Prof. Elio Borgonovi Dr. Valentina Mele
description
Transcript of Prof. Elio Borgonovi Dr. Valentina Mele
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Prof. Elio BorgonoviDr. Valentina Mele
“Central-Local government in the Member States of EU in the field of e-Government”
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Why “Central-Local government in the Member States of EU in the field of e-Government”?
•Because E-Gov is organised through functional processes
•Because of orizontal and vertical integration among levels of Government
•Because we should start thinking of pan-European services
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Vision on benchmarking
Benchmarking E-Government policies in Europe does not aim at appointing "champions" or identifying "winners," but at initiating a learning process whereby experiences can be fruitfully exchanged and good practices can be spread, so as to improve policies.
E-Government good-practices has to move beyond copying of styles and discourses, to a thorough understanding of practice, function
and performance.
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Building blocks
Who does what?
How does it work?
Does it work?
Structure (Institutions)
Functioning (Processes)
Critical issues
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Network mapping
•Institutional assets and level of devolution
•Institutional Actors involved in E-gov
•Resources for E-gov
•Responsibilities for E-govmethodology
Research goals I: STRUCTURE
•Desk research
•Questionnaire part A
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1. POLICY AND STRATEGY DEFINITION2. SERVICE DELIVERY3. FINANCING
Network functioning
•Questionnaire part B
•Interviews
Research goals II: FUNCTIONING
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Identifying critical issues and emerging themes of coordination
between central and local government in the field of e-Government
Research goals III: ASSESSMENT
Comparative analysis+ focus group with the members of the E-Government working group
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Organizational structure
IN THE GREAT MAJORITY OF THE MEMBER STATESTHERE IS A CENTRAL AGENCY/UNIT/DEPARTMENT
IN CHARGE OF E-GOV
•public sector typical over-reliance on organizational design
•number and heterogeneity of activities
•willingness to signal a high priority to the E-Government objectives
Why?
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National strategy & policy making
In most of the countries the formulation of a
National strategy for E-gov is drafted by the
Central body, and then
showed/discussed/submitted to Local
Administrations or to their Associations Active in all the 15 member states
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Integrated Service Delivery
For on-line service delivery, possible problems of co-ordination seem to be traditional ones, such as the definition of strategies, rules and standards by levels that do not deliver the service directly
In terms of co-ordination for delivering a joint service, most of the countries mainly provide data sharing, access to registries & databases. Some also provide expertise, approval and opinions.
Businesses are included in the online service delivery through outsourcing, PPP, technical intermediation
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Pan-European service delivery
BENEFITs Larger availability of services Easier mobility
PROBLEMs/CONSTRAINTs Disomogeneity of service standards throughout the EU In some member states the services are delivered by
the private sector Missing coherent implementation (authentification, etc) Trade-off between usefulness for final users and difficult
implementation Low take-up
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How do off-line delivered services benefit from Central-Local co-ordination in E-gov?
Data content is better organized and quality-checked
Backoffice applications have been deployed
Better response time & speed-up the process
Reduction in errors Services and procedure simplification Potential for innovative services
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Funding mechanisms
Having ad-hoc funding for E-gov is often considered a fast-tracking mechanism
In few cases there is no specific budget for E-Gov CRUCIAL ROLE OF CO-FINANCING!
Autonomous budget
management
Special purpose funds
Projects/initiatives
submission and selection process
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Lessons learned
1. Including Local Administrations in E-Government strategy definition since from the early stage
2. Increasing the attention to co-ordinating mechanisms
3. Fostering vertical through horizontal subsidiarity
4. Supporting standards rather than standardization
5. Ensuring Central/Local accountability of government on-line presence
6. Considering the bigger EU picture