Provider Search June 2012. Click on Find a Doctor/Facility tab to enter the Provider Search...
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Transcript of Provider Search June 2012. Click on Find a Doctor/Facility tab to enter the Provider Search...
Provider Search
June 2012
Click on Find a Doctor/Facility tab to enter the Provider Search application
Provider Search Landing Page
The Provider search will open in a new window.
Without logging in, the search defaults to a “No Preference” as the health plan search criteria.
Changing the Plan (preference search criteria)
Click on the “Change” link in order to select a plan type as search criteria.
Select a plan type from the list
Changing the plan (preference search criteria)
Plan type now appears after “Show Providers that accept:”
Three Ways to Start a Search
1. Search bar
2. Best Match Search
3. Quick Links / First Tier Filters
1
2
3
Search Box
•Search by name, facility, specialty or condition•Attempts to autocomplete your criteria•Provides clickable suggestions while you type•Click on one of the suggestions or “Go” to execute the search
Best Match Search
• Best Match Search helps locate doctors that treat patients in similar age range , gender and with similar health conditions
• Uses Ingenix’s claims data for matching• Click the “Get Started” button to start the Best Match Search
Best Match Search
• User selects a condition
Best Match Search
User can select/enter :
• a related condition
•Age
•Gender
•Insurance Plan (if not already selected)
Click “Next” to go to the next screen
Best Match Search
• User selects what is important to them:
• Treats a lot of patients with the same condition?
• Treats a lot of patients in the same age range?
• Treats a lot of patients of the same gender?
• Accepts a certain health plan?
• View executes the search
Quick Links / First Tier Filters
Click on any link under Providers, Facility or Services to execute a search
Search Results Page
# of results. This updates as filters are selected
Filters to narrow search results
Search Results List
Click to access more filters
Search Results List
Users can create a directory based on their search results list. If there are less than 200 providers in the list, they can email, fax or download their directory. If there are 200 or more in the list, they can email their directory.
Users can text a providers information to themselves
Can compare up to 3 providers side-by-side
Can create a provider list and print out the list once their search is complete
View provider details
Provider Details
Indicates that the provider is accepting new patients with the plans listed
Overview tab will display the following, when available:
GenderRace/EthnicityMedical SchoolYears in PracticeBoard CertificationOffice Hours
Age of Patients AcceptedAdditional languages spoken by providerHospital Admitting PrivilegesGroup affiliationsInsurance Plans accepted Additional Information website link
Search Results Page (hospitals)
Search Results List (hospitals)
Hospital Details
Displays up to 4 tabs:
1.Overview – General information such as teaching status, accreditation and total number of beds.
2.Services – list of services available
3.Patient Safety – Ratings obtained from Leapfrog
4.Affiliated Doctors – List of doctors affiliated with the hospital
Selecting a PCP
Members can select a PCP on the Search Results page
Members can select a PCP on the Provider details page
Selecting a PCP (cont.)
Members can select a PCP on the provider list (if the member creates one)
Members can select a PCP on the Compare Providers page
Provider Search Mobile Version
Mobile Landing page – Finding a Doctor
• Supported on IOS 3 and 4, Android 2.0, 2.1, 2.2 and Blackberry 5.0
• User is prompted to start their search by selecting a plan
• List is as follows:• HMO • Alliance Health and Life EPA/POS• Alliance Health and Life EPO/PPO• Alliance Medicare PPO• Senior Plus – Expanded Network• Senior Plus – Henry Ford• Henry Ford Health System
Preferred• HAP Preferred EPA• HAP Preferred PPO• HAP POS
Select a search type Add your location information
Further Refine Your Search Enter Your Search Criteria
View Results Provider Details
Mobile Landing Page – Finding an Urgent Care Center
• User is prompted to start their search by selecting a plan
• List is as follows:• HMO • Alliance Health and Life EPA/POS• Alliance Health and Life EPO/PPO• Alliance Medicare PPO• Senior Plus – Expanded Network• Senior Plus – Henry Ford• Henry Ford Health System
Preferred• HAP Preferred EPA• HAP Preferred PPO• HAP POS
Select a Search Type Add Your Location Information
Further refine your search Select Urgent Care
View search results View details