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PROF. D.P.CPRESENTED BY

RAJ SUPRATIM MITRA (p/mn/r/126)ILA MEHRA(p/mn/r/150)OINDRILA RAY(p/mn/r/216)PARTHA SAHA(p/mn/r/110)NILANJANA DAS(p/mn/r/196)BALAKA BHATACHARYYA(p/mn/r/079)

INTERNATIONAL SCHOOL OF BUSINESS& MEDIA, KOLKATA

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A policy is a predetermined course of actionestablished as a guide toward acceptedobjectives and strategies of the organization.

A vision is formulated, businessprocesses are analyzed, and policy and

procedure systems to support the vision

are born. As policies and procedures are

written, approved, published, and implemented, the companys vision is

articulated.

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` Policy manuals are developed to help staff andmanagement teams run the organization. In best usesituations, policies play a strategic role in anorganization. They are developed in light of the mission

and objectives of the company and they become themedia by which managements plans, rules, intents, andbusiness processes become documented andcommunicated to all staff. Carefully drafted andstandardized policies and procedures save the companycountless hours of management time. The consistentuse and interpretation of such policies, in anevenhanded and fair manner, reduces management'sconcern about legal issues becoming legal problems.

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` To provide fair, acceptable & efficient leadership

` To provide an opportunity for expansion & voice inmanagement

`

To strengthen & appreciate the human assetscontinuously by providing training & developmentalprograms

` To provide facilities & conditions of work & creation offavorable atmosphere for maintaining stability

ofemployment` To attain an effective utilization of human resources in

the achievement of organizational goals, etc

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Without policies boundaries and baselines related to thecompanys missions and objectives would not exist. Whendeveloping your policies, you should start withy our missionand objectives. A mission statement should be a clear statement about who your company is trying to serve. It

should be a cultural reflection of the values, beliefs, andphilosophy of the organization. It should be very brief andvery clear so that everyone in the organization canunderstand it and so that objectives are seen clearly assteps to achieving the mission. Objectives are like goals;

they direct the staffs attention to important factors inrunning the organization and help define unique ways toenhance performance of individuals and the organizationas a whole.

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` Employment PoliciesThese are the policies that guide hiring practices, orientation of newemployees, compliance with employment laws, and confidentiality.

` Employment Status & Records

These are the policies that define such issues as employment

classifications, access to personnel files and guidance on howbackground checks and performance reviews are to be performed.

` Employee Benefits

These are policies that explain employee benefits such asinsurance, vacations, holidays, leave, and employeereimbursements.

` Payroll

These are policies that are related to salary and wageadministration including deductions, pay advances, and timekeeping.

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` Workplace Guidelines

These policies are quite varied and their purpose range fromdefining certain work arrangements such as flex time andtelecommuting to offering guidelines on the use of company assetsand record retention.

` Employee Conduct

These policies are guidelines that control employer behavior andconduct on the job. The mainstay of this section is a code of conductbut also important are policies regarding substance abuse, smoking,harassment, and workplace violence.

` E-Policies

These policies guide staff in the use of the organizationsinformation technology. Policies defining acceptable and prohibitedactivities and use of e-mail and the Internet make up a majority ofthese policies

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ABOUT WIPRO` CHAIRMAN OF WIPRO

` HISTORY

` AWARDS

` CULTURE

QUALITY MAINTAINED

` WIPRO DEFINED BY QUALITY

HR POLICY` INTERNAL PEOPLE MGT.` CURRENT HR POLICIES

` TRAINING AND DEVELOPMENT

` RECOGNITION AND REWARD

` EQUAL EMPLOYMENT OPPURTIONITY POLICY

` EDUCATION

` BENEFITS OFFERED

` EXTERNAL PEOPLE MGT.` BPO

` WIPRO AS AN ENJOYABLE EXPERIENCE

` WIPRO GREEN MACHINE

` CRM

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ABOUT WIPRO

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HISTORYWipro started as a vegetable oil company in 1947 from an old mill founded

by Azim Premji's father. When his father died in 1966, Azim, a graduate inElectrical Engineering from Stanford University, took on the leadership ofthe company at the age 21. He repositioned it and transformed Wipro(Western India Vegetable Products Ltd) into a consumer goods company

that produced cooking oils/fat company, laundry soap, wax and tincontainers. At that time, it was valued at 2 million.In 1977, when IBM was asked to leave India, Wipro entered the informationtechnology sector. In 1979, Wipro began developing its own computers andin 1981, started selling the finished product. This was the first in a string ofproducts that would make Wipro one of India's first computer makers.. In

1980 Wipro moved in software development and started developingcustomized software packages for their hardware customers. Thisexpanded their IT business.

HISTORYWipro started as a vegetable oil company in 1947 from an old mill founded

by Azim Premji's father. When his father died in 1966, Azim, a graduate inElectrical Engineering from Stanford University, took on the leadership ofthe company at the age 21. He repositioned it and transformed Wipro(Western India Vegetable Products Ltd) into a consumer goods company

that produced cooking oils/fat company, laundry soap, wax and tincontainers. At that time, it was valued at 2 million.In 1977, when IBM was asked to leave India, Wipro entered the informationtechnology sector. In 1979, Wipro began developing its own computers andin 1981, started selling the finished product. This was the first in a string ofproducts that would make Wipro one of India's first computer makers.. In

1980 Wipro moved in software development and started developingcustomized software packages for their hardware customers. Thisexpanded their IT business.

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AWARDS

` Wipro become the first Indian IT service provider tobe awarded gold level status in Microsofts windowsembedded partner program.

` Worlds first IT service company to use six sigma.

` Wipro technologies winner of Indian MAKE (MostAdmired Knowledge Enterprise)Awards 2008.

` Wipro wins international institute for software testingssoftware testing best practice award.

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` people are our greatest asset is much more thanan adage for us.

` people comes fast as an emotion experienced byevery wiproite.

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. 33% businessparameters to benchmark

quality standards

Through a single-minded

emphasis on quality

throughout its delivery

processes,Wipro has

shown impressive improvements

in delivery capabilities, client

satisfaction, and the ability to

continually reduce the cost of

services, which it aggressively

passes on to its customers.

Worlds FirstSoftwareCompany

Worlds FirstIT Company

SEI-

evel 5 SixSigma

Worlds FirstCompany

P

evel 5ISO 9001

IEEEAward

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` WIPRO the first company in India to adopt the Six SigmaTQM methodology for continuous improvement and

eliminate defect and cycle time reduction` Six Sigma program spreads right across verticals and

impacts multiple areas such as project management,market development and resource utilization

` Have over 3350 employees trained in Six Sigma with 120certified black belts

` Have 500 ongoing Six Sigma projects and the expectedfinancial return is 10% of PBT

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INTERNAL PEOPLE

MANAGEMENT

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ANNUAL LEAVESEvery employee will get an annual leave of 30days

and if more than thirty days is taken than leave willbe deducted from the next year.

ANNUAL SICK DAYSIn a year 5 days are given as leave for sick days, if

more than five days are taken a certain amount

will be deducted from the salary.

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A Person who join Wipro with less than one yearexperience works as developer for a couple ofproject to learn and develop the variousdeveloping software program.

Training is provided as per required.

Wipro leaders program.

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` Wipro Hall of Frame

` Mastermind

` Thanks a zillion

` Dear boss

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Learning through internet is provided.

Education tie-ups :

It provide (PGSM)Post Graduate SoftwareManagement program.

It also give middle management course for 5 weeks.

It also provide distance learning.

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` Medical assistance program.

` Interest free loan is also provided.

` It provides Wipro Employee Stock Option Plan(WESO)allows wipro to make employee share withthem and reward the success.

` It provide credit cards for the employee as per the

policy.

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` Right balance between work and fun.

` Formals and casuals dresses are allowed.

` Feedback are converted to action.

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` Employment is based solely on qualification andcompetencies.

` It ensures that there is no discrimination on

religion, caste, race, color, national origin, maritalstatus etc.

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EXTERNAL PEOPLEMANAGEMENT

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`

Wipro believes that the HR processes and systems and the policiesand procedures which support them are an integral part of HR

strategies and are vital to the success of any organization. Wiprooffers an enduring partnership aimed at providing an enrichingexperience for all key customers.

` Wipro BPO aim to provide a delightful employee experience bycutting edge know-how HR, communication practice andtechnology.

` Wipro BPO aims at a client centric delivery model to provide themost suitable solution for each of the client

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` Wipro infotech was Indias first company to launchenvironment friendly computers on 14 June 2007. ForIndian market wipro has launched a new range ofdesktops and laptops called wipro greenware.

`

Wipro Greenware RoHS Compliant (Restriction of Hazardous Substances) Energy star certification Energy Conservation mechanism in electronic components Compliant with environment & safety standards and statutory

regulations

Recyclable & degradable packing materials MPR II certified radiation free monitors Part of Quick Start Guide shipped with all systems from factory WEEE Waste from Electrical and Electronic Equipment

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` AT THE CENTER OF YOUR VISION HAS TO BETHE CUSTOMER HIS/HER CHANGINGEXPECTATION AND WANT

AZIM H.PREMJI` AREA OF IMPLEMENTATION

` IMPLEMENT END TO END CRM SOLUTION

` SAP CRM

` IT HAS COLLBORATION WITH SFDC

` GOT 4. CSR OUT OF

` IT HAS BEEN AWARDED WITH SAP Pinn cl Award-SAPPHIRE2007

` USE OF SAP,ORACLE,SIEBEL

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