APPENDIX- Ia

QUESTIONNAIRE FOR

THE MANUFACTURERS/ EXPORTERS OF METAL ART WORK IN MORADABAD

Serial number: Date:

1. General Information

1.1- Name ofthe unit .................................................................................. . 1.2 Address ............................................................................................ .

Telephone: . .. . . . . . . . . . ... . . . . . . Fax:..................... E-mail. ........................ . 1.3 Year of Establishment. ........................................................................... . 1.4 Are you registered with DIC as a SSI unit? 0 Yes 0 No 1.5 Are you registered under Factories Act as a factory? 0 Yes 0 No 1.6 Are you registered as an EOU? 0 Yes 0 No 1.7 Are you a member of any one of the following?

0 BA WMA 0 EPCH 0 Any other ....................................... . 2. About the Entrepreneur

2.1 N arne of the Entrepreneur ...................................................................... . 2.2 Qualification of the Entrepreneur ............................................................. . 2.3 Do you have any previous experience in this industry? 0 Yes 0 No

0 As a worker in another unit 0 as a partner in some other unit 2.4 Since when is your family settled in Moradabad

0 Before the Partition 0 Since Partition 0 Since last ten years or less 2.5 Are any other members ofyour family working in this unit? 0 Yes........ 0 No 2.6 Are any other members ofyour family working in other units of this industry in Moradabad?

0 Yes................. DNa 3. Economic Information

3.1 Approximate Total Turnover (200 1-02) 3.2 Approximate profits (2001-02) .

Rs ............ Lachs. Rs ............. Lacks

3.3 Value ofthe Exports (2001-02) Rs .............. Lacks 3.4 Indicate the trends in the following in your unit in last five years

(a) Value of turnover 0 (+) (b) Value of exports 0 ( +) (c) Profits 0 (+) (d) Rate of profit 0 ( +) (e) Exports as% oftotal turnover 0 (+)

4. Labour Force

0 (=) 0 (=) 0 (=) 0 (=) 0 (=)

0 (-) 0 (-) 0 (-) 0 (-) 0 (-)

4.1 Please give following information about the numbers and earnings of your workers

Workers Number Trend in Last Monthly Trend in Last Type Five Years Earning Five Years

M F T (+) (=) (-) (+) (=) (-) Permanent 0 0 0 0 0 0

Daily Wage 0 0 0 0 0 0

Piece Rate 0 0 0 0 0 0

402

4.2 Do majority of your workers belong to Moradabad and neighboring areas? DYes DNo

5. Technological Capabilities of the Firms 5.1 Do you have an in house R&D facility/Design Cell? DYes D No

The year in which you started it ........... . % of your tum over spent on R&D? D 0-0.5 D 0.5-1 D 1-2%

5.2 Give details about the numbers of technically/professionally-qualified staff in your finn

Qualification R&D Other Depts. Total

PhDs and PGs in S&T

Graduates in S&T

Diplomas in Technology

Diploma in Marketing

Diplomas in Design

Commerce/management graduates

Other graduates/PGs/PhDs

5.3 Do you have provision of training/upgrading the skills of your staff on a continuous basis? DYes DNo

5.4 Do you I your staff purchase/ consult any technical books/journals? DYes DNo

6. Technological Innovation and Change 6.1 Have you brought about any changes in the products, processes or raw materials in last 5

years? DYes D No 6.2 Tick the factors that prompted you to undertake technological change

(Rank them in case of more than one factors)

Factors Prompting Technological Change

0 Competition Lower price Better quality Quick Delivery From International firms From Domestic firms From Local firms 0 New technological knowledge 0 From International 0 Domestic 0 Local Sources 0 In house Creation of new technological knowledge

0 Easy access to Imported machinery 0 Easy access to funds 0 Own surplus 0 Institutional fmance 0 Govt. incentives for technological u_p gradation ................................... 0 Any other factor ...............................................................................

Rank

403

6.3 Tick the names of the products produced /sold in your firm, and specify the ones introduced in last five years

Item category Names of the items produced Introduced in last 5 years

1. Decoration Items 0 Wall plates 0

0 Statutes 0

0 Any other ........................... 0

2a. Utility cum Decoration 0 Table ware: OMugs 0

0 Bowls 0

0 Cutlery 0

0 Wine coolers 0 0 Punch Balls 0 0 Any Other .................. ······ 0

2b. Utility cum Decoration 0 Lamps 0 0 Candle stands 0 0 Flower vase 0 0 Planters 0 0 Ashtrays 0 0 Paper weights 0 0 Photo frames 0 0 Nameplates 0

3. Fixtures 0 Door knobs, Handles Locks 0 4. Any Other Category 0 ............................... 0

6.4 Tick the names of the raw materials used by your firm, and specify the ones introduced in last five years.

Out-put Introduced during

Name Of the Raw Material Last Five Years 0/o

I 0 Brass 0

2 0 Aluminum 0

3 0 Glass 0

4 0 Silver 0

5 0 Iron 0

6 0 Any other ................. 0

6.5 Tick_ the production activities undertaken/ sub contracted by your unit and specify the process/ machine used for each activity Tick the activities introduces/ dropped by your unit in last 5 years. Specify the changes introduced in the processes/machinery.

404

Started or Stopped in Process I Technology Used Changes in last 5

Activity Performed Sub- house In house contracted activity years

In last 5 years

(+) (-)

Designing

Drawings

Making moulds

Giving shape

Molding

Sheet Work

Joining parts

Drilling Welding

Surface Treatment

Scrapping

Grinding

Powder Coating

Sand blasting

Vacuum Metalizing

ArtWork

Engraving

Inlaying

Colouring

Finishing

Lacquering

Polishing

Electroplating

Testing

Packing

6.6 Specify the advantages ofmtroductwn ofthe new process ofproductwn/ machmery Rank them m case of more than one

0 Reduction in unit cost .0 Reduction in the delivery schedule 0 Production of new/ improved products 0 Reduction in labour related problems: Greater automation 0 Reduction in pollution: Meeting some legal requirements 0 Improvement in worker's safety/Work environment 0 Any other ................................................................................ .

6.7 Have you bought any new type of machinery in last 5 years? 0 Yes 0 No

································································································· Was it Was it

ONew 0 Old 0 Imported 0 Domestic 0 Local

405

6.8 Were you the first one in the cluster to introduce anyone of the following? 0 New product/ product range ............................................................ . 0 New Finish ............................................................................... .. 0 New process(s) ........................................................................... .. 0 New raw material(s) ...................................................................... .. 0 New Machinery/ Equipment ............................................................ ..

6.9 Did other firms in the cluster adopt the change/ changes introduced by you? 0 Quickly 0 Gradually . 0 Did not adopt them

6.10 Tick the activities in which you use IT and mention the year in which introduced.

Activity Year 0 Communication: 0 E-mail OFax 0 Production: OCAD OCAM OCNC

0 Any other( Micro Electronic) Tool

·················································· 0 Management: 0 For storing information

0 For keeping accounts 0 Using Special Software

0 Marketing: 0 Setting up of portal I website 0 Net Searching for markets

Organisational Innovation and Change

7.1 Have you brought about any major organizational changes in last 5 years? 0 Yes 0 No If yes, specify the chanp;es and tick the reason for introducinp; them.

Organisational : ~ Reason Reduction in .cost Reduction Reduction Improvement

Change In delivery In in quality

,J.. time/increase rejection

Type Labour flexibility rate Inventories cost

Vertical Integration/ Disintegration

Adding more activities Sub contracting more activities

Smaller batch production, as per order Closer links with suppliers I customers

Human Resource Mana2ement Usin_g multi skilled labour Using more casual labour Team work, simpler controls Introducing Incentives I bonus schemes Quali!)' control methods

Starting Quality Control Division Enhanced Inspection Total Quality Management (TQM) Any other Change in quality control Any other Organisational change

·············································

7.2 In last 5 years the quality of your products has 0 Improved 0 Remained same 0 Deteriorated

7.3 In last 5 years has your rejection rate has changed from ............ % to ............... %

406

7.4 Have you acquired I are in the process of acquiring any certification 0 Yes 0 No

7.5 Does your client enforce quality norms? 0 Yes 0 No 7.6 Does your client insist on Quality Certification? 0 Yes 0 No

8. Marketing Innovation and Change 8.1 Specify the %of your output sold in the following markets

a) Local. ...... % b) Domestic ............ % c) International. ........ % 8.2. Name the countries to which you export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .............. .

Have you entered any new markets in last 5 years? 0 Yes 0 No

8.3 Which of the following activities have you started in last five years?

Activity Domestic International

A Developing brand name 0 0 B Advertising in print media 0 0 c Advertising in Electronic media 0 0 D Starting Website/ Portal 0 E Attending Exhibitions/Fairs 0 0 F Opening Show Room .............. 0 0 G Joining Consortium/ Co-operative 0 0

9. Clustering, Innovation and Technological Change 9.1 Do you think that being in Moradabad gives your firm competitive advantage

vis a vis firms located out side Moradabad? 0 Yes 0 No 9.2 Tick two most important advantages of being in Moradabad and rank them

Advantages of being in the cluster Rank 0 Easy access to market for your products 0 Availability of OSkilled labour OCheap labour 0 Easy availability of machinery and equipment 0 Easy access to specialized services OTechnical 0 General 0 Availability of good quality raw material 0 Access to knowledge about New 0 Technology 0 Markets 0 Any other advantage ..................

9.3 Name the agency that helps you in the following activities

Activity Own Staff

Agency inside the cluster Agency out side the cluster

knowledge about new technologies 0 0 ............................... . 0 .............................. .

Purchase of new machines 0 0 ............................. .. 0 ..... _ ........................... .

Installation of new Plant I machines 0 0 ............................. . 0 ...................... ..

Making modifications on machines 0 0 ............................. . 0 ............................. .. Training workers to use new machines 0 0 ............................. . 0 ..................... .. Development of new products/ designs 0 0 ............................. . 0 ......................... .. Testing 0 0 .............................. . 0 .......................... ..

Acquiring Quality Certification 0 0 ............................. . 0 ............................. .

Identification of new markets 0 0 .............................. . 0 ............................ ..

407

9.4 How often do you co-operate with your rival firms in the following respects:

Name of the Activity Regularly Rarely Never

Share new knowledge about Technology 0 0 0

Share new knowledge about markets 0 0 0

Share specialized equipment 0 0 0

Share capacity for some processes 0 0 0

Share services of skilled lobour 0 0 0

Joint Training Joint Marketing 0 0 0

9.5 The firms with which you co-operate belong to entrepreneurs who are 0 Related to you 0 Are from the same community 0 Are friends

9.6 Specify the role of the following in helping you in bringing about technological change

Source Help in technological change Suppliers of machinery None Marginal Significant

OL OD

01

Suppliers of raw materials

OL OD 01 Repair shop

OL OD 01 Private consultant

OL OD 01 R&D Institution OL DD 01 Trade Association OL OD 01 Your sub-contractors OL OD 01 Any_ Other ....................

408

9.7 How many sub-contractors you have? .................................................... . 9.8 In which of the following ways you help your sub contractors?

0 Providing raw material I Space/equipment 0 Giving loans 0 Any other help ................................................. .

9.9 According to you, which is the most significant Institution/ Agency responsible for the technological up gradation of the cluster .................................................. .

9.10 Name two most serious bottlenecks in the process of technological u gradation

10. Government 10.1 Name government policies/ agencies, which, according to you have been most helpful in the

past. Rank two most important ones

Government Name of the policy/Agency Rank Local government policy 0 ....................................... Local government agency 0 ............................................ State government policy 0 .......................................... State government agency 0 ............................................ Central government policy 0 .................. :·· ....................... Central government agency 0 ............................................

10.2 Rank following policies in order oftheir importance for the future technological up gradation ofthe cluster

Name of the Policy Rank A. Better Physical Infrastructure Facilities such as

0 Electricity 0 Gas pipe line 0 Electronic connectivity 0 Air Port ORo ads

B. Better Technological Infrastructure Facilities such as 0 Tool room 0 Testing 0 Training 0 R&D Institute 0 Design Center

C. Financial help for Technological up gradation OSubsidized credit for Modernization 0 Tax concessions for R&D expenditure

D. Setting up of SEZ E. Availability of Good Quality Raw materials

F. LegaV Procedural Reform ................................. G. Any Other Policy ..........................................

Misc.

11.1 According to you the future of the industry in your cluster is 0 Very Good 0 Fairly Good 0 Not Good

409

APPENDIX- la.l

List of Sample Firms: Moradabad

S.No. Name of the Firm 1 Design Co. 2 Garg Brss. 3 Lohia Impex 4 Sriram Metal Works 5 Shantiraj Industries 6 C.L. Gupta & Sons 7 Salar Overseas 8 Vorka Imp. 9 Parta Overseas 10 East Coast Ind. 11 Upper Inda Exports -.

12 M.H. Exports 13 Kalavastu 14 Gift International 15 Dynamic Metal Works 16 Crown Exports 17 Paramount 18 Vikas Exports 19 Design lmpex 20 The Village Art 21 Janson International 22 Object d'Art 23 Tine Square Int. 24 Faisal Brass 25 Sherwood Ind. 26 B.K.P. Enter. 27 Anand Exports 28 Jyoti Meatl Ind. 29 Maria Int. 30 M.S. Exports 31 Janson & Associates 32 Metal products 33 Akabar Brass 34 Om Sons 35 Manjoor 36 Anwarkamal 37 Nody Exports 38 Decorative Crafts 39 Kohinoor Carts 40 Hansa Agency 41 Shivom Overseas 42 R~an Over Sears 43 Designer S.U. 44 Hastkala

410

APPENDIX- lb.l

Persons Interviewed METAL ARTW ARE CLUSTER- MARADABAD

AKRehman Anwar Kamal & Coll!Q_ai!Y_ A.K. Johri MD,MHSC Abdul Jabbar Metal Products oflndia Ajay Agarwal Jyoti Metal Industries Ajay Gupta C L Gupta and Sons AjayKumar Artisan in Peetal Basti Akbar Qayyum Akbar Brass Products Akhtar Hussain Upper India Exports Alok Choudhri GM,MHSC AnchitVij The Village Art Anoop Rohila Kohinoor Crafts Ashok Dureja Designer Impex Ashok Kumar Jain Jain Son International Exports Chaman Lal Danda National Prqgramme CO-ordinator ILO Chetan Verma Verma Handicrafts DNKhanna Sherwood Industries D P Singh Srijan Bharti Dilip K Mehta Desigtler Smith INC Farid Jabbar AFF Exports Govind Ram Shriram Metal Industries Indra Mohan Srivastava Constraarch Enviro Jagdish Sharma Salar Overseas Jethu Ram Steel Polisher in Nafee~ang KL Katyal Vorka In~irations KN Munjial Dynamic Metal Industries KOThomas Metal Handicrafts Service Centre Khaleel Ahmed Supplier to exporters Kimmi Goel Hastkala Exports L R Talwar Object d'Art India MAkhtar Manzoor Exports M Jamaal Ahmed NamooneY))'_a/a MJameel Faisal Brass Exports MKapoor Paramount Metal Factory MMMahajan Vikas Ex_e_orts M Tauqeer-ur-Rehman Su~ier to ex_Q_orters MYaseen Namooneywala Man Mohan Chaudhary SDM Sadar Moradabad Mazhahir Khan M M K Handicrafts Minhas Musarrat M & S E~orts iindi~ Mohammad Anwar East Coast Industries, President BA WMEA Mohammad Anwar East Coast Industries Mohammad Nizami Times Square Inc. Mohd Jameel Faizal Brass E~orts Nabi Jaan Supplier to exporters Pramod Kumar Sub contractor

411

Praveen Kumar Garg Garg Brass Corporation, Secretary BMEMA RC Agarwal Gift International RRao CMOH, District Hospital, Moradabad Rajan Agarwal Rajan Overseas INC

'

Rajan Agarwal Rajan Overseas Exports Rajeev Goel Partha Overseas Rajesh Gupta Lohia Impacts Rakesh Singhania Kala V astu Exports Ranjit Ohri BKP Enterprises Representative Janson and Associates Rohit Suri Hansa Agencies Private Limited S M Hussain M H Exports

S S Bedi Decorative Crafts International, President IHEA

S.D. Pandey GM, DIC, Moradabad Sandeep Maheshwari Akbar Brass Products Sanjai Singh S&TED Project EDI Shakeel Ahmed Marya International Shakir Hussain Crown Handicrafts Exports Subhash Bhatia Shantiraj International Suresh Kumar Gupta Shivom Overseas Exports Tasleem Engraving Artisan Tauftg Ur Rehman Giftware manufactures & Exporters

Upanshu Agarwal Manufacturers & Exporters of Metal wares & handicrafts

VKGupta Design Co. V V Shrivastava Anand Enterprise V inod Khanna NODI Exports Vipul Agarwal Om Sons India Handicrafts Z.A.Mansoori President PBDA Zaheer Mohsin Naqvi Advocate Moradabad

412

APPENDIX- lb

QUESTIONNAIRE FOR

THE MANUFACTURERS/ EXPORTERS OF HOME TEXTILE OF P ANIP AT

Serial number: Date:

1. General Information 1.1 N arne of the unit. ....................................................................... . 1.2 Address ............................................................................................ .

··································································································· Telephone:..................... Fax: .................... .

1.3 Year of Establishment ......................................... . 1.4 Are you registered with DIC as a SSI unit? 1.5 Are you registered under Factories Act as a factory? 1.6 Are you registered as an EOU? I. 7 Are you a member of any one of the following?

E-mail.. .............. .

DYes DYes DYes

DNo DNo DNo

D HHEA D HTMA D HEPC D FIEO D Any Other ...................... . 2About the Entrepreneur

2.1 Name of the Entrepreneur ....................................................................... . 2.2 Qualification of the Entrepreneur .............................................................. . 2.3 Do you have any previous experience in this industry? D Yes D No

D As a worker in another unit D as a partner in some other unit 2.4 Since when is your family settled in Panipat

D Before the Partition D Since Partition D Since last ten years or less 2.5 Are any other members of your family working in this unit? DYes........ D No 2.6 Are any other members of your family working in other units of this industry in Panipat?

DYes................. DNo 3. Economic Information

3.1 Approximate Total Turnover (2001-02) 3.2 Approximate Gross value of your Fixed Capital at present. 3.3 Approximate profits (2001-02) 3.4 Value of the Exports (2001-02)

Rs ............ Lacks. Rs ............. Lacks Rs ............. Lacks Rs .............. Lacks

3.5 Indicate the trends in the following in your unit in last five years (a) Value ofturnover D (+) D(=) D(-) (b) Value of exports D (+) D(=) D(-)

~~~ D~ D(=) D(-) (d) Rate of profit D ( +) D(=) D(-) (d) Exports as % of total turnover D ( +) D(=) D(-)

t Labour Force 4.1 Please · fi 11 · fi h b d !!Ive o owmg m ormatiOn about t e num ers an .k eammgs of your wor ers

Workers· Number Trend in Last

Monthly Trend in Last

Five Years Five Years Type

M F T (+) (=) (-) Earning

(+) (=) (-) Permanent D D D D D D Daily Wage D D D D D D Piece Rate D D D D D D

4.2 Do majority of your workers belong to Panipat and neighboring areas? DYes DNo

413

5. Technological Capabilities of the Firms 5.1 Do you have an in house R&D facility/Design Cell? 0 Yes 0 No

The year in which you started it .............................................................. . %of your turn over spent on R&D? 0 0-0.5 0 0.5-1 0 1-2%

5 .2. Give details about the numbers of technically/professionally-qualified staff in your firm

Qualification R&D Other

Total Departments

PhDs and PGs in S&T

Graduates in S&T

Diplomas in Technology

Diploma in Marketing

Diplomas in Design

Commerce/management graduates

Other graduates/PGs/PhDs

5.3 Do you have provision of training/upgrading the skills of your staff on a continuous basis? 0 Yes ONo

5.4 Do you I your staff purchase/ consult any technical books/journals? 0 Yes 0 No

). Technological Innovation and Change

. 6.1 Have you brought about any changes in the products, processes or raw materials in last 5 years?

DYes ONo

6.2 Tick the factors that prompted you to undertake technological change (Rank them in case of more

than one factors)

Factors Prompting Technological Change Rank

0 Competition Lower price Better quality Quick Delivery

From International firms

From Domestic firms

From Local firms

0 New technological knowledge 0 From International 0 Domestic 0 Local Sources

0 In house Creation of new technological knowledge

0 Easy access to Imported machinery

0 Easy access to funds 0 Own surplus 0 Institutional finance

0 Govt. incentives for technological up gradation ...................................

0 Any other factor ...............................................................................

414

6.3 Tick the names of the products produced /sold in your firm, and specify the ones introduced in last five years

Item Catee;ory Name of the Item Produced Introduced in last 5 years l.Home Furnishing 0 Bed Covers 0

0 Curtains 0 0 Table covers 0 0 Table Napkins 0 0 Table Mats 0

2.Bath room 0 Towels 0 Accessories 0 Throws 0

0 Any Other 0 3. Floorings: 0 Punja Durries 0 Rugs/Durries 0 Rope Durries 0

0 Chindi Durries 0 0 Embroidered Durries 0 0 Chenille Rugs 0 0 Any other Rugs 0

3B. Flooring: Carpets 0 Hand Woven Carpets 0 0 Tufted Carpets 0 0 Any Other carpets 0

6.4 Tick the names of the raw materials used by your firm, and specify the ones introduced in last five years

Name of the Material Used Introduced in last 5 years

Yarn Count

Cotton

Ring spun,

Rotor

Viscose filament yarn

PC blend; blend ratio

Polyester Filament yarn

Textured yarn

Fancy yarns

Any other

Dyes 0 Reactive 0 Reactive 0 Direct 0 Direct OVat OVat 0 Sulphur 0 Sulphur

415

6.5 Tick the production activities undertaken/ sub contracted by your unit and specify the process/ machine used for each activity Tick the activities introduces/ dropped by your unit in last 5 years. Specify the changes introduced in the processes/machinery.

Name of the Started/stopped · Processffechnology Changes Activity Performed Sub- in house in last Used in last 5

In house contracted 5 years Years

(+) (-) Making Yarn Fiber Dyeing Combing Spinning Processing Yarn Mercerizing Singing Yam Dyeing Making Fabric Sizing Fabric Design Weaving Processing Fabric Sinieing Mercerization Dyeing D_!)'ing Finishing Testing Making Made-ups Made-up Designing Cutting Stitching Finishing Inspection Packing

6.6 Specify the advantages of introduction ofthe new process of production/ machinery Rank them in case of more than one

0 Reduction in unit cost .0 Reduction in the delivery schedule 0 Production of new/ improved products

416

0 Reduction in labour related problems: Greater automation 0 Reduction in pollution: Meeting some legal requirements 0 Improvement in worker's safety/Work environment 0 Any other ................................................................................ .

6. 7 Have you bought any new type of machinery in last 5 years? 0 Yes 0 No

Was it

Was it

ONew 0 Old

0 Imported 0 Domestic D Local

6.8 Were you the first one in the cluster to introduce anyone of the following?

D New product/ product range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .......................... .

DNew Finish ............................................. .

D New process(s) .............................. .

D New raw material(s) ........................... .

DNew Machinery/ Equipment. .................... .

6.9 Did other firms in the cluster adopt the change/ changes introduced by you?

D Quickly D Gradually D Did not adopt them

6.1 OTick the activities in which you use IT and mention the year in which introduced.

Year 0 Communication: D E-mail DFax

0 Production: OCAD DCAM DCNC 0 Any other (Micro Electronic) Tool

..................................................

0 Management: 0 For storing information 0 For keeping accounts 0 Using Special Software

0 Marketing: 0 Setting up of portal/ website 0 Net Searching for markets

41'

7. Organisational Innovation and Change 7 .I Have you brought about any major organizational changes in last 5 years? DYes D No

If yes, specify the changes and tick the reason for introducing them.

Organisational : ~Reason Reduction in cost Reduction Reduction Improvement Change In delivery In in quality

-1- Labour time/increase rejection Type Cost flexibility rate

Inventories

Vertical Integration/ Disintegration Adding more activities Sub contracting more activities Smaller batch production, as per order Closer links with suppliers I customers Human Resource Management Using multi skilled labour Using more casual labour Team work, simpler controls Introducing Incentives I bonus schemes Quality control methods Starting Quality Control Division Enhanced Inspection Total Quality Management (TQM) Any_ other Change in quality control Any other Organisational change

·············································

7.2In last 5 years the quality of your products has D Improved D Remained same D Deteriorated

7.3 In last 5 years has your rejection rate has changed from ................ % to ............... % 7.4 Have you acquired I are in the process of acquiring any certification DYes D No

7.5 Does your client enforce quality norms? D Yes 7.6 Does your client insist on Quality Certification? D Yes

:. Marketing Innovation and Change

8.1 Specify the% ofyour output sold in the following markets

DNo DNo

(a) Local. ........ % (b) Domestic ............ % (c) International. .......... % 8.2. Name the countries to which you export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .................. .

Have you entered any new markets in last 5 years? DYes DNo

418

8.3 Which of the following activities have you started in last five years?

Activity Domestic International

A Developing brand name 0 0

B Advertising in print media 0 0

c Advertising in Electronic media 0 0

D Starting Website/ Portal 0

E Attending Exhibitions/Fairs 0 0

F Opening Show Room .............. 0 0

G Joining Consortium/ Co-operative 0 0

9. Clustering, Innovation and Technological Change

9.1 Do you think that being in Panipat gives your firm competitive advantage vis a vis firms located out side Panipat? 0 Yes 0 No

9.2 Tick two most important advantages of being in Panipat and rank them.

Advantages of being in the cluster Rank

0 Easy access to market for your products 0 Availability of 0 Skilled labour 0 Cheap labour 0 Easy availability of machinery and equipment 0 Easy access to specialized services 0 Technical 0 General 0 Availability of good quality raw material 0 Access to knowledge about New 0 Technology 0 Markets 0 Any other advantage ..................

9.3 Name the agency that helps you in the following activities.

Activity Own Agency inside the cluster Agency out side the cluster Staff

Knowledge about new 0

0 ................................ 0 ............................... technologies

Purchase of new machines 0 0 ............................... 0 ................................. Installation of new Plant I

0 0 .............................. 0 ........................ machines

Making modifications on mac hi 0 0 .............................. 0 ............................... Training wo~kers to use new

0 0 .............................. 0 .......................

machines Development of new products/

0 0 .............................. 0 ...........................

designs ·Testing 0 0 .............................. 0 ............................ Acquiring Quality Certification 0 0 .............................. 0 .............................. Identification of new markets 0 0 ······························· 0 ······························

419

9.4 How often do you co-operate with your rival firms in the following respects:

Name of the Activity Regularly Rarely Never

Share new knowledge about Technology 0 0 0 Share new knowledge about markets 0 0 0 Share specialized equipment 0 0 0 Share capacity for some processes 0 0 0 Share services of skilled lobour 0 0 0 Joint Training Joint Marketing 0 0 0

9.5 The firms wtth whtch you co-operate belong to entrepreneurs who are 0 Related to you 0 Are from the same community 0 Are friends

9.6 Specify the role of the value following in helping you in bringing technological change

Location of the Associates Help inJechnolo~ical matters Suppliers of machinery None Marginal Significant

OL OD 01 Suppliers of raw materials

OL OD 01 Repair shop

OL OD 01 Private consultant OL OD 01 R&D Institution OL OD 01 Trade Association OL OD 01 Your sub-contractors OL OD 01 Any Other ....................

420

9. 7 How many sub-contractors you have? ............. . 9.8 In which of the following ways you help your sub contractors?

0 Providing raw material I Space/equipment 0 Giving loans 0 Any other help ................................ .

9.9 According to you, which is the most significant Institution/ Agency responsible for the technological up gradation of the cluster ................................................ .

9.10 Name two most serious bottlenecks in the process oftechnological upgradation

10. Government 10.1 Name government policies/ agencies, which, according to you have been most helpful in the past.

Rank two most important ones.

Government Name of the policy/ Agency Rank Local government policy 0 ....................................... Local government agency 0 ............................................ State government policy 0 .......................................... State government agency 0 ................. ;:· .........................

Central government policy 0 .......................................... Central government agency 0 ...........................................

10.2 Rank following policies in order of their importance for the future technological up gradation of the cluster.

Name of the Policy Rank A. Better Physical Infrastructure Facilities such as

0 Electricity 0 Gas pipe line 0 Electronic connectivity 0 Air Port 0 Roads B. Better Technological Infrastructure Facilities such as

0 Tool room 0 Testing 0 Training 0 R&D Institute 0 Design Center C. Financial help for Technological up gradation

0 Subsidized credit for Modernization 0 Tax concessions for R&D expenditure D. Setting up ofSEZ E. Availability of Good Quality Raw materials

F. Legal/ Procedural Reform ................................. G. Any Other Policy ..........................................

11. Misc.

11.2 According to you the future of the industry in your cluster is

0 Very Good 0 Fairly Good ONotGood

421

APPENDIX lb.l

List of Sample Firms: Panipat

S.No. NameofFirm 1 Adonis International 2 Flora International 3 H.K. Textiles 4 Rug Mark 5 Gupta Textiles 6 Rai Woollen Industry 7 Vishnu Carpets 8 Anunay Enterprise 9 Shivalik Prints 10 Raiendra HL Limited 11 N .K. Handicrafts 12 Pradeep International -

13 Gupta International 14 K.T. textiles 15 Ruga India 16 Samrai textiles 17 Flora exports 18 Kansal udyog 19 Netaji textiles 20 Jindal textiles 21 Mahajan Over Seas 22 Hand fab india 23 Paliwal Home Furnish 24 Kohinoor Carpets 25 Golden International 26 Shribalaji carpets 27 Monika Fabrics 28 Adarsh HL Ltd. 29 Bharatloomtex 30 AvikRugs 31 Glimpse India 32 Kala Overseas 33 H.K. Handlooms 34 Shiv Shakti Textiles 35 natrai HL (P) Ltd 36 Parkashwoollen Mills 37 V .R. Handlooms 38 Faze Three 39 Devgiri 40 Spartan Trends Inc. 41 Mittal International 42 Tashkant Handlooms 43 Gabson HL Velvet 44 Paliwal exports 45 Prince HL (P) Ltd.

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APPENDIX- lb.2

Persons Interviewed TEXTILE CLUSTER- P ANIP AT

Name Organization

ABasu Mahajan Overseas Private Limited AKGhosh Textile Committee, Ministry of Textiles, Government oflndia A Saini NITRA Service Centre, Panipat Amit Goel Rugs India Amit Jain Flora International Anil Batra Netaji Textiles Anil Singla Shri Balaji Exports Ashok Banga Prince Handloom Private Limited Ashok Banga Prince HL Limited, President, PPHLA Ashok Kapoor Anunl!Y Ent~ises Ashok Manocha Netaji Textiles· Ashok Singla Adonis International limited Ashwani Kumar Natraj Handlooms Private Limited Ajay Anand Faze Enterprises Anoop Bhatia Shiv Shakti Textiles B S Chauhan Freelance Consultant Bhupinder Sehgal Flora International Devi Lal NHDC Dinesh Rewari Textile Committee, Minis!IY of Textiles, Government oflndia Devendra Kumar Ra,iendra HL Industries Harinder Kumar H K Textiles Hansraj Monica fabrics Harkishen Narang H K Handlooms IS Saini Pardeep International Janak Singh AvikRugs Kal'_il Jain Handfab India Koteshwar Rao Textile Committee, Ministry of Textiles, Government oflndia Krishna Gopal Adarsh HL Industries Kulbhushan Mittal Mittal International LAnil Nath Raj Overseas Exports M RPattan De_g_l!!Y_ Labour Commission, Government of Haryana Mahinder Khurana General Secretl!!}'. Pani.J'..at Textile Manufactures Association Mahider Gaba Kala Overseas Manjeet Bajaj Shanker Exports Manoj Kumar Glimpse India Murlidhar R K Rao ABC Exports Madan Bathla Rug Makers NRKhurana N K Handicrafts Private Limited 0 P Gupta Jindal Textiles OPGoel Parkash Woolen Industries Pawan Gupta Gupta International Pawan Kansal Kansal Udyog 423

Cont ...... .

Puneet Goel Dalwari Lal Gupta & Sons RDhavan NITRA Service Centre, Panipat RKMallik Sheena Exports RMathur General Manager, Weaver Service Centre, Pan!Q_at Rahul Mahajan Spartan Trends INC RMahajan Samraj Textiles Private Limited Rajeev Gulati Vishnu Carpets Rajiv Singla F AZ&E Exports Limited Ram lal Narang H K Joomtex Private Limited Ram N Gupta Gupta Textiles Rattan Singh K T Textiles Privet Limited Kundu Ravi Singh Paliwal Exports Ravinder Jain Flora Exports Ravindra Singh Paliwal Exports Raviraj Baijal Rituraj Textile Raviraj Singh Raj Exports,Gaziabad Roshan La! Gaba Gabson HL House R S Kundu K T Textiles Private Limited S M Ashtiaque liT, Delhi, Ex Director NITRA Sandeep Goel Parkash Wollen Industries Sushi! Jain Shivalik Prints Suneet Kumar Bhart loomtex Private Limited Tarun Sandooja Tashkand Handloom Private Limited V P Chug Golden International Vibhu Paliwal Paliwal Home Furnishing Vijay Arora V R handloom Industries

Vikas Chuttani Kohinoor Carpets

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APPENDIX- Ila

LIST OF SME CLUSTERS IN INDIA WITH ANNUAL TURNOVER OF MORE THAN RS.lOOO CRORES

s. State Location Product Potential for Export No. Technology Potential

Upgradation 1 Bihar Jamshedpur Auto components H H 2 Chhattisgarh Durg, Raipur Castings & Metal H M

Fabrication 3 Delhi Wazirpur, Badli Stainless Steel M M

Utensils & Cutlery 4 Delhi Okhla, Mayapuri,Naraina, Auto Components H H

Wazirpur Badli & G.T. Kamal Road

5 Delhi Okhla & Shahdara Readymade M H Garments

6 Gujarat A lang Ship Breaking M L 7 Gujarat Ahmedabad Pharmaceutical M H 8 Gujarat Ahmedabad Dyes and H H

Intermediates 9 Gujarat Ahmedabad Textile Machinery H L

Parts 10 Gujarat Chotila Sanitary Fittings M M 11 Gujarat Surat Diamonds H H 12 Gujarat Surat Textiles H H 13 Hat)'ana Faridabad Engineering Cluster H M 14 Haryana Faridabad Auto Components M H 15 Haryana Gurg!lon Auto Components H H 16 Haryana Gurgaon Electronic Goods H H 17 Haryana Gurgaon Readymade H M

Garments 18 Haryana Panipat Hand looms M H 19 Jharkhand Adityapur Auto Components M L 20 Karnataka Bangalore Electronic Goods H H 21 Maharashtra Mumbai Electronic Goods H H 22 Maharashtra Mumbai Readymade M H

Garments 23 Maharashtra Nagpur(Butibori) Readymade M H

Garments 24 Maharashtra Malegaon Powerloom H M 25 Maharashtra Pune Auto Components M H 26 Maharashtra Bhiwandi Powerloom M M 27 Maharashtra Tarapur, Thane-Belapur Pharmaceuticals- M H

Bulk Drugs 28 Madhya Pithampur Auto Components M H

Pradesh 29 Punjab Mandi Govindgarh Steel Re-rolling H M

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30 Punjab Ludhiana Bicycle Parts H H 31 Punlab Ludhiana Hosiery H H 32 Punjab Ludhiana Knitware products H H 33 Rajasthan Alwar,S. Madhopur Oil Mills M M

Bharatpur belt 34 Rajasthan Bhilwara Spinning and M M

Processing 35 Tamil Nadu Chennai Leather Products M H 36 Tamil Nadu Chennai Electroplating M L 37 Tamil Nadu Chennai Auto components M M 38 Tamil Nadu Coimbatore Agricultural M M

Implements 39 Tamil Nadu Tirupur Hosiery M H 40 Tamil Nadu Madurai Readymade M M

Garments 41 Tamil Nadu Salem Readymade M H

Garments 42 Tamil Nadu Sivakasi Matchbox M H

/fireworks 43 Tamil Nadu Tirupur Hoisery M H 44 Uttar Agra Footware M H

Pradesh 45 Uttar Kanpur Leather Products M H

Pradesh 46 Uttar Meerut Scissors M M

Pradesh 47 Uttar Moradabad Brassware M H

Pradesh

48 West Bengal HMC & Bally Municipal Steel Re-rolling M L area Sevok Rd

49 West Bengal Kolkatta Hoisery M H 50 West Bengal Kolkatta Leather Goods M H

426

APPENDIX- lib

LIST OF IMPORTANT TEXTILE CLUSTERS

HAND LOOM NAME STATE

Patola Sarees Gujarat Panipat Haryana Bade Baratiwala · Himachal Pradesh Woolen Shawls Himachal Pradesh Paithan Sarees Maharashtra Bed Cover Sholapur Maharashtra Maunath Bhanjan Uttar Pradesh Cotton Blankets Uttar Pradesh Ikat Darhati Karnataka Maheshwari Sarees Madhya Pradesh Kota Sarees Rajasthan

POWERLOOM NAME STATE

Warangal Andhra Pradesh Sarnath Textiles Gujarat Wankarner Gujarat Belgauni Karnataka Bhiwandi Malagaon Mahararhtra Bhawandi Maharashtra Nagpur Maharashtra Ganiam Orissa Woolen Shawls Amritsar Punjab Jhansi Uttar Pradesh Kolkatta West Bengal

READYMADEGARMENTS NAME STATE

Delhi Delhi Ahmedabad Gujarat Ban galore Karnataka Indore Madhya Pradesh Pune Maharashtra Nagpur Maharashtra Mumbai Maharashtra Salem Tamilnadu Kolkatta West Beng_al

CARPETS Warangal Durries Andhra Pradesh Ballakuppa Karnataka Bhadoi Uttar Pradesh Gorakhpur Durries Uttar Pradesh Mitzapur Uttar Pradesh Pratapgarh Uttar Pradesh Shehjanapur Uttar Pradesh Dharmshala Himachal Pradesh

427

Jaipur Woolens Rajasthan Allahabad Uttar Pradesh Benaras Uttar Pradesh

HOISERY Delhi Delhi Ludhiana Punjab Tirupur Tamilnadu Kanpur Uttar Pradesh Kolkatta West Bengal Kazhikode Kama taka

PROCESSING SPINNING Jatpur Gujarat Amritsar Punjab Pali Rajasthan Bhilware Rajasthan Jodhpur Rajasthan Sanganer Rajasthan Jaipur Rajasthan

SILK Bhagalpur Rajasthan Ban galore Kama taka Mysore Kamataka Sambalpur Orissa Banares Sarees Uttar Pradesh Murshidabad West Bengal

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