Presentation for blog_whitepaper-1
-
Upload
lecharleslozano -
Category
Documents
-
view
268 -
download
2
description
Transcript of Presentation for blog_whitepaper-1
Today:In this White Paper,
mostly:
References
Social - Business
Thank you for time.Please provide any feedback/comment you’d feel like:
charleslozano@!mail.com
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas
Market
Social Business
Interest
Internet: More People Connected & Lon!er
Source: Nielsen & Incite - The Social Media Report 2012
US Market implies Mobile & Social growth.
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas
A look a Top Social Media Networks
Source: Nielsen & Incite - The Social Media Report 2012
US Market implies Mobile & Social growth.
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas
The Global Social Consumer
Source: Nielsen & Incite - The Social Media Report 2012
Global Markets seem to be aligned in the same direction.
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas
Social Business: What are companies thinkin!?
Source: MIT & Deloitte Sloan Management Review, Capgemini Socializing CRM, CB Consulting - 2011/2012/2013
GlobalUS
Spain
Global Markets seem to be aligned in the same direction.
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas
Reason To ImplementGenerate Customer InsightsImprove Marketing EffectivenessIncrease Customer SatisfactionImprove Market Research Effectiveness
Compelin! Reason To ImplementImprove Customer Support EffectivenessReduce Customer Suppport CostsImprove Sales EffectivenesReduce Market Research Costs
Social Intelli!ence
Source: Gleanster - Actionable insights at a glance 2011
Social Business phenomena has found its place.
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas
Enterprise Social Media Adoption
Source: Attensity - ThinkJar Infographic 2012
Social Business phenomena has found its place.
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas
Social Business: What, Why.
Source: Social Business Forum - 2012
Social Business phenomena has found its place.
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas
Social Business: Intel, IBM…
Source: Intel & IBM - 2012
Companies are (competing and) integrating in their work flow and agendas the Social component through Social-CRM.
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas
Enterprise Social Media Adoption in Spain
Source: CB Consulting, Antena3, Europa Press, ABC, Deloitte - 2012/2013
The Spanish Market has potential to follow up on that end: there would be opportunities to implement these services in Spanish Companies by the means of promoting the advantages of the changes through success stories (for instance, in the same way that Salesforce does with its cases studies / video documentaries).
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas
Strate!y: Analysis,
Plan, Milestones.
Creativity: Look & Feel, Customer
Experience.
Mana!ement: Teams, Goals,
Results, Reportin!.
Push Social Technology for Business in Spain.Help Enterprises become Social Effective while Optimizing Ressources and Enhancing Performance.
Engage new clients and help move forward business opportunities for the company.
Interest in the followin! areas:
All-Channel:Social
MobilityCustomer Experience
I would be very much willing to assume such responsabilities.
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas
Thank you for your time.Carlos Iván Lozano
Would you like to have the extended version?Please, do not hesitate to let know
charleslozano@!mail.com+34 662 06 39 36
LeCharles’ Blo!Insi!hts & References
Social - Business - Ideas