Public Libraries as Knowledge Hubs

in Informational World Cities

By Agnes Mainka

Informational World City?Dominated by Space of Flows

Informational World City?Dominated by Space of Flows

Power

Informational World City?Dominated by Space of Flows

Power

Money

Informational World City?Dominated by Space of Flows

Power

Money

Information

Informational World City!

SMART CITY

Creative CITY

Knowledge CITY

Digital CITY

Ubiquitous CITY

ECO-CITY

Informational World City?

Why are

Public Libraries Important?

CollegeDegrees360

Informational World Cities are Prototypical Cities of the

Knowledge Society

Andrea Allen Joachim S. Müller David Sittig

and sexy

Soft Location Factor

Economic Valueof Public Libraries

jpellgen

Public Library as …

brewbooks

Public Library as Service

24/7 access to the library

transfer of knowledge

lifelong learning

brewbooks

Public Library as Service

for the

Knowledge Society

Physical Digital

Empirical Investigation

Online Data collection:

October, 2012 – December, 2012

Visits of the most libraries & Interviews:

June 2010 – May 2014

Public Library as Service

Physical

Space

Learning

Engagement

0 20 40 60 80 100

learning spaces

meeting spaces

working spaces

children's

spaces

Drinks / Food

%

n = 31 cities

Do all Libraries offer Bookshelves?Physical

Library = Landmark?

Amsterdam

Physical

Sao Paulo

Look InsidePhysical

Technology Inside

Amsterdam

Physical

Toronto

Maker SpacePhysical

Maker Space

Chicago

Physical

Digital

24/7 Access

E-Learning

Online Engagement nate bolt

0 20 40 60 80 100

Web-OPAC

Web-OPAC in English

e-journals

e-books

digital images

audio books

music

e-magazines

videos

newspapers

bibliographic databases

own digitized documents…

%n = 29 cities

24/7 Access

Are E-Resources Accessible?

Digital

0 10 20 30 40 50

video guide

seminars

text documents

FAQ

%

S

n = 30 cities

How To?

Are (E-)Guides Accessible?

Digital

Amount

of

Account

sJoin through Social Media?

BlogBlogs

n = 31 cities (Have any Social Media Account)

Digital

Amount

of

Account

sJoin through Social Media?

BlogBlogs

n = 31 cities (Have any Social Media Account)

Ø over 200 million monthly

active users in 2014

Digital

Amount

of

Account

sJoin through Social Media?

BlogBlogs

n = 31 cities (Have any Social Media Account)

Both reached over 1 billion active users in 2013

Digital

0

5

10

15

20

25

30Pa

ris

Los

Ang

eles

Mel

bourn

e

Chicago

Toky

o

Lond

on

Sing

apo

re

New

York

Vanc

ouver

Mont

real

Toro

nto

San

Franc

isco

Sao P

aulo

Bost

on

Amst

erdam

Stockh

olm

Vienn

a

Seoul

Hel

sink

i

aver

age

post

s pe

r day

average # tweets average # retweets

Dayli Activity on Twitter

n = 19 cities

Digital

Paris on Twitter

Reach peers

Digital

Paris on Twitter

0

500

1,000

1,500

2,000

2,500

3,000

3,500

tweets followings followers mentions

@user

Posting Content

Communication

Digital

Activity on Facebook

n = 23 cities

0

0.5

1

1.5

2

2.5

3

3.5

4Amst

erdam

Berl

inBo

ston

Chicago

Frank

furt

Hel

sink

iKu

ala

Lumpu

rLo

ndon

Los

Ang

eles

Mel

bourn

eMont

real

Munich

New

York

Paris

San

Franc

isco

Sao P

aulo

Seoul

Sing

apo

reSt

ockh

olm

Toky

oTo

ront

oVanc

ouver

Vienn

a

aver

age

post

s pe

r day

Digital

More than 12000 likes

Sao Paulo on Facebook

Digital

Sao Paulo on Facebook

Posting Content

Communication

Digital

for the

Knowledge Society

LIBRARY

for the

Knowledge Society

LIBRARY

Information Literacy

Maria Elena

for the

Knowledge Society

LIBRARY

Information Network

for the

Knowledge Society

LIBRARY

Business Partnership

for the

Knowledge Society

LIBRARY

Repository andArchives

Glen Van Etten

for the

Knowledge Society

LIBRARY

Access Gateway

for the

Knowledge Society

LIBRARY

Re-Creation andRecreation

for the

Knowledge Society

LIBRARY

Create your own … HUB

Co-Researcher:

Prof. Wolfgang G. Stock

Prof. Isabella Peters

Lisa Orszullok

Sarah Hartmann

Anika Stallmann Presented by:

Agnes Mainka

Email ME: agnes.mainka@hhu.de

Tweet ME: @Agnieszka_Em

Literature

Mainka, A., Hartmann, S., Orszullok, L., Peters, I., Stallmann, A., & Stock, W.G. (2013). Public libraries in the knowledge society:

Core services of libraries in informational world cities. Libri, 63(4), 295-319.

Peters, I., Hartmann, S., & Mainka, A. (2013). Social Media Use and Outreach of Selected Public Libraries in Informational

World Cities. In I. Huvila (ed.), Proceedings of the Second Association for Information Science and Technology

ASIS&T European Workshop, Åbo/Turku, Finland (pp. 79-93). Skrifter utgivna av Informationsvetenskap vid Åbo

Akademi Vol. 2. Åbo: Åbo Akademi University.

Orszullok, L., Stallmann, A., Mainka, A., & Stock, W.G. (2012). Core Services of Digital and Physical Libraries in Informational

World Cities - An Empirical Investigation. In Smart City and Library Service. The Proceedings of the Sixth

Shanghai International Library Forum, (pp. 288-301). Shanghai: Shanghai Scientific and Technological Literature

Publishing House.