Provider EVV System Training - Amazon S3 · Provider EVV System Training December 21, 2017. ......
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Provider EVV System Training December 21, 2017
Transcript of Provider EVV System Training - Amazon S3 · Provider EVV System Training December 21, 2017. ......
Provider EVV System Training
December 21, 2017
1PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Zoom Webinar - Administrivia Attendee Phone/Audio Muted
View Options - Exit Full Screen Zoom Webinar Controls
Questions Q&A Post-Webinar Questions Send via email:
[email protected] Subject Line:
Provider EVV Webinar Question
2PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
HHAX PA CHC Provider Information Centerhttps://hhaexchange.com/pachc
3PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
HHAeXchange System Training - Agenda
1Caregiver Module
2Schedule Module
3Visit Confirmation
(EVV)
4Prebilling
5Billing
Caregiver Management
5PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Caregiver – Data Entry (< 100) New Caregiver
Required Fields Demographics
(Employment Type) Address Emergency
Save Creates Profile
6PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Caregiver – Profile Overview Demographics
Employment
Address
Emergency
Schedule Management
8PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Scheduling Visits – Requirements Member Status = Active
Authorization = Valid Dates/Service Info
Plan of Care (POC)(MCO-specific)
9PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Scheduling Visits – Functionality Creating a Visit (Non-Skilled/Skilled)
Schedule Components1. Scheduled Time2. Caregiver3. Optional: Plan of Care (POC)4. Service Code5. Save Schedule
10PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Scheduling Visits - Calendar Member Calendar (Member Calendar Page)
COLOR CODES:GreenPinkWhite
11PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Scheduling Visits – Master Week “Permanent Schedule”
“Roll Over”
1. Hours (per day)2. Caregiver3. Service Code4. Selected Days5. Save “Permanent Schedule”
Visit Entry
13PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Visit Management - EVV EVV Configuration
Placing EVV via Phone Clock In Clock Out
Successful EVV
Sample Instructions
14PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Visit Management – Manual Visit Confirm1. Visit Info Tab
2. Visit Start Time3. Visit End Time
4. Reason
5. Action Taken
15PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Visit Management – Manual Visit Confirm6. Timesheets Required Approved
7. POC Duties(Plan of Care)
16PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Visit Management – View EVV Visits Visit Search (Visit Visit Search)
Member Calendar (Member Calendar Page)
17PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Visit Management – Call Dashboard Searching for Call Issues (Exceptions)
Understanding Call Maintenance “Buckets” Call Maintenance Missed Calls (In/Out/Call) Visit Log and Rejected Calls
18PROPRIETARY AND CONFIDENTIAL INFORMATION OF HOMECARE SOFTWARE SOLUTIONS, LLC (HHAEXCHANGE)
Visit Management – Call Dashboard Addressing Call Issues (Exceptions)
Fixing Call Issues Linking Calls Rejecting Calls
For Post-Session Updates & Questions:https://hhaexchange.com/pachc
