Prosci Advanced Toronto Workshop Oct 7 2015 Business Case
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Transcript of Prosci Advanced Toronto Workshop Oct 7 2015 Business Case
Copyright Prosci 2015. All rights reserved. 1
How to Write a Business Case for Applying Change Management
www.prosci.com | +1-970-203-9332
Prosci®
[email protected] @timcreaseywww.linkedin.com/in/timcreasey/
Research | Methodology | Training | Advisory Services
Sneak peekAdvanced Workshop:
Oct 7 2015 (morning)The Hilton, Toronto Airport
Copyright Prosci 2015. All rights reserved.
Intent:
To enable you to us a structured, formal business case
To tell the whole story – rationale to approach
For applying change management on a project
To gain credibility and buy-in with senior and project leaders
2
Copyright Prosci 2015. All rights reserved. 3
Agenda:
What is a business case?
Section-by-section
breakdown
Value for change
management
4 pieces of the definition and
how they connect to CM
8 sections of the business case
translated for CM
4 challenges to CM that the
business case addresses
Copyright Prosci 2015. All rights reserved.
Often a formal document
A business case
captures the reasoning
for initiating a project or task
to convince a decision maker
to take action.
Definition:
It tells your story…
Sometimes a short, verbal argument or presentation
4
Copyright Prosci 2015. All rights reserved.
What is the reasoning behind applying change management?A business case
captures the reasoning
for initiating a project or task
to convince a decision maker
to take action.
Project results depend on
employee adoption and usage of a
changeChange management drives employee adoption
and usage
5
Copyright Prosci 2015. All rights reserved. 6
TransitionCurrent Future
Results and Outcomes Depend on Employee Adoption and Usage
Wit
h c
han
ge m
an
ag
em
ent
Wit
hou
t
=X projectbenefitscreated
Current FutureTransition
Adoption and usage
gets bumpy
Adoption and usage
takes longer
Adoption and usageincomplete
Adoption and usage
not as expected
<X
Copyright Prosci 2015. All rights reserved.
What is the “project or task” you are initiating?A business case
captures the reasoning
for initiating a project or task
to convince a decision maker
to take action.
To a project/initiative
Apply change management
Results and outcomes through adoption and
usage
7
Copyright Prosci 2015. All rights reserved. 8
Change Management Work Streams
Outputs:
IndividualAdoption
Usage
ProjectResults
OutcomesBenefits
Value
Inputs:
Defined change
Technical solution
Individual Change Management Work
Stream
Milestones needed for a single person to make a change
successfullyOrganizational Change
Management Work Stream
Deliverables (strategy and plans) that support individual transitions
Copyright Prosci 2015. All rights reserved.
Who are you trying to convince?
A business case
captures the reasoning
for initiating a project or task
to convince a decision maker
to take action.
Senior leadersExecutive teams
Project leadersProject teams
9
BONUS: How do you convince them?
By solving their problem.
Copyright Prosci 2015. All rights reserved. 10
People don’t buy a quarter-inch drill bit, they buy a quarter-inch
hole. You’ve got to study the hole, not
the drill. The drill is just the solution for it.
Theodore Levitt (Leo McGinneva)
Copyright Prosci 2015. All rights reserved.
What is the action?
A business case
captures the reasoning
for initiating a project or task
to convince a decision maker
to take action.
1.Commitment to apply change management on [your project/initiative]
2.With dedicated resources
3.With dedicated budget
4.Integrate into project plan
11
Copyright Prosci 2015. All rights reserved. 12
Agenda:
What is a business case?
Section-by-section
breakdown
Value for change
management
4 pieces of the definition and
how they connect to CM
8 sections of the business case
translated for CM
4 challenges to CM that the
business case addresses
Copyright Prosci 2015. All rights reserved.
Why Is the Business Case Valuable?What does it really
mean to apply change management on a
project?
I don’t see the value of change
management
Change management seems soft and fuzzy
Change management looks different than
what I’m accustomed to
Address major challenges and objections to
change management
13
Copyright Prosci 2015. All rights reserved. 14
Agenda:
What is a business case?
Section-by-section
breakdown
Value for change
management
4 pieces of the definition and
how they connect to CM
8 sections of the business case
translated for CM
4 challenges to CM that the
business case addresses
Copyright Prosci 2015. All rights reserved.
Section-by-section
breakdown
Business Case Table of Contents
Executive Summary
Situational Assessment and Problem Statement
Project Description
Solution Description
Cost-Benefit Analysis
Implementation Timeline
Critical Assumptions and Risk Assessment
Conclusions and Recommendations
* From the ProsciBusiness Case Toolkit
15
What Why Examples Exercises Tips Suggestion
Copyright Prosci 2015. All rights reserved. 16
With tuition, attendees receive:
Business Case for Change Management
Template (list price: $89)
3 month subscription to the Prosci
CMROI Calculator (list price: $75)
Copyright Prosci 2015. All rights reserved. 17
When:Oct 7 2015 AM: Business Case PM: Scorecard
Where: The Hilton, Toronto Airport
How much:
$599 each(or $899 for both)
Details:
Join us for this unique opportunity to build your change management skills with
Prosci’s latest thinking in these special advanced workshops.
Learn more or register:
http://adpro.ca/public-programs/Successful-Change
Copyright Prosci 2015. All rights reserved.
Join Tim Creasey, Prosci’s Chief Development Officer, in Toronto
Special Advanced Workshops, “Successful Change Doesn’t Just Happen”
October 7, 2015 at The Hilton, Toronto Airport
Morning:How to Write a Business Case
for Change Management
Afternoon:How to Create Your Change Scorecard
Build your skills with innovative, cutting-
edge, advanced workshops
http://adpro.ca/public-programs/Successful-Change Click to learn more and reserve your seat:
“Superb! Tons of stuff I can take back and start
using from Monday.”
“Inspiring, thought provoking. Dynamic
presenter.”
“Brilliant – insightful, practical. Tools look
very useful.”
Sneak peek: http://www.slideshare.net/TimCreasey/prosci-advanced-toronto-workshop-oct-7-2015-business-case
Sneak peek: http://www.slideshare.net/TimCreasey/prosci-advanced-toronto-workshop-oct-7-2015-scorecard