Product Management and Systems Thinking
50
description
Talk by Arne Roock held at the Conference Lean Kanban North America 2014 in San Francisco (#lkna14). This is the story about how got rid of nasty queues by introducing Open Prioritization Meetings.
Transcript of Product Management and Systems Thinking
www.jimdo.com
@arneroock#lkna14
@arneroock#lkna14
The Flow
Lense
Flow
Capability Demand
Capability
Demand
Flow
Capability
Demand
1. Increase capability2. Shape demand3. Eliminate failure demand
How to shape the demand?
The
Queuing
Lense
Point of Comittment?
Point of Comittment?
Open Prioritization Meeting
Great Things happened
The
Systems
Thinking
Lense
Russell
Ackoff
A system is a set of parts where1. The behavior of each element
has an effect on the behavior of the whole
2. The behavior of the elements are inderdependent
3. Each subgroup has an effect on the behavior of the whole and none has an independent effect on it
A System
The performance
of a system is never the sum of the
performances
of its parts;
it is the product of
their interactions.
If you optimize
the parts, you
will sub-
optimize the
whole
How to improve a car
Optimize the parts?
???
Start with why!
Optimize the
whole!
Increased the overall
performance
Improved interactions
Parts were sub-
optimized
Local optimization
Local optimization
Local optimization
The big team
The bird‘s eye view
Resources
The story of NUMMI.
http://bit.ly/GZcORZ
Ackoffs best. by Russell Ackoff
If Ackoff had given a TED Talk. http://bit.ly/1gN5RRz
Kanban. When is it not
appropriate? Talk by David
Anderson.
http://vimeo.com/30637740
free ebook:
bit.ly/jimdostor
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