KINGDOM OF CAMBODIAKINGDOM OF CAMBODIAKINGDOM OF CAMBODIAKINGDOM OF CAMBODIAMINISTRY OF PUBLIC WORKS AND TRANSPORT

Railway Department 

MINISTRY OF PUBLIC WORKS AND TRANSPORT

COUNTRY REPORT AND THE RAILWAY DEVELOPMENT IN CAMBODIA

&COURSE PRESENTATION

on“Costing & Pricing of Rail Transport Service”

Presented by Mr. Sok‐Tharath CHREUNGDeputy Director of Railway Department

Date February 2014Date February 2014

Organized by AITD & NAIR3‐15 February 2914, Vadodara, INDIA 

Contents

I. Country Report and the Railway Development in Cambodia

Course Presentation:

II. Cost and Pricing of a Train Passenger Service in Cambodian: Train? still Bus?

III. How to make Cambodian Railway Systems profitable?

Land Area 181,035 sq km(just about the same size of

Gujarat State of India)*

I. CAMBODIA’sCountry Profile Gujarat State of India)

Population 15.26 millions (2012)**

Annual Population Growth

1.5 per cent (2010-2012)Capital City: Phnom Penh

Member State of ASEAN in Apr 1999Urban Population 20 %

GDP Growth 7.2 % (2012)

GDP per capita US$ 934 (2012)**

Member State of ASEAN in Apr 1999

p p $ ( )

Currency Riel but US$ is widely used

Major Ports Sihanoukville Port and Phnom Penh Port

Length of Roads(National, Provincial & Rural)

45,256.03 km (2012)

Length of Railroad 652 km (connected with Thailand and seaport)Thailand and seaport)

*Missing link with VN & Laos

Length of Asian Highway Route in

Cambodia

1,486.8 km(AH1, AH11 & AH123)

Cambodia Number of Vehicle 1,761,415 vehicles (2012)

3* Gujarat State’s Area: 196,204 Km2  **Source: IMF

1. Northern line, consists of 386 km- Phnom Penh to Poipet (Thai Border)

Si l T k M t 1000

Cambodia’s Railway Networks

- Single Track Meter gauge 1000mm - Constructed since 1929 (during French Colonial Era) and finished in 1942 using steel sleepers (are replaced by concrete sleeper) boldreplaced by concrete sleeper) bold rigid and used P 30 of rail support for 15 tons axle load (will be upgraded to 20 tons axle load). It consists of 49 StationsStations.

(still under rehabilitation).

2. Southern line, consists of 266 km- Phnom Penh to Sihanoukville PortPhnom Penh to Sihanoukville Port- Single Track Meter gauge 1000mm- Constructed since 1960 (After Independent from French) and finished in 1969; using concretefinished in 1969; using concrete sleepers and P 43 of rail support for 20 tons axle load. it consists of 29 Stations.

(rehabilitation completed in 2011)( p )

These rehabilitated projects cost US$142 Millions and are financed by ADB (60%), AusAid (15%) & RGC (15%).

Summary of Cambodia’s Road Networks

Road Classification under MPWTRoad Class

Length, Km

NR, 1 2 262 77

Road Classification

Length, Km

Length, (%)

NR, 1 digit 2,262.77 18.34

NR ,1 digit 18.34%

Road Classification under MPWT

digit 2,262.77

NR, 2 digit 3,360.30

, g ,NR, 2 digit 3,360.30 27.47PR, 3 & 4 digit 6,627.96 54.19

Total 12,231.78 100NR 2 di iPR 3 & 4 di iProvinci

al Road 6,627.96

Rural Road 33,005.00

NR , 2 digit27.47%

PR, 3 & 4 digit54.19%

Road Pavement type under MPWTRoad

Total 45,256.03Road Pavement Type Length, Km Length, (%)

Portland Cement Concrete, PCC 23.02 0.19

Asphalt Concrete, AC 934.5 7.64Double Bituminous Surface-- Road Density is aboutRoad Density is about

249.87 Km/1000 km249.87 Km/1000 km22

Double Bituminous Surface Treatment, DBST 4,756.68 38.89

Laterite 5,189.65 42.43

Earth Road 1,327.93 10.85

5

Total 12,231.78 100

Photograph of 1‐Digit National Roads

National Road  #1from Phnom Penh to Ho Chi Minh City(Plan to upgrade to 4 lanes)

National Roads #5 from Phnom Penh to Thai Border

7

(Under upgrading to 4 lanes)

Status of Asian Highways in Cambodia

Route No. ASEAN Highways Total Length Total Length Route No ASEAN Highways gg((KmKm))

AH 1 Poi Pet – Sisophon ‐ Phnom Penh ‐ Bavet 573.0573.0

AH 11

Sihanoukville ‐ Phnom Penh ‐Kampong Cham ‐

762.8762.8Stung Treng ‐TrapeangkrealStung Treng  Trapeangkreal

AH 123 Cham Yeam ‐ Koh Kong ‐ Phum Daung Bridge ‐

151151Sre Ambel ‐Chamkar Luong

Total Length (Km) 1 486 801 486 80Total Length (Km) 1,486.801,486.80

8

Major Ports and Airports in CambodiaSiem Reap International Airport

Cambodia has 02 autonomous ports, -- Provincial authorities have 02 coastal ports and seven river ports, - Private enterprises owned have 03

l d

Phnom Penh International Airportcoastal ports, and

- District authorities have 42 ports.

Cambodia has 02 International Airports Phnom Penh International

Airport

Airports, -- Phnom Penh International Airport and Siem Reap International Airport.

Sihanoukville Autonomous Port

Phnom Penh Autonomous Port (River Port)(Sea Port) Port (River Port)

9

The Chronicle of Cambodian Railway1. French Colonial Era (1863-1953): The First Construction of Cambodian Railway in 1929-

1942 of the Northern Line for 386 km (from Phnom Penh to Thai Border).2. Independent Era (King Sihanouk, 1953-1970): The 2nd Construction of Cambodian Railway in

1960-1969 of the Southern Line for 264 km (from Phnom Penh to Sihanoukville Port) for the purpose of buster international trade.

3. The 1st Civil War (American-Vietnam War:1970-1975): The first wave of destruction of Cambodian Railway. Both lines were frequently blew up sections by sections; all trains operation were almost completely ceased.

4. The Communist Regime (Khmer Rouge, 1975-1979): Both lines were rehabilitated (a major mode of transport), but train operations’ capacity were very low due to close economies.

5. The 2nd Civil War (1979-1991): Both lines were again frequently destructed but trains were still operated on daily/or weekly basis after sectional repairs.

6. The Collapse of Cambodia Royal Railway (1991-2006): The interruption of continuing civil wars with very poor maintenance of both tracks and trains led to transport services by rail sharply drop and until 2006 all trains transport service were completely shutdown. However, another reason of shutdown was the RGC stop providing subsidies.

7. The Restructuring of Cambodia Royal Railway (2006-2010): ADB started to finance the track works reconstruction of both lines (18 Feb 2008), and The State run company of Cambodia Royal Railway were dissolved on 1st Oct 2009 and all asset are conceded to an Australian private corporation (Toll Royal Railway) under 30 years Concession Agreement for Freight Service. Then the Cambodian Railways are revitalized (re-operated) in October 1st, 2010. Also The Railway Department were established on Oct 1st 2009 to oversee the Concessionaire and other railway development projectsConcessionaire and other railway development projects.

8. Cambodia Railway Networks Master Plan has been developed in a comprehensive manner for Short, Medium and Long Term Development for the next 25 years.

The Institution: Railway Department, under the Ministry of Public Works and Transport

The Royal Government of Cambodia established Railway Department directly underThe Royal Government of Cambodia established Railway Department directly underMinistry of Public Works and Transport by sub decreed No. 163 dated 01 Ministry of Public Works and Transport by sub decreed No. 163 dated 01 October 2009.October 2009.October 2009.October 2009.

The Railway Department and Concession Management Committee (CMC) are The Railway Department and Concession Management Committee (CMC) are the authorities who oversees the railway concession agreement, railway the authorities who oversees the railway concession agreement, railway

i j d b h f l i f h ili j d b h f l i f h ilreconstruction projects and become the focal point for other railway reconstruction projects and become the focal point for other railway developments in Cambodia.developments in Cambodia.Total Number of Staffs: 300 personsTotal Number of Staffs: 300 persons

Management StaffsManagement Staffs : 6 persons (1 Director & 5 Deputies): 6 persons (1 Director & 5 Deputies)Management StaffsManagement Staffs : 6 persons (1 Director & 5 Deputies): 6 persons (1 Director & 5 Deputies)Engineer & Other Professional Staffs Engineer & Other Professional Staffs : 60 persons: 60 personsTechniciansTechnicians : 100 persons: 100 personsSkill Workers/ClerksSkill Workers/Clerks : 140 persons: 140 personspp

Address Railway Department : Address Railway Department : # 163 Russian Federation Blvd, # 163 Russian Federation Blvd, SangkatSangkat SrachSrach ChakChak, Khan , Khan DaunDaun Penh,PhnomPenh,PhnomP h C b di (O i f h C il Mi i )P h C b di (O i f h C il Mi i )Penh, Cambodia. (Opposite of the Council Ministers)Penh, Cambodia. (Opposite of the Council Ministers)Phone : +855 (011) 45 68 78Phone : +855 (011) 45 68 78Fax : +855 (023) 42 61 40Fax : +855 (023) 42 61 40EE mail: tharath@gmail commail: tharath@gmail com

I- General Information

Organization Structure Chart of Railway DepartmentOrganization Structure Chart of Railway Departmentg y pg y p

Secretariat Legal Office

DIRECTOR

Deputy DirectorConcession Relations

Deputy DirectorDevelopment

Deputy DirectorPolicy & International

Cooperation

Deputy DirectorInspections

Deputy DirectorAdministration

Assets Office

Concession Office

New Lines Planning Office

Urban Rail Planning Office

Policy Office

International Cooperation Office

Locomotives & Rolling StockOffice

Track & Infrastructure Office

Human Resources Office

Administration OfficeConcession Office Urban Rail Planning Office

Procurement & Project Appraisal Office

International Cooperation Office Track & Infrastructure Office

Safety Office

Administration Office

Budget & Accounting Office

Training Office

Railway Development Plan of Cambodia

Course Presentation:Course Presentation:

II Costing and Pricing of Passenger RailII. Costing and Pricing of Passenger Rail Transport Service in Cambodian

“Passenger Focus Corporate Plan”A seek to answer the Question

Still be in Private Vehicles & Bus Service?Still be in Private Vehicles & Bus Service? or we need Train?

1. CostingThe Main Cost Elements are:

‐ Investment Cost for the Infrastructures and Rolling Stocks, and

‐ Operations Cost

The Operation of Passenger Train will also be given the existing C i i (T ll R l R il) b t ith iConcessionaire (Toll Royal Rail), but with a new concession agreement terms & conditions.

Then the cost will be structured by the Concessionaire, and for y ,sure it will be an economic efficiency under private sector.

For the Costing Element it will not difficult to monitor.

But for Costing of passenger train service to an extend period of 30 years we need to have a comprehensive survey on Demand and Forecast the Demand in a scientific manner. A Demand Forecast Model of JICA “Jicastarda Version 3.5 ” is the most practicable for developing country like Cambodia.

2. Pricing

Pricing of Rail Passenger Service has to be based on the illi t f thwillingness to pay of the passengers. 

The “Passenger Focus” Method is to be used for a comparative benchmarking provided by the Railcomparative benchmarking provided by the Rail Passenger Survey (RPS) and the Bus Passenger Survey (BPS)Survey (BPS)

In order to succeed Passenger Focus needs a number of things to be in place: p

• effective board leadership, governance and oversight 

• the resources to carry out this work to the necessary standard 

• capable, confident staff who want to work at Passenger Focus. 

2. Pricing, contThe purpose is to provide/improve the quality of passengers’ experiences for driving efficiency and value for money 

The Strategic aims of Passenger Focus are: 

1. Understanding the needs of passengers

2. Making a difference for all passengers through long term industry planningindustry planning 

3. Working to improve the passenger experience 

4. Promoting good practice in complaints handling and providing4. Promoting good practice in complaints handling and providing advice and advocacy 

5. Improving access to services for all passengers 

6. Increasing the influence of Passenger Focus through building trust

Strategic aim 1: understanding the needs of passengers 

• user’s priorities and satisfaction 

i k i• smart ticketing

• regional passenger surveys (combining bus, rail and taxi) and the door to door journey experience. 

Strategic aim 2: making a difference for all passengers th h l t i d t l ithrough long‐term industry planning 

• this has led to useful work on performance, fares and ticketingp , g

• improve the user focus of longer term rail, bus and major road planning. This will include the five year spending plans for 

j d d il t d b t himajor roads and rail, transparency and bus partnerships.

III. How to make Cambodian Railway Systems profitable?Systems profitable?

The Answer isThe Answer is

COMMERCIALIZE RAILWAY BUSINESS

O S O OFROM THE STATE RAILWAY OPERATION 

TO A PRIVATE RAILWAY OPERATION 

ON A COMMERCIAL BASE

UNDER THE FORM OF PPPUNDER THE FORM OF PPP

(PUBLIC PRIVATE PARTMERSHIP)

Railway RestructuringRailway RestructuringRailway RestructuringRailway RestructuringThe  Royal Government of Cambodia has privatized  the Operation of Cambodian Royal Railway and signed Concession Agreement for 30 years with Toll Holding Group (an Australian Based Corporation) on 12 J 200912 June 2009.

21

- In September 2010 The Toll Group and The Royal Group formed a

Railway Restructuring Toll Royal Railway

In September 2010, The Toll Group and The Royal Group formed a joint venture (TRR) to be responsible for the operation and maintenance of Cambodian Railway under Concession Agreement.

- TRR began train operations on the Section of the Southern line g pfrom Phnom Penh to Touk Meas Station (Cement Factory) in the length of 120 km on October 1, 2010.

ASSETS TRANSFER:ASSETS TRANSFER:

TRR has rehabilitated 10 French Alstom Locomotives, 2 Czech locomotives, and 2 Chinese locomotives currently available to meet operating requirements.p g q

As wagons, TRR has now rehabilitated 12 ballast wagons, 25 high sided wagons 

Railway Restructuring Toll Royal Railway

g , g , g gand are in the process of rehabilitating 33 fuel container wagons and 140 flat top container wagons adding significant freight capacity to the network. It’s also including a numbers of passender coach for toursit operation.

All Stations and Depots (including railway lands) are Transferred and theAll Stations and Depots (including railway lands) are Transferred and the concessionaire has to rehabilitated and developed by their own cost.

Concessionare has to maintained and developed all railway infrastructures with by their own cost.y

Toll Royal Railway OverviewContact David Kerr, CEO, david.kerr@tollgroup.com www.tollroyalrailway.com

Personnel 160 staffing including 2 ex Pats staffs with extensive international railway experience 

Service Offerings Bagged cement rail freight between Phnom Penh and Touk Meas commenced October 2010,containerized rail freight and bulk fuel deliveries Phnom Penh to Sihanoukville in mid 2013, andcontainerized and bulk rail freight between Phnom Penh, Pursat, Battambang and Poipet andCambodia and Thailand planned for late 2013Cambodia and Thailand planned for late 2013

Toll Royal Railway (TRR)• Joint Venture between Toll and the Royal Group

• Concession is to Operate and Maintain for 30 year

• All documentation and Safety Management System

Services of Toll Royal Railwayy yCurrent services

Bulk FuelBulk Fuel

• TRR currently operates a bulk fuel train for Sokimex every second day and transport 1,200,000 litres of fuel per train or 17,000,000 litres per month 

Cement

• TRR currently operates a bagged cement train service for SCG Trading two times every week moving 9,000 ton of cement per month 

Coal

• TRR currently operates a bulk coal train for SCG Trading every second day and transport 800 ton• TRR currently operates a bulk coal train for SCG Trading every second day and transport 800 ton of coal per train or 9,000 ton per month 

Containers

• TRR has commenced a twice weekly container service to and from Phnom Penh and Sihanoukville

Warehousing

• TRR has continued its warehousing of cement products and is now extending the warehousing of cement to the Phnom Penh Dry Port and has commenced the warehousing of agricultural product at the Phnom Penh Dry Port

Snapshot of Toll Royal Railwayp y y• A strong commitment to  30 Year Railway Concession

• Accredited Safety Management System

• ISO 9001, 2008 Accreditation as a Commercial Rail Operator

• 98Ha Freight Terminal and Warehouse development in Phnom Penh Sub‐urban

• Development of Toll Royal Railway’s Phnom Penh Dry Port

• Direct Port Access in Sihanoukville for bulk and container trains

• Service Offerings:

– bagged cement rail freight between Phnom Penh and Touk Meas (Cement Factory) commenced in October 2010

– bagged salt from Kampot to Phnom Penh and bagged rice from Battambong to Phnom Penh by road and by train from Phnom Penh to Kampot September 2012 (The Service of Complete Solution for Cambodia’s Supply Chain Logistics)of Complete Solution for Cambodia’s Supply Chain Logistics)

– bulk fuel deliveries from Sokimex oil facility to Phnom Penh March 2013

– containerised rail freight Sihanoukville and Phnom Penh July 2013

t i i d d b lk il f i ht b t Ph P h P t B tt b d– containerised and bulk rail freight between Phnom Penh, Pursat, Battambang and Poipet and Cambodia and Thailand planned for 2014 once the line is rehabilitated

Toll Royal Railway ‐ KPI’sToll Royal Railway  KPI s

T ll R l R il h hi d th f ll i th t 4Toll Royal Railway has achieved the following over the past 4 years;

• Zero loss time injuries

• Zero medical treated injuriesZero medical treated injuries

• Zero absenteeism• Fuel burn 40% saving on budgetg g

• Overtime less than 10%

• Uniform compliance 100%

• Positive drug tests 0• Positive breath tests 1 (visitor non employee)

Toll Royal Railway – key points• 12 locomotives are rehabilitated and fit for purpose

• 160 wagon are rehabilitated and fit for purpose

• 40 container flat wagons ordered from Malaysia in Q3 2013

• 75 container flat wagons under negotiation from Australia due Q1 2014

• 4 new locomotives and 100 wagons under negotiation with China (finalising specifications and ensuring co‐operability with Thailand)

• Train Driver training to Australian Training Standards – competency assessments are implementedTrain Driver training to Australian Training Standards  competency assessments are implemented to Australian Total Quality Framework by an Australian Registered Training Authority

• International Safety standards implemented, colour of rollingstock, risk assessments, locomotive headlight  and safety lighting standards have been implemented

U if l t d d Hi Vi ibilit PPE (P l P t ti E i t) f t• Uniforms, colour, standards, Hi Visibility, PPE (Personal Protective Equipment), footwear implemented 

• ISO 9001, 2008 accreditation in Commercial Train Operations

• International Medical Standards implemented

• Drug, alcohol, fatigue testing implemented

• Insurance renewed and up to date, Cargo Insurance A, B and C in place

• IT Systems, GPS monitoring implemented on all locomotives and track equipment

• Corporate Governance, compliance auditing, legal compliance, annual KPMG audits 

• TRR is compliant with all relevant legislation. Prakas and Sub Decrees

• TRR has complied with every element and all requirements of the Concession Agreement

Toll Royal Railway – AchievementsToll Royal Railway  AchievementsSafety

i k t h b d t d th ti TRR b i ti iti risk assessments have been conducted on the entire TRR business activities

locomotives and wagons have been painted yellow to reduce risk profiles at level crossings. Rollingstock is to American Railroad Association Standards

TRR has achieved and maintained  zero employee injuries (LTI’s) for the past 46 months across track works, warehouse, office and administration, workshop and train operations

all staff have been issued and comply with PPE, rail hi visibility safety compliant orange uniform and wet weather equipment

all staff wear the Toll Royal Railway ID Card that includes their employee number and photo IDall staff wear the Toll Royal Railway ID Card, that includes their employee number and photo ID

staff are subject to and participate in random breath tests for blood alcohol content and participate in pre‐employment and show cause drug testing

TRR has designed and contracted the manufacture of vigilance control units and have fitted them ll l d d l ll f d h kto all operational conceded locomotives, all equipment is fitted with GPS tracking

all changes to work systems or work practices are preceded with a change management process, risk assessment and are advised to the effected staff via a tool‐box talk

developed a Contractor Manual and contractor packs are implemented with contractors

29

p p p

Toll Royal Railway – AchievementsToll Royal Railway  AchievementsCommercial, introduced the Toll Royal Railway website www.tollroyalrailway.com developed road, rail and 

warehousing cost models for current and proposed services

signed a contract with SCT (Cement Company) and commenced warehousing and PUD (VAS services up to 3,000T/week), significant new business in Rice exports, Garment exports, Coal imports, Fuel imports, Cassava exports, Corn exports

developed a customer list and used this as the basis for developing the TRR 5 year business, capex and financial model  

completed a preferred supplier list using local and international suppliers completed a preferred supplier list using local and international suppliers

commenced the licensing of a number of conceded buildings, warehouses, offices

finalised Trading Terms and Conditions with Toll’s Corporate Legal Department

developed a commercial format for providing customer contracts and proposals

implemented the Toll formats for customer credit checks and legal, insurance and corporate governance and is working to implement these processes

commenced conducting post capex audits in order to ensure the costs, desired benefits and commercial matters have been achieved for the authorised expenditure

30

commercial matters have been achieved for the authorised expenditure 

Toll Royal Railway – AchievementsToll Royal Railway  AchievementsCorporate Governance 5 year business plan has been prepared with The Royal Group and Toll

all business transactions are conducted in accordance with the Australian Corporations Act and Trade Practices Act and in the concept of total transparency

all staff are paid using electronic banking via ANZ Royal Bank

all invoicing and all payments are made via ANZ Royal Bankall invoicing and all payments are made via ANZ Royal Bank

all condition precedent requirements have been complied with

CDC tax exemption has been completed and approved, this was renewed on the 30th June 2012 with a six month extension  

designed, published and launched the TRR Web Site (including links to the JV partner businesses)

all staff undergo pre‐employment medical and drug tests

annual and periodic TAX audit by KPMGannual and periodic TAX audit by KPMG

all staff trained in Fire Fighting and First Aid

all training is competency based to International standards

31

Toll Royal Railway – AchievementsToll Royal Railway  AchievementsOperations, we have; worked with all stakeholders and delivered the first train operations on time on the 01st 

October 2010 using Phase 1 track 

designed and developed a new safe working in 2013 the safety management and safe working system is based on the Australian National Code of Practice

introduced electronic satellite tracking of all of its owned locomotives, rail mounted track equipment and trolleys.

refurbished the train control center for monitoring the performance of all rail movements on the track on the southern corridor and trained its train controllers in safe‐working and track sidethe track on the southern corridor and trained its train controllers in safe‐working and track side protection

corporate and HR policies that have been written and posted in all worksites in English and Khmer

designed, developed and written a new fully compliant Safety Management System in accordance with international best practice

restored 12 locomotives and 160 wagons, 1 x 25t crane, 1 x 70t crane, 1 x rail mounted excavator, I rail mounted P&H crane and numerous rail trolleys and 7 dresines (yellow 12 

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person rail trolleys)

Toll Royal Railway – AchievementsToll Royal Railway  AchievementsOperations – cont, we have;

d h l i d k h h b d i l k h ff ensured that locomotive and wagon workshop have been made operational, workshop staff have been trained, equipment has been restored, electronic engines have been rewound, mechanical engines have been repaired, overhead cranes have been restored

repaired and or rehabilitated a number of conceded buildings including refurbishment of the historic Phnom Penh railway station

patrolling f the 6.5km from Phnom Penh to the Green Trade Warehouse, refurbished the Pursat and Battambong stations and maintained the 9.6 km of track Phnom Penh to Samrong junction

restored all of the permanent way and track machinery and equipmentrestored all of the permanent way and track machinery and equipment

commenced the warehouse inventory sorting and cataloguing and will implement Tolls warehouse inventory system in due course

constructed new railway lines along the wagon workshop and into the Cement Warehouse, the d d t i t ill b d d t fl t th h d th d liti fconceded asset register will be amended to reflect the new warehouse and the demolition of 

the former kings coach warehouse

refurbished the former CWT Dry Port and the associated warehousing and offices and the terminal hardstand, the reach stacker and empty container handler and warehouses

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The Question has been asked, “what has TRR done with the Conceded Asset”?

Toll Royal Railway Safety and Training

Safety is Our No. 1 Priority Staff are all in uniform Training is ongoing

Toll Royal Railway – AchievementsToll Royal Railway  AchievementsISO 9001, 2008

TRR bt i d ISO 9001 2008 dit ti i O t b 2010 d h i t d f ISO 9001 TRR obtained ISO 9001, 2008 accreditation in October 2010 and have registered for ISO 9001, 2010

TRR have undergone four full ISO 9001, 2008 compliance audit and no non–compliances or non‐conformances were identified

TRR prepared all documentation, human resource filing, medicals and training now comply with ISO 9001, TRR’s entire SMS is being aligned to ISO principals including contractor management and procurement

TRR developed a safety interface agreement with the Railway Department that has been p y g y pamended to comply with ISO standards and converted to Khmer and will be resubmitted to the Minister for approval

An International Railway Training Organisation is training TRR and Railway Department employees in International Railway Safe Working Standardsemployees in International Railway Safe Working Standards

ISO 9001, 2008 training for TRR and Railway Department staff in December 2012

Full ISO 9001, 2010 audit planned for September 2013

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Toll Royal Railway – AchievementsToll Royal Railway  Achievements

Training

all staff have been trained in HIV/AIDS awareness

all staff have been trained in personal budgeting and personal financing

all staff have been trained in Fire Fighting. Fire extinguishers are provided in all vehicles, workshops and offices/administration buildings 

selected staff (50% of employees) have been trained in First Aid training. First aid kits are provided in all vehicles, workshops and offices/administration building

ll ff b i i d d d I i l i i d all  staff are being trained and competency assessed to International training and assessment standards based on the Australian TQF standards

Selected staff are being trained as ISO 9001 auditors

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THANK YOU !THANK YOU !

Angkor Wat viewed from across the moat

Training Programof

Bay of Bengal Initiative forMulti-Sectoral Technical and Economic Cooperation

(BIMSTEC)