Results through Experience

Project Team Health

Kym Williams

Business and Risk Solutions

Results through Experience

Today’s Presenter

Relationship Contracting

Culture, Leadership & Team Development

Commercial Training

Strategic & Project Commercial Advice

Risk Management & Internal Audit

Contract & Tender Support

Local Government & Infrastructure

Kym Williams is a previous General Manager in the

Infrastructure industry and Manager in Local Government at

two large SA Councils.

Results through Experience

Project Team Health

Getting the appropriate balanced between people and task is one of the

great challenges on projects and in organisations.

Being able to measure how effectively your team is engaged is important in

ensuring that they are focussed on the right outcomes as well as being able

to effectively collaborate with their peers.

This session will provide an understanding on how to measure project and

organisational health using simple diagnostic and reporting tools.

It will also highlight the most effective ways to report these organisationally

and within projects to achieve meaningful change and improvement.

Results through Experience

Client objectives…. the link….

3. To utilise a combination of local and international expertise and best

practice to manage risks and achieve the optimal outcome

5. To establish and maintain a highly effective collaborative working

arrangement between client, the Other Project Participants and key

stakeholders

8. Very collaborative interfaces with others doing work in the area, on either

end and on the local authority networks maintaining current levels of

service as far as practical on the network

Results through Experience

Purpose of Diagnostics

Identify silo behaviours in an evidence based manner and address these

Focus on team behaviours and how we continue to leverage these across

the project

Receive timely feedback at all levels of the project

Evidenced based approach to a critical key measure on a project

Demonstrate the journey and provide feedback at a point in time

Results through Experience

Examples - Actions from Diagnostics

Ineffective meetings – meeting pack developed

Lack of collaboration – facilitation pack for managers and additional

workshops conducted

Lack of role clarity – role description, visual project organisation charts,

morning tea item on new starters

Lack of Vision and Understanding around why we were here – winning bid

strategy developed, Project Charter documented and communicated

Lack of visibility of Programme – Top 10 deliverables list developed and

communicated and programme made visible

Results through Experience

Link to High Performance Plan

Plan is broken into one project team practices that identify team health

measures for successful delivery of the project

Actions have been identified to take in to account different stages of a

project and feedback from diagnostics

Allows us to anticipate challenges and areas to focus on

Benchmark is not always relevant – greater performance through

improvement and challenging our status quo is the goal over time

Diagnostics are our barometer as to whether we are on track – but with

some science!

Results through Experience

Link to Individual Coaching

Partnering workshop provided individual reports to Management team

Mirrors the ideal project team practices and assesses their performance

(self assessment and peer feedback)

Areas to develop are then aligned to ideal project team behaviours

Focus is on improvement through coaching sessions

Shadow of the leader – 5% improvement in leaders behaviour mirrors in

overall project performance

Results through Experience

Project Team Surveys and Reports

BRS are able to provide and administer simple diagnostic and reporting

tools to report back on project team health.

Surveys and reports can be completed for:

JV Board and Project Governance Level

Management Team

Project Team

Individual Leaders on a project

Results through Experience

Project Team Sample Survey Link

A link will be sent to members of the Project Team that have been

selected to complete the survey

Results through Experience

Project Team Sample Survey Questions

Results through Experience

Project Team Sample Report

Results through Experience

Project Team Sample Report

Results through Experience

Project Team Sample Report

Results through Experience

Project Team Sample Report

Results through Experience

Thankyou

Example Surveys and Reports can be provided upon request

JV Board and Governance

Management Team

Project Team

Individual Leaders on a project

For more information, please visit

www.businessandrisksolutions.com.au