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    1Ganesh Iyer

    Pricing Strategies

    Session 7

    XMBA 206.1

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    2Ganesh Iyer

    Analysis Framewor

    Market

    Customer AnalysisCompetitor

    Analysis

    Company AnalysisMarketing Myopia

    Marketing Strategy

    Product

    Price

    Promotion

    Place

    Marketing Orientation

    Perceptual mapping

    SegmentationPositioning

    First mover advantages

    Branding

    Pricing processPricing and innovation

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    3Ganesh Iyer

    !conomics o" Pricing

    #wo Pro$lems with Single Price Strategy

    Leave money on te ta!le Some customers are "illing to pay more

    Pass#up Pro$it

    Some potential customers "ere not served even toug te $irm couldave served tem at prices a!ove te marginal cost

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    %Ganesh Iyer

    Price %&stomi'ation(

    Price )iscrimination an* Sel"+selection

    &yer's Car"as ()ample

    Price * o$ Car "ases

    3 +,,,% 3,,,

    -o" to Price . /at is te !est single price.

    Can you increase revenues. &$ so to "at level.

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    +Ganesh Iyer

    Price )iscrimination an* Sel"+Selection

    %ons&mer %o&,oning

    /y coupons0

    People "o are "illing to pay more tend to ave a iger personal time cost andare tere$ore less likely to clip coupons

    isadvantage is non#redemption costs Companies spent appro) 45 B on distri!uting 2+6 B coupons o$ "ic 35 B "ere

    actually redeemed

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    5Ganesh Iyer

    -ey Princi,les

    Consumers are eterogeneous in teir "illingness to pay Carge according to consumer price sensitivity Make sure tat people "it

    inelastic demand pay more and people "it elastic demand pay less

    7ey Pro!lem (nsuring sel$#selection8segmentation $ences

    Make sure tat prices directed at one segment cannot !e taken advantage o$ !yte oter

    -o" sould you acieve tis. &denti$y a 9!ad: $or te ig "illingness to pay segment and !undle it "it te

    product to create a product $or te lo" segment #his is where ,ro*&ct *esign an* ,ricing comes together.

    Segmentation $ences in airline pricing signi$icant increase in prices ; 1% days !e$ore departure

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    Price %&stomi'ation

    $ser/a$le %haracteristics

    < Based on o!serva!le caracteristics tat signal !uyers' price sensitivity ttp0=="""cessclu!com= 0 Students0 42>>+=year? Adults0 4+>>+

    AMC teaters can o!serve te consumer#type using is student &@ seniors

    Customer 1o student & 456+ Customer 2-aas student & 4%6+

    Customer 3-aas student & 4%6+

    etc

    Select te segmentation varia!les tat Separate consumers !ased on o!serva!le caracteristics into groups "it di$$erent

    sensitivities eg@ a!ility to pay tuition@ age movie

    Are o!serva!le and targeta!le "itout great e)pense eg@ Lotus 1#2#3 432+ $or $irsttime !uyer@ 4>> $or upgrades

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    Price )iscrimination

    P&rchase ocation

    Consumers at di$$erent purcase locations ave di$$erent pricesensitivity Cure $or antra)0 4%+, in te ES 41>, in Canada

    ttp0=="""canadadrugscom

    Staples "e!site asks $or ip code ttp0=="""staplescom=

    Select segmentation varia!les tat ensure di$$erent segments purcase at di$$erent locations

    ig enoug sipping cost to prevent ar!itrage

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    %&stomi'e By #ime o" P&rchase

    Pea+loa* ,ricing0 designed to re#distri!ute usage $rom peaktime to o$$#peak time

    Gedeye $ligt

    On demand computing

    (lectronic road pricing

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    !lectronic oa* Pricing

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    Psychology in Pricing Strategy

    Heans0 4%28432?ttp0=="""1macyscom=catalog=product=inde)ognc.

    &I2,%,,%JCategory&I11221JLinkKypeI(verreen

    Gole) "atc0 41,@,,, ttp0=="""role)com=en= >@>>, >@>6+

    Gelative price di$$erence matters not te a!solute matters

    /e!er#Fecner la"0 Gelative price di$$erence and not te a!solutematters

    /e!er gradually increased te "eigt tat a !lind$olded man "as oldingand asked im to respond "en e $irst $elt te increase

    Gesponse "as proportional to a relative increase in te "eigt &$ te "eigt is 1 kg@ an increase o$ 1, grams "ill not !e perceived &$ "eigt is 2, grams@ an increase in 1, grams is perceived Applies to sound@ vision etc

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    Psychology in Pricing Strategy

    Mental %ategori'ation

    & "ill so" you t"o numerical di$$erences Look at tem uicklyN

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    Psychology in Pricing

    /ic di$$erence do you tink is greater.

    Odd num!er pricing 4,>> vs 41,, /y ike soes are priced at 46>>>@ not 4D,N

    Keoretical underpinning0 Mental categoriation

    Price uality perceptions Koronto $lea markets

    ttp0=="""torontocom=sopping=listing=,,,#211#236

    Pricing and visi!ility Mark Laracy0 9&$ you like Opium you "ill like ina:

    Pricing and social net"orks Pricing Krump to"ers

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    Ganesh Iyer

    Pros,ect #heory -ahnemann an* #/ersy3

    One additional dollar gives a lesser increase insatis$action or value tan te dissatis$action caused!y a one dollar decrease

    iving or taking a dollar

    People $eel te pain o$ losses muc more tan tey$eel te appiness o$ euivalent gains

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    Ganesh Iyer

    Pros,ect #heory

    A,,lications

    En!undle gains0 Sports &llustrated@ o$$er additional !ene$its rater tan a discountBundle Losses0 Sellers o$ consumer dura!les and "arranties ()ample@ a 4+, "arranty $or46,, appliance

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    Ganesh Iyer

    Managing %om,etition

    Price Matching %ra'y !**ie3

    &n te e" ork city stereo "ars Cray (ddie ad made is trademark Wecannot be undersold. We will not be undersold. Our prices are thelowest.guaranteed. Our prices are insane.

    -is main competitor e"mark J Le"is is no less am!itious /it any

    purcase you get te store's 9Lifetime low-price guarantee: &t promisesto re!ate dou!le te di$$erence i$ you can $ind a lo"er price else"ere&$ a$ter your purcase $rom e"mark you $ind te same item at a lo"erprice proo$ o$ purcase reuired@ in te marketing area@ during teli$etime o$ your purcase@ e"mark "ill give you a 2,,Q gi$t certi$icatere$und 1,,Q o$ te price di$$erence plus an additional 1,,Q

    /at "ould appen to prices "en $irms compete !y o$$ering tese guarantees.

    /at could !e te reasons "y tese retailers adopted tese policies in te $irst

    place.

    /ould tese price matcing guarantees claims increase competition !et"eente t"o retailers and reduce teir pro$its or "ould it do te opposite.

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    Ganesh Iyer

    -ey Messages

    eveloping pro$ita!le pricing strategies is a critical and creativee)ercise

    Pricing is te only element o$ te marketing mi) "ose cost isgetting it "rong

    Pricing's impact on pro$ita!ility is o$ten more signi$icant andmore immediate tan te impact o$ oter elements o$ te

    marketing mi)