Project management uw oshkosh 2010
Transcript of Project management uw oshkosh 2010
“WHAT I WISHED THEY WOULD HAVE TOLD ME BEFORE I BECAME A PM”
John M. Muraski, MS, PMPUW OshkoshApril 28, 2010
BACKGROUND
John M. Muraski, PMPTechnologist, Entrepreneur and Certified Project
Manager with more than 15 years in Project Management.
BA UWGB Political ScienceMS UW Oshkosh Information SystemsPMP Certification since 2002
Previous Experience2004–2009 Praxilient, Inc Co-Founder/Managing
Partner2002–2004 Associated Bank Assistant VP/Project
Manager1992–2002 Schneider National CS Manager / IT
PM
BACKGROUND (CONT)
PMI Northeast Wisconsin ChapterThis chapter serves more than 400 project managers
and those interested in project management.Chapter provides programs, training, networking and
career growth opportunities. Currently serving as President of the Chapter. Previous roles include President-Elect, Vice President
of Events, Vice President of Membership Director at Large, Director of Publicity.
www.pmi-new.org
KEYS TO PROJECT MANAGEMENT
1. Caree
r Decisi
on
2. Business Acumen
3. Interpersonal & Leadership
Competency
4. Projec
t Competenc
ySuccess
AUDIENCE BACKGROUND
1. Name?2. Major?3. Last Project you were involved with?
School Church Community Work
4. What did you learn from your involvement?
KEYS TO PROJECT MANAGEMENT
1. Caree
r Decisi
on
2. Business Acumen
3. Interpersonal & Leadership
Competency
4. Projec
t Competenc
ySuccess
BEGINNING PROJECT MANAGEMENT:
Find out what they want and give it to
them!
Career Decision
HOW LONG DOES IT TAKE TO BE A COMPETENT PM?
3 to 7 years – The average time a director of project managers feel that a PM is competent
Some … never!
Career Decision
NORMAL PM PROGRESSION
Skilled Resource
Subject Matter Expert
Project Lead
Project ManagerOrganizational Leadership
Career Decision
WHERE AM I?
Technical
Abilities
Manageme
nt Abiliti
es
Career Decision
EDUCATIONAL CONSIDERATIONS
1. Take Project Management Courses PM Science (Classes, Seminars & Workshops) Soft Skills (Classes, Seminars & Workshops)
2. Pursue Masters Degree UW Platteville MS PM Degree (Online)
Career DecisionBusiness Acumen
EDUCATIONAL CONSIDERATIONS (CONT)3. PMI Certification CAPM (Certified Associated in
Project Management)
Career DecisionBusiness Acumen
KEYS TO PROJECT MANAGEMENT
1. Caree
r Decisi
on
2. Business Acumen
3. Interpersonal & Leadership
Competency
4. Projec
t Competenc
ySuccess
KNOW THY BUSINESS
Business Fundamentals Know what business you are in. Understand you only look out one set of
windows. Understand how your efforts and project relate
to: Corporate Initiatives Corporate Strategies Corporate Missions, Vision, and Values
Understand how your information you provide is used by others to make decisions. Not used for decisions = bureaucracy = No Value =
No JobBusiness Acumen
Business Acumen
KNOW THY BUSINESS (CONT)
Customers Know who your customers are. Know what your customers want. What is important to customers? Is your effort adding value or cost to customer?
Business Acumen
KEYS TO PROJECT MANAGEMENT
1. Caree
r Decisi
on
2. Business Acumen
3. Interpersonal & Leadership
Competency
4. Projec
t Competenc
ySuccess
COMPETENCIES
Interpersonal Competency1. Possess good listening skills.2. Communicate with others.3. Speak clearly.
Leadership Competency4. Delegates work and empowers others.5. Encourages partnering.6. Supports team building.
Soft Skills Competency
KNOW THYSELF BEFORE OTHERS
Understand Personality and Communication Styles of YOURSELF and OTHERS.1. MBTI2. Colors3. Facilitation Training4. Reflective Leadership - Journaling
Soft Skills Competency
COMMUNICATION FACE-OFF
PM
SeniorMgmt
Dept.Leaders
Team
Managers
Typically, provide overall goal and project constraints. They own the results.
Provide success measures and approve results
Provide resources , could be responsible for the work quality and validates approach
Do it, do it, do it. Need help in administrative process, reason for the project, supports status, issue and problem reporting/ resolution.
Soft Skills Competency
TEAM QUESTIONS• What do you know about this project?• Which success factors are you supporting?Concept• Were your impacts understood and considered?
Initiation• Do you know the purpose of the project?• Do you know your assignments?• Do you know the rules?Planning• Are you doing what your assignment identifies?• What is your progress?• Who approved your finished work?
Execution / Control
• Are you finished?• What did we learn?Closure
Soft Skills Competency
PEER QUESTIONS• How do we know we have something worth working on?• Who is impacted?Concept• Have we talked with all of the impacted parties?• Can we define a solution that is acceptable?Initiation• Who does what, how?• How will we manage?• What resources are needed?Planning• Are we doing only what we said?• How’s it going?Execution /
Control• Are we really done?• What did we learn?• Did we get all that we said?Closure
Soft Skills Competency
SENIOR MANAGEMENT QUESTIONS
• Is there a problem/opportunity worth addressing?Concept
• Do we have a way to solve for the problem/ opportunity that all stakeholders can agree on?
Initiation
• Do we have all of the resources (money, people, time, etc.) necessary, and is it affordable?
Planning
• Are we able to actually build the solution and only the solution?Execution /
Control• Did we get want we wanted?
Closure
Soft Skills Competency
KEYS TO PROJECT MANAGEMENT
1. Caree
r Decisi
on
2. Business Acumen
3. Interpersonal & Leadership
Competency
4. Projec
t Competenc
ySuccess
HOW CAN I WORK WITH OTHERS?
Ask them!
No Guessing!PM Competency
DO I FOLLOW A PROCESS?
Ours
Mine
Others
PM Competency
TYPICAL PROJECT PROCESS
Concept
Define Problem
Multiple Solutions
Initiation
Stakeholder identificatio
n
One Solution
Planning
Schedule
Communication., Quality, Risk,
CostPlan
Execution
Design, Build, Test
Install, Train
Closeout
Turnover
Lessons Learned
Controlled to achieve the business purpose of the project!
PM Competency
PROJECT TYPES OVERVIEW
A1
Department or customer
My House
We all speak the same
BFew
Departments or
customers
My Street
They speak funny
CSeveral
Departments or
customers
My Neighborhoo
d
Need an interpreter
DMany
Departments and / or customers
My State
You’re not from around
here
EEnterprise or
large customer impact
My Country or more
Are you speaking or
just humming?
PM Competency
KEYS TO PROJECT MANAGEMENT
Career Decision
Know thy Business
Targeted Communicati
on
Process
Success
HOW TO RAISE MY COMPETENCE
Capability
Ask
Learn
ApplyObserve
Share
HOW DID MY APPROACH WORK?
WHAT DO I NEED TO CHANGE?
Better Process Clearer Communication Understand Expectations Better Sponsor relationships Improve Techniques Provide Mentoring Build Cooperation
Focus on my behaviors
COMPETENCY BALANCE
Organizational
Practitioner
SUCCESS
CONTACT
John M. Muraski, MS, PMP