Qantas brings you the chance to be in the audience for the recording of Oprah’s Ultimate Australian Adventure at the Sydney Opera House on Tuesday 14 December 2010.

For a chance to win* a seat, simply book and ticket 5 Qantas Domestic or 2 International fl ights between 3–26 November and answer this question, in 25 words or less: What is your favourite all time Oprah Show moment?

Eligible interstate winners will also receive return fl ights to Sydney and one night’s accommodation as part of their prize.

To enter, visit qantas.com/agents and click on the competition banner.

* Entries close 26 November 2010. Conditions apply. For full terms and conditions,

visit qantas.com/agents. Qantas Airways Limited (ABN 16 009 661 901).

EDITORS: Bruce Piper and Guy DundasE-mail: info@traveldaily.com.au Ph: 1300 799 220

Travel DailyFirst with the news AU

Fri 26 Nov 10 Page 1

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Jewel sailing again P&O Cruises’ highly anticipatedsea trials of the Pacific Jewel (TDyesterday) have commenced fromSydney Harbour, after the vesselleft its dry-dock berth at GardenIsland earlier this morning. Jewel is scheduled to sail a NewZealand voyage from tomorrow.

Oprah registrations TODAY is the last day for agentsto enter the Qantas incentiveoffering money-can’t-buy ticketsto be in the audience for Oprah’sUltimate Australian Adventure atthe Sydney Opera House. Entries close at 11.59pm tonight- details on the special first fullpage of today’s TD.

See Jay Z and U2 TRAVEL recruitment specialistsAA Appointments are remindingthe industry that there are just afew days left to register for achance to see U2 and Jay Z inconcert on 13 Dec. Registrations are open untilnext Tue 30 Nov, with the winnerto be announced in TD on Wed. More details on page seven.

Viva! Bali out now VIVA! Holidays has released its2011/12 Bali & Lombok brochure,valid for travel 01 Apr 2011-31 Mar2012 - see last page.

Today’s Travel Daily Travel Daily today has sixpages of news and photos,including another full page ofphotos from last weekend’s HWTSymposium in Hong Kong, aspecial Oprah first full page,plus full pages from:

• AA Appointments• China Holidays• Viva! Holidays Bali & Lombok

New CTC representation

JTG brand review ATTENDEES at the JetsetTravelworld conference in HongKong will later today see detailsof new branding for the Jetsetand Travelworld brands, after areview undertaken over the lastfew months. The revamp is believed toinclude revised logos, jingles andcreative, but will definitely notsee any departure from the multi-brand retail strategy operated bythe merged company, ceo PeterLacaze reaffirmed this morning. JTG’s Chris Phillips is also set tounveil details of enhancements tothe group’s Cruise Centre tomorrow- for all the details on theconference see Mon’s Travel Daily.

THE Canadian TourismCommission will close its Australianoffice on 15 Dec - as exclusivelyrevealed by TD on 19 Jul - but thenext day current CTC head DonnaCampbell will open up a localCanada gsa instead. DC & Associates Worldwide willinitially operate as a two personbusiness, with Campbell joined by

Nathan McLoughlin, currently CTCManager Marketing Services. Campbell told TD this afternoonshe was thrilled at the news, andis expecting a “seamless transition. “The GSA operation will have avery different look and feel to it,but outward facing it will continueto be the same,” she said. The emphasis for the neworganisation will be continuing theongoing work on key programswith trade partners. “Canada advertising will be on aglobal scale, but with localinput,” she said.

QF rescheduling QANTAS has today issued anextension to its modified flightschedules due to the grounding ofits A380 fleet, with the newdetails providing timetables andavailabilty through to 31 Dec. The revised schedules includethe resumption of A380 services toLondon tomorrow. A new waiver policy has beenissued covering tickets issuedbefore 26 Nov for travel throughuntil the end of the year.

WindowSeat

EDITORS: Bruce Piper and Guy DundasE-mail: info@traveldaily.com.au Ph: 1300 799 220

Fri 26 Nov 10 Page 2

Travel DailyFirst with the news AU

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Infinity Luxury brox FLIGHT Centre’s wholesalerdivsion Infinity Holidays is soon tolaunch a new Luxury brochure,covering product in Australia, NZ,the Pacific, Asia and Indian Ocean.

TA laud AirAsia X TOURISM Australia has praisedAirAsia X’s decision to launchflights to Paris (TD 19 Nov) withmanaging director, AndrewMcEvoy, saying it will bring manynew overseas arrivals to Australia. “Aviation access is key and newcapacity out of a growing marketsuch as France will be welcomedby the Australian tourism industrywith open arms,” McEvoy said. In celebration of the new routeAirAsia has released 30,000 seatsfrom the Gold Coast, Melbourneand Perth to France for less than$1000 return - see airasia.com.

Today’s TD is coming to youfrom Hong Kong Disneyland,courtesy ofJetset Travelworld

Retail Group which is holding its2010 Conference here.

The 2010 Jetset Travelworld RetailNetwork conference is being heldunder the theme ‘Connect,Communicate, Collaborate’ withmore than 450 delegates includingtravel agent members of the group,JTG management and preferredpartners and suppliers. It’s the first gathering for the groupsince the completion of the mergerwith Stella Travel, and a range ofinitiatives are set to be unveiledincluding new branding for bothJetset and Travelworld, as well asthe long-awaited evolution of theJTG cruise booking engine. There will be presentations fromkey partners of the group, as well aslots of networking. Tonight delegates will enjoy amagical experience within the HongKong Disneyland theme park, whichwill be opened after hours for thegroup to enjoy a special dinner andexclusive access to rides. And the event will culminate on Satnight with a Qantas-sponsored GalaDinner Awards night.

on location in

Travel DailyFirst with the news AU

Hong Kong

SQ/GA codeshare SINGAPORE Airlines and GarudaIndonesia have announced a code-share on a reciprocal basis on allflights between Singapore andDenpasar (Bali). SQ flies the route thrice weeklyand GA operates daily services.

CHEERIOS eat your hearts out. This morning delegates werewelcomed to the JetsetTravelworld conference with anall dancing, all singing routineperformed by the JTG teamdressed as cheerleaders. A big screen video show includedthe inspiring performances belowalong with a catchy jingle andlots of ra-ra from the pom-pomwaving JTG staff.

Warwick Blacker - give me a ‘J’.

Julie Primmer has it down to a ‘T’.

‘G’ doesn’t Peter Lacaze look good.

PERENNIAL travel industryfavourite Larry Emdur kicked offthe JTG conference last night ata party near Disneyland HongKong’s fabulous garden maze. During his opening remarksEmdur said how much he waslooking forward to the event -and in particular to watchingSabre Pacific’s Carl Frier find hisway back to the room via the mazeafter several glasses of wine.

THE owner of Perth Airport hasannounced further details of theplanned developement (TD 03 Nov2009), which includes a $500minvestment over the next 3 years. The first stage of the projectwill commence early next yearand will include a significantexpansion of the PER internationalterminal, including the ability tohandle A380s. A shared domestic/internationalpier will be added to the currentinternational terminal, which willallow airlines to “swing aircraftbetween domestic andinternational markets,” saidWestralia Airports ceo BradGeatches. There will be more space for

aircraft parking, as well as thedevelopment of a “new terminaldesigned to meet the needs of thegrowing Western Australianregional market, including theresource sector,” he added. The capacity created by theredevelopment is expected tomeet projected demand for thenext 8-10 years, and are part ofmaking a “phased transition to aconsolidated airport precinct overthe next decade”.

$500m PER integration

Air Pacific changes AIR Pacific has made changes toits regional marketing team byadding long time associates JohnNickel and Humphrey Jansz to itsAustralian based team. Nickel will take on the role ofcommercial manager Australia,while Jansz has been appointed tothe role of pricing manager forAustralia and New Zealand.

New air alliance VIRGIN Blue, Emirates, Etihad,Korean Air and Irish low-costcarrier Ryanair are among a groupof airlines which have formed anunlikely coalition over a globaldispute about how aircraftpurchases are financed. They’re squaring off against 24other carriers including AA, Delta,British Airways and Lufthansa overthe so-called ‘home country rule’which prevents countries whereBoeing and Airbus aircraft arebuilt from providing governmentbacking to their own airlines tohelp them purchase aircraft. BA ceo Willie Walsh claims therule amounts to Europe “fundingthe expansion of Emirates,” withthe US and European airlineswanting it scrapped and thecapping of export credit levels at20% of aircraft deliveries. The issue is currently underconsideration by the OECD whichis planning to develop a new setof global rules this year.

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Europe still favourite EUROPE continues to be themost desirable destination forAustralian travellers planning aholiday overseas in the next twoyears, according to the latest RoyMorgan Research. The survey showed that 27% ofAustralians would consider Europeas their preferred destinationabroad for the 12 months to Sep2010, ahead of Asia (with 21%),New Zealand (15%) and the UnitedStates (12%). The Asian figure was up 6% overa decade ago, reflecting thegrowing appeal in the destination,which is also supported by anincrease in air access, theresearch firm said. “The average Australian isbecoming more open to newthings and ideas, and more willingto holiday at exotic destinations,”said Roy Morgan Research’s JaneIanniello, international director ofTourism, Travel & Leisure.

NEW Zealand’s Hamilton Int’lAirport has requested that theAustralian Competition ConsumerCommission “consider competitivecontraints” in its determinationfor the proposed Virgin Blue/AirNew Zealand alliance. HIA’s commerical and growthmanager, Andrew Toop, told theACCC last week that as a regionalairport it is likely to see capacityreduced or “rationalised”. Currently, Air New Zealand andPacific Blue operate servicesbetween Hamilton and Brisbane,via Auckland. HIA argues that the planned DJ/NZ joint venture could see a cutback on capacity to Hamilton, infavour of NZ’s three bigger ports -Christchurch, Auckland andWellington. “Our concern is that ring-fencing some routes on the basisof a limited evaluation will leaveother routes exposed,” Toop told

Hamilton Airport on Virgin/Air NZthe competition watchdog. Toop said HIA supports theproposed alliance, but is seekingassurance that capacity toHamilton will be maintained. “HIA would request that ifindividual routes are to beprotected as a condition of anyACCC approval, then these routesbe on those to New Zealand’s andAustralia’s secondary internationalairports, as well as those airportsidentified as being at risk ofairfare rises,” he added.

UA to Lagos in Dec UNITED Airlines will operateservices to Lagos in Nigeria fromnext month, around six monthslater than initially planned. The daily service comes onlinefrom 12 Dec and tacks onto UA’sWashington Dulles-Accra flights.

Japan visitors drop THE number of Aussie travellersheading to Japan during Oct hasslumped 16% year-on-year to16,700 movements, according tothe latest preliminray statisticsfrom Japan National Tourism Org. Year to date arrivals into Japanfrom Australia for 2010 are up9.2% to 185,800.

GA back to Darwin? GARUDA Indonesia is featuringDarwin as a destination option onits list of cities serviced on itsportal, under ‘Domestic Flights’. GA axed its Darwin operation toBali last year (TD 17 Apr 2009).

New Value website VALUE Tours has rehashed itswebsite to offer “improved user-friendly capabilities” whensearching for international ski,self-drive and coach holidays. Users can now view and searchholiday options by type, sign upfor a revamped e-newsletter andcheck out weekly specials. See www.valuetours.com.au.

Jetset Travelworld & friends

ABOVE: Last night the JetsetTravelworld Retail Group openedits 2010 conference with the helpof some very special characters. The event is being held at HongKong Disneyland, and Mickey andMinnie stepped up to lend ahand. Pictured above with theDisney favourites are, fromleft: Jetset TravelworldRetail Network gm JuliePrimmer; JTG ceo PeterLacaze; Hong KongDisneyland vice president ofSales & Distribution, AlianaHo; Jetset Retail headWarwick Blacker; and DaisyLam from the Hong Kong

Tourism Board. And below, we just couldn’tresist this ‘Rochelle-Rashelle” pic- Rochelle Chapman from Fly Buysand Rashelle Toms, JTG. More at www.traveldaily.com.au.

EDITORS: Bruce Piper and Guy DundasE-mail: info@traveldaily.com.au Ph: 1300 799 220

Fri 26 Nov 10 Page 3

Travel DailyFirst with the news AU

Travel DailyFirst with the news AU

EDITORS: Bruce Piper and Guy DundasE-mail: info@traveldaily.com.au

Fri 26 Nov 10 Page 4

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Celebrating the release of the

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Travel DailyFirst with the news AU

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Marriott renovates Thanksgiving

ABOVE: The Sydney HarbourMarriott unveiled the beginningsof its $18 million transformationalmakeover yesterday, aimed atupdating the property’s room andlobby designs. 18-months in the making, fromthe design brief to the kick-off ofconstruction on 24 Oct this year,the refurbishment plans aredesigned to bring the location ofSydney into the rooms, giving theproperty a sense of place, whilstalso catering to the needs of bothbusiness and leisure travellers. As such, the rooms will makefull use of Sydney’s natural light,with white linens and break-outcolour cushions, new furnitureincluding a glass desk (so as not toblock the rooms’ Harbour and cityviews) and new chairs; as well assubtle Sydney touches including agraphic of a Morton Bay fig overnew charcoal carpeting. The lobby of each floor is alsoreceiving new carpeting andSydney art installations. The organisation of theoperation itself is fairly impres-sive, with workers taking just 24days to complete three levels at atime, and the whole process isexpected to be completed by May2011. “It has been a huge journey,”said Sydney Harbour Marriott gm,Jennifer Brown. “So far the feed back has beenphenomenal,” she added. Whilst work is ongoing, Browntold Travel Daily, that the hotelis managing to contain noise levelsso that there will be no disruption

to guests. Following an inspection of therenovations, industry guests weretreated to an Australian-isedThanksgiving dinner laid out in thespectacular Presidential Suite ofthe five-star property. Pictured above from left are:Kristi Wayman, project designerat CHHADA (renovation designteam); Helen Raddik, Director ofSales and Marketing; John Van DerWallen, Fund Manager ColonialFirst State (financial backer of theproject; and Jennifer Brown, gmSydney Harbour Sydney Marriott.

NZ Aussie Oct stats TOURISM New Zealand hasreported a decline in Australianvisitor numbers for the month ofOct, down 7.4% year on year to81,200 arrivals. Despite the drop, the year-to-date figure is still up by 5.1% to1,115,285, with the average staybeing 10 days and the averagespend per visit about NZ$1774pp.

Amadeus and GA AMADEUS has partnered up withGaruda Indonesia to create a newbooking system for pax that it sayswill allow the airline to achievesignificant growth on onlinebookings for international routes. The refreshed Garuda websitecomes in time for the introductionof the new A330-200 aircraftoffering services from Jakarta toAmsterdam via Dubai, and futureplans for flights to Frankfurt,London, Paris and Rome.

Perth floating venue CRYSTAL Swan Cruises isoffering a new function venuewith two levels of open space thatcan be enjoyed while floatingdown the Swan River in Perth. Hospitality packages forcorporate events are available -see www.crystalswan.com.au.

Greece Med comp GREECE and MediterraneanTravel Centre is offering its topten selling agents tickets to‘Tutankhamum and the golden ageof the Pharaohs’ exhibit inMelbourne. The comp runs for three monthsbeginning in Dec, with tenconsultants being chosen eachmonth based on the highest dollarsales of Egyptian product sold -see www.greecemedtravel.com.

McKay talks up LA Galaxy’s visit

Outrigger shakeup OUTRIGGER Enterprises Groupis asking the Fijian Governmentand tourism operators for greaterco-operation in marketing andpromotion, with chairman RichardKelley saying the “industry cannotdo it alone. “There are so many people whodo not know about Fiji, evenwhere it is in the worldgeographically, therefore it isessential that we place moreemphasis on destination andbrand marketing,” Kelley said.

St Regis Tibet opens STARWOOD Hotels & Resorts hasopened the doors to its first St.Regis branded property in Chinaand “the first-ever” luxury resortin Tibet, the 162-guest room andsuites, St. Regis Lhasa Resort.

THE New South Wales gov’t saysshowcasing Newcastle and theHunter Valley to soccer legendDavid Beckham, and his LA Galaxyteam, is a “coup” for the area. NSW Minister for Tourism, JodiMcKay, said the state will have achance to show off some of theregional areas outside of Sydney,which overseas visitors tend tobypass when holidaying. The US soccer team’s visit willput “the international spotlight onNewcastle”, a city renowned forits laid-back lifestyle, excellent

restaurants and range of worldclass attractions, McKay said. Players have the opportunity tosurf at Mereweather Beach, meetkoalas, sand surf, jet boat onLake Macquarie or take a winetasting tour in the Hunter Valley. The LA Galaxy team will play anexhibition match against theNewcastle Jets tomorrow night inNewcastle, in front of anestimated 23,000 spectators. “This exhibition match, with suchan illustrious line-up of int’lfootball talent, is a real coup forNewcastle and NSW,” she said.

Pax demand up 10% THE International Air TransportAssociation (IATA) announced a10.1% year on year increase inpassenger demand during Oct. Director general and ceoGiovanni Bisigani said growth isreturning to a more “normalpattern” since 2008 pre-crisislevels. “Where we go from here isdependent on developments inthe global economy,” he said.

EDITORS: Bruce Piper & Guy DundasE-mail: info@traveldaily.com.au

Fri 26 Nov 10 Page 5

Travel DailyFirst with the news AU

P&O Cruises World Cruising in conjunction with Travel Daily is

supporting Movember this month and is urging the industry to take

part in the charity event with great prizes to be won.

The competition coincides with a reunion of some of Australia’s

greatest cricketing legends, including Neil Harvey and Alan Davidson

at Movember charity lunches onboard P&O Cruises UK’s superliner

Oriana in Sydney on November 4 and Brisbane on November 6.

Guys can take part as a Mo’ Bro by grabbing some friends and

girls can help out as a Mo’ Sis (see the website for more details).

Here’s what you need to do:

1. Register your details at http://au.movember.com/

2. Email your team name to pomocomp@traveldaily.com.au

3. Grow some impressive facial hair

4. Send in photos to feature on the Travel Daily website

5. Vote for your favourite mo

6. Win a fantastic 7 night Cruise on board P&O Cruises World

Cruising’s Arcadia ex Sydney to Fremantle; Cricketing

memorabilia; cricket sets and gift packs

To kick-start this fabulous competition, the staff at Complete

Cruise Solution have sent in their own fun mo photo (above) - however

we are after the real thing - so get growing!

Travel DailyFirst with the news AU

GROW A MO AND WIN A CRUISE

DID YOU KNOW?Ventura’s signature restaurant is The White Room by

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ABOVE: Future Team Leaders ofFlight Centre’s NRG area inWestern Australia were hosted ona weekend famil to Broomerecently, courtesy of Broome andthe Kimberley Holidays. The group stayed at the BroomeSanctuary Resort and spent timevisiting Matso’s Brewery and WillieCreek Pearl Farm. Pictured above on Cable Beachwith camels, left to right, fromback are: Valetta Hansen, SarahBowness, Katie Hemann, Karen

Castiglioni, Broome & TheKimberley Hols; Katie Dean, KerryGosling, Harriet Shaw, JacintaGresham, David Doe, Erin Price,Belinda Ring, Brianna Randall,Kaylie Bradford and April Brandis.

Flighties hump it to Broome

Tornado stops Ghan AROUND 200 pax travelling onThe Ghan train needed to betransported by bus and planebetween Alice Springs andAdelaide yesterday, after a freaktornado derailed an outbackfreight train, causing fuel to spillon the rail line. Great Southern Rail, ceo TonyBraxton-Smith said passengerswho were travelling on the Ghanin Red Service were transportedby coach to Adelaide. “We are presently exploring thealternatives with a number ofairlines on either a charter flightor on commercial flights, toensure the rest of our (Gold)guests arrive at theirdestinations,” Braxton-Smith said.

Expedia growth ONLINE travel agent Expediahas reported triple-digit year onyear growth during Nov for hotelbookings in some internationaldestinations, with Auckland andChristchurch in NZ taking out thetop two spots. The NZ destinations have seenan increase of 215% and 150%respectively, with Bali, Bangkokand New York also recordingstrong results.

GOL to AEP LATIN American carrier GOL hasannounced it will operate flightsinto Buenos Aires’ city airport,Aeroparque Jorge Newbery,beginning 04 Dec. The airline will operate threeregular flights from Sao Paulo,one of which begins in Confins.

Hertz rewards more CAR rental juggernaut Hertz hasexpanded its #1 Awards programin the US and Canada to marketsin the United Kingdom, France,Germany, Italy and Spain. #1 Awards Points allows membersof the loyalty scheme to accruedollars spent on rentals, thenredeem them for free rental daysin all seven countries.

Pre-order Gap brox GAP Adventures is giving holidayplanners the chance to pre-ordera hard copy of its 2011 brochures(Europe, Asia, America, Africa,Middle East & Expedition Cruises)online - www.gapadventures.com.

NZ lodge vouchers NEW Zealand’s Luxury Lodges isoffering gift vouchers in time forthe 2010 Christmas holidayseason, redeemable at any of its22 lodges natiowide. For full details log ontolodgesofnz.co.nz/gift-vouchers.

Amadeus changes AMADEUS has reshuffled itssales team in a move aimed atimproving customer service inAustralia and New Zealand. The restructure sees YvonneCastle promoted to Head ofGlobal Customer IT Sales and KimStaughton moving to Head of KeyAccounts - the changesaccompany the recentappointment of Nick Ward, asAmadeus’ new Manager, Sales andAccount Management SME.

Travel DailyFirst with the news AU

EDITORS: Bruce Piper & Guy DundasE-mail: info@traveldaily.com.au

Fri 26 Nov 10 Page 6

Harvey World Travel’s Night of Nights LAST Sunday night the 2010Harvey World Travel Symposiumwrapped up with a fabulous galadinner at the Grand Hyatt Hotel inHong Kong. The event, jointly sponsored byQantas and Travel 2, featured alavish Chinese banquet whichguests enjoyed as awards weremade honouring the group’s topperformers in the last year. Pictured at right is the nationalHWT Manager of the Year,Guillame Lefebvre from HarveyWorld Travel Alice Springs (centre)with, from left: Adam Koch,Travelex; Chris Thistlethwaite,HWT National Franchise Manager;Karen Tsolakis, Qantas; andStewart Williams,Globus Family md.

BELOW: A quarter of a centurynot out! HWT md David Rivershonoured several attendees forachieving 25 years with the group. He’s pictured with Lauris Whiteof HWT Nambucca Heads.

BELOW: Another 25year award went toJohn and Rose Torrisi(pictured) from HWTStafford City andBrookside.

RIGHT: MelissaAnderson from HarveyWorld Travel Elthamwas the winner of theHWT Sales GrowthAward. She’s picturedwith HWT NationalCommercial ManagerKerri Owers-Brown.

Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission from the editor to reproduce any material. While every care has been taken in the preparation ofTravel Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.

BELOW: A 25 years ofservice award also went toDoug Norton from HWTThe Junction, who’spictured receiving hishonour from md DavidRivers. Other 25 yearrecipients were DorothyRoberts of HWT MonaVale, and Philip & PatriciaLyne of HWT Tamworth.

BELOW: Harvey World Travelmd David Rivers presented theHWT Spirit Award to Nick Missikosof Harvey World Travel East Perthand Victoria Park.

LEFT: Qantas Airways wasnamed as the HWT Airlineof the Year. HWT Head of Marketing James Brodie ispictured handing over the award to Qantas Head ofIndustry Sales, Karen Tsolakis.

RIGHT: Harvey World TravelBacchus Marsh won the Agency ofthe Year Award for Victoria. Pictured accepting the prize isAnne Peirce from Harvey WorldTravel Bacchus Marsh (third fromleft) with HWT Vic BusinessManagers James Kotsiros andSimon Clark; HWT Travel Insurancemanager Damian Borg; Travel2National Sales Manager MelissaWatt; and Shane Smyth, ceo ofCover-More Insurance. Other state winners of theAgency of the Year awardannounced at the dinner were:

• NSW/ACT Metro: Harvey WorldTravel Emu Plains

• NSW Country: Harvey WorldTravel Belmont Central

• Queensland: Harvey WorldTravel Mackay and Mt Pleasant

• SA/TAS/NT: Harvey WorldTravel Barossa Valley

• Western Australia: HarveyWorld Travel North Perth

LEFT: Harvey’s Choice Holidays was the winner of theHWT Wholesale Partner of the Year Award. Harvey’sChoice gm Alastair Fernie is pictured accepting theaward from HWT Air & Product Manager Michael O’Leary.

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