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Eyal Shmueli, Director of Product Marketing

Products & Solutions

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CallBack Server

CallCB

WEBCB

SMS CB

WEBCB

DataCB

Call for ActionJohn requests callback(call, SMS, web, data)

CallbackHyperGateway calls back John

ConnectivityHyperGateway connects John with his wife

Call ringJohn wife picks up the phone

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Call Through

Call for ActionJohn requests callback(call, SMS, web, data)

Call ThroughHyperGateway Receive the call And answer with a dial tone waiting for John to dial

ConnectivityHyperGateway Connect John with his wife

Call ringJohns wife pick up the phone

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Not a native dialing Complex use Loosing the ability to dial from phone book Mobile operators block the service

CallBack, CallThrough – Disadvantages

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Understanding These Limitation Hypermedia Introduce HyperMobile

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Mobile Phone Application Supports: Iphone, Symbian & Black Berry Android (Road map) Simplified user experience Supports*:

Trigger by: Call, WEB, SMS CallThrough Normal Call

Improved management and cost control Seamless integration with the mobile phone book & dialer. Password protected

HyperMobile

* Depends on the mobile phone OS

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Mobile Phone Application – Screen shoots

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• Click to Dial or SMS • Full control on leg 1 & leg 2 • Quick call & Quick SMS

Computer Telephony Interface (CTI)

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Ideal for office use as well as when you are away

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HYPEROFFICE

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HyperOffice family

Call Center CRM Messaging & IMR Unified Communication & more

HyperOffice family is based on strategic vendor partnerships like: TVZ snom IBM GS Derdack Exictos

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Mobile Unified Communication

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HyperConnect inside

• SNR• Call handover

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Hypermedia Systems offer a unique hybrid solution for small to medium sized corporate based on snom ONE soft PBX & Hypermedia GSM gateway

Now all business telecom needs can be provided on a single platform

Hypermedia gateway completes the snom ONE by offering a Unified Communication solution

SNOM – snom ONE is now GSM enable

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Mobile Unified Communication

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HyperConnect inside

• Mobile extension• Personal Virtual Assistant (PVA)• CallBack/CallThrough

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Mobile Unified Communication

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HyperConnect inside

• Voice mail Check• Voice mail notification• Hypermassaging

HyperMessaging inside

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Solutions

• LCR & Business Continuity• Mobile Unified Communication • Two Factor Authentication• Call back

• Long Distance • International Roaming• Call order • 1800 numbers

• Military • Mobile Marketing• Notification• Contact Centers• M2M• Mobile Banking

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LCR & Business Continuity/DRP

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Full control of call routing Backup Redundancy15

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Mobile unified Communication

SNR Call Back Call Through Hand over Mobility extension

Voice mail (desk phone, cell phone, email)

Voice mail alerts Messaging (SMS & Emails) Personal Virtual Assistant (PVA)

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HyperConnect inside

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Two Factor Authentication

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Call Back

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Call for ActionJohn requests callback(call, SMS, web, data)

CallbackHyperGateway calls back John

ConnectivityHyperGateway connects John with his wife

Call ringJohn wife picks up the phone

• Long Distance • International Roaming• Call order • 1800 numbers

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Your Taxi will arrive…. You bill due…. Big sale 50%

Notification

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Multi level campaigns: Voice SMS Emails

Interactive Voice Response Interactive Messaging Response Queue Management Out of the office agent Multi-Tenancy

Contact Center

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Monitoring Call For action Connect the SMS to a data base None recurrent engineering (NRE)

M2M

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Money Transfer CRM/ERP integration Balance check

Mobile Banking

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Accounts alerts Security alerts Customer service Reminders

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Eyal Shmueli, Director of Product Marketing

Thank you

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Hypermedia Systems offer a unique hybrid solution for small to medium sized corporate based on snom ONE soft PBX & Hypermedia GSM gateway

Now all business telecom needs can be provided on a single platform

Hypermedia gateway completes the snom ONE by offering a Unified Communication solution

SNOM – snom ONE is now GSM enable

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Mobile Unified Communication

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HyperConnect inside

• SNR• Call handover

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Mobile Unified Communication

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HyperConnect inside

• Mobile extension• Personal Virtual Assistant (PVA)• CallBack/CallThrough

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Mobile Unified Communication

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HyperConnect inside

• Voice mail Check• Voice mail notification• Hypermassaging

HyperMessaging inside

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Unified Communication

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