Raddon Chart of the Day March 6, 2012
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Transcript of Raddon Chart of the Day March 6, 2012
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayMarch 6, 2012
Top Five Reasons Why Consumers Have Closed a Checking Account in the Last 12 Months
20%
22%
23%
24%
28%
0% 5% 10% 15% 20% 25% 30%
Mistakes on Account
Institution Eliminated/Stopped Offering Free Checking
Difficulty Resolving Problems with Account
Poor Service
Fees on Account Changed
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayMarch 1, 2012
Consumers That Have Closed a CheckingAccount in the Last 12 Months
9%
91%
Closed an Account in the Last 12 Months
Have Not Closed an Account in the Last 12 Months
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayFebruary 28, 2012
Number of Checking Accounts Owned by a Household
53%
32%
15%
0%
10%
20%
30%
40%
50%
60%
One Two Three or More
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayFebruary 23, 2012
Consumers That Have Ever Clicked on Any Company’s Advertising/Promotions/Special
Offers On A Social Networking Website
13%
87%
Have Clicked on an Ad
Have Not Clicked on an Ad
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayFebruary 21, 2012
Consumers That Have Ever “Logged On” or Visited A Social Networking Website
58%54%
17%
10% 9% 8%3%
0%
10%
20%
30%
40%
50%
60%
70%
Any Social Networking
Website
Facebook Linked In Twitter Classmates MySpace Other
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayFebruary 16, 2012
Consumers That Have a Data PlanFor Their Mobile Devices
34%
66%
Have a Data Plan
Do Not Have a Data Plan
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayFebruary 14, 2012
Consumers Use of a Personal FinancialManagement Software Program
13%
85%
2%
Use PFM Software Program
Do Not Use PFM Software Program
Do Not Know
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayFebruary 9, 2012
Online Services Consumers Currently Use
3%
3%
5%
9%
14%
15%
27%
27%
34%
38%
0% 5% 10% 15% 20% 25% 30% 35% 40%
Text Dir. Dep. Alert
Text Fraud Alert
Text Balance Alert
E-Mail Dir. Dep. Alert
E-Mail Balance Alert
E-Mail Fraud Alert
PtoP Payment
Order Checks
Check Imaging
E-Statements
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayFebruary 7, 2012
Financial Activities Consumers Have Performed While Online in the Past Two Years
3%
5%
5%
6%
6%
7%
7%
10%
13%
0% 2% 4% 6% 8% 10% 12% 14%
Opened a CD
Opened a Checking Account
Opened a Loan
Shopped for a CD
Shopped for a Checking Account
Opened a Savings Account
Shopped for a Savings Account
Applied for a Loan
Shopped for a Loan
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayFebruary 1, 2012
Value Consumers Place on a Debit Card Courtesy Pay Service
27%
30%
13%
31%
0%
5%
10%
15%
20%
25%
30%
35%
Extremely Valuable Somewhat Valuable Not Very Valuable Not at All Valuable
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayJanuary 19, 2012
Acceptable Changes For Future Debit Card Use
31%
47%
32%
1%
1%
2%
2%
4%
0% 10% 20% 30% 40% 50%
Do Not Use a Debit Card
None of the Above – Would Look for Another Provider without Charges
None of the Above – Would Stop Using My Debit Card
Purchase Limit of $50 per Use
Yearly Fee
Monthly Charge
Purchase Limit of $100 per Use
Small Fee Charged per Each Use
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayJanuary 17, 2012
Consumers’ That Have Had a Debit CardPurchase Denied In the Last Six Months
4%
96%
Have Had a Debit Card Purchase Denied
Have Not Had a Debit Card Purchase Denied
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayJanuary 12, 2012
Consumers’ Likelihood to Usea Smart ATM to Deposit Funds
15%
11%
25%24%
25%
0%
5%
10%
15%
20%
25%
30%
Extremely Likely Very Likely Somewhat Likely Not Very Likely Not at All Likely
Total
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayJanuary 10, 2012
Reasons Why Consumers Will NotUse an ATM to Deposit Funds
4%
15%
21%
23%
58%
0% 10% 20% 30% 40% 50% 60% 70%
There Are No ATMs Convenient for Me to Use
I Don’t Trust ATMs – I Worry about Mistakes
No Need – I Don’t Get Any Non-Payroll Checks
I Never Use ATMs
I Prefer Dealing Directly with a Teller When Depositing Funds
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayJanuary 6, 2012
Consumers That Have Deposited Funds Into an ATM
33%
67%
Have Deposited Funds into an ATM Have Not Deposited Funds into an ATM
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
Source: Raddon Financial Group, National Consumer Research – Fall 2011
Raddon Chart of the DayJanuary 4, 2012
Consumers Remote Deposit Capture Use andLikelihood to Use Such a Service
4%6%
8%
17%
28%
37%
0%
5%
10%
15%
20%
25%
30%
35%
40%
Currently Use Extremely Likely
Very Likely Somewhat Likely
Not Very Likely
Not at All Likely