Proposal Submittal To - University of Central Florida · 2016-12-08 · Proposal Submittal To: ......

Proposal Submittal To:

University of Central Florida

State of Florida

Invitation to Negotiation

ITN# 1602JCSA “Temporary Labor Services”

Proposal Due Date: 09/22/2016

Submitted by:

6750 N Andrews Ave, Suite 200

Ft. Lauderdale, FL 33309 Tel: (954) 938 - 2800 Fax: (954) 938 - 2004

www.radgov.com

http://www.radgov.com/

Cover Letter

September 20, 2016 Attn: Cali Jones Purchasing Department RE: Request for Proposal RFP#1602JCSA – Temporary Labor Services Dear Ms. Jones, RADgov Incorporated of Florida (henceforth referred to as RADgov) is pleased to submit a response for RFP “Temporary Labor Services” to the University of Central Florida (“UCF”). RADgov intends to provide temporary labor services for the following categories: administrative, accounting, training, support staff, information technology, professionals, technical and general maintenance. RADgov, Inc. is a Certified Minority and Women Owned Small Business Enterprise (WOSB) with over eleven (11) years of experience in providing temporary labor services. RADgov has proven capability in providing similar services and has been fulfilling the requirements of various Federal and State Governments clients as well as private clients in various projects of high level of complexities. Our partial client list includes US House of Representatives, Equal Employment Opportunity Commission, US Department of Agriculture, Federal Reserve, 17th Judicial Circuit of Florida, 19th Judicial Circuit, Northrop Grumman Corporation, Montclair State University, Southern California Association of Governments, St. John’s River Water Management District, Riverside County Medical Center, Blue Cross Blue Shield of Florida, Unisys, Harris Corporation, Raytheon, GE healthcare, Yellow Pages, Sony PlayStation, AstraZeneca, GE Capital, HP, John Deere, McAfee, Johnson & Johnson, Kimberly Clark, Volkswagen, First Niagara Bank, Biogen Idec and Avery Dennison etc… RADgov is amongst the leading temporary services provider organization in the nation and currently holds more than 80+ Contract’s that are similar to the current requirement. We leverage RADgov’s experience and expertise in providing similar services to provide a dedicated team, timely response, qualified professionals and long lasting support.

RADgov, Inc. 6750 N Andrews Ave, Suite 200 Ft. Lauderdale, FL 33309 Tel: (954) 938 - 2800 Fax: (954) 938 - 2004 www.radgov.com

http://www.radgov.com/

We acknowledge and agree to comply with Terms and Conditions set in the RFP. RADgov acknowledges the receipt and review of addendum# 1 dated September 09, 2016. RADgov states that the proposal in its entirety will remain a valid offer for 120 days after the offer submission date. Should you need any clarification regarding our proposal, please feel free to call me at (954) 938 - 2800 or via email [email protected]. Sincerely, Ajaya Kapoor (Director) RADgov, Inc.

mailto:[email protected]

Table of Contents

1 Experience and Qualifications of Proposer ........................................................................................ 7

2 Project Staff Qualifications and Experience .................................................................................... 60

3 Overall Responsiveness of Proposal to satisfy scope/Project Approach ............................ 69

4 Appendix II Supplemental Offer Sheet Terms and Conditions ................................................ 72

5 Appendix III Certificate of Non-Segregated Facilities ................................................................. 75

6 Appendix IV Compliance and Certification of Good Standings................................................ 78

7 Appendix V – Secure Handling of UCF Data .................................................................................... 81

8 Addendum Acknowledgement ............................................................................................................. 83

Temporary Labor Services RFP#1602JCSA

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1 Experience and Qualifications of Proposer

1. Describe why your company believes it can provide and is qualified to provide temporary labor services as described in this ITN. Highlight any major features, functions, value-adds, and areas of support that differentiate your service from your competition.

RADgov has vast experience in providing temporary services in non-management, management and technical categories. RADgov offers an unmatched cadre of qualified consultants. We have amassed a team of professionals that has or who have the depth and breadth of experience so vital to any project’s success. Our professionals have the right combination of experience with administrative/clerical services, financial services, project management, quality assurance, communications management, software design, testing and implementation, reengineering, maintenance and service-supporting.

RADgov is amongst the leading contract services provider in the nation and our strong expertise includes providing Administrative Support HR Support Clerical Data Entry Specialist IT Support Finance and Accounting Business Development Coordination Project Coordination & Management

RADgov in the past have provided contracted resources to work for several Public Sector Clients in various states including the State of Washington, State of Florida, State of Maryland, State of California, and many more. In the past, we have filled quite a few direct and indirect contract positions with the Public Sector system throughout the nation including positions such as Contract Specialist/Administrator, Accounting Clerk I-IV, Document Preparation Clerk, General Clerk I-IV, Service Order Dispatcher, Help Desk Technician, Computer Systems Analyst I-III, Computer Programmer I-IV, Drafter/Designer, Technical Writer, QA/QC Inspector, Software Tester, Paralegal/Legal Assistant I-IV, Procurement Clerk, Drafter/Designer, Quality Assurance, CAD Illustrator, Web Support Technician, Financial Analyst, Computer Data Librarian, Survey Worker (Interviewer) and Material Coordinator.

RADgov’s experience in providing technical services includes but not limited to Project Managers, Project Lead, Business/Systems Analysts, Integration Specialists, Programmer Analysts, DBA’s, Network Administrator, Security Specialist, Application


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DBA’s, Programmers, Trainer Support, Technical Writer, Functional/Technical Resources, Help Desk Support and Support Specialists etc.

We leverage RADgov’s capabilities in offering team of professionals who have strong experience and certification so vital to any projects success. RADgov’s staff carries technical certifications from Microsoft, Java, Sun Systems, IBM, SAP, Oracle, and the Project Management Institute, to ensure that our development and engineering deliverables meet quality test standards. RADgov, in the past, has provided contracted resources to work for several Public Sector Clients in various states including the State of Washington, State of Florida, State of Maryland, State of California, and many more.

RADgov has proven experience in providing similar services to various state/local as well as private clients and this helps us to understand that timely response is vital in providing temporary labor services. To address this, RADgov has a home grown dedicated Resource Management System (RMS) which currently has more than 4200+ active profiles of professionals who are highly qualified in various domains.

Additionally, our latent resource pool enables us to quickly put together and provide large teams of consultants with expertise and appropriate skill levels as desired by UCF. Our RMG is reviewed and amended periodically every 6 months. We provide all our customers with qualified and experienced professional in an aggressive time period. With our Resource Management System, RADgov is fully capable of quick ramp up and deploy additional resources in a short time frame and support the UCF in long term projects as well.

Account Management RADgov provides dedicated Account Manager who will be responsible for contract management, execution, receiving the requirement, recruiting, submitting profiles, managing the resources working on Project, Billing, Invoicing, and supervising them. Our account manager will not only ensure a prompt response but also the quality of profiles.

RADgov proposed Account Manager will be responsible for handling Performance and employee relationship issues. RADgov proposed Account Manager will periodically monitor the behavior and performance of the candidates. RADgov has zero tolerance towards incompetence, excessive tardiness, absenteeism, theft, or exhibiting lewd or inappropriate behavior, or verbally, physically or sexually harassment in workplace. RADgov Manager will take necessary action, if any of these incidents are brought to RADgov Account Manager’s notice by UCF. In such situations, RADgov will ensure to provide an equally qualified replacement within 24 hours; we always maintain a backup candidate to provide immediate replacement.


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Customized Reports RADgov provides customized reports as per the requirements of the client. For this requirement from UCF, Our dedicated Account Manager is the person designated to timely communicate with UCF on current progress and Status. Progress reporting includes many facets, such as both formal and informal means to communicate with RADgov and project efforts to all participating organizations. For informal communications, the typical methods used are telephone calls, e-mails, and personal contact. The formal means of communicating concerns or inputs consist of conducting formal reviews; participating in Project or Contractor meetings; participating in technical working groups; preparing weekly, monthly, and quarterly status reports; preparing and presenting briefings to advisory groups; and preparing of special Memorandums for the Record (MFRs).

We also submit periodically reports with placement/job order activities including start/end dates, dollar amounts, salary costs and job categories. We are also flexible and will provide timely help in preparing customized reports as requested by the UCF.

RADgov works towards ensuring customer satisfaction and to ensure the same RADgov has adopted various measures in tracking the customer satisfaction, following are the some of them: We develop status reports which ensure that we are providing services within said

timeframe and quality. We check the performance reports of our proposed candidates. We request our client to fill Performance Questionnaire for our proposed candidates

periodically. We have frequent interactions with UCF Staff members to know their views and

inputs on our performance.

RADgov is capable of providing customized reports as per the requirements of UCF.

Value Proposition

RADgov brings People, Processes and Technology blended together to deliver Quality deliverables On-time within cost project delivery Wide range of IT services Cost effective solutions through Offsite Engagement Model 24X7 IT and Management Support. Excellent Process and Functional Knowledge. Established Facilities in USA with infrastructure Provide 24X7 Support Systems in place for Customer Service and Troubleshooting.


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Has state of the art Infrastructure to handle complex IT related functions like Software Development, Customer Support and Project Management.

2. Provide an overview and history of your company. Describe the organization of

your company that includes the organizational structure.

RADgov, Inc. is a certified Minority and Women Owned (M/WBE) Business Enterprise with over eleven (11) years of experience in providing temporary services to federal, state/local and various public as well as private sector clients. RADgov has its headquarters in Fort Lauderdale, Florida and branch offices in New Jersey, Virginia and Michigan.

RADgov offers an unmatched cadre of qualified consultants. We have amassed a team of professionals that has or who have the depth and breadth of experience so vital to any project’s success. Our professionals have the right combination of experience with administrative/clerical services, financial services, project management, quality assurance, communications management, software design, testing and implementation, reengineering, maintenance and service-supporting.

Organizational Chart


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3. Provide information on your company size, industrial track record, financial stability, and years in business, etc.

RADgov has been providing similar temporary labor services for more than eleven (11) years. RADgov’s financial condition is very much stable to provide any high end requirements. Our annual revenue for the previous year is 13.25 Million USD. We are successfully providing similar services to more than 80+ Clients and have 220+ Full time employees working for our organization.

Following is the partial list of clients to whom we have provided similar services:

US House of Representatives

Web Project Manager

17th Judicial Circuit of Florida

Senior Project Manager, Senior Business Analyst, Senior Developer, Help Desk Technician, Computer Systems Analyst I-III, Computer Programmer I-IV, Drafter/Designer, Technical Writer, QA/QC Inspector, Software Tester, General Clerk and Accounting Clerk

Office of The Public Defender – 19th Judicial Circuit

Enterprise Infrastructure Services – Sr. Network Engineer, Windows Server Engineer, Network Operations Technician System Operations - Database Engineer

Northrop Grumman Corporation

Applications Support Engineer, Engineering Checker, Java Developer, Quality Assurance Specialist, PC/Network Support,

St. John’s River Water Management District

Java Developer, Software Tester/Quality Control Specialist, Database Administrator

Eastern Municipal Water Management District

Progress Developer, .NET Developer with PL/SQL Scripts, MS Access Support

Riverside County Regional Medical Center

Help Desk Support (Technical Support), Computer Operator, General Clerk

Montclair State University

Senior Project Manager, Project Manager, Project Lead, Business Technology Consultant, Senior Business Analyst, Business Analyst

Blue Cross Blue Shield of Florida

Help Desk Technician, Computer Systems Analyst I-III, Computer Programmer I-IV, QA/QC Inspector, Software Tester, Quality Assurance

FL School Board of Broward County

Network Engineer, Windows Server Engineer, Data Centre Specialist, Linux Server Engineer, Graphics Designer, Software Tester

State of South Carolina

Software Development and Testing – Senior Developer, Developer, Graphics Designer, Software Tester with


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expertise in Microsoft Technologies System Operations - Database Engineer, Systems Engineer, Data Centre Specialist, PeopleSoft Systems Analyst

State of New Jersey Product Specialist, Project Manager

State of Arizona Senior .NET Developer, Contract Specialist

State of Arkansas SQL Server DBA, Help Desk Support

State of North Carolina

.NET Developer, Senior Cisco Network Engineer, GIS Technician, Senior Level C# .NET Developer, Senior LAN/WAN Engineer, Senior COBOL Specialist, Technical Architect

State of Michigan Senior Project Manager, Senior Network Analyst

State of Ohio SQL Server DBA, Service Desk Support, Programmer, Data Analyst

State of South Carolina Quality Assurance/Test Specialist, Windows Administrator, Web sphere Administrator, .NET Programmer

State of Oregon Software Quality Assurance Analyst, Network Engineer, Help Desk Support

State of Iowa Graphic Designer, Database Administrator, SharePoint Developer, Desktop Technician

State of Colorado .NET Solution Architect, Help Desk Support

State of Wisconsin GIS Technician, GIS Specialist

State of Virginia Data Classification Analyst, Technical Support, Senior .NET Programmer Analyst, Project Manager

State of Rhode Island Microsoft .NET Developer

State of Maine Tester, Instructional Designer, Application Development Analyst

HP Business Analyst, Incident Manager, PL SQL Developer, IT Support, Java/J2EE Technical Lead

Johnson & Johnson Research Associate I - III, Scientist I -III, Validation Engineer III, Project Accountant I - III, Chemist II, Document Control Specialist I

Novartis Business Analyst, IT Project Manager, Operations Analyst, Citrix System Administrators


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Kimberly Clark Project Manager III, Integrated Marketing Communications Manager II, Executive Assistant II, Project Manager IV, SharePoint Designer

AstraZeneca Administration Coordinator, Safety, Health and Environmental Resource Advisor

GE Capital Project Manager, Data Analyst, Paralegal, Data Manager, Financial Analyst I - III, Legal Administrative Assistant

Biogen Idec Senior Administrative Assistant, Financial Analyst, Quality Control Associate, Data Entry Operator, Associate Scientist II – Technical Development

GE Transportation Test Engineer I – III, E-Services Analyst/Programmer, Electronic Hardware/Firmware Design Engineer, Project Administrator, Sourcing Specialist, Quality Engineer

John Deere Customer Support Representative, Project Manager Sales/Marketing, Production Support, Data Coordinator, Product Engineer I- III

GE Healthcare Software Validation/Verification Test Engineer, Software Programmer, Project Manager, Deputy Project Manager, Quality Engineer

Yellow Pages Business Analyst, Instructional Designer, Accounting Clerk I-IV, Software Tester, Paralegal/Legal Assistant, Drafter/Designer, Web Support Technician

Sony Computer Entertainment America

Network Operations Administrator, IT Project Manager for Applications & Infrastructure, Business Systems Analyst, Senior Accountant

Advanced Software Systems, Inc.

Java Developer, PeopleSoft Developer

Time Inc. Marketing Assistant Manager, Admin Services Coordinator, Administrative Assistant

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4. Provide financial information on your company (e.g., annual report, 10-K).

Financial Statements - 2014


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Audited Financial Statement 2013


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Audited Financial Statement 2012


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5. List three accounts that have similar needs to UCF. University and/or College accounts would be a plus. Proposers must include:

• Company/University name and address • Services rendered and length of service • Contact information for reference

Company/University name and address

17th Judicial Circuit of Florida 201 SE 6th Street, Suite 895, Ft. Lauderdale, Florida 33301

Services rendered and length of service

RADgov has provided IT Staff Augmentation Services September 2006 – August 2013

Contact information for reference

Name : Les Pearson Title : IT Division Director Phone : (901) 857 - 8645 Email : [email protected]


Johnson & Johnson – Kelly OCG One Johnson & Johnson Plaza, New Brunswick, New Jersey 08933


RADgov has been providing Temporary Staffing Services October 2009 – Till date


Name : Tracey Harvey Title : Professional Staffing Specialist Phone : (908) 927 - 3210 Email : [email protected]


Biogen Idec 225 Binney Street, Cambridge, MA 02142


RADgov has been providing Temporary Staffing Services February 2011 – Till date


Name : Kelly Montgomery Title : Senior Recruiting Partner Phone : (919) 993 - 1343 Email : [email protected]





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2 Project Staff Qualifications and Experience 1. List the total number of employees, include job titles and experience of individual(s)

who will be assigned to the UCF account; include resume(s).

RADgov will assign a dedicated Account Manager and four (4) recruiters including two senior recruiters (Venu Jonnala and Serene Michael) for any requirements from UCF.

Resumes

Chris Victor Account Manager

Over 10 years of experience in IT recruitment for the US market. Adroit with all phases of recruitment, highly competent in identifying fall backs and

make changes to meet the client’s SLA. Effective team management, high level of integrity with discipline.

Project Experience RADgov, Inc. 01/ 2010 - Present Resource Delivery Manager Responsibilities: Have been working for over 20 clients – Federal, State and private. Have supported over 20+ requirements a day. Active participation in client meetings to understand their patterns and the upcoming

opening(s), have the team pipeline resumes to ensure good turn-around time on exclusive requirements.

Participate in new client orientation programs and also help the proposal team Making sure all the resumes are strictly in adherence to our recruiting process and

client rules, cross checking MSPs to RMS (proprietary software) on the candidate’s status. Develop relationship with the MSP - Client managers.

Supervise the team members to ensure they meet their daily objective of submittals. Effective in recruiting and retaining the right talent and also ensured the consultants

adhere to the client’s policies and also maintained good relationship to understand the up-coming projects and possible openings.

Other Organizations 04/2005 – 12/2009 Lead Recruiter/ Recruiter


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Responsibilities Lead recruiter for clients like Carlson Companies, US Bank, State of OH, State of MN and

NWA. Cultivated mutually beneficial relationships with clients, vendors and consultants to

ensure good business opportunities. Used different tools to find the right candidate like internal repository of resumes, web

based resources, and also through referrals, networking sites. Built & maintained resumes repository.

Education

Bachelor’s degree in Computer Science

Venu Jonnala

Senior Recruiter Summary More than 14 years of relevant experience in IT Services Sales encompassing Business

Development, Account Management, staff augmentation & Technical recruiting in the Information Technology horizontal.

Results-oriented Business Development/Client Relationship management in staff augmentation, project based solutions, and strategic planning in a High-Tech environment

Have worked as an IT Recruiter/Recruiting Manager, Business Development and currently working as an Operation Manager and Operations Director.

I have extensive experienced in Transaction Processing/Backend Operations and in project management, quality, MIS reporting, etc.

Track record of success locating, identifying and closing top candidate talent, with a special emphasis on hard-to-fill positions (US Staffing) Permanent, Contracting & Contract to Hire positions, solid experience in full life cycle of recruiting for US market.

Worked extensively with portals like Monster/Dice/Career Builder/Corp-Corp etc. Negotiated compensation on 1099, W2 and Corp to Corp, dealt with third party vendors and approved various vendors to work.

Experience in utilizing innovative recruiting techniques leading to reduced cost-per-hire and skilled in utilizing direct sourcing, web recruitment, social networking sites (LinkedIn, Facebook) for additional recruitment tools Web 2.0 techniques and tactics.

Hands on experience in US Client Interaction, US Calling, US Back office Operations, Human Resource, Recruitment & Staffing Sales, Marketing, Promotional activities like Brand Promotions with an Ascending career growth in various roles as Sales Manager, Accounts Manager, Team Leader, Business Development Manager (BDM) etc.

Experience in managing international customers/Clients (from a service delivery perspective).


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Experience in operational excellence initiatives such as CMMI, ISO 9000 etc. Experienced in People Management & Attrition Management.

Co-ordinate in internal training and Plan and co-ordinate the training program with customer/clients.

Responsible for service delivery and managing support as per the Service Levels outlined in the SLA.

Management of day-to-day project and service issues. Planning and developing systems and procedures to improve the operating quality and efficiency of the department and developing/implementing sales & marketing strategy Monitoring and analyzing sales and marketing activity against goals.

Experience in strategic planning and execution and excellent Knowledge of Contracting, Negotiating and change Management.

Knowledge of structuring salesquota goals and revenue expectations. Experience in planning marketing strategies, advertising campaigns and successful public relations efforts.

Develop and coordinate sales selling cycle and methodology. Analyze and evaluate the effectiveness of sales. Methods, costs, and results. Developed

and managed sales and marketing budgets and overseen the developments and managements of internal operating budgets.

Established and implemented shorthand long-range goals, objectives, Policies, and operating procedures.

Supervise the planning and developments of the company marketing and the communications materials.

Represent the company at various communities and or business meeting to promote the company.

Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs.

Promote positive relations with the partners, vendors and distributors. Recommend and administer policies and procedures to enhance operations. Conducting the weekly meetings and submit the summary of the status reports of all the

team members to the management. Implementing the Conrep system for Sales & Recruiting and monitoring the

performance using it and even handling Accounts with permission of the CEO regarding day to day Operations.

Strong hands-on experience in Recruitment, Screening resumes, screening candidates, conducting interviews and giving the best hires for clients.

Looking after complete deployment, Client relationships, Responsive and proactive, Collections. Good Team Leading and Management skills, provided training on sourcing and recruiting of right candidates.

Multi task skills working on different job orders while using good time management skills.


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Good verbal and written skills. Manage complete Resource Augmentation cycle. Conceptualize and design marketing collaterals and presentations. Own all documents related to Business Development process, and demonstrate continuous improvements in the process.

Professional Employment Experience RADgov, Inc. 09/2013 – Present Resource Development Manager Responsibilities: Performing full life cycle recruiting for Information Technology Professionals

for US Staffing Working knowledge in contractual placement on W2 salary, W2 hourly, Corp to Corp

(C2C) and 1099 Gathering the requirements from hiring manager / accounts manager, screening the

requirements and then sending it to the team members for fishing out promising profiles within time frame.

Evaluate each job order to be certain we have all the information required to successfully recruit for positions.

Managing the job requirements of the Organization by assessing to the needs of Various Clients.

Making a pointers in regards to the qualified resources by collecting all the details and qualifying the resources and sending them to Sales Directors

Coordinating in Scheduling the Telephonic and face to face interviews Collecting References from the Candidates for the back ground Check Generated the direct clients and account management / involved in bench sales Other Organizations 03/2001 – 08/2013 Recruiting Manager / Account Manager Responsibilities: Perform full life cycle recruiting for Information Technology Professionals

for US Staffing Working knowledge in contractual placement on W2 salary, W2 hourly, Corp to Corp

(C2C) and 1099 Handling contract placement, contract to hire (CTH) placement and full time /

permanent placement Qualify candidates through interviews. Evaluate each job order to be certain we have all the information required to

successfully recruit for positions. Arrange with client all interview steps,


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Develop a technology profile for each client to include detailed information, and contact information.

Conduct a two-week performance review with client and address concerns or issues. Responsible for arranging follow-up client care contact on a frequent basis. Perform reference/background and suitability checks. Make sure all contracts are reviewed and signed with 3rd party vendors. Submit weekly reports to Corporate. Stay in tune with the latest market technology trends. Searching and Resourcing IT Job board. Resourcing suitable candidates using different job board like Dice, Monster & Info gist.

Training the new comers for IT recruiting Education Masters in Computer Applications, Madras University, India

Serene Michael Senior Recruiter

Summary: Over 6 Years of work experience in Recruiting and IT Sales & Technical Support in

different leading organizations. Possess excellent technical knowledge of computer hardware and Operating System

troubleshooting and using computer applications. Effectively solved the queries of the customers from all over the world especially from

United States of America. Worked on trouble shooting the issues related to HP All-in-One Printers, which is a

printer that has Scanner, Fax and Copier all bundled into it. Was awarded the Exceptional Performance Certificate by Hewlett Packard for my

exceptional performance and dedication towards work. A resourceful, solution-focused professional with excellent interpersonal and rapport-

building skills. Good Knowledge over computer hardware and computer applications. Possess excellent knowledge of recruiting and hiring processes including sourcing,

interviewing, reference checking, salary negotiations, and closing. Effectively recruited candidates through Internet research, internal database, cold

calling, referrals, and other strategies.

Computer Skills:

Languages known C, MATLAB

Operating systems DOS, Windows


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Application package MS Office

Technical Skills: Simulators : PSPICE, MULTISIM, XILINX. Design : V.H.D.L, E.W.B. Work Experience: RADgov, Inc. 07/2011 - Till Date Role: Sr. IT Recruiter Responsibilities: Use of negotiating, decision making skills, positive attitude and strong communication

and inter-personal skills. Source and screen resumes, conduct phone interviews, recommend qualified

candidates to hiring managers for interviews, check references, update candidates on the recruitment process, and negotiate and close desirable candidates in a very competitive talent market.

Acquiring the requirements and also submitting the resumes in MSP like (Volt, Fieldglass , IQ Navigator, Beeline, Peopleclick, Salem and Progata)

Identify potential consultants in the US market through different job boards like Monster, Dice and Career Builder.

Worked exclusively on requirements of State of VA, PA, NC, SC, NY, NJ, MA & FL. Also worked for the Federal client requirements (Northrop Grumman, & UNISYS) Worked for healthcare/pharmaceutical client requirements (BCBS, Johnson & Johnson,

Biogen, Radys Hospital, American Red Cross) Worked for clients like Covidien, Harris Corp, John Deere & Becton and Dickinson. Extensive experience in working with GCs and Citizens on C2C, W2 and 1099. Filtered through and reviewed completed candidate profile/resume and evaluated

applicants work history, education and training, job skills, desired salary/hourly rate, and personal qualifications against open requirements.

Other Organizations 05/2006 – 07/2011 Role: Recruitment Specialist Responsibilities: Worked on various requirements of Technical Writers, Technical Support, CISSP, UI

Developer, SharePoint Developer/Administrator, Software Engineers/Architects, Database Architects/Developers/Administrators, network/System/Security Engineers, Quality Assurance/Test Engineers, Technical Program/Product/Project Managers, Development Managers, and Business Analysts, etc.


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A resourceful and solution-focused professional with excellent interpersonal and rapport-building skills.

Good Knowledge over all the technologies and methods of IT Recruiting. Finding the best suitable consultants from different portals like www.dice.com,

www.monster.com, www.careerbuilder.com, etc. for the Company requirements. Effectively recruited candidates through Internet research, internal database, cold

calling, referrals, and other strategies. Extensive experience in working with C2C, W2 and 1099 with H1B, GCs and Citizens. Interact with them about the requirement and get their updated resume. Scrutiny of resumes, and short listing the best resume, which suits the requirement. Have rate negotiations with Consultants/Employers and get the required

documentations signed. Worked with hiring managers on all staffing – related issues, such as recruitment,

selection of candidates, offers, salary negotiation, interview techniques and closing candidates.

Educational Qualifications: MBA – Marketing/HR Osmania University , Hyderabad, India 2008 - 2010

Bachelor’s degree in Electronics and Communication Engineering

Jawaharlal Nehru Technological University – Hyderabad, India

2002 - 2006

2. Clearly identify the skill sets your staff is capable of providing, and clearly

indicate if subcontractors or sub-consultants will be used. Identify special projects they have staffed, any membership in professional organizations relevant to the performance of this contract. Also indicate how the quality of staff over the term of the agreement will be assured.

RADgov staffs are capable of providing considerable skill sets for non-management, management and technical categories. Skill Sets including Administrative Assistant, Accounting Clerk, Customer Service Representative, Data Entry Operator, Computer Operator, Computer Programmer, Systems Analyst, Network Receptionist, Office Assistant, Financial Analyst, Technical Instructor, Quality Assurance Analyst, Help Desk Support, Technical Support, Project Administrator, Project Manager, Business Analyst, Program Manager etc. RADgov, with necessary capability and significant experience in providing similar temporary services, does not intend to utilize any subcontractor for this opportunity.


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RADgov staffs were involved in similar projects for the following clients:

Client Project Name

17th Judicial Circuit of Florida Judicial Information Systems - IT Staff Augmentation and Project based staffing Services

19th Judicial Circuit of Florida Network Support Services St. John’s River Water Management District of Florida

Software Development Services

Miami Dade County Public Schools Software Consultant Contract FL Department of Transportation Temporary Employment Services for the

Materials Office Blue Cross Blue Shield of Florida Software Testing Services FL Broward Sheriff’s Office IT Library of Professional Services NC Office of Information Technology Services

Technical Services

NJ Department of Treasury Temp Employment Services, Skilled & Unskilled Labor

VA County of Prince William, Finance Department

Temporary Employment Services

State of Washington Sound Transit IT On-Call Roster WA Department of Social and Health Services

E-jas Maintenance and Operations Support

Quality

We conduct and administer a simultaneous and engrained 7-point quality check before a candidate is hired. These quality checks are done at the end of each phase of RADgov’s 8-step recruitment methodology. To start with, and as part of the very first quality check, we ensure that a candidate selected for screening is coming from a reliable source. We have developed a list of preferred quality sources where candidates are selected for screening.

Specific Quality checks are also done during the screening process. We have developed benchmarks for each process to enhance the quality. These benchmarks are there during the telephonic screening, skill assessment and testing, one on one interview, team interview, technical and group discussions, reference checks and offer. We ensure that these benchmarks are adhered to with each candidate before an offer is extended to a candidate. Our quality benchmarks are documented and included in all recruiter and HR staff Training.


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We believe that our employees’ performance is a direct reflection of whom we are and what we stand for; that’s why we have implemented a Quality Assurance Program. This Quality Assurance Program includes - a thorough interview, skills testing, and comprehensive screening. We then administer a customized orientation that outlines the policies and procedures of the client’s organization. We also deliver continuous high-quality services by having a rapid response time of 30 minutes or less, customer visits, and weekly reporting as well as quarterly business reviews.

We know that exceptional employees are imperative to a successful company; we have developed a Working Interview Program. Our risk-free solution guarantees you the best temporary employees. We select and deploy candidates having specific experience in the field of interest of the client. If client is not completely satisfied, we will find a quality replacement within a short span.

We have cooperative partnerships with other staffing companies that enable us to access a virtually unlimited labor pool across the U.S. Thus, we have the means to recruit and implement our Quality Assurance Program throughout the U.S. and beyond. We have the corporate infrastructure to manage processes that make each of these methodologies fully viable in an intense, competitive environment.



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3 Overall Responsiveness of Proposal to satisfy scope/Project Approach

1. Describe your company’s capacity in providing services in all temporary labor

areas, including non- management, management and technical categories. Also, how do you propose to deliver these services to UCF in a timely manner? Company Capacity - Resource Management System (RMS) RADgov’s home grown Resource Management Group (RMG) offers a unique combination of exhaustive staffing experience; diverse resource polls and extensive IT experience. Additionally, our latent resource pool enables us to quickly put together and provide large teams of consultants with expertise and appropriate skill levels as desired by UCF. We provide all our customers with qualified and experienced consultants in an aggressive time period. Our Resource Management System has more 4200+ active profiles of candidates who are highly qualified in various domains. With our Resource Management System, RADgov is fully capable of deploying additional resources in a short time frame. Our RMG is reviewed and amended periodically every 6 months.

To deploy the right skilled resource in a timely manner, RADgov has home grown Resource Management Framework, which is reviewed and amended periodically. We have more than 500 active profiles added to our framework every 6 months, with more than half of them are willing to work for any client/ contract at any given point of time. This framework enables RADgov to provide resources to its customers from various resource pools. This ensures timely deployment of right resources. RADgov understands the importance of candidate availability throughout the duration of contract even in a staffing model and ensures that our resources available. This will provide maximum customer satisfaction to the UCF. RADgov resources will have a complete understanding of the tasks to be performed. Service Delivery Account Management Team structured to service all client service requirements and Account Manager leads this team and acts as a single point of contact for the client. The Account Manager communicates the changing needs of the client to the support staff. We have aligned individual Resource Manager(s) to each Account Manager who in turn works with a team of Technical Recruiters in fulfilling every single technical and functional resource requisition that is released by the customer.

When we receive a service request, we apply an enhanced understanding of finding ‘the right resource(s)’ for the job. Because the market for good consultants is extremely competitive, we always act with a sense of urgency to deliver the best possible resources. Our selection process has been defined and refined over many years to


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create the most effective system possible. Upon receipt of a request, the account manager contacts the hiring manager by close of business the same day to clarify the requirements and confirm a clear understanding of the staffing need. If the request is received during a face-to-face meeting, the account manager contacts the hiring manager with an update by close of business the next day.

The requested information is transmitted electronically to our resource team. We include the required and desired technical skills as well as non-technical attributes needed. The account manager includes other details about the assignment that may help sell the opportunity to potential candidates (like exposure to other technologies).

The Account Manager enters the details in our database to allow recruiters from all our offices to search for resources. Our recruiters search for the candidate within our large database and also use paid job boards. Each recruiter refers to their individual "Top resource" list to check for a match to the requirement and recruiters conduct a full text resume search within our large candidate database. Our Recruitment and HR team are able to broaden the search further for candidates on paid job boards and thereby developing a bigger pool from which to pick. This creates a list of qualified candidates that will be examined further. RADgov will arrange for an interview within twenty-four (24) hours after submittal of resumes and notification by the UCF

2. Describe how urgent requests are handled.

Within four (4) hours of the UCF’s initial request for personnel, RADgov Account Manager will acknowledge via telephone and confirm by facsimile/e-mail, receipt of the UCF’s request and that the search has begun for acceptable candidates. Within twenty-four (24) hours of the initial request, the RADgov Account Manager will respond to the UCF via telephone and confirm by facsimile/e-mail as to whether or not the UCF request can be filled, and will provide the UCF with resumes of all qualified candidates for review. RADgov will ensure all candidates are available for interview within twenty-four (24) hours after submittal of resumes and notification by the UCF. All candidates will be available and ready for work within twenty-four (24) hours after acceptance by the UCF.

3. Provide an explanation of how background checks will be processed.

A check for felony and misdemeanor criminal convictions will be conducted in all counties of state(s) where the employee has resided, has been employed, or attended school for the past five years. Fingerprinting is conducted before the personnel is placed at client locations and the details are shared with the client. All the screening process is part of our regular screening methods and there will not be any additional costs charged to our customers. Our Background Check Requirements are as below: 7 years County Criminal Search (Including Felony & Misdemeanor)


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7 years Federal Criminal Search Nationwide Criminal Search Statewide criminal Search SSN Trace Government Watch list Sexual Offender Search Healthcare Sanctions Search Global Sanction Search OFAC – Office Foreign Asset Control Motor Vehicle Report EPLS and Credit Report Professional Reference Check Employment and Education Check

4. Describe your process of vetting employees to meet the needs of the university;

including professional appearance, reliability and workplace skills.

RADgov’s vetting process includes Data Analysis/Problem Solving Skills - Numeric Skills, Data Interpretation,

Logical Reasoning, Solving Business cases and Forecasting skills Information & Communication Technology – Computing Skills, MS Word, MS

Excel, MS PowerPoint based on the skill needs Personal Work Attributes/Personality traits - examining motives for applying

for the job, career, work experience and Willingness Behavioral Skills – cultural fit, team worker, Process Centricity, Attention to

detail/Thoroughness, Team work, Managing Expectation; Ability to work under pressure, emotional stability, Compatibility with company values, Professional Assertion

Attitude - Self-motivation, Commitment, Energy/Enthusiasm, Stress Handling Business Communication Skills – both written & Verbal, if needed bilingual

5. What is your company’s fill percentage and lead time to get an employee ready to

work?

RADgov’s fill percentage is 70% and lead time to get an employee ready to work is 48 hours.


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4 Appendix II Supplemental Offer Sheet Terms and Conditions


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5 Appendix III Certificate of Non-Segregated Facilities


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6 Appendix IV Compliance and Certification of Good Standings


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Tax Receipt


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National Minority Supplier Development Council



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7 Appendix V – Secure Handling of UCF Data


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8 Addendum Acknowledgement

End of Document

Proposal Submittal To - University of Central Florida · 2016-12-08 · Proposal Submittal To: ......

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