Ragesh Nair R Mobile: +44 - 07404140793  : RN1310@GMAIL.COM

OBJECTIVE

Looking for a challenging and intellectually stimulating position which would enable me to leverage on my past learning experiences in a productive and efficient manner and to work in an environment that breeds creativity and inventiveness.

Professional Profile

I have more than 9.5 years of experience in Software Testing and Quality Assurance on a wide range of desktop products and web based applications.

MCA with experience in Software Testing, Agile Methodology (Scrum), Waterfall model and V model of software development.

Onsite experience for UAT testing, understanding the requirement for project and giving the demo to the client. Involved with the team in production deployment activities and testing activities.

ISTQB Foundation level Certified Tester. Having extensive knowledge in gaming, publishing, digital media, retail, accounting domains.

Having good experience in people management, assigning task, monitoring the team and helping in issues to closure.

Preparing the status reports for higher management which includes bug status, individual performance, testing of various projects

Involved in taking interviews and ramping up the new joiners. Involved in database Migration testing which involves data validation through SQL queries. Extensively knowledge of the Functionality, System, Integration, Regression, Exploratory

testing, REST API testing, SOAP UI Testing,Mobile Apps testing on iOS, Retesting, Sanity Testing and client servicing with sound knowledge of SDLC & STLC.

Extensive experience in Black Box Testing techniques like Boundary Value Analysis, Equivalence Class partitioning, Decision table.

Experience in preparing the Test Scenarios, release notes and UAT Scenarios Involved in various innovative ideas which are later turned into a part of the applications that

are been developed with the organization. Well versed and experienced in writing Test Plans, Test Cases, Test Execution and defect

Reporting. Excellent analytical, oral, written, and presentation skills. Excellent Problem solving skills with a strong technical background. Involved in Quality Assurance process of the Project (worked as a Project Quality Analyst

and DPA) and various process implementation within the organization level. Involved in Risk Analysis, Mitigation plans of the project for testing. Involved in the performing the Impact Analysis when requirement changes related to the

existing application comes into role. Involved in rolling out the testing process for new projects. Involved in estimation for various Sprints while working for agile methodology. Involved in allocation of different task during the Sprint Planning.

Experience Details

Aristocrat Technologies from December 2010 to May 2016 as Senior Team/Technical Lead

HCL Technologies from October 2008 to December 2010 as Senior Testing Engineer Linkedge Software Solutions Pvt. Ltd. from 19th November 2007 to 3rd October 2008 as

Software Testing Engineer. IBM from September 2006 to November 2007 as Specialist Technical Support

Technical Expertise Operating system Windows 7,Macintosh,Server 2012Databases Sybase, SQL Server 2012, MySQLTesting Tool TFS 2013, Team Track, JIRA, Confluence,Jenkins, REST API, SOAP UIOther Tools PMSMART, Promise New, PVCS, SVN, Share Point

Professional Experience

Work Profile at Aristocrat Technologies December 2010 to May 2016

I was working as Senior Tech Lead over here since last 5 and half years. The domain was related to casino gaming. Worked in various projects in the Casino Management System (Oasis 360) and became the SME for almost all the application which are used for various task in a Casino. The Casino Management systems is ERP suite of 40 applications, each application is used for carrying out particular task/process in the casino. All these application are developed in .Net or Java with MYSQL and SQL Server 2012 as the database. It follows a three level architecture .The casino management system had various projects starting from patron enrollment to jackpot processing and accounting of the Casino. There are many application which interacted with Electronic Gaming Machines. My roles and responsibilities

In Aristocrat Technologies we were using the Agile Methodology of development. We used the scrum method were we followed the sprints of 4 weeks.

I was involved in the grooming session for requirement analysis – understand the requirements, involved in estimations and decide what approach should be taken for finding out solutions.

Keeping eye on the burn down chart throughout the sprint, giving the demo to the product managers at the end of the sprint come out with conclusion related to completion of the sprint.

Played the role of scrum master on various occasions. Coordinating with stake holders to get the environment ready for testing. Involved as an

individual contributor in preparing the testing environment. Leading the team, assigning the task to team, tracking the status of project, preparing the

daily status report for the higher management. Testing – Preparation of deliverables like System Test Plan, Test cases in TFS 2013 and

Microsoft Test Manger, UAT Scenarios and Release Notes. Execution of test cases analyzing the test cases which are getting failed to get the proper

scenarios and getting the root cause for the issue.

Involved in reviewing the work done by juniors like reviewing the test cases written, scenarios identified for the testing.

Maintaining the defects in the TFS 2013, prioritizing the defects, taking decision related to build acceptability after performing the smoke/sanity testing.

Successful and efficient collaboration with Engineers, Business Analysts, Functional Analysts, Subject Matter Experts, Architects and Product Management related to the project.

Involved in performing database testing, Regression testing, System testing, and integration testing.

Coordination with Onsite Team and Client giving the Demo to the clients. Maintaining the Query Tracking sheet, preparing the Status reports, identifying the risks

while testing. Involved in the Root Cause Analysis for the defects after each sprint and coming up with

preventive methods to reduce similar defects in future. Executing the Testing Scripts in QTP and analyzing the results with the juniors. Was involved with the recruitment team in hiring for the organization. Involved in the ramp

up programs for new joiners. Involved in the performance evaluation of resources assigned to me by conducting regular

one to one and regular feedbacks.

Project: Oasis 360-SuperPlaymate

Super-PlayMate is the player tracking module for Oasis 360. Super-PlayMate provides casino marketing personnel with various information tools for managing and analyzing important player and group information. Super-PlayMate enables casinos to track, promote, and reward player gaming activity. Players can earn points and comp dollars based on actual slot and pit game play. Casino-defined formulas determine how much game play is required for a player to accumulate points and/or comp dollars. Super-PlayMate tracks the points and comp dollars as they are earned and redeemed. Players may also be awarded bonus points for promotions using the BonusPoints Promotions program.

Project: Oasis 360-FloorLogix Manager Oasis FloorLogix Manager is an enhanced user interface to the casino floor. The interface maximizes user interaction with key network components on the gaming network. It helps to monitor the customer interactions with the sentinel and back of house accounting and analysis. This application is used to monitor the status of all floors EGM’s, monitor EGM meter values. Provides the facility to lock the entire floor, flash downloading and scheduling. This solution includes firmware, hardware and software to provide a seamless communication flow of activity and information. This application also delivers additional excitement and entertainment value to casino players as well.

Project: Oasis – SpeedMedia

SpeedMedia is application that supports scheduling triggering various kinds of bonusing events, helps downloading different campaigns on to the slot machines and Electronic Gaming Machines. It also helps in enabling casinos to track, promote, and reward player gaming activity. Players can earn points and comp dollars based on actual slot. Casino-defined formulas determine how events much game play is required for a player to accumulate points and/or comp dollars.

Project: Oasis – Onelink

This is Java based web application on a Linux platform which help the casino to schedule external bonuses in the form of Jackpot on Electronics Gaming Machines. This also helps to display various kind of audio/videos on the different kind of signage that are displayed within the casino. This application is integrated with other vendor Electronic gaming Machines apart from Aristocrat Machines. This machine is also used to control the progressive jackpots

Project: Oasis- Drinks on Tap

This is mobile application which is the part of the Oasis 360 Casino Management system which is used to process the drink request send from the Electronic Gaming Machine. This app is supported on iPad and iPhone. This app is used to track the stages of a drink starting from preparation to delivery to the requestor. This uses the concept for Web API’s which is developed in .Net.

Previous Company:-HCL Technologies October 2008 to December 2010

Project: PCS- Curriculum to PIMS

The Publishing Control System is a distributed business system supporting the information needs of Marketing, Editorial, Art & Design, Production, Manufacturing and Business Management. PCS contains applications that automate various stages of publishing business flow. Curriculum to PIMS is mainly used by the production group and tracks the details in the production process for K-12 divisions.

Client : Pearson Role: Senior Test Engineer Environment: WIN XP, Macintosh Testing Tools: Manual Testing,Load Runner for Performance. Browser: Microsoft Internet Explorer 6.x, 7.x, Safari Team Size: 03

Responsibilities: Requirement Analysis – Understanding functional and business requirements. Team Handling - Task assignment to resources. Testing – Preparation of deliverables like System Test Plan, Test cases, UAT Scenarios and

Release Notes. Maintaining the defects in company used tool. Coordination with Onsite Team and Client.

Maintaining the Query Tracking sheet, preparing the Status reports, identifying the risks while testing.

Involved in giving the Demo to the users and the client.

Project: PCS- Production Support: Pearson Learning Solution October 2008 – January 2010

The Publishing Control System is a distributed business system supporting the information needs of Marketing, Editorial, Art & Design, Production, Manufacturing and Business Management. PCS contains applications that automate various stages of publishing business flow. PLS is a customize book application used by Pearson publisher for the short span of time Book Launch in the market. PLS mainly involves publishing a customized book which contains the information (chapters and contents) of other book with the approval process for the same.

Client : Pearson Role: Senior Test Engineer Environment: WIN XP, Macintosh Testing Tools: Manual Testing Browser: Microsoft Internet Explorer 6.x, Mozilla Firefox 2.0.0, Safari Team Size: 02

Responsibilities:

Requirement Analysis – Understanding functional and business requirements. Testing – Preparation of deliverables like System Test Plan, Test cases, UAT Scenarios and

Release Notes. Maintaining the defects in company used tool. Coordination with Onsite Team and Client Maintaining the Query Tracking sheet, preparing the Status reports

Project:-PCS – Production Support : Pearson Length Monitoring Tool

Details: The Publishing Control System is a distributed business system that supports the information needs of Marketing, Editorial, Art & Design, Production, Manufacturing and Business Management. PCS contains applications that automate various stages of publishing business flow. Pearson Length Monitoring Tool (PLMT) will help the editors and authors to manage the Length Monitoring during planning and writing of revision of print product. This Pearson Length Monitoring Tool (PLMT) would not only provide real time word count for the chapter being written but also for the entire manuscript and essentially help in the comparison of the targeted word count for different chapters, for which we have to provide a plug-in in Microsoft Word so that user can get total word count, expected word count and original word count.

Client: Pearson Role: Test Engineer Environment: WIN XP, Macintosh Testing Tools: Manual Testing Browser: Microsoft Internet Explorer 6.x, Mozilla Firefox 2.0.0, Safari Team Size: 02

Responsibilities: Requirement Analysis – Understanding functional and business requirements. Testing – Preparation of deliverables like, System Test Plan, Test cases and Release Notes. Maintaining the defects in company used tool. Coordination with Onsite Team and Client

Maintaining the Query Tracking sheet, preparing the Status reports, identifying the risks while testing.

Preparing the Release Notes.

Project:-PCS –Production Information Management System

Details: The Publishing Control System is a distributed business system that supports the information needs of Marketing, Editorial, Art & Design, Production, Manufacturing and Business Management. PCS contains applications that automate various stages of publishing business flow. PIMS is a Planning Application for the production group and tracks the details in the production process. This acts as a big link between the Editorial and the Manufacturing process. The input to this phase is a manuscript turned over by editorial group and the output is a final product ready for manufacturing and marketing.

– Collection of product’s basic Information– Collection of product’s design/manufacturing/ specs

Client: Pearson Role: Test Engineer Environment: WIN XP, Macintosh Testing Tools: Database testing and Manual Testing Browser: Microsoft Internet Explorer 6. Mozilla Firefox 2.0.0, Safari Team Size: 04

Responsibilities: Requirement Analysis – Understanding functional and business requirements. Testing – Preparation of deliverables like System Test Plan, Test cases and Release Notes. Maintaining the defects in company used tool. Coordination with Onsite Team and Client

Previous Company:-Linkedge Software Solutions Pvt. Ltd November 2007 to October 2008

Project:-APO (Apparel Purchase Order)-(Web based Product)

Details: APO is specifically designed for the apparel industry, which consists of core business processes, and transactions that creates and delivers a product or service from concept through development until its end delivery to the customer in the market. It involves efficient handling of the systems, processes and human resources in the aforesaid endeavor and streamlining the process.

Technology: JSP, Struct, Core Java, MS-SQL Client M S Bubble Role: Test Engineer Environment: WIN XP, MS-SQL Server 2000 Web Server: Tomcat 5.0, Web logic 8.1 Testing Tools: Database Testing and Manual Testing Browser: Microsoft Internet Explorer 6.x, Netscape 6.2, Mozilla Firefox 2.0.0 Team Size: 05

Project:-Pi (PointInsight 5.1, 5.2) - (Web based Product)

Details: PointInsight™ (Pi) Issue Management System is an enterprise solution tool for anticipating, Issue Tracking and resolving issues. It allows for quick and easy documentation of issues, along with seamless communication and collaboration. PointInsight™ (Pi) Issue Management System brings together stakeholders, along with the requisite corporate policy frameworks and the ability to centrally manage all issues. Pi is a pivotal tool for promoting rapid resolution of issues and problems.

Technology: Java Servlets, Java, MS-SQL 2000 Client: McKensson, ARAMARK, US Role: Test Engineer Environment: WIN XP, MS-SQL Server 2000 Web Server: Tomcat 5.0, Web logic 8.1 Testing Tools: Load Runner and Manual Testing Browser: Microsoft Internet Explorer 6.x, Netscape 6.2, Mozilla Firefox 2.0.0 Team Size: 04

Responsibilities: - In both above projects

Understanding the business requirements and developed test cases to test the complete functionality of the application.

Involved in the Performance Testing and Functionality testing Detecting bugs and classifying them based on the severity. Created and maintained Defect Reports using Company own tool and in Test link. Coordinating with developers for defect analysis and performing Regression Testing. Generating Test Scenarios

Previous Company:-IBM September 2006 to October 2007

I worked there as Specialist Technical Support and was involved in production support of Financial/ Accounting Software (QuickBooks) of Intuit.

Educational Details

M.C.A.(2003-06) from Dr.Hari Singh Gour University, Sagar, M.P. with 80% B.C.A (2000-03) from Dr.Hari Singh Gour University, Sagar, M.P. with 72 % 12th (1999-2000) from C.B.S.E Board, with 62%.

10th (1997-1998) from C.B.S.E Board, with 58%.

Personal Details:

Father’s Name : Mr. P.Raman Nair Visa : Tier 2 Dependent Visa Present Address : 14 B, Mexborough Avenue, LS73EF, Leeds Joining Time : Can join within a week.

Ragesh Nair Raman