8/14/2019 Present Europ En

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Signals

aggressivepostureharsh tone of voice

frowning

distance

staring eyes

invading personal space

set mouth

open posture

sympathetic gestures

careful use of personalspace

smiles

crinkled eyes

relaxed warm tone of voice

expansive gestures

control &dominationshown by

submissivenessshown by

hostilityshown bywarmthshown by

talking loudly/quickly

ignoring responses

interrupting, loud voice

controlling tone of voice

stern expression

stabbing fingers and otherforceful gestures

closed/slumped posture

invading personalspace

talking little/very quietly

allowing interruptions

meek tone of voice

handwashing and othernervous gestures

allowing personal spaceto be invaded

downcast eyes

constant agreement

Readingbody language

Chart adapted fromA Guide to Asking Questionspublished by BACIE