs can make changes to articles…”
Incorrect 1.3(.76)*
Correct 1.9
“Wikipedia encourages scholars to post original research…”
Incorrect 1.3(1.16)**
Correct 2.0
“Administrators have which of the following powers?”
Incorrect 1.3(.39)*
Correct 1.6*p <=.1, **p <= .05, ***p <= .01, Cohen’s d effect size in parentheses, Frequency Scale: 1 = “Never”, 6 = “Several Times a Day”
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Readers are Not Free Riders – CSCW ‘10 – Savannah, Georgia 2/12/2010
Implications
Change the way we think of free-riding on Wikipedia, beyond.
What users know / do not know about how Wikipedia works can provide a window into their participation.
Focus on the progression of participation
Identify the information and usage patterns that could signify important transitions in participation
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Readers are Not Free Riders – CSCW ‘10 – Savannah, Georgia 2/12/2010
Thanks!
Questions? Comments? Contact us:
{jantin, coye}@ischool.berkeley.edu
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