Professor Malcolm Whitfield - Pediatric Cancer Case...
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Case Management in Paediatric Cancer Care Managing change Day 4: Session 19 Professor Malcolm Whitfield Director of the Centre for Health and Social Care Research Sheffield Hallam University, UK
Transcript of Professor Malcolm Whitfield - Pediatric Cancer Case...
Case Management in Paediatric Cancer Care
Managing change
Day 4: Session 19
Professor Malcolm Whitfield Director of the Centre for Health and Social Care Research
Sheffield Hallam University, UK
Case Management in Paediatric Cancer Care
Aim of the session
To discuss:
• The nature of change
• Defining the problem
• Examining what needs to change
• Clarifying what can be changed
• Implementing change
Case Management in Paediatric Cancer Care
What is meant by change?
• Planned versus emergent change
• Episodic versus continuous change
• Developmental, transitional and
transformational change
• Systems thinking and change
Case Management in Paediatric Cancer Care
Perspectives on change
Case Management in Paediatric Cancer Care
Change management tools
Case Management in Paediatric Cancer Care
Understanding the problem
Weisbord’s Six-Box Organisational Model
Case Management in Paediatric Cancer Care
Understanding the problem
7S Model
Case Management in Paediatric Cancer Care
Understanding the problem
PEST
Political factors – both big and small ‘p’ political forces and
influences that may affect the performance of, or the options
open to the organisation
Economic influences – the nature of the competition faced by
the organisation or its services, and financial resources
available within the economy
Sociological trends – demographic changes, trends in the
way people live, work, and think
Technological innovations – new approaches to doing new
and old things, and tackling new and old problems; these do
not necessarily involve technical equipment – they can be novel
ways of thinking or of organising.
Case Management in Paediatric Cancer Care
Understanding the problem
Ecological factors – definition of the wider ecological system
of which the organisation is a part and consideration of how the
organisation interacts with it
Legislative requirements – originally included under ‘political’,
relevant legislation now requires a heading of its own
Industry analysis – a review of the attractiveness of the
industry of which the organisation forms a part.
PESTELI
Case Management in Paediatric Cancer Care
Understanding the problem Five Whys
Case Management in Paediatric Cancer Care
Understanding the problem
Case Management in Paediatric Cancer Care
Why do we need to change?
SWOT analysis
Strategic and business planning approaches
Case Management in Paediatric Cancer Care
Who and what can change? Force field analysis
