Quality Assurance in Online MPA Programs Dr. Ellen Rosell Troy University.
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Transcript of Quality Assurance in Online MPA Programs Dr. Ellen Rosell Troy University.
Quality Assurance in Online MPA Programs
Dr. Ellen RosellTroy University
MPA Online: The Future?
In his speech at the 2010 American Federation of Teachers Convention, Bill Gates predicted that "place-based activity in college will be five times less important than it is today." Noting the ever-growing popularity of online learning, he predicted that "five years from now, on the Web —for free—you'll be able to find the best lectures in the world. It will be better than any single university. College, except for the parties," Gates concluded, "needs to be less place-based."
Online Higher Education
• Over 5.6 million students were taking at least one online course during the fall 2009 term; an increase of nearly one million students over the number reported the previous year.
• The twenty-one percent growth rate for online enrollments far exceeds the less than two
percent growth of the overall higher education student population.
• Nearly thirty percent of higher education students now take at least one course online (Sloane Report, 2010).
Online MPA Programs1995- 1996 Survey of NASPAA Schools (8 programs with online courses)• University of Nebraska at Omaha – MPA program began delivering distance
education courses via both satellite/fiber optic systems and computer mediated instruction.
• Iowa State University - The Public Administration graduate program began delivering distance education courses via the ICN, a statewide, synchronous, full-motion, interactive, video and audio teleconferencing system that was begun in 1987. Iowa decided to be the first state in the nation to develop a statewide telecommunications fiber optic backbone.
• Georgia Southern University, Naval Postgraduate School, University of Baltimore, University of North Dakota, University of South Dakota, & University of Texas at Tyler.
2003 - 15 NASPAA member programs with online courses
2011 • 51 members of 250 NASPAA offering online courses, certificates, or degree
programs (20%)• 12 online MPA programs are NASPAA accredited
Course Delivery & Web Technology
Courses Use of Web Technology
Traditional or Inclass or Face-to-Face
NoneCourse content delivered orally or in writing
Web enhanced or Web facilitated
Supplement a face-to-face course with a course management system (CMS) or web pages to post the syllabus, assignments, handouts, etc.
Blended/Hybrid Portion of course delivered online and a portion in face-to-face meetings
Video-delivered with web enhancement Using interactive television to connect the instructor with a class that meets regularly at a distant location and the internet or CMS for communication
Online or Web-delivered Entire course offered through the web
Web-based Education (WBE), Distance Education, Distance Learning, eLearning or Virtual Education
Hallmarks are• Noncontiguous communication between student and teacher
(Keegan, 1986);• Mediated by print or some form of technology (Garrison and
Shale, 1987); • The separation of teacher and learner in space and/or time
(Perraton, 1988);• The volitional control of learning by the student rather than
the distant instructor (Jonassen, 1992)• A formal education process in which the student and instructor
are not in the same place (Delta Sky, May 2011, p. 127).
Purposes of assessment:
1. Improve student learning;
2. Identify students’ strengths and weaknesses;
3. Review, assess, and improve the effectiveness of different teaching strategies;
4. Review, assess, and improve the effectiveness of curricular programs;
5. Improve teaching effectiveness;
6. Provide useful administrative data that will expedite decision making; and
7. To communicate with stakeholders (Kellough & Kellough, 1999).
Online MPA Program Components
Institutional Faculty InstructionalStudent Support Services
Mission Enabling institutional environment
Course Design Admission
Continuous Quality Improvement Measures
Institutional rewards & incentives
Academic Design Advising
Evaluation of Programs’ Effectiveness
Teaching Support Program & Institutional Integration
Career Placement
Student Satisfaction
Technology Support
Library Resources
Post Graduation Employment Assessment
Technology Support
Learner Requireme
ntsProgram
SuitabilityLearning
Effectiveness
Personalized
Educational ExperienceInstitutional Support & Resources
for Learners
Institutional
FacultyInstructionalStudent Support Services
QuestionsAssessing Student Learning Outcomes versus Student Learner
Requirements• Focus has been on assessing student learning outcomes versus assessing the
institutional, faculty, instructional, and student support services components contributing to the learner requirements;
Assessing Online Education versus Traditional Inclass Education• Schlosser and Anderson (1994) refer to Desmond Keegan's theory of distance
education, in which the distance learning system must artificially recreate the teaching-learning interaction and re-integrate it back into the instructional process.
• McDonald (2002) argues that in constantly comparing distance education to traditional education: What are we overlooking or sacrificing? When we strive to recreate the classroom experience, we limit teaching
and learning to what works best in face-to-face situations; Distance education can be a frontier for new methods of communication
giving rise to innovative teaching and learning practices that may not be possible in traditional, place-bound education.
Questions
• E-Assessment versus Assessment
Ridgway, McCusker, and Pead (2004) Define e-assessment as the use of electronic
technologies to drive student learning assessment. E-assessment should encourage the rethinking of
curriculum, e-learning, and technology; E-assessment is flexible and supports the
assessment of higher order thinking, social skills, and group work through such means as digital portfolios