Project Brief

• 3rd largest economy in internet consumption with 243 million users

• Growing rapidly @ 30% Y-O-Y.

• Digital India - an initiative to connect people and Government

• 3 components - digital infrastructure, delivery of services and digital literacy

• Common Services Centers (CSC) - to provide a physical facility for delivery of e-Services to the rural and remote locations. .

CSC is front-end delivery points for Govt, pvt & social sector services to rural citizens of India Expansion of CSC service area to urban regions on a pan-India basis. CSC scheme to provide front-end delivery points for Government, private and social sector services

3 INFRASTRUCTURE PILLARS OF NATIONAL EGOVERNANCE PLAN

Common Service Centers (CSC)

Govt of India under NeGP (National eGovernance Plan program proposed to setup 1 lakhs Common Services Centers (CSC) in rural parts across the country in PPP mode

NeGP envisions “web-enabled Anytime, Anywhere access” to information & services in rural India, through 3 infrastructure pillars

STATE DATA CENTRE STATE WIDE AREA NETWORK (SWAN)

COMMON SERVICE CENTER csc

Develop a platform to enable Government, private and social organizations to integrate social & commercial goals for benefit of the rural citizens

CSC-SPV (1/2)

Role of CSC-SPV

►Ensure systemic viability & sustainability of CSC Scheme

►Monitor achievements of the outcomes by the CSCs

►Enable delivery of G2C and B2C services through CSCs

►Provide a standardized framework for collaborative decision making

►Catalyze & maintain content aggregation on an on-going basis

►Build stakeholder capacity

DIT State Government

SPV (Chairman-Secy, DIT)

District eGov Society

CSC Entrepreneur/ VLE

(Private Individual)

ORGANISATIONAL STRUCTURE

CSC Scheme & Current Status of CSCs

Transaction Volume - For the month of January 2015, CSCs Pan India amount to Approx 400 lacs transactions

► Special Purpose Vehicle incorporated for CSC Scheme on 16th July 2009

► Target of 1 CSC for every 6 villages (100,000+ CSCs)

► New Scheme Propose to cover 1CSC in every Panchayat

► Estimated Services Portfolio: 1/3 G2C & 2/3 B2C

► G2C services expected to be ramped up over 4 years

As on 30th january 1.40 lac CSC are

operational across India

CSCs

► Delivering government services in urban/rural areas by establishing closer links between Government & Citizens

BENEFITS TO CITIZENS BENEFITS TO

Government / Centres

► Greater exposure to other products & services offered through the centre. E.g. greater awareness of students about the courses offered through the centres

► Increase administrative efficiency and provide cost-effective access to Government Services

Benefits of Common Service Centers

► Timely delivery of critical information & services through structured system to manage issues of health, Education etc…

► Create new/ additional revenue stream for the centre. As the services are rolled out on commission per transaction basis

► Delivering essential government services such as PAN Card, Election ID, UID etc.

Govt. Service Delivery Mechanism

Citizens can access services through Internet

Rural / Urban users can use services through CSC

Centres

Internet

Common Service Centres (CSC)

State Data Centre

SHQ Collector’s Office

Tehsil / Taluks

Application Layer

REGISTRATION

TRANSPORT

MUNICIPALITIES . . . . . . .

UIDAI

State Wide Area Network (SWAN)

Govt. Deptts & Ministeries (including Sub-ordinate offices)

STA

TE

PO

RTA

L

Common Service Center - Infrastructure ► 100 – 150 sq. ft space

► Minimum 1 PC with UPS

► Minimum 1 Printer

► Digital / Web Camera

► Genset / Inverter/ Solar

► OS and other application software

► Broadband Connectivity

► Trained and incentivized manpower

CSC KIOSK

► enabled with PC(s), printer(s), scanner(s), UPS, digital/web camera & broadband connectivity.

► Additional equipment in the form of projection systems, biometric devices, etc., may be included, as and when required.

10

CSC Service Portfolio

Election Commission of India (EC) Services Unique identification Authority of India (UIDAI)

Services Passport Services Banking Correspondent (27 banks) National Institute of Open Schooling (NIOS) services PAN Card Services Pension Fund Regulatory Development Authority

(PFRDA) services NIELIT services Agricultural Services Health Care Services State e district/SSDG services

Electricity Bill collection in various states Data Card Recharge DTH Recharge CSC Bazaar – e commerce/shopping service Mobile Bill Payments Mobile Recharge E learning Premium Collection Insurance Travel – IRCTC/AIR Tickets/Bus Bookings Brilliants- medical/IAS/IIT/Banking courses Online Training CSC Rozgar

Government To Citizen (G2C) Services Business To Customer (B2C) Services

Services

VLE are earning about Rs. 30,000+ per month from Aadhaar enrolment

Project Mandate to CSC by UIDAI

► Aadhaar enrolment

► eAadhaar Printing

► Demographic Data Update

► Biometric Data Update

► Database Seeding

► Best Finger Detection

► Authentication User Agency

► Authentication Service Agency

Transactions through CSC in Jan 2015

► Total Enrollments till date – 4.2 Cr

► Total No. of PECs – 9000

► Total No. of Kits deployed – 11,733

14

Banking Services

Financial Inclusion – Banking (1/2)

► Enrollment of customers, including collection of biometric & other details, provide card (ID Card, Debit, Card, Credit Card, PIN)

► Transaction facility like Deposit & Withdrawal of money in an account with a bank, Balance Enquiry & issue Receipts/ Statement of Accounts.

► Remittances from an account with a bank to an account with the same

► Disbursal of credit facilities to borrowers involving small amounts strictly as per the instructions of the Bank

Products offering

► No Frills Savings Bank account

► Recurring Deposit Accounts

► Remittances

► Fixed Deposit / Overdraft / Retail loans

► KCC/GCC

► Third party financial products (with prior approval of

the concerned Bank)

Pension Services – Form submitted by CSCs & PRAN generated

Financial Inclusion – Pension

211 434 538 2359

1322 2370 1625

7600

18729

7250

3794 3313 5186 5572

02000400060008000

100001200014000160001800020000

Form Submitted by CSC's

PRAN Generated

Top 3 States (No. of Transactions)

0

10000

20000

► 30,000 VLE’s enabled to offer NPS Lite – Swavalamban Scheme online.

► Launching PRAN on EKYC platform

► NPS-Lite can be bought by e-KYC using OTP

RAJASTHAN

G2C Services (1/3)

G2C Services delivered through

► 48 departments

► Over 80 services

ANDHRA PRADESH

G2C Services delivered through

► 37 departmetns

► Over 309 services

JHARKHAND G2C Services delivered through

► 20 departments

► Over 40 services

B2C Services

B2C Services - eCommerce

B2C Services

► Mobile Recharge

► DTH Recharge

► Dish TV E-charge

► Data Card Recharge

► My Bus ticket Booking

► Bill Payments

► Entertainment

► E- Learning

Health

0

20

40

60

80

100

2 2 1 2 5

25 15 13

46 32

25

51

20 36

66

100 81

64

Health – Apollo Transaction Status

5,000 VLE’s are enabled to offer Health services; Services

offered

► Telemedicine - Apollo

► Telemedicine- Medanta

► Diagnostics- Swasthya Slate

► Tele Ophthalmology- Venu

► Tele Ophthalmology – Arvind Eye

Election Commission of India Services

Addition of name in the electoral rolls

Deletion of name in the electoral rolls

Modification of name / other details in the electoral rolls

Transposition of name in the electoral rolls

Printing of EPIC card in color

Printing of Electoral roll ( Per Page)

Search Services

Registration of complaint

Issue of Replacement of Elector’s Photo Identity Card (EPIC)

Revenue for CSC Centres

Election Commission Services (1/2)

What is the infrastructure Required for providing these services?

Printers provided by CSC-SPV

Election Commission Services (2/2)

► PC(s) or Laptops

► Internet Connectivity

► UPS (Optional)

► Printer

Thank You

G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN

G2C Services (1/3) Department Service Name DISCOM

(For All District)

Electricity Bill

Job of trickle feeding of cheques of

DISCOM in bank software

Water - PHED & RIICO

(For All Disctrict)

Water Bill

BSNL Telephone Bill

Rajasthan Housing Board

(RHB)

House Payments

Lease Money

Monthly Installment

Board of Secondary Education,

Rajashthan (BSER)

Scrutiny (Re-totaling)

Income Tax PAN CARD (Prepadi)

Collectorate Computerized Arms License

Management System (CALMS)

Planning Form EG1

Form EG2

Right To Information RTI Application

RGDPS RGDPS Application

Department Service Name Revenue Digitally Signed Jamabandi

RPSC Exam Fee

(STATISTICAL OFFICER PLANNING DEPT EXAM 2012), (DIV

SUPERINTENDENT MOTOR GARAGE EXAM 2012), (ASST

MINING NGINEER MINING DEPT EXAM), (ASSISTANT

FISHERIES DEVELOPMENT OFFICER 2011), (AGRI RESEARCH

OFFICER AGRI CHEMISTRY), (ASST AGRI RESEARCH

OFFICER AGRI CHEMISTRY)

Panchayti Raj Exam Form Fill

Exam Fee of SSR-2013

"Exam Fee (L.D.C. Direct Recruitment 2013)"

Exam Fee of 3 Grade Teacher Direct Recruitment 2013

PWD Exam Fee (JEN Civil/Electrical Recruit-12)

Exam Fee of Junior Engineer (Civil) Direct Recruitment 2013

Police Exam Fee (Constable & Gen Driver Exam-12)

Receipt of Exam Form Fill (Constable & Gen Driver Exam-12)

G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN

G2C Services (2/3)

Department Service Name

Forest Exam Fee (Forest Guard-2013)

Exam Fee of Forest Surveyor and Driver

Driect Requirement Examination 2013

Jail Exam Fee

(Jail Warder 2013)

DoIT&C Exam Fee IA-2013

Type Test and Admin Card for IA

recruitment-2013

Elementary Education Bikaner Exam Fee of Education Assistant-2013

Education, Nikaner Exam Fee of Lab Assistant-2013

Forensic Exam Fee of State Forensic Science

SSR-2013

Economics and Statistics Exam Fee of Statistics & Economics

2013

Exam Fee of Applications for IV Grade

Recruitment 2013

RKCL Exam Fee of LDC Local Bodies

Department

Department Service Name

Medical & Health

SSR

Exam Form Fill Paramedical

Exam Fee of Nurse Grade II Recruitment 2013 (S.M.S. Jaipur)

Exam Fee of Nurse Grade II Recruitment 2013 (J.L.N. Ajmer)

Exam Fee of Nurse Grade II Recruitment 2013 (S.P Bikaner)

Exam Fee of Nurse Grade II Recruitment 2013 (S.N Jodhpur)

Exam Fee of Nurse Grade II Recruitment 2013 (R.N.T. Udaipur)

Exam Fee of Nurse Grade II Recruitment 2013 (Govt Kota)

Animal Husbandary Exam Form Fill of Animal Husbandary-2013

Mining Department

(MLSU)

Exam Fee of Constable 2013 (MLSU)

Jai Narain Vyas

University (JNU)

Exam Fee of Pre-Primary Education Teacher (N.T.T)

Exam Fees for Jr Acc/Acc Rec.2013

G2C Services (48 deptts & over 80 service) through CSCs in RAJASTHAN

G2C Services (3/3)

Department Service Name

PHED Exam Fee of STP (PHED)

Water_Resources_Department Exam Fee of J.En. Civil/Mechnical

(Degree/Diploma) Direct Recruitment

Devasthan Department Exam Fees of Prabandhak- Grade II,

Pookari and Sevagir Recruitment-2013

Local Bodies Department Exam Fees of IA & AP Recuirtment-2013

Vidyut Nigam Recruitment

(AVVNL, JVVNL, JdVVNL,

RRVPNL & RRVUNL)

Exam Fees for Technical Helper

Form fill for Technical Helper 2013

BSER, Ajmer Exam form of RTET-2013

Rajasthan High Court, Jodhpur Exam Fees for Civil Judge Cadre, 2013

R-MCAAT Exam Fee of RMCAAT-2013

R-PET Exam Fee of RPET-2013

CMAT, Bhilwara Exam Fee of CMAT

Department Service Name Polytechnic Admission Fee Polytechnic-2013

Rajasthan University Exam Fee of Rajasthan University

Print Charge Admit Card Print

Scan Charge Photo Scan / Photo Capture by web camera

Transport Apply for Driving License

Election Application for Addition/Modification of name in Electoral Rolls

Aadhaar Color Print of Aadhaar on A4 size sheet

MG-NREGA

(P. Raj)

Add Applicant per Job Card

Treasury For Creation on Master Data (Per Employee)

The College Educaion

Rajasthan

Submission of online application (including scanning and

uploading of 2 documents); or

Service Delivery

through SSDG through

CSC/e-Mitra network

Citizen's Registration (One Time Activity)

e-form filing with upload of required supporting documents