READINESS COORDINATOR NETWORK

October 23, 2014

AGENDA

Status of MIS / EBT Implementation Change Management – Preparing WIC

Families WIC card art

User Acceptance Testing – Testers/Super Users

Detailed Roll-Out Schedule

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STATUS OF IMPLEMENTATIONCERES

Ciber (Ceres contractor) and Xerox (eWIC contractor) are preparing to do “contractor to contractor testing” – connections and messages

IT personnel working with contractors on security, network, etc issues

WIC Central staff still finalizing configurations (set up) of Ceres

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STATUS OF IMPLEMENTATIONEBT

Retailer Readiness Work Group at WIC Central created work plan to carry out:

2015 Retailer Authorization – new agreements, site visits, training. (Thanks for “new” store recommendations.)

Certification of retailer eWIC Readiness

Retailer Handbooks, eWIC decals and posters

Xerox making personal contacts with all current and potential retailers – Xerox reports strong support

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CHANGE MANAGEMENT: PREPARING WIC FAMILIES

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These are the WIC CARD options that families will be asked about for the next few weeks.

Copies of this survey and stacks of sample cards will be sent to DOs next week.

USER ACCEPTANCE TESTERS

Before we accept Ceres for production, we need to make sure it works as it is supposed to.

Testers will get 1 week of training & then spend 3 weeks trying out all of the features.

Benefits of being a tester Sneak preview! Early hands on experience! A chance to identify potential enhancements &

improvements (to be submitted later on) Winter “staycation” in beautiful downtown

Burlington!

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Participate in your district’s rollout training During rollout, super users will not have

special assignments – central office staff will be on hand to help answer questions

After rollout, super users will support staff in their own district by:

Answering basic questions about how to use Ceres Keeping track of the most common questions so we

can identify general need for added training Referring questions you can’t answer to central

office for follow up

SUPER USER RESPONSIBILITIES

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Order Month/Year Local Agency

Pilot May 2015 Rutland

2 October 2015 Bennington

3 October 2015 Springfield

4 November 2015 Brattleboro

5 November 2015 White River

6 December 2015 St. Johnsbury

7 January 2016 Newport

8 January 2016 Morrisville

9 February 2016 St. Albans

10 February 2016 Burlington

11 March 2016 Barre

12 March 2016 Middlebury

ROLL OUT – THE TENTATIVE SCHEDULE

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Ceres eWIC Clinic Readiness

Nov Contractor tests

Retailer integration Rutland planning

Dec Set up for UAT

Retailer integration Rutland planning

Jan UAT Distrib stand-besidesRutland authorizations

Rutland prep

Feb UAT Rutland/chain authorizations

Rutland prepOct RO planning

Mar UAT Rutland/chain certifications

Rutland & Oct RO prepNov RO planning

Apr Set up for pilot

Non-R authorizations

Rutland & Oct-Nov RO prepDec RO planning

May Set up for pilot

Non-R authorizations

Rutland & Oct-Dec prepJan RO planning

IMPLEMENTATION SCHEDULEWHAT’S HAPPENING NEXT?

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NEXT RCN MEETING: OCTOBER 23 12:30 PM-1:30 PM

If you will miss the meeting, please review the meeting materials and contact us with any questions and suggestions http://

healthvermont.gov/wic/ReadinessCoordinatorNetwork.aspx Lynne Bortree lynne.bortree@state.vt.us Jeanne Keller jkeller@keller-fuller.com

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