Prosci Advanced Toronto Workshop Oct 7 2015 Scorecard

Copyright Prosci 2015. All rights reserved. 1

How to Build Your Change Scorecard

www.prosci.com | +1-970-203-9332

Prosci®

[email protected] @timcreaseywww.linkedin.com/in/timcreasey/

Research | Methodology | Training | Advisory Services

Sneak peekAdvanced Workshop:

Oct 7 2015 (afternoon)The Hilton, Toronto Airport

Copyright Prosci 2015. All rights reserved.

Intent:

Equip you to use the Prosci Change Scorecard to drive more successful change outcomes

2


Scorecarding our Scorecard Workshop

3

WhyAlignment

Credibility

Engagement

HowResearch Foundation

Activity-Outcome

Connections

What

Meeting

Tracking

Measuring


Prosci Change Measurement FrameworkThree Levels x Three Timeframes

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Project Performance

Change MgmtActivities

Individual Transitions

Early Mid Late

Organizational Performance

Change MgmtPerformance

Individual Performance

How much value did the project generate (benefit realization)?

How effectively did impacted employees bring the change to

life in their work?

How well did we “do” change management?






Org Readiness and Change Requisites

Progressto Plan

Resultsand

Outcomes


Preparing: Strategy and

Plans

Managing: Implementation

Activities

Reinforcing: SustainingActivities


Individual Readiness

Engagement, Participation, and Adoption

Usage and Performance

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Early Mid Late

Prosci Change Scorecard


If you don't know where you are going, you might wind up someplace else.

Yogi Berra








Plans


Activities




Progressto Plan

Resultsand

Outcomes

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WHY we are changing

HOW we capture the portion of project benefits that

depend on employee adoption and usage

WHAT we can do to drive employee

adoption and usage


Organizational PerformanceOrganizational Performance


Progress to Plan

Resultsand

Outcomes


Preparing:Strategy and

Plans

Managing:Implementation

Activities

Reinforcing:SustainingActivities


IndividualReadiness


Usage andPerformance

Connecting the Dots

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Connect project mantra (that everyone could recite) to what the organization was actually going to

get out of it

Connect CM activities to successful individual transitions

Connect tangible individual performance

metrics to organizational benefits








Plans


Activities




Progressto Plan

Resultsand

Outcomes

10

CMROI:The portion of expected project benefits that depends on employee adoption and usage

Showing dependency of organizational and project “results and

outcomes” on individual transitions is

the core of CMROI








Plans


Activities




Progressto Plan

Resultsand

Outcomes

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A D K A R

Mapping

ADKAR® to

Individual Performanc

e

How one person makes a change

What we can do to support and empowerthose individual changes




Progressto Plan

Resultsand

Outcomes

Cell-By-Cell Overview



Plans


Activities







Objectives set

Capacity evaluated

Requisites in place __ Charter __ Scope __ Strategy alignment __ Team __ Resources __ Plan __ PCT Health


Learn how to

scorecard all 9 cells


Sample Scorecard Meeting Agenda

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Tracking Progress

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Do we know what we are going to measure?


Measuring

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It depends!ADKAR Dashboard



Progressto Plan

Resultsand

Outcomes



Plans


Activities






eBestPractice

Audit


With tuition, attendees receive:New (yet-to-be-

released)Prosci Change

Scorecard(list price: $150)

“4 catalyzing question” worksheet

CM Blueprint(list price: $25)


When:Oct 7 2015 AM: Business Case PM: Scorecard

Where: The Hilton, Toronto Airport

How much:

$599 each(or $899 for both)

Details:

Join us for this unique opportunity to build your change management skills with

Prosci’s latest thinking in these special advanced workshops.

Learn more or register:

http://adpro.ca/public-programs/Successful-Change





Join Tim Creasey, Prosci’s Chief Development Officer, in Toronto

Special Advanced Workshops, “Successful Change Doesn’t Just Happen”

October 7, 2015 at The Hilton, Toronto Airport

Morning:How to Write a Business Case

for Change Management

Afternoon:How to Create Your Change Scorecard

Build your skills with innovative, cutting-

edge, advanced workshops

http://adpro.ca/public-programs/Successful-Change Click to learn more and reserve your seat:

“Superb! Tons of stuff I can take back and start

using from Monday.”

“Inspiring, thought provoking. Dynamic

presenter.”

“Brilliant – insightful, practical. Tools look

very useful.”

Sneak peek: http://www.slideshare.net/TimCreasey/prosci-advanced-toronto-workshop-oct-7-2015-business-case

Sneak peek: http://www.slideshare.net/TimCreasey/prosci-advanced-toronto-workshop-oct-7-2015-scorecard



http://www.slideshare.net/TimCreasey/prosci-advanced-toronto-workshop-oct-7-2015-business-case

http://www.slideshare.net/TimCreasey/prosci-advanced-toronto-workshop-oct-7-2015-business-case

http://www.slideshare.net/TimCreasey/prosci-advanced-toronto-workshop-oct-7-2015-scorecard

http://www.slideshare.net/TimCreasey/prosci-advanced-toronto-workshop-oct-7-2015-scorecard

Prosci Advanced Toronto Workshop Oct 7 2015 Scorecard

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Transcript of Prosci Advanced Toronto Workshop Oct 7 2015 Scorecard