Product Management and Systems Thinking

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@arneroock [email protected] Product Management and Systems Thinking

description

Talk by Arne Roock held at the Conference Lean Kanban North America 2014 in San Francisco (#lkna14). This is the story how got rid of nasty queues by introducing Open Prioritization Meetings.

Transcript of Product Management and Systems Thinking

2. www.jimdo.com 3. @arneroock #lkna14 4. @arneroock #lkna14 5. The Flow Lense 6. Flow Capability Demand 7. Capability Demand Flow 8. Capability Demand 1. Increase capability 2. Shape demand 3. Eliminate failure demand 9. How to shape the demand? 10. The Queuing Lense 11. Point of Comittment? Point of Comittment? 12. Open Prioritization Meeting 13. Great Things happened 14. The Systems Thinking Lense 15. Russell Ackoff 16. A system is a set of parts where 1. The behavior of each element has an effect on the behavior of the whole 2. The behavior of the elements are inderdependent 3. Each subgroup has an effect on the behavior of the whole and none has an independent effect on it 17. A System 18. The performance of a system is never the sum of the performances of its parts; it is the product of their interactions. 19. If you optimize the parts, you will sub-optimize the whole 20. How to improve a car 21. Optimize the parts? 22. ??? Start with why! 23. Optimize the whole! 24. Increased the overall performance 25. Improved interactions 26. Parts were sub-optimized 27. Local optimization 28. Local optimization 29. Local optimization 30. The big team 31. The birds eye view 32. Resources The story of NUMMI. http://bit.ly/GZcORZ Ackoffs best. by Russell Ackoff If Ackoff had given a TED Talk. http://bit.ly/1gN5RRz Kanban. When is it not appropriate? Talk by David Anderson. http://vimeo.com/30637740 33. free ebook: bit.ly/jimdostory 34. @arneroock [email protected] Thank you!