QM_Module_2_Notes
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An Introduction to Quality Management in Building and Construction
Module 2 Managing Project Quality Page 1 of 8
An Introduction to Quality Management inBuilding and Construction
Module Two
Managing Project Quality
Managing Project Quality
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Managing Project Quality
!Key components of the ManagementSystem
!Developing a simple Management
System
An Introduction to Quality Management in Building and Construction
Module 2 Managing Project Quality Page 2 of 8
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Key components of the ManagementSystem
In the development of systems to manage the quality on projects, the following 4components must be incorporated into the management system as illustrated in thefollowing diagram:
Each component of the management system is now explained in detail.
! Project Management Documentation
Management documents are higher level project documents and include such thingsas a project plan, quality plan, drawings, specification, etc. These documents shallhave:
" Documentation number
" Date of Original issue
" Revision dates & numbers
" Controlled copies listed to specified parties
" Register of documentation & revisions
" Revised sections identified
An Introduction to Quality Management in Building and Construction
Module 2 Managing Project Quality Page 3 of 8
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See example quality plan attached as Quality Plan 1. Later in the program we willlook at completing a Quality Plan.
!Inspection & Test Plans (ITPs)
ITPs are used as a control mechanism on projects. They detail the procedures youwill be following to complete the key tasks on the project.
This component should include:
"Required standards & specification compliance, including limits
"Method of testing
"Frequency
"Responsibility
"Verification checklist
See an example of Inspection an Test Plan (ITP) attached as ITP 1. Later in theprogram, we will look at completing and ITP.
! Technical Product documentation
Product documentation is often the outcomes from the ITPs and provides data that
can be handed over to your client.In addition, your client may want to see copies of these documents as they may beon-selling the product to others.
This component should include:
" Test certificates
" Product data
" Warranty information
" Component material certificates
Product documentation relates to the technical information required on your buildingand construction project. It is the information that gives you the specification andquality detail required to design and build your project.
! Specifications
Specifications are further product detail.
This component includes:
" Scope of work
An Introduction to Quality Management in Building and Construction
Module 2 Managing Project Quality Page 4 of 8
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Consider the diagram below. It depicts the many different areas that must betaken into consideration in the design of a management system for anorganisation in the building and construction industry.
Therefore, an organisation should develop processes that not just cover qualityrequirements, but deal with the many other regulations and issues that building andconstruction operators must meet in order to be successful in operation.
Benefits of developing a management system
The benefits of developing a simple management system are very substantial and
include:
Being more effective in our work
- ensuring all construction staff have same knowledge on each project
Our communication & documentation improves
- we have identified the best consistent documentation
- we have standard procedures for information reporting
Enables us to achieve our requirements client requirements
An Introduction to Quality Management in Building and Construction
Module 2 Managing Project Quality Page 6 of 8
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- project requirements
- legislative requirements
- certification requirements
Protects from litigation
The management system assists in demonstrating our construction and projectmanagement skills. It protects us from claims that might occur if we do not haveadequate systems in place.
The Document Index for a Simple Management system
Below is an example of a what the document index would look like for a simplemanagement system of Exner Engineering:
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Exner Engineering has established several management policies and procedures thatcan be categorised by the following series numbers:
Series No. Policy/Procedure
Series ONE
Management Policies
01 Quality Policy
02 Environmental Policy
03 Occupational Health & Safety Policy
Series TWO
Construction Management
01 Quality/Project Management Plan
02 Preparation and Control of ITPs
03 ITP Proforma
Series THREEReporting Measurement, Improvement, Audit
01 Control of Non- conforming product
02 Non Conformance Report (NCR)
03 Non Conformance Report Register
Series FOUR
Continuous Improvement
01 Systems Improvement
02 Continuous Improvement Notice (CIN)
03 Continuous Improvement Register
An Introduction to Quality Management in Building and Construction
Module 2 Managing Project Quality Page 7 of 8
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We will be looking at all of these quality documents through out this program.
The self earning task for this module is to review the following documents andgenerally familiarise yourself with their content:
Quality Policy
Quality/Project Management Plan
Inspection and Test Plan (ITPs)
As we will be studying these documents in detail in later modules.
An Introduction to Quality Management in Building and Construction
Module 2 Managing Project Quality Page 8 of 8