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    OTTO VERSAND

    Done by

    Muhammed rafi.H

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    Company History

    Otto Versand (GmbH & Co.) is the world's

    largest mail-order company with subsidiaries

    and affiliates in Europe, Asia, South America,

    and the United States,

    it remains very much a family concern, being

    majority-owned and operated by the Otto

    family.

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    Contd

    Based in Hamburg, Otto Versand's numerouscatalog businesses in 20 countries includeGrattan and Freemans in the United Kingdom,

    3 Suisses in France, and Heine, Schwab, andthe flagship Otto in Germany.

    Otto Versand offers its customers a variety of

    ordering methods, including print and CD-ROM catalogs as well as options via onlineservices and the Internet.

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    The company is also involved in several non-mail-order businesses in Germany, including theActebis Group, a distributor of computers and

    peripherals; Fegro/Selgros GmbH & Co., a cash-and-carry chain offering 50,000 food and nonfooditems; several travel agencies;

    Hanseatic Bank, a 24-branch, full-service regional

    bank; and Hermes, the company's delivery andcustomer service unit which also offers itsservices to third parties

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    Company profile

    Otto (GmbH & Co KG)

    Type ---- Private

    Genre ------ Mail order

    Predecessor ----------Otto Versand

    Headquarters

    Hamburg, Germany

    Key people

    Michael Otto

    Website www.ottogroup.com/

    Year : 1950

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    Bankruptcy

    They were the former owners of Spiegel, Inc.,

    (the parent company of Eddie Bauer and

    former owners of Spiegel catalog), which filed

    for bankruptcy on March 17, 2003.

    On May 25, 2005, Spiegel, Inc., emerged from

    bankruptcy renamed Eddie Bauer Holdings

    and was primarily owned by Commerzbank

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    Individual companies of the Otto

    Group Alba Moda

    Baumarkt Direct

    Baur

    bonprix Crate and Barrel (100%)

    Frankonia

    Freemans Grattan Holdings Freemans

    Grattan

    Kaleidoscope

    Oli

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    Hanseatic Bank

    Hanseatic Versicherungsdienst

    Hansecontrol Hansecontrol-Cert

    Heine

    Hermes Europe

    Hermes-OTTO International

    Kche&Co

    Lascana

    Limango

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    Mid-1970s and Forward: International

    Expansion

    By 1974, the year of the company's 25thanniversary, Otto Versand felt strong enough tobegin a period of international expansion, which

    intensified in the 1980s. The company's first move was into France, where

    it acquired, in 1974, 50 percent of 3 Suisses, thesecond largest mail-order firm in France.

    In 1979, Otto Versand founded Otto B.V., whichgrew to become one of the largest mail-ordercompanies in the Netherlands.

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    Otto Versand formed partnerships with Venca,

    the largest Spanish mail-order company, and

    Austria's 3 Pagen.

    In 1974 Otto Versand acquired an interest in

    Heinrich Heine, a German company

    specializing in luxury clothing and household

    goods. At the same time Otto Versandcontinued to expand within Germany

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    Statistics

    Private Company

    Incorporated: 1949

    Employees: 50,055

    Sales: EURO 14.07 billion (US$15.57 billion)(1999)

    NAIC: 454110 Electronic Shopping and Mail-

    Order Houses;

    421430 Computer and Computer Peripheral

    Equipment and Software Wholesalers;

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    Contd..

    442110 Furniture Stores;

    442299 All Other Home Furnishings Stores;

    452910 Warehouse Clubs and Superstores;492110 Couriers; 522110 Commercial

    Banking; 561510 Travel Agencies

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    Key dates

    1949: Company is founded by Werner Otto.

    1950: The first catalog, featuring 14 pages of

    shoes, is distributed.

    1963: Telephone ordering service is

    introduced.

    1969: The Hanseatic Bank is acquired.

    1972: Hermes Paketschnelldienst, aproprietary delivery service, is launched.

    1981: Michael Otto succeeds his father as

    chairman.

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    1982: U.S. mail-order giant Spiegel is acquired.1984: Ownership of Spiegel is transferred to the Otto

    family.

    1987: Otto Versand becomes the world's largest

    mail-order group.1990: Otto Versand becomes the first mail-order

    company to open an order center in the former East

    Germany.

    1993: Company acquires the largest Italian mail-

    order firm, Postalmarket.

    1995: Company launches e-commerce site

    www.otto.de.

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    Technology

    OTTO - Your online store for fashion, furniture and

    more!

    As one of the first mail-dealer Otto presented in

    1995 its extensive shopping facilities at www.otto.de.Today, the OTTO Online Shop is not only the

    complete catalog range.

    There are over 1 million items, a variety of strong

    brands with more than 1,000 brands attractive,practical services, rewarding actions - in short,

    everything that online shopping makes it an

    experience

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    Advertising Strategies

    1. Customer Profile

    2. Advertising

    3. Best ways to advertise

    4. When to advertise

    5. How much should you spend on advertising

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    Profit

    To increase the commerciality and profitability

    of the Groups existing retail assets is the

    primary focus of all retail teams, whether

    company working in logistics, store

    operations, marketing or any other Retail

    function.

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    Products

    Cotton

    Flowers

    Coffees

    Teas

    Juice & Soft Drinks

    Hot chocolate Fresh fruits

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    Contd

    Dried fruits

    Chocolate & cocoa

    Cakes & brownies

    Biscuits

    Cereals & bars

    Sweets

    Honey

    Wine & spirits

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