RAD Leaflet
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• British Sign Language /English Interpreters • Deaf Interpreters • Lipspeakers • Speech to Text Reporters RAD Interpreting
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Transcript of RAD Leaflet
When you book a Communication Professional through us, you will receive a high quality service and an appropriately trained and experienced professional.
Our Quality Assurance policy is available on request and explains how we maintain and improve our standards. So that we can continue to provide a high quality service, we have the following in place:
• Feedback on all aspects of our service: by post, online, in person, via webcam and MSN (Instant Messenger)
• Regular monitoring, observation and evaluation of all staff interpreters
• Regular supervision from a more experienced interpreter for all staff interpreters
• Annual appraisals and access to an excellent CPD training programme for all staff interpreters
• Mentoring, monitoring and evaluation of freelance Communication Professionals
• Internal complaints procedure
• Consultation with the Deaf community
• Consultation with our freelance Communication Professionals
• Regular review meetings with regular clients
• Regular review meetings and contract information sessions with contracting organisations
• British Sign Language /English Interpreters
• Deaf Interpreters• Lipspeakers • Speech to Text
Reporters
RAD Interpreting
We are committed to making sure that Deaf people have access to communication support at all times of the day and night. We operate an Emergency out of hours service (24 hours):
Voice / SMS 07974 325 563
RAD Interpreting | Communicating with Deaf people
Providing a quality service Emergency service
Contact details
RAD Interpreting Freepost RRBK-GRLG-AGEZCentury House South, Riverside Office Centre, North Station Road, Colchester, Essex, CO1 1RE
Voice 0845 688 2626Text phone 0845 688 2628Fax 0845 688 2627SMS 07974 325 563 (24 hour emergency service)Email [email protected] MSN [email protected] www.royaldeaf.org.uk
Patron: Her Majesty The QueenFounded 1841Registered Charity No. 1081949Company registered in England No. 3973353
Printed on 100% recycled paper
PRIN
TED ON RECYCLED PAPER • PRINTED ON RECYCLED P
APE
R •
When you book a Communication Professional through us, you will receive a high quality service and an appropriately trained and experienced professional.
Our Quality Assurance policy is available on request and explains how we maintain and improve our standards. So that we can continue to provide a high quality service, we have the following in place:
• Feedback on all aspects of our service: by post, online, in person, via webcam and MSN (Instant Messenger)
• Regular monitoring, observation and evaluation of all staff interpreters
• Regular supervision from a more experienced interpreter for all staff interpreters
• Annual appraisals and access to an excellent CPD training programme for all staff interpreters
• Mentoring, monitoring and evaluation of freelance Communication Professionals
• Internal complaints procedure
• Consultation with the Deaf community
• Consultation with our freelance Communication Professionals
• Regular review meetings with regular clients
• Regular review meetings and contract information sessions with contracting organisations
• British Sign Language /English Interpreters
• Deaf Interpreters• Lipspeakers • Speech to Text
Reporters
RAD Interpreting
We are committed to making sure that Deaf people have access to communication support at all times of the day and night. We operate an Emergency out of hours service (24 hours):
Voice / SMS 07974 325 563
RAD Interpreting | Communicating with Deaf people
Providing a quality service Emergency service
Contact details
RAD Interpreting Freepost RRBK-GRLG-AGEZCentury House South, Riverside Office Centre, North Station Road, Colchester, Essex, CO1 1RE
Voice 0845 688 2626Text phone 0845 688 2628Fax 0845 688 2627SMS 07974 325 563 (24 hour emergency service)Email [email protected] MSN [email protected] www.royaldeaf.org.uk
Patron: Her Majesty The QueenFounded 1841Registered Charity No. 1081949Company registered in England No. 3973353
Printed on 100% recycled paper
PRIN
TED ON RECYCLED PAPER • PRINTED ON RECYCLED P
APE
R •
RAD Interpreting offers a high quality, professional and competitively priced service.
Respecting client choice, we are highly experienced in providing Communication Professionals for all Deaf people:
• British Sign Language/English Interpreters • Deaf Interpreters• Lipspeakers • Speech to Text Reporters (STTRs) • Note-Takers• Deafblind Interpreters working with Deafblind
Manual, visual frame, hands-on and Social Haptic communication
Our staff team consists of experienced and professional interpreters and booking co-ordinators.
Founded in 1841, the Royal Association for Deaf people promotes equality for Deaf people through the provision of accessible services:
Interpreting
Advice, Advocacy and Employment
Children, Youth and Families
Deaf Law Centre
Health and Social Care
Deaf Culture and Community
About RAD
What does RAD Interpreting do?Our Communication Professionals
Our services
We provide experienced and appropriately trained Communication Professionals for a wide variety of settings including: • Community • Health and social services• Conferences, training courses and work
related assignments • Crown, Magistrates, County and Family Courts• Child protection• Protection of vulnerable adults
One of the largest employers of interpreters in the UK, the RAD interpreting staff team is enhanced by a pool of experienced freelance Communication Professionals.
Using only professionals registered with NRCPD (National Register of Communication Professionals working with Deaf and Deafblind people), we are able to assure that every Communication Professional provided by us is subject to professional codes of conduct, complaints procedures and is in receipt of a current Enhanced Criminal Record Bureau check.
In addition to an excellent in-house Continuing Professional Development (CPD) programme, our staff interpreters receive regular supervisions from a more senior interpreter and are subject to annual observations from an independent qualified assessor.
When you book a Communication Professional through us, you will receive a high quality service and an appropriately trained and experienced professional.
Our Quality Assurance policy is available on request and explains how we maintain and improve our standards. So that we can continue to provide a high quality service, we have the following in place:
• Feedback on all aspects of our service: by post, online, in person, via webcam and MSN (Instant Messenger)
• Regular monitoring, observation and evaluation of all staff interpreters
• Regular supervision from a more experienced interpreter for all staff interpreters
• Annual appraisals and access to an excellent CPD training programme for all staff interpreters
• Mentoring, monitoring and evaluation of freelance Communication Professionals
• Internal complaints procedure
• Consultation with the Deaf community
• Consultation with our freelance Communication Professionals
• Regular review meetings with regular clients
• Regular review meetings and contract information sessions with contracting organisations
• British Sign Language /English Interpreters
• Deaf Interpreters• Lipspeakers • Speech to Text
Reporters
RAD Interpreting
We are committed to making sure that Deaf people have access to communication support at all times of the day and night. We operate an Emergency out of hours service (24 hours):
Voice / SMS 07974 325 563
RAD Interpreting | Communicating with Deaf people
Providing a quality service Emergency service
Contact details
RAD Interpreting Freepost RRBK-GRLG-AGEZCentury House South, Riverside Office Centre, North Station Road, Colchester, Essex, CO1 1RE
Voice 0845 688 2626Text phone 0845 688 2628Fax 0845 688 2627SMS 07974 325 563 (24 hour emergency service)Email [email protected] MSN [email protected] www.royaldeaf.org.uk
Patron: Her Majesty The QueenFounded 1841Registered Charity No. 1081949Company registered in England No. 3973353
Printed on 100% recycled paper
PRIN
TED ON RECYCLED PAPER • PRINTED ON RECYCLED P
APE
R •
